[Skip to main content](#vessel-content) # Shipping Methods UPS not display in my page ## - **[Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile")** - [![Jonathan89's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32743-jonathan89 "View Jonathan89's Profile") Topic Author - [ Offline](/forum/user/32743-jonathan89) Less More - Posts: 10 - Thank you received: 0 - - 12 years 4 months ago [\#157927](#157927) by [Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile") *[Shipping Methods UPS not display in my page](/forum/28-shipping-methods/868601-shipping-methods-ups-not-display-in-my-page#157927 "-- url of the page with the problem -- : www.aebdev.org.php53-10.ord1-1.websitete.../merchandise-catalog -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.20 -- Browser(s) name and version -- : all browser have the same problem -- Error-message(debug-mod must be tuned on) -- : Error_message")* was created by *[Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile")* -- url of the page with the problem -- : [ www.aebdev.org.php53-10.ord1-1.websitete.../merchandise-catalog](http://www.aebdev.org.php53-10.ord1-1.websitetestlink.com/index.php/merchandise-catalog) -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.20 -- Browser(s) name and version -- : all browser have the same problem -- Error-message(debug-mod must be tuned on) -- : Error_message Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NjAxLXNoaXBwaW5nLW1ldGhvZHMtdXBzLW5vdC1kaXNwbGF5LWluLW15LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile")** - [![Jonathan89's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32743-jonathan89 "View Jonathan89's Profile") Topic Author - [ Offline](/forum/user/32743-jonathan89) Less More - Posts: 10 - Thank you received: 0 - - 12 years 4 months ago [\#157931](#157931) by [Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile") Replied by *[Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile")* on topic *[Shipping Methods UPS not display in my page](/forum/28-shipping-methods/868601-shipping-methods-ups-not-display-in-my-page#157931 "-- url of the page with the problem -- : www.aebdev.org.php53-10.ord1-1.websitete.../merchandise-catalog -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.20 -- Browser(s) name and version -- : all browser have the same problem -- Error-message(debug-mod must be tuned on) -- : Error_message")* D :pinch: one several things but without positive results and read the forums and nothing is urgent please help - [ ![hca43cfd.jpg](/forum/attachment/17538) ](/forum/attachment/17538 "hca43cfd.jpg") [ ](/forum/attachment/17538?download=1 "hca43cfd.jpg") - [ ![h451158f.jpg](/forum/attachment/17539) ](/forum/attachment/17539 "h451158f.jpg") [ ](/forum/attachment/17539?download=1 "h451158f.jpg") - [ ![h5e30d38.jpg](/forum/attachment/17540) ](/forum/attachment/17540 "h5e30d38.jpg") [ ](/forum/attachment/17540?download=1 "h5e30d38.jpg") - [ ![h1f7478c.jpg](/forum/attachment/17541) ](/forum/attachment/17541 "h1f7478c.jpg") [ ](/forum/attachment/17541?download=1 "h1f7478c.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NjAxLXNoaXBwaW5nLW1ldGhvZHMtdXBzLW5vdC1kaXNwbGF5LWluLW15LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 12 years 4 months ago [\#157987](#157987) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping Methods UPS not display in my page](/forum/28-shipping-methods/868601-shipping-methods-ups-not-display-in-my-page#157987 "-- url of the page with the problem -- : www.aebdev.org.php53-10.ord1-1.websitete.../merchandise-catalog -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.20 -- Browser(s) name and version -- : all browser have the same problem -- Error-message(debug-mod must be tuned on) -- : Error_message")* Hi, I see that you didn't select any shipping service in your UPS shipping method options screen. Also make sure that you fill properly the warehouse area of your shipping method options screen. It should then work properly. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NjAxLXNoaXBwaW5nLW1ldGhvZHMtdXBzLW5vdC1kaXNwbGF5LWluLW15LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile")** - [![Jonathan89's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32743-jonathan89 "View Jonathan89's Profile") Topic Author - [ Offline](/forum/user/32743-jonathan89) Less More - Posts: 10 - Thank you received: 0 - - 12 years 4 months ago [\#158125](#158125) by [Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile") Replied by *[Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile")* on topic *[Shipping Methods UPS not display in my page](/forum/28-shipping-methods/868601-shipping-methods-ups-not-display-in-my-page#158125 "-- url of the page with the problem -- : www.aebdev.org.php53-10.ord1-1.websitete.../merchandise-catalog -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.20 -- Browser(s) name and version -- : all browser have the same problem -- Error-message(debug-mod must be tuned on) -- : Error_message")* Sorry forget the other part of the image - [ ![h73b9494.jpg](/forum/attachment/17570) ](/forum/attachment/17570 "h73b9494.jpg") [ ](/forum/attachment/17570?download=1 "h73b9494.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NjAxLXNoaXBwaW5nLW1ldGhvZHMtdXBzLW5vdC1kaXNwbGF5LWluLW15LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile")** - [![Jonathan89's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32743-jonathan89 "View Jonathan89's Profile") Topic Author - [ Offline](/forum/user/32743-jonathan89) Less More - Posts: 10 - Thank you received: 0 - - 12 years 4 months ago [\#158126](#158126) by [Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile") Replied by *[Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile")* on topic *[Shipping Methods UPS not display in my page](/forum/28-shipping-methods/868601-shipping-methods-ups-not-display-in-my-page#158126 "-- url of the page with the problem -- : www.aebdev.org.php53-10.ord1-1.websitete.../merchandise-catalog -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.20 -- Browser(s) name and version -- : all browser have the same problem -- Error-message(debug-mod must be tuned on) -- : Error_message")* I have a warehouse and also have shipping service in my UPS other posible solution to my problem please Nicolas Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NjAxLXNoaXBwaW5nLW1ldGhvZHMtdXBzLW5vdC1kaXNwbGF5LWluLW15LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 4 months ago [\#158172](#158172) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Shipping Methods UPS not display in my page](/forum/28-shipping-methods/868601-shipping-methods-ups-not-display-in-my-page#158172 "-- url of the page with the problem -- : www.aebdev.org.php53-10.ord1-1.websitete.../merchandise-catalog -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.20 -- Browser(s) name and version -- : all browser have the same problem -- Error-message(debug-mod must be tuned on) -- : Error_message")* Hi, Will it be possible to have a screenshot of your checkout workflow ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NjAxLXNoaXBwaW5nLW1ldGhvZHMtdXBzLW5vdC1kaXNwbGF5LWluLW15LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile")** - [![Jonathan89's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32743-jonathan89 "View Jonathan89's Profile") Topic Author - [ Offline](/forum/user/32743-jonathan89) Less More - Posts: 10 - Thank you received: 0 - - 12 years 4 months ago [\#158464](#158464) by [Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile") Replied by *[Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile")* on topic *[Shipping Methods UPS not display in my page](/forum/28-shipping-methods/868601-shipping-methods-ups-not-display-in-my-page#158464 "-- url of the page with the problem -- : www.aebdev.org.php53-10.ord1-1.websitete.../merchandise-catalog -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.20 -- Browser(s) name and version -- : all browser have the same problem -- Error-message(debug-mod must be tuned on) -- : Error_message")* Jerome in this screenshot are my process of checkout and my checkout workflow please help me, thanks - [ ![h1fb229e.jpg](/forum/attachment/17616) ](/forum/attachment/17616 "h1fb229e.jpg") [ ](/forum/attachment/17616?download=1 "h1fb229e.jpg") - [ ![h399641d.jpg](/forum/attachment/17617) ](/forum/attachment/17617 "h399641d.jpg") [ ](/forum/attachment/17617?download=1 "h399641d.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NjAxLXNoaXBwaW5nLW1ldGhvZHMtdXBzLW5vdC1kaXNwbGF5LWluLW15LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 4 months ago [\#158565](#158565) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping Methods UPS not display in my page](/forum/28-shipping-methods/868601-shipping-methods-ups-not-display-in-my-page#158565 "-- url of the page with the problem -- : www.aebdev.org.php53-10.ord1-1.websitete.../merchandise-catalog -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.20 -- Browser(s) name and version -- : all browser have the same problem -- Error-message(debug-mod must be tuned on) -- : Error_message")* Hello, 1. Did you set a valid delivery address through your checkout workflow ? 2. Can you check all your UPS services through the UPS configuration page and try it again, (your issue is maybe coming from the fact that your items are too heavy/big). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NjAxLXNoaXBwaW5nLW1ldGhvZHMtdXBzLW5vdC1kaXNwbGF5LWluLW15LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile")** - [![Jonathan89's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32743-jonathan89 "View Jonathan89's Profile") Topic Author - [ Offline](/forum/user/32743-jonathan89) Less More - Posts: 10 - Thank you received: 0 - - 12 years 4 months ago [\#158648](#158648) by [Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile") Replied by *[Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile")* on topic *[Shipping Methods UPS not display in my page](/forum/28-shipping-methods/868601-shipping-methods-ups-not-display-in-my-page#158648 "-- url of the page with the problem -- : www.aebdev.org.php53-10.ord1-1.websitete.../merchandise-catalog -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.20 -- Browser(s) name and version -- : all browser have the same problem -- Error-message(debug-mod must be tuned on) -- : Error_message")* Hello Mohamed My answers: 1. Did you set a valid delivery address through your checkout workflow ? Yes, for example i used an application to validate my delivery address as [ smartystreets.com/](http://smartystreets.com/), for example 7801 NW 37th St Doral FL 33166-6559 2. Can you check all your UPS services through the UPS configuration page and try it again, (your issue is maybe coming from the fact that your items are too heavy/big). Yes, can check all my UPS services and all is correct also change my weight, height, width, lenght in different products and not working my shipping method UPS please other solutions ![:(](/media/kunena/emoticons/5.png ":(") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NjAxLXNoaXBwaW5nLW1ldGhvZHMtdXBzLW5vdC1kaXNwbGF5LWluLW15LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 4 months ago [\#158804](#158804) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping Methods UPS not display in my page](/forum/28-shipping-methods/868601-shipping-methods-ups-not-display-in-my-page#158804 "-- url of the page with the problem -- : www.aebdev.org.php53-10.ord1-1.websitete.../merchandise-catalog -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.20 -- Browser(s) name and version -- : all browser have the same problem -- Error-message(debug-mod must be tuned on) -- : Error_message")* Hi, Can you send me a temporary access to your back-end through a private message so that I can directly check it ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NjAxLXNoaXBwaW5nLW1ldGhvZHMtdXBzLW5vdC1kaXNwbGF5LWluLW15LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile")** - [![Jonathan89's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32743-jonathan89 "View Jonathan89's Profile") Topic Author - [ Offline](/forum/user/32743-jonathan89) Less More - Posts: 10 - Thank you received: 0 - - 12 years 4 months ago [\#158822](#158822) by [Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile") Replied by *[Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile")* on topic *[Shipping Methods UPS not display in my page](/forum/28-shipping-methods/868601-shipping-methods-ups-not-display-in-my-page#158822 "-- url of the page with the problem -- : www.aebdev.org.php53-10.ord1-1.websitete.../merchandise-catalog -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.20 -- Browser(s) name and version -- : all browser have the same problem -- Error-message(debug-mod must be tuned on) -- : Error_message")* Hi Yes I can Mohamed I send you a message private with the username and password thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NjAxLXNoaXBwaW5nLW1ldGhvZHMtdXBzLW5vdC1kaXNwbGF5LWluLW15LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile")** - [![Jonathan89's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32743-jonathan89 "View Jonathan89's Profile") Topic Author - [ Offline](/forum/user/32743-jonathan89) Less More - Posts: 10 - Thank you received: 0 - - 12 years 4 months ago [\#159030](#159030) by [Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile") Replied by *[Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile")* on topic *[Shipping Methods UPS not display in my page](/forum/28-shipping-methods/868601-shipping-methods-ups-not-display-in-my-page#159030 "-- url of the page with the problem -- : www.aebdev.org.php53-10.ord1-1.websitete.../merchandise-catalog -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.20 -- Browser(s) name and version -- : all browser have the same problem -- Error-message(debug-mod must be tuned on) -- : Error_message")* Could access with the user who gave him? Could see the problem of shipping method UPS? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NjAxLXNoaXBwaW5nLW1ldGhvZHMtdXBzLW5vdC1kaXNwbGF5LWluLW15LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 4 months ago [\#159033](#159033) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping Methods UPS not display in my page](/forum/28-shipping-methods/868601-shipping-methods-ups-not-display-in-my-page#159033 "-- url of the page with the problem -- : www.aebdev.org.php53-10.ord1-1.websitete.../merchandise-catalog -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.20 -- Browser(s) name and version -- : all browser have the same problem -- Error-message(debug-mod must be tuned on) -- : Error_message")* Hello, Your issue is coming from the fact that you are using a "Costa Rica" shipping address, and these UPS services are only available for USA/PUERTO RICO : - UPS Next Day Air - UPS Ground - UPS Next Day Air Saver The solution will probably be to use some UPS services like : UPS Worldwide Expedited / UPS Saver. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NjAxLXNoaXBwaW5nLW1ldGhvZHMtdXBzLW5vdC1kaXNwbGF5LWluLW15LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile")** - [![Jonathan89's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32743-jonathan89 "View Jonathan89's Profile") Topic Author - [ Offline](/forum/user/32743-jonathan89) Less More - Posts: 10 - Thank you received: 0 - - 12 years 4 months ago [\#159051](#159051) by [Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile") Replied by *[Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile")* on topic *[Shipping Methods UPS not display in my page](/forum/28-shipping-methods/868601-shipping-methods-ups-not-display-in-my-page#159051 "-- url of the page with the problem -- : www.aebdev.org.php53-10.ord1-1.websitete.../merchandise-catalog -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.20 -- Browser(s) name and version -- : all browser have the same problem -- Error-message(debug-mod must be tuned on) -- : Error_message")* No Mohamed i wrote an address of USA and not displayed shipping method UPS other solutions please help me is urgent thanks - [ ![h4a120ea.jpg](/forum/attachment/17686) ](/forum/attachment/17686 "h4a120ea.jpg") [ ](/forum/attachment/17686?download=1 "h4a120ea.jpg") - [ ![hfec1398.jpg](/forum/attachment/17687) ](/forum/attachment/17687 "hfec1398.jpg") [ ](/forum/attachment/17687?download=1 "hfec1398.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NjAxLXNoaXBwaW5nLW1ldGhvZHMtdXBzLW5vdC1kaXNwbGF5LWluLW15LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 4 months ago [\#159180](#159180) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping Methods UPS not display in my page](/forum/28-shipping-methods/868601-shipping-methods-ups-not-display-in-my-page#159180 "-- url of the page with the problem -- : www.aebdev.org.php53-10.ord1-1.websitete.../merchandise-catalog -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.20 -- Browser(s) name and version -- : all browser have the same problem -- Error-message(debug-mod must be tuned on) -- : Error_message")* Ok, Note that you should have an error message, at least saying "no shipping method available", that issue is probably coming from your template. So you'll find the solution [ there](http://www.hikashop.com/en/support/documentation/61-hikashop-compatibility-issues.html#messages) : > HikaShop uses the core Joomla messaging system to display messages on your website so if you don't see any message when you don't enter correct information during the checkout process, that's probably because your Joomla template does not contain the tag to display Joomla messages: <jdoc:include type="message" /> So, can you do it and tell me if it display an error message through your checkout process ? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NjAxLXNoaXBwaW5nLW1ldGhvZHMtdXBzLW5vdC1kaXNwbGF5LWluLW15LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile")** - [![Jonathan89's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32743-jonathan89 "View Jonathan89's Profile") Topic Author - [ Offline](/forum/user/32743-jonathan89) Less More - Posts: 10 - Thank you received: 0 - - 12 years 4 months ago - 12 years 4 months ago [\#159256](#159256) by [Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile") Replied by *[Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile")* on topic *[Shipping Methods UPS not display in my page](/forum/28-shipping-methods/868601-shipping-methods-ups-not-display-in-my-page#159256 "-- url of the page with the problem -- : www.aebdev.org.php53-10.ord1-1.websitete.../merchandise-catalog -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.20 -- Browser(s) name and version -- : all browser have the same problem -- Error-message(debug-mod must be tuned on) -- : Error_message")* Thanks i can see errors of my checkout process and could fix my problem thanks friend Last edit: 12 years 4 months ago by [Jonathan89](/forum/user/32743-jonathan89 "View Jonathan89's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NjAxLXNoaXBwaW5nLW1ldGhvZHMtdXBzLW5vdC1kaXNwbGF5LWluLW15LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[MAKEDIFFERENT](/forum/user/28827-makedifferent "View MAKEDIFFERENT's Profile")** - [![MAKEDIFFERENT's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar28827.jpg)](/forum/user/28827-makedifferent "View MAKEDIFFERENT's Profile") - [ Offline](/forum/user/28827-makedifferent) Less More - Posts: 29 - Thank you received: 3 - - - - [](http://makedifferent.fr) - 12 years 2 months ago [\#166392](#166392) by [MAKEDIFFERENT](/forum/user/28827-makedifferent "View MAKEDIFFERENT's Profile") Replied by *[MAKEDIFFERENT](/forum/user/28827-makedifferent "View MAKEDIFFERENT's Profile")* on topic *[Shipping Methods UPS not display in my page](/forum/28-shipping-methods/868601-shipping-methods-ups-not-display-in-my-page#166392 "-- url of the page with the problem -- : www.aebdev.org.php53-10.ord1-1.websitete.../merchandise-catalog -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.20 -- Browser(s) name and version -- : all browser have the same problem -- Error-message(debug-mod must be tuned on) -- : Error_message")* Hi Mohammed, Nicolas, Jerôme, I have the same problem on the website vtreasures.ch. I try to activate UPS for swiss and european countries. But without success. I tried effectively to set a weight and a size for the product added. The tested product is: [ vtreasures.ch/fr/categorie/produit/220-o...master-america-s-cup](http://vtreasures.ch/fr/categorie/produit/220-omega-seamaster-america-s-cup) I tried with a french adress or a swiss one. I also noticed that the European Union is not recognized as a zone for shipping adresses. When I restrict to European Union a Shipping method, nothing appears with French or Swiss adress. Any idea? And could'nt succeeded in displaying UPS Shipping method. Surely a config error. If you can help me? --- -- MAKE DIFFERENT, l'Agence web différente, Cergy. - [ ![vtreasures_ch_-_Administration_-_Plugin-_ups_2014-08-04_17-07-57.png](/forum/attachment/18827) ](/forum/attachment/18827 "...4_17-07-57.png") [ ](/forum/attachment/18827?download=1 "...4_17-07-57.png") - [ ![vtreasures_ch_-_Administration_-_Plugin-_ups_2014-08-04_17-05-30.png](/forum/attachment/18828) ](/forum/attachment/18828 "...4_17-05-30.png") [ ](/forum/attachment/18828?download=1 "...4_17-05-30.png") - [ ![vtreasures_ch_-_Administration_-_Plugin-_ups_2014-08-04_17-06-27.png](/forum/attachment/18829) ](/forum/attachment/18829 "...4_17-06-27.png") [ ](/forum/attachment/18829?download=1 "...4_17-06-27.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NjAxLXNoaXBwaW5nLW1ldGhvZHMtdXBzLW5vdC1kaXNwbGF5LWluLW15LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 2 months ago [\#166401](#166401) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping Methods UPS not display in my page](/forum/28-shipping-methods/868601-shipping-methods-ups-not-display-in-my-page#166401 "-- url of the page with the problem -- : www.aebdev.org.php53-10.ord1-1.websitete.../merchandise-catalog -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.20 -- Browser(s) name and version -- : all browser have the same problem -- Error-message(debug-mod must be tuned on) -- : Error_message")* Hello, 1. Can you try it with all the UPS shipping services enabled ? 2. Reading the "shipping methods" section of the FAQ will probably help you : [ www.hikashop.com/support/faq.html#ship](http://www.hikashop.com/support/faq.html#ship) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4NjAxLXNoaXBwaW5nLW1ldGhvZHMtdXBzLW5vdC1kaXNwbGF5LWluLW15LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.690 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)