[Skip to main content](#vessel-content) # Australia Post Rates! ## - **[kchahine](/forum/user/6872-kchahine "View kchahine's Profile")** - [![kchahine's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6872-kchahine "View kchahine's Profile") Topic Author - [ Offline](/forum/user/6872-kchahine) Less More - Posts: 177 - Thank you received: 4 - - 12 years 5 months ago [\#159000](#159000) by [kchahine](/forum/user/6872-kchahine "View kchahine's Profile") *[Australia Post Rates!](/forum/28-shipping-methods/868786-australia-post-rates#159000 "-- url of the page with the problem -- : morenadancewear.com.au/ -- HikaShop version -- : 2.3.0 Business -- Joomla version -- : 2.5.19 Hi, I am using Australia Post plugin that comes with Hikashop as my shipping method. I am allowing Express, Standard and Air methods to be used for shipping. I also packaged product in one package, however all is good when I am sounding within the state, as the prices appear to be realistic (for example $14.95 up to 3 kg of products), however the prices change when the user select another state (go up to ~$19 or $23), which in reality should be around $15 for express post. I am wondering if there is something I am missing, as much as I would like to get more money from my customers I believe this may not be the best option. Regards.")* was created by *[kchahine](/forum/user/6872-kchahine "View kchahine's Profile")* -- url of the page with the problem -- : [ morenadancewear.com.au/](http://morenadancewear.com.au/) -- HikaShop version -- : 2.3.0 Business -- Joomla version -- : 2.5.19 Hi, I am using Australia Post plugin that comes with Hikashop as my shipping method. I am allowing Express, Standard and Air methods to be used for shipping. I also packaged product in one package, however all is good when I am sounding within the state, as the prices appear to be realistic (for example $14.95 up to 3 kg of products), however the prices change when the user select another state (go up to ~$19 or $23), which in reality should be around $15 for express post. I am wondering if there is something I am missing, as much as I would like to get more money from my customers I believe this may not be the best option. Regards. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4Nzg2LWF1c3RyYWxpYS1wb3N0LXJhdGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 5 months ago [\#159017](#159017) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Australia Post Rates!](/forum/28-shipping-methods/868786-australia-post-rates#159017 "-- url of the page with the problem -- : morenadancewear.com.au/ -- HikaShop version -- : 2.3.0 Business -- Joomla version -- : 2.5.19 Hi, I am using Australia Post plugin that comes with Hikashop as my shipping method. I am allowing Express, Standard and Air methods to be used for shipping. I also packaged product in one package, however all is good when I am sounding within the state, as the prices appear to be realistic (for example $14.95 up to 3 kg of products), however the prices change when the user select another state (go up to ~$19 or $23), which in reality should be around $15 for express post. I am wondering if there is something I am missing, as much as I would like to get more money from my customers I believe this may not be the best option. Regards.")* Hello, > however the prices change when the user select another state (go up to ~$19 or $23), which in reality should be around $15 for express post. The Australia Post is receiving the rates from the Australia post Itself, the if the prices are too high the problem is probably coming from the dimensions/weight or the number of the packages that you want to send to your customers. So you should probably check that the final weight/dimensions or number of package that you'll send to your customer isn't too high. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4Nzg2LWF1c3RyYWxpYS1wb3N0LXJhdGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kchahine](/forum/user/6872-kchahine "View kchahine's Profile")** - [![kchahine's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6872-kchahine "View kchahine's Profile") Topic Author - [ Offline](/forum/user/6872-kchahine) Less More - Posts: 177 - Thank you received: 4 - - 12 years 5 months ago [\#159257](#159257) by [kchahine](/forum/user/6872-kchahine "View kchahine's Profile") Replied by *[kchahine](/forum/user/6872-kchahine "View kchahine's Profile")* on topic *[Australia Post Rates!](/forum/28-shipping-methods/868786-australia-post-rates#159257 "-- url of the page with the problem -- : morenadancewear.com.au/ -- HikaShop version -- : 2.3.0 Business -- Joomla version -- : 2.5.19 Hi, I am using Australia Post plugin that comes with Hikashop as my shipping method. I am allowing Express, Standard and Air methods to be used for shipping. I also packaged product in one package, however all is good when I am sounding within the state, as the prices appear to be realistic (for example $14.95 up to 3 kg of products), however the prices change when the user select another state (go up to ~$19 or $23), which in reality should be around $15 for express post. I am wondering if there is something I am missing, as much as I would like to get more money from my customers I believe this may not be the best option. Regards.")* The confusing part is for exactly the same package the price is different from one state to the other, which is not accurate according to the Australia Post website. For example, express post satchel for weight under 3kg should be the same price regardless where it is sent in Australia. I am not really sure how is that getting to be calculated. Also, I am only using weight field for my products (no dimensions are specified). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4Nzg2LWF1c3RyYWxpYS1wb3N0LXJhdGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 12 years 5 months ago [\#159266](#159266) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Australia Post Rates!](/forum/28-shipping-methods/868786-australia-post-rates#159266 "-- url of the page with the problem -- : morenadancewear.com.au/ -- HikaShop version -- : 2.3.0 Business -- Joomla version -- : 2.5.19 Hi, I am using Australia Post plugin that comes with Hikashop as my shipping method. I am allowing Express, Standard and Air methods to be used for shipping. I also packaged product in one package, however all is good when I am sounding within the state, as the prices appear to be realistic (for example $14.95 up to 3 kg of products), however the prices change when the user select another state (go up to ~$19 or $23), which in reality should be around $15 for express post. I am wondering if there is something I am missing, as much as I would like to get more money from my customers I believe this may not be the best option. Regards.")* Hi, As Mohamed said, HikaShop is only displaying the rates that are given back by the Australia Post web service, and if between two tests only the address changes and you see a price change, it means that Australia Post's web service is giving a different price for different addresses with the same products. I would recommend to check your results with Australia Post's technical support and confirm your shipping method settings with them. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4Nzg2LWF1c3RyYWxpYS1wb3N0LXJhdGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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