[Skip to main content](#vessel-content) # UPS plugin not working guest checkout wont accept ## - **[niccolelowe](/forum/user/32990-niccolelowe "View niccolelowe's Profile")** - [![niccolelowe's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32990-niccolelowe "View niccolelowe's Profile") Topic Author - [ Offline](/forum/user/32990-niccolelowe) Less More - Posts: 1 - Thank you received: 0 - - 12 years 4 months ago [\#159671](#159671) by [niccolelowe](/forum/user/32990-niccolelowe "View niccolelowe's Profile") *[UPS plugin not working guest checkout wont accept](/forum/28-shipping-methods/868897-ups-plugin-not-working-guest-checkout-wont-accept#159671 "-- url of the page with the problem -- : utilitiesandindustries.com -- HikaShop version -- :HikaShop Essential: 2.3.1 -- Joomla version -- : 3.3.0 -- PHP version -- : 5.4.18 -- Browser(s) name and version -- : Firefox 29.0.1 and Chrome Version 35.0.1916.114 m -- Error-message(debug-mod must be tuned on) -- : no idea I select a product and click on add to cart button I go to checkout NO SHIPPING METHOD message at the top (all products have weights and measurements and the UPS plugin is set up correctly and with the options verified in the UPS account) I choose GUEST and complete the form info I click on NEXT and the page refreshes.. form is empty and message is still at the top. I am thinking something is wrong with the shipping plugin on the site and that is the cause for the form info not being saved but cant figure it out.")* was created by *[niccolelowe](/forum/user/32990-niccolelowe "View niccolelowe's Profile")* -- url of the page with the problem -- : [ utilitiesandindustries.com](http://utilitiesandindustries.com) -- HikaShop version -- :HikaShop Essential: 2.3.1 -- Joomla version -- : 3.3.0 -- PHP version -- : 5.4.18 -- Browser(s) name and version -- : Firefox 29.0.1 and Chrome Version 35.0.1916.114 m -- Error-message(debug-mod must be tuned on) -- : no idea I select a product and click on add to cart button I go to checkout NO SHIPPING METHOD message at the top (all products have weights and measurements and the UPS plugin is set up correctly and with the options verified in the UPS account) I choose GUEST and complete the form info I click on NEXT and the page refreshes.. form is empty and message is still at the top. I am thinking something is wrong with the shipping plugin on the site and that is the cause for the form info not being saved but cant figure it out. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4ODk3LXVwcy1wbHVnaW4tbm90LXdvcmtpbmctZ3Vlc3QtY2hlY2tvdXQtd29udC1hY2NlcHQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 12 years 4 months ago [\#159690](#159690) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[UPS plugin not working guest checkout wont accept](/forum/28-shipping-methods/868897-ups-plugin-not-working-guest-checkout-wont-accept#159690 "-- url of the page with the problem -- : utilitiesandindustries.com -- HikaShop version -- :HikaShop Essential: 2.3.1 -- Joomla version -- : 3.3.0 -- PHP version -- : 5.4.18 -- Browser(s) name and version -- : Firefox 29.0.1 and Chrome Version 35.0.1916.114 m -- Error-message(debug-mod must be tuned on) -- : no idea I select a product and click on add to cart button I go to checkout NO SHIPPING METHOD message at the top (all products have weights and measurements and the UPS plugin is set up correctly and with the options verified in the UPS account) I choose GUEST and complete the form info I click on NEXT and the page refreshes.. form is empty and message is still at the top. I am thinking something is wrong with the shipping plugin on the site and that is the cause for the form info not being saved but cant figure it out.")* Hi, Your website is not accessible. Please make sure that your website is accessible or we can't check on it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY4ODk3LXVwcy1wbHVnaW4tbm90LXdvcmtpbmctZ3Vlc3QtY2hlY2tvdXQtd29udC1hY2NlcHQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.155 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)