[Skip to main content](#vessel-content) # Non-shipped items showing up on checkout ## - **[delkins](/forum/user/31766-delkins "View delkins's Profile")** - [![delkins's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31766-delkins "View delkins's Profile") Topic Author - [ Offline](/forum/user/31766-delkins) Less More - Posts: 9 - Thank you received: 0 - - 12 years 3 months ago [\#164279](#164279) by [delkins](/forum/user/31766-delkins "View delkins's Profile") *[Non-shipped items showing up on checkout](/forum/28-shipping-methods/869739-non-shipped-items-showing-up-on-checkout#164279 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.2 -- HikaMarket Multivendor version -- : 1.3.2 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.5.37 -- Browser(s) name and version -- : N/A -- Error-message(debug-mod must be tuned on) -- : N/A I have configured 4 manual shipping options and associated them zones (domestic and international) which is working fine, but we have an issue with all orders as follows. When shipping products we have items that are created by the Vendor in Hika Market that can be purchased (no shipping required, as they are services, not products), and we also have products that are sold directly by the website independent of the Vendor. When we check out a user the shopping cart has 2 peculiar behaviors when including product from our product list that is shipped as well as a product from a vendor that is not shipped:: 1. The Shipping groups are displaying as the vendor name, which i would like to remove 2. The Vendor's non shipped products are showing requiring the selection o f a shipping method wihch they should not. I have attached a screen shot of what we are seeing. The first product group contains the items that ship directly to the customer, the second is a non-shipped item with no weight, or dimensions in the system. I need to ensure that the products that have no weight, dimensions, etc are not displayed or included on the shipping portion of the card/order. Changing or removing the name i may to be able to do b editing the base files to remove the text, but the other issue i need to address. Any assistance you could provide would be greatly appreciated. Thank you, Dan Elkins")* was created by *[delkins](/forum/user/31766-delkins "View delkins's Profile")* -- url of the page with the problem -- : [ mywebsite.com/mypage](http://mywebsite.com/mypage) -- HikaShop version -- : 2.3.2 -- HikaMarket Multivendor version -- : 1.3.2 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.5.37 -- Browser(s) name and version -- : N/A -- Error-message(debug-mod must be tuned on) -- : N/A I have configured 4 manual shipping options and associated them zones (domestic and international) which is working fine, but we have an issue with all orders as follows. When shipping products we have items that are created by the Vendor in Hika Market that can be purchased (no shipping required, as they are services, not products), and we also have products that are sold directly by the website independent of the Vendor. When we check out a user the shopping cart has 2 peculiar behaviors when including product from our product list that is shipped as well as a product from a vendor that is not shipped:: 1. The Shipping groups are displaying as the vendor name, which i would like to remove 2. The Vendor's non shipped products are showing requiring the selection o f a shipping method wihch they should not. I have attached a screen shot of what we are seeing. The first product group contains the items that ship directly to the customer, the second is a non-shipped item with no weight, or dimensions in the system. I need to ensure that the products that have no weight, dimensions, etc are not displayed or included on the shipping portion of the card/order. Changing or removing the name i may to be able to do b editing the base files to remove the text, but the other issue i need to address. Any assistance you could provide would be greatly appreciated. Thank you, Dan Elkins - [ ![h5f5a933.jpg](/forum/attachment/18482) ](/forum/attachment/18482 "h5f5a933.jpg") [ ](/forum/attachment/18482?download=1 "h5f5a933.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY5NzM5LW5vbi1zaGlwcGVkLWl0ZW1zLXNob3dpbmctdXAtb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4077 - - [](http://obsi.dev) - 12 years 3 months ago [\#164309](#164309) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Non-shipped items showing up on checkout](/forum/28-shipping-methods/869739-non-shipped-items-showing-up-on-checkout#164309 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.2 -- HikaMarket Multivendor version -- : 1.3.2 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.5.37 -- Browser(s) name and version -- : N/A -- Error-message(debug-mod must be tuned on) -- : N/A I have configured 4 manual shipping options and associated them zones (domestic and international) which is working fine, but we have an issue with all orders as follows. When shipping products we have items that are created by the Vendor in Hika Market that can be purchased (no shipping required, as they are services, not products), and we also have products that are sold directly by the website independent of the Vendor. When we check out a user the shopping cart has 2 peculiar behaviors when including product from our product list that is shipped as well as a product from a vendor that is not shipped:: 1. The Shipping groups are displaying as the vendor name, which i would like to remove 2. The Vendor's non shipped products are showing requiring the selection o f a shipping method wihch they should not. I have attached a screen shot of what we are seeing. The first product group contains the items that ship directly to the customer, the second is a non-shipped item with no weight, or dimensions in the system. I need to ensure that the products that have no weight, dimensions, etc are not displayed or included on the shipping portion of the card/order. Changing or removing the name i may to be able to do b editing the base files to remove the text, but the other issue i need to address. Any assistance you could provide would be greatly appreciated. Thank you, Dan Elkins")* Hi, For your HikaMarket question, please use the HikaMarket forum. You have to remove the option "shipping per vendor" in your HikaMarket configuration (tab market). Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY5NzM5LW5vbi1zaGlwcGVkLWl0ZW1zLXNob3dpbmctdXAtb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[delkins](/forum/user/31766-delkins "View delkins's Profile")** - [![delkins's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31766-delkins "View delkins's Profile") Topic Author - [ Offline](/forum/user/31766-delkins) Less More - Posts: 9 - Thank you received: 0 - - 12 years 3 months ago [\#164313](#164313) by [delkins](/forum/user/31766-delkins "View delkins's Profile") Replied by *[delkins](/forum/user/31766-delkins "View delkins's Profile")* on topic *[Non-shipped items showing up on checkout](/forum/28-shipping-methods/869739-non-shipped-items-showing-up-on-checkout#164313 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.2 -- HikaMarket Multivendor version -- : 1.3.2 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.5.37 -- Browser(s) name and version -- : N/A -- Error-message(debug-mod must be tuned on) -- : N/A I have configured 4 manual shipping options and associated them zones (domestic and international) which is working fine, but we have an issue with all orders as follows. When shipping products we have items that are created by the Vendor in Hika Market that can be purchased (no shipping required, as they are services, not products), and we also have products that are sold directly by the website independent of the Vendor. When we check out a user the shopping cart has 2 peculiar behaviors when including product from our product list that is shipped as well as a product from a vendor that is not shipped:: 1. The Shipping groups are displaying as the vendor name, which i would like to remove 2. The Vendor's non shipped products are showing requiring the selection o f a shipping method wihch they should not. I have attached a screen shot of what we are seeing. The first product group contains the items that ship directly to the customer, the second is a non-shipped item with no weight, or dimensions in the system. I need to ensure that the products that have no weight, dimensions, etc are not displayed or included on the shipping portion of the card/order. Changing or removing the name i may to be able to do b editing the base files to remove the text, but the other issue i need to address. Any assistance you could provide would be greatly appreciated. Thank you, Dan Elkins")* Thank you , i was looking for what was causing that issue for some time now. Does this now mean that my shiping group will still include the item that has no weight or dimensions? I will debug the shopping card on checkout and see what is there under shippinhg groups. Thank you for your help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY5NzM5LW5vbi1zaGlwcGVkLWl0ZW1zLXNob3dpbmctdXAtb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4077 - - [](http://obsi.dev) - 12 years 3 months ago [\#164315](#164315) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Non-shipped items showing up on checkout](/forum/28-shipping-methods/869739-non-shipped-items-showing-up-on-checkout#164315 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.3.2 -- HikaMarket Multivendor version -- : 1.3.2 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.5.37 -- Browser(s) name and version -- : N/A -- Error-message(debug-mod must be tuned on) -- : N/A I have configured 4 manual shipping options and associated them zones (domestic and international) which is working fine, but we have an issue with all orders as follows. When shipping products we have items that are created by the Vendor in Hika Market that can be purchased (no shipping required, as they are services, not products), and we also have products that are sold directly by the website independent of the Vendor. When we check out a user the shopping cart has 2 peculiar behaviors when including product from our product list that is shipped as well as a product from a vendor that is not shipped:: 1. The Shipping groups are displaying as the vendor name, which i would like to remove 2. The Vendor's non shipped products are showing requiring the selection o f a shipping method wihch they should not. I have attached a screen shot of what we are seeing. The first product group contains the items that ship directly to the customer, the second is a non-shipped item with no weight, or dimensions in the system. I need to ensure that the products that have no weight, dimensions, etc are not displayed or included on the shipping portion of the card/order. Changing or removing the name i may to be able to do b editing the base files to remove the text, but the other issue i need to address. Any assistance you could provide would be greatly appreciated. Thank you, Dan Elkins")* Hi, Yes but the products won't show in the shipping list. So at the end, you can't see which product is shipped or not in the order. Like a classical HikaShop order. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY5NzM5LW5vbi1zaGlwcGVkLWl0ZW1zLXNob3dpbmctdXAtb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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