[Skip to main content](#vessel-content) # Not all options are displayed. ## - **[Webmediacontent](/forum/user/29080-webmediacontent "View Webmediacontent's Profile")** - [![Webmediacontent's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29080-webmediacontent "View Webmediacontent's Profile") Topic Author - [ Offline](/forum/user/29080-webmediacontent) Less More - Posts: 66 - Thank you received: 1 - - 12 years 3 months ago [\#164405](#164405) by [Webmediacontent](/forum/user/29080-webmediacontent "View Webmediacontent's Profile") *[Not all options are displayed.](/forum/28-shipping-methods/869758-not-all-options-are-displayed#164405 "-- HikaShop version -- : 2.2.3. Business -- Joomla version -- : 2.5.17 -- Website -- : Hi there I have, it is not the correct shipping costs will be displayed the problem. In the products, the weights are stored. For this purpose, the various delivery methods are defined (see screenshot). However, it is always shown only PostPac Economy for CHF 7.00 or pickup options. No matter how much weight I have in the basket. But there are a few more options added. Did I say something incorrectly? Translatet by Google ;-)")* was created by *[Webmediacontent](/forum/user/29080-webmediacontent "View Webmediacontent's Profile")* -- HikaShop version -- : 2.2.3. Business -- Joomla version -- : 2.5.17 -- Website -- : [ ](http://www.slush-factory.ch/jupgrade)[ www.slush-factory.ch/jupgrade](http://www.slush-factory.ch/jupgrade) Hi there I have, it is not the correct shipping costs will be displayed the problem. In the products, the weights are stored. For this purpose, the various delivery methods are defined (see screenshot). However, it is always shown only PostPac Economy for CHF 7.00 or pickup options. No matter how much weight I have in the basket. But there are a few more options added. Did I say something incorrectly? Translatet by Google ![;-)](/media/kunena/emoticons/24.png ";-)") - [ ![h53e1c5a.gif](/forum/attachment/18511) ](/forum/attachment/18511 "h53e1c5a.gif") [ ](/forum/attachment/18511?download=1 "h53e1c5a.gif") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY5NzU4LW5vdC1hbGwtb3B0aW9ucy1hcmUtZGlzcGxheWVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 12 years 3 months ago [\#164440](#164440) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Not all options are displayed.](/forum/28-shipping-methods/869758-not-all-options-are-displayed#164440 "-- HikaShop version -- : 2.2.3. Business -- Joomla version -- : 2.5.17 -- Website -- : Hi there I have, it is not the correct shipping costs will be displayed the problem. In the products, the weights are stored. For this purpose, the various delivery methods are defined (see screenshot). However, it is always shown only PostPac Economy for CHF 7.00 or pickup options. No matter how much weight I have in the basket. But there are a few more options added. Did I say something incorrectly? Translatet by Google ;-)")* Hi, Could you provide a screenshot of one of the product edition page so that we can see how you configured your products ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY5NzU4LW5vdC1hbGwtb3B0aW9ucy1hcmUtZGlzcGxheWVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Webmediacontent](/forum/user/29080-webmediacontent "View Webmediacontent's Profile")** - [![Webmediacontent's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29080-webmediacontent "View Webmediacontent's Profile") Topic Author - [ Offline](/forum/user/29080-webmediacontent) Less More - Posts: 66 - Thank you received: 1 - - 12 years 3 months ago [\#164533](#164533) by [Webmediacontent](/forum/user/29080-webmediacontent "View Webmediacontent's Profile") Replied by *[Webmediacontent](/forum/user/29080-webmediacontent "View Webmediacontent's Profile")* on topic *[Not all options are displayed.](/forum/28-shipping-methods/869758-not-all-options-are-displayed#164533 "-- HikaShop version -- : 2.2.3. Business -- Joomla version -- : 2.5.17 -- Website -- : Hi there I have, it is not the correct shipping costs will be displayed the problem. In the products, the weights are stored. For this purpose, the various delivery methods are defined (see screenshot). However, it is always shown only PostPac Economy for CHF 7.00 or pickup options. No matter how much weight I have in the basket. But there are a few more options added. Did I say something incorrectly? Translatet by Google ;-)")* Hi Nicolas here is a screenshot of an article - [ ![he35f7ef.GIF](/forum/attachment/18531) ](/forum/attachment/18531 "he35f7ef.GIF") [ ](/forum/attachment/18531?download=1 "he35f7ef.GIF") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY5NzU4LW5vdC1hbGwtb3B0aW9ucy1hcmUtZGlzcGxheWVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 12 years 3 months ago [\#164561](#164561) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Not all options are displayed.](/forum/28-shipping-methods/869758-not-all-options-are-displayed#164561 "-- HikaShop version -- : 2.2.3. Business -- Joomla version -- : 2.5.17 -- Website -- : Hi there I have, it is not the correct shipping costs will be displayed the problem. In the products, the weights are stored. For this purpose, the various delivery methods are defined (see screenshot). However, it is always shown only PostPac Economy for CHF 7.00 or pickup options. No matter how much weight I have in the basket. But there are a few more options added. Did I say something incorrectly? Translatet by Google ;-)")* Hi, Please update to the latest version of HikaShop and try again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY5NzU4LW5vdC1hbGwtb3B0aW9ucy1hcmUtZGlzcGxheWVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Webmediacontent](/forum/user/29080-webmediacontent "View Webmediacontent's Profile")** - [![Webmediacontent's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29080-webmediacontent "View Webmediacontent's Profile") Topic Author - [ Offline](/forum/user/29080-webmediacontent) Less More - Posts: 66 - Thank you received: 1 - - 12 years 3 months ago [\#164695](#164695) by [Webmediacontent](/forum/user/29080-webmediacontent "View Webmediacontent's Profile") Replied by *[Webmediacontent](/forum/user/29080-webmediacontent "View Webmediacontent's Profile")* on topic *[Not all options are displayed.](/forum/28-shipping-methods/869758-not-all-options-are-displayed#164695 "-- HikaShop version -- : 2.2.3. Business -- Joomla version -- : 2.5.17 -- Website -- : Hi there I have, it is not the correct shipping costs will be displayed the problem. In the products, the weights are stored. For this purpose, the various delivery methods are defined (see screenshot). However, it is always shown only PostPac Economy for CHF 7.00 or pickup options. No matter how much weight I have in the basket. But there are a few more options added. Did I say something incorrectly? Translatet by Google ;-)")* Hi Nicolas I have now the latest Updates from Joomla and Hikashop. The Problem is the same ![:unsure:](/media/kunena/emoticons/18.png ":unsure:") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY5NzU4LW5vdC1hbGwtb3B0aW9ucy1hcmUtZGlzcGxheWVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 12 years 3 months ago [\#164722](#164722) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Not all options are displayed.](/forum/28-shipping-methods/869758-not-all-options-are-displayed#164722 "-- HikaShop version -- : 2.2.3. Business -- Joomla version -- : 2.5.17 -- Website -- : Hi there I have, it is not the correct shipping costs will be displayed the problem. In the products, the weights are stored. For this purpose, the various delivery methods are defined (see screenshot). However, it is always shown only PostPac Economy for CHF 7.00 or pickup options. No matter how much weight I have in the basket. But there are a few more options added. Did I say something incorrectly? Translatet by Google ;-)")* Hi, Please provide a backend access to your website via our contact form so that we can have a deeper look at your settings: [ www.hikashop.com/contact-us.html](https://www.hikashop.com/contact-us.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY5NzU4LW5vdC1hbGwtb3B0aW9ucy1hcmUtZGlzcGxheWVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 12 years 3 months ago [\#165817](#165817) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Not all options are displayed.](/forum/28-shipping-methods/869758-not-all-options-are-displayed#165817 "-- HikaShop version -- : 2.2.3. Business -- Joomla version -- : 2.5.17 -- Website -- : Hi there I have, it is not the correct shipping costs will be displayed the problem. In the products, the weights are stored. For this purpose, the various delivery methods are defined (see screenshot). However, it is always shown only PostPac Economy for CHF 7.00 or pickup options. No matter how much weight I have in the basket. But there are a few more options added. Did I say something incorrectly? Translatet by Google ;-)")* Hi, I was able to log on your website in order to check your settings. From what I can see the problem was that the weight unit was not set to kg in the database for your products. Just saving the product solved the problem: [ take.ms/iFYJz](http://take.ms/iFYJz) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODY5NzU4LW5vdC1hbGwtb3B0aW9ucy1hcmUtZGlzcGxheWVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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