[Skip to main content](#vessel-content) # Display a warning when no shipping rules apply ## - **[mindman](/forum/user/31318-mindman "View mindman's Profile")** - [![mindman's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31318-mindman "View mindman's Profile") Topic Author - [ Offline](/forum/user/31318-mindman) Less More - Posts: 17 - Thank you received: 1 - - 12 years 1 month ago [\#170570](#170570) by [mindman](/forum/user/31318-mindman "View mindman's Profile") *[Display a warning when no shipping rules apply](/forum/28-shipping-methods/870932-display-a-warning-when-no-shipping-rules-apply#170570 "-- HikaShop version -- : starter 2.3.2 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3 -- Browser(s) name and version -- : FF 29 mac -- Error-message(debug-mod must be tuned on) -- : none Hi, I have the requirement of asking the customer to contact us when their order exceeds 5 k's. I have created all the rules and zones for all my shipping methods and they are working fine. Basicly, when the total wieght exceeds my specified limit I want a message to be displayred with a link to our contact form. This message could also be displayed if no shipping rules apply, is this acheievable.? thanks Ken")* was created by *[mindman](/forum/user/31318-mindman "View mindman's Profile")* -- HikaShop version -- : starter 2.3.2 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3 -- Browser(s) name and version -- : FF 29 mac -- Error-message(debug-mod must be tuned on) -- : none Hi, I have the requirement of asking the customer to contact us when their order exceeds 5 k's. I have created all the rules and zones for all my shipping methods and they are working fine. Basicly, when the total wieght exceeds my specified limit I want a message to be displayred with a link to our contact form. This message could also be displayed if no shipping rules apply, is this acheievable.? thanks Ken The following user(s) said Thank You: [lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODcwOTMyLWRpc3BsYXktYS13YXJuaW5nLXdoZW4tbm8tc2hpcHBpbmctcnVsZXMtYXBwbHk/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 1 month ago [\#170578](#170578) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Display a warning when no shipping rules apply](/forum/28-shipping-methods/870932-display-a-warning-when-no-shipping-rules-apply#170578 "-- HikaShop version -- : starter 2.3.2 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3 -- Browser(s) name and version -- : FF 29 mac -- Error-message(debug-mod must be tuned on) -- : none Hi, I have the requirement of asking the customer to contact us when their order exceeds 5 k's. I have created all the rules and zones for all my shipping methods and they are working fine. Basicly, when the total wieght exceeds my specified limit I want a message to be displayred with a link to our contact form. This message could also be displayed if no shipping rules apply, is this acheievable.? thanks Ken")* Hi, You can see to override the language translation which say that there is no shipping method found. Otherwise, you can use an override of the "checkout | step" view in order to check the order and display your message. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODcwOTMyLWRpc3BsYXktYS13YXJuaW5nLXdoZW4tbm8tc2hpcHBpbmctcnVsZXMtYXBwbHk/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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