[Skip to main content](#vessel-content) # UPS plugin for Italy ## - **[bsign](/forum/user/27849-bsign "View bsign's Profile")** - [![bsign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27849-bsign "View bsign's Profile") Topic Author - [ Offline](/forum/user/27849-bsign) Less More - Posts: 21 - Thank you received: 0 - - 12 years 2 weeks ago [\#175158](#175158) by [bsign](/forum/user/27849-bsign "View bsign's Profile") *[UPS plugin for Italy](/forum/28-shipping-methods/872242-ups-plugin-for-italy#175158 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.7 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : ANY Hello, we have encountered this problem: Using UPS plugin in shipping metod in checkout we see normal UPS price and not negotiated one even if we have choosen in plugin the option. We have contacted UPS and on UPS portal we can see normal price (like in hikashop) and negotiated price too. So UPS support redirect us to hikashop support. can anyone help us? pls")* was created by *[bsign](/forum/user/27849-bsign "View bsign's Profile")* -- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.7 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : ANY Hello, we have encountered this problem: Using UPS plugin in shipping metod in checkout we see normal UPS price and not negotiated one even if we have choosen in plugin the option. We have contacted UPS and on UPS portal we can see normal price (like in hikashop) and negotiated price too. So UPS support redirect us to hikashop support. can anyone help us? pls Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODcyMjQyLXVwcy1wbHVnaW4tZm9yLWl0YWx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 2 weeks ago [\#175335](#175335) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS plugin for Italy](/forum/28-shipping-methods/872242-ups-plugin-for-italy#175335 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.7 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : ANY Hello, we have encountered this problem: Using UPS plugin in shipping metod in checkout we see normal UPS price and not negotiated one even if we have choosen in plugin the option. We have contacted UPS and on UPS portal we can see normal price (like in hikashop) and negotiated price too. So UPS support redirect us to hikashop support. can anyone help us? pls")* Hello, Can you make sure that you have set the "Negotiated rate" option to YES, clear your cache and try it again ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODcyMjQyLXVwcy1wbHVnaW4tZm9yLWl0YWx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bsign](/forum/user/27849-bsign "View bsign's Profile")** - [![bsign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27849-bsign "View bsign's Profile") Topic Author - [ Offline](/forum/user/27849-bsign) Less More - Posts: 21 - Thank you received: 0 - - 12 years 2 weeks ago [\#175815](#175815) by [bsign](/forum/user/27849-bsign "View bsign's Profile") Replied by *[bsign](/forum/user/27849-bsign "View bsign's Profile")* on topic *[UPS plugin for Italy](/forum/28-shipping-methods/872242-ups-plugin-for-italy#175815 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.7 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : ANY Hello, we have encountered this problem: Using UPS plugin in shipping metod in checkout we see normal UPS price and not negotiated one even if we have choosen in plugin the option. We have contacted UPS and on UPS portal we can see normal price (like in hikashop) and negotiated price too. So UPS support redirect us to hikashop support. can anyone help us? pls")* Hello, yes i did! you can check by screenshot. I think the problem is for Italy localization. waiting for your kindly feedback [ ![pippo.jpg](/forum/attachment/20180) ](/forum/attachment/20180 "pippo.jpg") - [ ![pippo.jpg](/forum/attachment/20180) ](/forum/attachment/20180 "pippo.jpg") [ ](/forum/attachment/20180?download=1 "pippo.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODcyMjQyLXVwcy1wbHVnaW4tZm9yLWl0YWx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 1 week ago [\#175843](#175843) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS plugin for Italy](/forum/28-shipping-methods/872242-ups-plugin-for-italy#175843 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.7 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : ANY Hello, we have encountered this problem: Using UPS plugin in shipping metod in checkout we see normal UPS price and not negotiated one even if we have choosen in plugin the option. We have contacted UPS and on UPS portal we can see normal price (like in hikashop) and negotiated price too. So UPS support redirect us to hikashop support. can anyone help us? pls")* Ok, And do you see a difference if you set the "Negotiated rate" option to NO ? Because the UPS plugin ask for the Negotiated rates and it's just displaying the rates that are sent through the UPS response. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODcyMjQyLXVwcy1wbHVnaW4tZm9yLWl0YWx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bsign](/forum/user/27849-bsign "View bsign's Profile")** - [![bsign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27849-bsign "View bsign's Profile") Topic Author - [ Offline](/forum/user/27849-bsign) Less More - Posts: 21 - Thank you received: 0 - - 12 years 1 week ago [\#175917](#175917) by [bsign](/forum/user/27849-bsign "View bsign's Profile") Replied by *[bsign](/forum/user/27849-bsign "View bsign's Profile")* on topic *[UPS plugin for Italy](/forum/28-shipping-methods/872242-ups-plugin-for-italy#175917 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.7 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : ANY Hello, we have encountered this problem: Using UPS plugin in shipping metod in checkout we see normal UPS price and not negotiated one even if we have choosen in plugin the option. We have contacted UPS and on UPS portal we can see normal price (like in hikashop) and negotiated price too. So UPS support redirect us to hikashop support. can anyone help us? pls")* No differenze! Always same price. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODcyMjQyLXVwcy1wbHVnaW4tZm9yLWl0YWx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 1 week ago [\#175995](#175995) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS plugin for Italy](/forum/28-shipping-methods/872242-ups-plugin-for-italy#175995 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.7 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : ANY Hello, we have encountered this problem: Using UPS plugin in shipping metod in checkout we see normal UPS price and not negotiated one even if we have choosen in plugin the option. We have contacted UPS and on UPS portal we can see normal price (like in hikashop) and negotiated price too. So UPS support redirect us to hikashop support. can anyone help us? pls")* Ok, So I will : - Do some tests regarding the "Negotiated rates" option of the UPS shipping plugin - Check the UPS developer documentation or directly contact them - Fix the code if I need to. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODcyMjQyLXVwcy1wbHVnaW4tZm9yLWl0YWx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bsign](/forum/user/27849-bsign "View bsign's Profile")** - [![bsign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27849-bsign "View bsign's Profile") Topic Author - [ Offline](/forum/user/27849-bsign) Less More - Posts: 21 - Thank you received: 0 - - 12 years 1 week ago [\#176045](#176045) by [bsign](/forum/user/27849-bsign "View bsign's Profile") Replied by *[bsign](/forum/user/27849-bsign "View bsign's Profile")* on topic *[UPS plugin for Italy](/forum/28-shipping-methods/872242-ups-plugin-for-italy#176045 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.7 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : ANY Hello, we have encountered this problem: Using UPS plugin in shipping metod in checkout we see normal UPS price and not negotiated one even if we have choosen in plugin the option. We have contacted UPS and on UPS portal we can see normal price (like in hikashop) and negotiated price too. So UPS support redirect us to hikashop support. can anyone help us? pls")* Real nice thx front your assistence! Waiting for your feedback. Andrea Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODcyMjQyLXVwcy1wbHVnaW4tZm9yLWl0YWx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 1 week ago [\#176495](#176495) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS plugin for Italy](/forum/28-shipping-methods/872242-ups-plugin-for-italy#176495 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.7 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : ANY Hello, we have encountered this problem: Using UPS plugin in shipping metod in checkout we see normal UPS price and not negotiated one even if we have choosen in plugin the option. We have contacted UPS and on UPS portal we can see normal price (like in hikashop) and negotiated price too. So UPS support redirect us to hikashop support. can anyone help us? pls")* Hello Andrea, Can you give me a temporary back-end access through a private message so that I can directly test it ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODcyMjQyLXVwcy1wbHVnaW4tZm9yLWl0YWx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bsign](/forum/user/27849-bsign "View bsign's Profile")** - [![bsign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27849-bsign "View bsign's Profile") Topic Author - [ Offline](/forum/user/27849-bsign) Less More - Posts: 21 - Thank you received: 0 - - 12 years 1 week ago - 12 years 1 week ago [\#176642](#176642) by [bsign](/forum/user/27849-bsign "View bsign's Profile") Replied by *[bsign](/forum/user/27849-bsign "View bsign's Profile")* on topic *[UPS plugin for Italy](/forum/28-shipping-methods/872242-ups-plugin-for-italy#176642 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.7 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : ANY Hello, we have encountered this problem: Using UPS plugin in shipping metod in checkout we see normal UPS price and not negotiated one even if we have choosen in plugin the option. We have contacted UPS and on UPS portal we can see normal price (like in hikashop) and negotiated price too. So UPS support redirect us to hikashop support. can anyone help us? pls")* Hrllo, Sent by PM credential. Let me know feedback thx for your effort Last edit: 12 years 1 week ago by [bsign](/forum/user/27849-bsign "View bsign's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODcyMjQyLXVwcy1wbHVnaW4tZm9yLWl0YWx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bsign](/forum/user/27849-bsign "View bsign's Profile")** - [![bsign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27849-bsign "View bsign's Profile") Topic Author - [ Offline](/forum/user/27849-bsign) Less More - Posts: 21 - Thank you received: 0 - - 12 years 9 hours ago [\#177455](#177455) by [bsign](/forum/user/27849-bsign "View bsign's Profile") Replied by *[bsign](/forum/user/27849-bsign "View bsign's Profile")* on topic *[UPS plugin for Italy](/forum/28-shipping-methods/872242-ups-plugin-for-italy#177455 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.7 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : ANY Hello, we have encountered this problem: Using UPS plugin in shipping metod in checkout we see normal UPS price and not negotiated one even if we have choosen in plugin the option. We have contacted UPS and on UPS portal we can see normal price (like in hikashop) and negotiated price too. So UPS support redirect us to hikashop support. can anyone help us? pls")* Hello, any feedback? Andrea Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODcyMjQyLXVwcy1wbHVnaW4tZm9yLWl0YWx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 11 months ago [\#177528](#177528) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS plugin for Italy](/forum/28-shipping-methods/872242-ups-plugin-for-italy#177528 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.7 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : ANY Hello, we have encountered this problem: Using UPS plugin in shipping metod in checkout we see normal UPS price and not negotiated one even if we have choosen in plugin the option. We have contacted UPS and on UPS portal we can see normal price (like in hikashop) and negotiated price too. So UPS support redirect us to hikashop support. can anyone help us? pls")* Yes, I found out from where the error was coming from, the negotiated was only working for "freight" services, I've done some changes through UPS files and I'm currently testing it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODcyMjQyLXVwcy1wbHVnaW4tZm9yLWl0YWx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bsign](/forum/user/27849-bsign "View bsign's Profile")** - [![bsign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27849-bsign "View bsign's Profile") Topic Author - [ Offline](/forum/user/27849-bsign) Less More - Posts: 21 - Thank you received: 0 - - 11 years 11 months ago [\#177938](#177938) by [bsign](/forum/user/27849-bsign "View bsign's Profile") Replied by *[bsign](/forum/user/27849-bsign "View bsign's Profile")* on topic *[UPS plugin for Italy](/forum/28-shipping-methods/872242-ups-plugin-for-italy#177938 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.7 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : ANY Hello, we have encountered this problem: Using UPS plugin in shipping metod in checkout we see normal UPS price and not negotiated one even if we have choosen in plugin the option. We have contacted UPS and on UPS portal we can see normal price (like in hikashop) and negotiated price too. So UPS support redirect us to hikashop support. can anyone help us? pls")* :woohoo: yes! great news. Waiting for your kindly feedback Andrea Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODcyMjQyLXVwcy1wbHVnaW4tZm9yLWl0YWx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bsign](/forum/user/27849-bsign "View bsign's Profile")** - [![bsign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27849-bsign "View bsign's Profile") Topic Author - [ Offline](/forum/user/27849-bsign) Less More - Posts: 21 - Thank you received: 0 - - 11 years 11 months ago [\#179028](#179028) by [bsign](/forum/user/27849-bsign "View bsign's Profile") Replied by *[bsign](/forum/user/27849-bsign "View bsign's Profile")* on topic *[UPS plugin for Italy](/forum/28-shipping-methods/872242-ups-plugin-for-italy#179028 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.7 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : ANY Hello, we have encountered this problem: Using UPS plugin in shipping metod in checkout we see normal UPS price and not negotiated one even if we have choosen in plugin the option. We have contacted UPS and on UPS portal we can see normal price (like in hikashop) and negotiated price too. So UPS support redirect us to hikashop support. can anyone help us? pls")* Any feedback for us? BEst regards Andrea Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODcyMjQyLXVwcy1wbHVnaW4tZm9yLWl0YWx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 11 months ago [\#179046](#179046) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[UPS plugin for Italy](/forum/28-shipping-methods/872242-ups-plugin-for-italy#179046 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.7 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : ANY Hello, we have encountered this problem: Using UPS plugin in shipping metod in checkout we see normal UPS price and not negotiated one even if we have choosen in plugin the option. We have contacted UPS and on UPS portal we can see normal price (like in hikashop) and negotiated price too. So UPS support redirect us to hikashop support. can anyone help us? pls")* Hi, Mohamed is currently taking some rest ; he will come back Wednesday. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODcyMjQyLXVwcy1wbHVnaW4tZm9yLWl0YWx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 11 months ago - 11 years 11 months ago [\#179497](#179497) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS plugin for Italy](/forum/28-shipping-methods/872242-ups-plugin-for-italy#179497 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.7 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : ANY Hello, we have encountered this problem: Using UPS plugin in shipping metod in checkout we see normal UPS price and not negotiated one even if we have choosen in plugin the option. We have contacted UPS and on UPS portal we can see normal price (like in hikashop) and negotiated price too. So UPS support redirect us to hikashop support. can anyone help us? pls")* Hello, Here is the last UPS shipping version, don't forget to fill the "State/province code" through your UPS shipping configuration page : *This attachment is hidden for guests. Please log in or register to see it.* ==> You should use that UPS version with the last Hikashop version. Last edit: 11 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODcyMjQyLXVwcy1wbHVnaW4tZm9yLWl0YWx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bsign](/forum/user/27849-bsign "View bsign's Profile")** - [![bsign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27849-bsign "View bsign's Profile") Topic Author - [ Offline](/forum/user/27849-bsign) Less More - Posts: 21 - Thank you received: 0 - - 11 years 11 months ago [\#179511](#179511) by [bsign](/forum/user/27849-bsign "View bsign's Profile") Replied by *[bsign](/forum/user/27849-bsign "View bsign's Profile")* on topic *[UPS plugin for Italy](/forum/28-shipping-methods/872242-ups-plugin-for-italy#179511 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.7 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : ANY Hello, we have encountered this problem: Using UPS plugin in shipping metod in checkout we see normal UPS price and not negotiated one even if we have choosen in plugin the option. We have contacted UPS and on UPS portal we can see normal price (like in hikashop) and negotiated price too. So UPS support redirect us to hikashop support. can anyone help us? pls")* Thx Mohamed and wellcome back! Where i can get STATE PROVINCE CODE information value? I have found where to fill it, but is not clear to me What is my STATE PROVINCE CODE. Thx for your special effort brgs Andrea Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODcyMjQyLXVwcy1wbHVnaW4tZm9yLWl0YWx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 11 months ago [\#179612](#179612) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS plugin for Italy](/forum/28-shipping-methods/872242-ups-plugin-for-italy#179612 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.7 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : ANY Hello, we have encountered this problem: Using UPS plugin in shipping metod in checkout we see normal UPS price and not negotiated one even if we have choosen in plugin the option. We have contacted UPS and on UPS portal we can see normal price (like in hikashop) and negotiated price too. So UPS support redirect us to hikashop support. can anyone help us? pls")* Hello ! You'll find it on that page : [ en.wikipedia.org/wiki/List\_of\_U.S.\_state\_abbreviations](http://en.wikipedia.org/wiki/List_of_U.S._state_abbreviations) You'll just have to use the code of the "USPS" column. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODcyMjQyLXVwcy1wbHVnaW4tZm9yLWl0YWx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bsign](/forum/user/27849-bsign "View bsign's Profile")** - [![bsign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27849-bsign "View bsign's Profile") Topic Author - [ Offline](/forum/user/27849-bsign) Less More - Posts: 21 - Thank you received: 0 - - 11 years 11 months ago [\#179634](#179634) by [bsign](/forum/user/27849-bsign "View bsign's Profile") Replied by *[bsign](/forum/user/27849-bsign "View bsign's Profile")* on topic *[UPS plugin for Italy](/forum/28-shipping-methods/872242-ups-plugin-for-italy#179634 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.7 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : ANY Hello, we have encountered this problem: Using UPS plugin in shipping metod in checkout we see normal UPS price and not negotiated one even if we have choosen in plugin the option. We have contacted UPS and on UPS portal we can see normal price (like in hikashop) and negotiated price too. So UPS support redirect us to hikashop support. can anyone help us? pls")* Sorry Mohamed, but is not clear to me.. why i should use a US code if we are talking about ITALY plugin? We are in italy and in case i should have ti USE "IT" code. Sorry but i don't understand and in case i don't understand which country of USA i should have to use, Waiting for your feedback Andrea Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODcyMjQyLXVwcy1wbHVnaW4tZm9yLWl0YWx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 11 months ago [\#179641](#179641) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS plugin for Italy](/forum/28-shipping-methods/872242-ups-plugin-for-italy#179641 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.7 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : ANY Hello, we have encountered this problem: Using UPS plugin in shipping metod in checkout we see normal UPS price and not negotiated one even if we have choosen in plugin the option. We have contacted UPS and on UPS portal we can see normal price (like in hikashop) and negotiated price too. So UPS support redirect us to hikashop support. can anyone help us? pls")* Hello, Then you'll find your italia province code through the "ISO code" column of that link : [ en.wikipedia.org/wiki/Provinces\_of\_Italy](http://en.wikipedia.org/wiki/Provinces_of_Italy) I added a state or province code field because as it's said on the UPS documentation, that field is required for a negotiated rate request. So in your case you'll just have to complete the address that you have added on the warehouse tab of your ups shipping configuration page. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODcyMjQyLXVwcy1wbHVnaW4tZm9yLWl0YWx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bsign](/forum/user/27849-bsign "View bsign's Profile")** - [![bsign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27849-bsign "View bsign's Profile") Topic Author - [ Offline](/forum/user/27849-bsign) Less More - Posts: 21 - Thank you received: 0 - - 11 years 11 months ago [\#179936](#179936) by [bsign](/forum/user/27849-bsign "View bsign's Profile") Replied by *[bsign](/forum/user/27849-bsign "View bsign's Profile")* on topic *[UPS plugin for Italy](/forum/28-shipping-methods/872242-ups-plugin-for-italy#179936 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.7 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : ANY Hello, we have encountered this problem: Using UPS plugin in shipping metod in checkout we see normal UPS price and not negotiated one even if we have choosen in plugin the option. We have contacted UPS and on UPS portal we can see normal price (like in hikashop) and negotiated price too. So UPS support redirect us to hikashop support. can anyone help us? pls")* Dear Mohamed, I have filled stateprovince_code as your info. to b sure i have attached the configuration printscreen. If i able the UPS plugin checkout is blank page, if i disable checkout work properly. Your account is stil lworkig in my ecommerce, can you be so kind to investigation plugin problem? Waiting for you rfeedback thx Andrea - [ ![Untitled-1.jpg](/forum/attachment/20722) ](/forum/attachment/20722 "Untitled-1.jpg") [ ](/forum/attachment/20722?download=1 "Untitled-1.jpg") - [ ![Untitled-2.jpg](/forum/attachment/20723) ](/forum/attachment/20723 "Untitled-2.jpg") [ ](/forum/attachment/20723?download=1 "Untitled-2.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODcyMjQyLXVwcy1wbHVnaW4tZm9yLWl0YWx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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