[Skip to main content](#vessel-content) # Shipping not calculating correctly ## - **[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")** - [![sison2466's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33787-sison2466 "View sison2466's Profile") Topic Author - [ Offline](/forum/user/33787-sison2466) Less More - Posts: 146 - Thank you received: 2 - - 11 years 11 months ago [\#182877](#182877) by [sison2466](/forum/user/33787-sison2466 "View sison2466's Profile") Replied by *[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")* on topic *[Shipping not calculating correctly](/forum/28-shipping-methods/873038-shipping-not-calculating-correctly?start=40#182877 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome Using the USPS plug in. I allows me to choose the shipping, but the cost of shipping is different than what actually gets charged at checkout. Any ideas?")* Just to confirm again, you are looking on the test server at this URL correct?[ www.intelligenthustler.com/TEST\_SERVER/TEST\_iheartsin](http://www.intelligenthustler.com/TEST_SERVER/TEST_iheartsin) If so, I'm not seeing any shipping options, except for priority. Can you show me a screenshot please? Perhaps I am not looking at the correct place. Here is what I see, which only shows Priority. - [ ![2014-12-10_11_35_33-Hangouts.jpg](/forum/attachment/21168) ](/forum/attachment/21168 "...3-Hangouts.jpg") [ ](/forum/attachment/21168?download=1 "...3-Hangouts.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODczMDM4LXNoaXBwaW5nLW5vdC1jYWxjdWxhdGluZy1jb3JyZWN0bHk/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 11 months ago [\#182882](#182882) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping not calculating correctly](/forum/28-shipping-methods/873038-shipping-not-calculating-correctly?start=40#182882 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome Using the USPS plug in. I allows me to choose the shipping, but the cost of shipping is different than what actually gets charged at checkout. Any ideas?")* My bad I wasn't clear, I tested it on my end and it worked fine with the last version so as I said on my previous post : > We just added some fix on the USPS shipping method but we had to add some modification through core files of Hikashop, Those fix will be available through the next hikashop version which will be released on December. > If you want a pre-version, a solution can be to directly ask it through our contact form by also adding your order number if you have a commercial version of Hikashop. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODczMDM4LXNoaXBwaW5nLW5vdC1jYWxjdWxhdGluZy1jb3JyZWN0bHk/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")** - [![sison2466's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33787-sison2466 "View sison2466's Profile") Topic Author - [ Offline](/forum/user/33787-sison2466) Less More - Posts: 146 - Thank you received: 2 - - 11 years 10 months ago [\#183960](#183960) by [sison2466](/forum/user/33787-sison2466 "View sison2466's Profile") Replied by *[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")* on topic *[Shipping not calculating correctly](/forum/28-shipping-methods/873038-shipping-not-calculating-correctly?start=40#183960 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome Using the USPS plug in. I allows me to choose the shipping, but the cost of shipping is different than what actually gets charged at checkout. Any ideas?")* Just paid for mutlivendor. Order #B1N8A5P28. Please provide modification. I need to get this one fixed. Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODczMDM4LXNoaXBwaW5nLW5vdC1jYWxjdWxhdGluZy1jb3JyZWN0bHk/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")** - [![sison2466's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33787-sison2466 "View sison2466's Profile") Topic Author - [ Offline](/forum/user/33787-sison2466) Less More - Posts: 146 - Thank you received: 2 - - 11 years 10 months ago [\#184163](#184163) by [sison2466](/forum/user/33787-sison2466 "View sison2466's Profile") Replied by *[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")* on topic *[Shipping not calculating correctly](/forum/28-shipping-methods/873038-shipping-not-calculating-correctly?start=40#184163 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome Using the USPS plug in. I allows me to choose the shipping, but the cost of shipping is different than what actually gets charged at checkout. Any ideas?")* Downloaded and installed the prerelease version and still does not work. After pre-release (on my test server), update card does not work. Just ends up blank. If I go to the card, it shows up, but still does not have choices for shipping. Any ideas? - [ ![2014-12-22_13_32_58-I_Heart_SIN_-_Administration_-_HikaShop.png](/forum/attachment/21342) ](/forum/attachment/21342 "...-_HikaShop.png") [ ](/forum/attachment/21342?download=1 "...-_HikaShop.png") - [ ![2014-12-22_13_34_52-Swimsuits.png](/forum/attachment/21343) ](/forum/attachment/21343 "...-Swimsuits.png") [ ](/forum/attachment/21343?download=1 "...-Swimsuits.png") - [ ![2014-12-22_13_33_21-Checkout.png](/forum/attachment/21344) ](/forum/attachment/21344 "...1-Checkout.png") [ ](/forum/attachment/21344?download=1 "...1-Checkout.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODczMDM4LXNoaXBwaW5nLW5vdC1jYWxjdWxhdGluZy1jb3JyZWN0bHk/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")** - [![sison2466's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33787-sison2466 "View sison2466's Profile") Topic Author - [ Offline](/forum/user/33787-sison2466) Less More - Posts: 146 - Thank you received: 2 - - 11 years 10 months ago [\#184164](#184164) by [sison2466](/forum/user/33787-sison2466 "View sison2466's Profile") Replied by *[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")* on topic *[Shipping not calculating correctly](/forum/28-shipping-methods/873038-shipping-not-calculating-correctly?start=40#184164 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome Using the USPS plug in. I allows me to choose the shipping, but the cost of shipping is different than what actually gets charged at checkout. Any ideas?")* To be clear, only updated to 2.3.5. Did not install multivendor yet. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODczMDM4LXNoaXBwaW5nLW5vdC1jYWxjdWxhdGluZy1jb3JyZWN0bHk/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 11 years 10 months ago [\#184170](#184170) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Shipping not calculating correctly](/forum/28-shipping-methods/873038-shipping-not-calculating-correctly?start=40#184170 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome Using the USPS plug in. I allows me to choose the shipping, but the cost of shipping is different than what actually gets charged at checkout. Any ideas?")* Hi, Please provide backend access and a ftp access too. It seems that there is an error occuring in the product controller, function "updatecart()". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODczMDM4LXNoaXBwaW5nLW5vdC1jYWxjdWxhdGluZy1jb3JyZWN0bHk/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 10 months ago [\#184266](#184266) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping not calculating correctly](/forum/28-shipping-methods/873038-shipping-not-calculating-correctly?start=40#184266 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome Using the USPS plug in. I allows me to choose the shipping, but the cost of shipping is different than what actually gets charged at checkout. Any ideas?")* Hello, When I try to access to the back-end that you sent, I'm having a : > Username and password do not match or you do not have an account yet. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODczMDM4LXNoaXBwaW5nLW5vdC1jYWxjdWxhdGluZy1jb3JyZWN0bHk/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")** - [![sison2466's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33787-sison2466 "View sison2466's Profile") Topic Author - [ Offline](/forum/user/33787-sison2466) Less More - Posts: 146 - Thank you received: 2 - - 11 years 10 months ago [\#185246](#185246) by [sison2466](/forum/user/33787-sison2466 "View sison2466's Profile") Replied by *[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")* on topic *[Shipping not calculating correctly](/forum/28-shipping-methods/873038-shipping-not-calculating-correctly?start=40#185246 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome Using the USPS plug in. I allows me to choose the shipping, but the cost of shipping is different than what actually gets charged at checkout. Any ideas?")* Hi folks, Just wanted to follow up. Did we get resolution on this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODczMDM4LXNoaXBwaW5nLW5vdC1jYWxjdWxhdGluZy1jb3JyZWN0bHk/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 10 months ago [\#185290](#185290) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping not calculating correctly](/forum/28-shipping-methods/873038-shipping-not-calculating-correctly?start=40#185290 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome Using the USPS plug in. I allows me to choose the shipping, but the cost of shipping is different than what actually gets charged at checkout. Any ideas?")* Hello, > If I go to the card, it shows up, but still does not have choices for shipping. The shipping methods are actually showing but it's true that you are directly redirected to paypal when you select one of your shipping methods. But the solution can be to : - Set the "Auto select default shipping and payment methods" option to Yes - Set the "Auto submit shipping and payment methods selection" option to No. Via "Hikashop->System->Configuration->Checkout". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODczMDM4LXNoaXBwaW5nLW5vdC1jYWxjdWxhdGluZy1jb3JyZWN0bHk/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")** - [![sison2466's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33787-sison2466 "View sison2466's Profile") Topic Author - [ Offline](/forum/user/33787-sison2466) Less More - Posts: 146 - Thank you received: 2 - - 11 years 10 months ago [\#185300](#185300) by [sison2466](/forum/user/33787-sison2466 "View sison2466's Profile") Replied by *[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")* on topic *[Shipping not calculating correctly](/forum/28-shipping-methods/873038-shipping-not-calculating-correctly?start=40#185300 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome Using the USPS plug in. I allows me to choose the shipping, but the cost of shipping is different than what actually gets charged at checkout. Any ideas?")* Hi folks, I just saw an order go through on my test server. I wanted to make sure that we are in synch on what issue I need your help with. I can place orders, but what I cannot seem to figure out is how to have another shipping type, except for Priority USPS be available. I am have checked 1st class USPS, but the option does not show. Thanks, Marco Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODczMDM4LXNoaXBwaW5nLW5vdC1jYWxjdWxhdGluZy1jb3JyZWN0bHk/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 10 months ago [\#185394](#185394) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping not calculating correctly](/forum/28-shipping-methods/873038-shipping-not-calculating-correctly?start=40#185394 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome Using the USPS plug in. I allows me to choose the shipping, but the cost of shipping is different than what actually gets charged at checkout. Any ideas?")* Hello Marco, If you want to use the first class mail, you should also add dimensions to your products. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODczMDM4LXNoaXBwaW5nLW5vdC1jYWxjdWxhdGluZy1jb3JyZWN0bHk/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")** - [![sison2466's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33787-sison2466 "View sison2466's Profile") Topic Author - [ Offline](/forum/user/33787-sison2466) Less More - Posts: 146 - Thank you received: 2 - - 11 years 10 months ago - 11 years 10 months ago [\#185403](#185403) by [sison2466](/forum/user/33787-sison2466 "View sison2466's Profile") Replied by *[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")* on topic *[Shipping not calculating correctly](/forum/28-shipping-methods/873038-shipping-not-calculating-correctly?start=40#185403 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome Using the USPS plug in. I allows me to choose the shipping, but the cost of shipping is different than what actually gets charged at checkout. Any ideas?")* I tried that already. Just tried again. If I enter numbers in the volume box and hit save, it refreshes, but does not save the values. No error messages, but sometimes the values get saved, other times the values, revert back to older values, sometimes the values revert to zero. Also, even if there are values, shipping options still do not show. - [ ![2015-01-06_10_15_24-I_Heart_SIN_-_Administration_-_Products.jpg](/forum/attachment/21470) ](/forum/attachment/21470 "...-_Products.jpg") [ ](/forum/attachment/21470?download=1 "...-_Products.jpg") - [ ![2015-01-06_10_15_06-I_Heart_SIN_-_Administration_-_Products.jpg](/forum/attachment/21471) ](/forum/attachment/21471 "...-_Products.jpg") [ ](/forum/attachment/21471?download=1 "...-_Products.jpg") - [ ![2015-01-06_10_10_07-Checkout.jpg](/forum/attachment/21472) ](/forum/attachment/21472 "...7-Checkout.jpg") [ ](/forum/attachment/21472?download=1 "...7-Checkout.jpg") Last edit: 11 years 10 months ago by [sison2466](/forum/user/33787-sison2466 "View sison2466's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODczMDM4LXNoaXBwaW5nLW5vdC1jYWxjdWxhdGluZy1jb3JyZWN0bHk/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 10 months ago [\#185410](#185410) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping not calculating correctly](/forum/28-shipping-methods/873038-shipping-not-calculating-correctly?start=40#185410 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome Using the USPS plug in. I allows me to choose the shipping, but the cost of shipping is different than what actually gets charged at checkout. Any ideas?")* It seems like it depends on the weight/dimensions of your product, I just tested it with your "Sexy After Dark Diamond net 1560" product with a smaller weight/dimensions and it worked fine. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODczMDM4LXNoaXBwaW5nLW5vdC1jYWxjdWxhdGluZy1jb3JyZWN0bHk/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")** - [![sison2466's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33787-sison2466 "View sison2466's Profile") Topic Author - [ Offline](/forum/user/33787-sison2466) Less More - Posts: 146 - Thank you received: 2 - - 11 years 10 months ago [\#185472](#185472) by [sison2466](/forum/user/33787-sison2466 "View sison2466's Profile") Replied by *[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")* on topic *[Shipping not calculating correctly](/forum/28-shipping-methods/873038-shipping-not-calculating-correctly?start=40#185472 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome Using the USPS plug in. I allows me to choose the shipping, but the cost of shipping is different than what actually gets charged at checkout. Any ideas?")* PROGRESS! Shipping now shows up. However, there are two issues: 1) The previously mentioned difficulty/inconsistency saving the dimensions 2) Adding a product to cart brings up a blank screen (attached). Checkout can be completed by clicking on the cart. This just manifested itself after the update and is not manifested on my production server. - [ ![Production.png](/forum/attachment/21484) ](/forum/attachment/21484 "Production.png") [ ](/forum/attachment/21484?download=1 "Production.png") - [ ![Test_Server.png](/forum/attachment/21485) ](/forum/attachment/21485 "Test_Server.png") [ ](/forum/attachment/21485?download=1 "Test_Server.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODczMDM4LXNoaXBwaW5nLW5vdC1jYWxjdWxhdGluZy1jb3JyZWN0bHk/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")** - [![sison2466's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33787-sison2466 "View sison2466's Profile") Topic Author - [ Offline](/forum/user/33787-sison2466) Less More - Posts: 146 - Thank you received: 2 - - 11 years 10 months ago [\#185583](#185583) by [sison2466](/forum/user/33787-sison2466 "View sison2466's Profile") Replied by *[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")* on topic *[Shipping not calculating correctly](/forum/28-shipping-methods/873038-shipping-not-calculating-correctly?start=40#185583 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome Using the USPS plug in. I allows me to choose the shipping, but the cost of shipping is different than what actually gets charged at checkout. Any ideas?")* Sorry if this is a repeat. I did not see this response until after I posted my last comment (#185472). Just want to make sure you saw that I had two issues I cannot seem to resolve. Thanks, Marco Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODczMDM4LXNoaXBwaW5nLW5vdC1jYWxjdWxhdGluZy1jb3JyZWN0bHk/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 10 months ago [\#185580](#185580) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping not calculating correctly](/forum/28-shipping-methods/873038-shipping-not-calculating-correctly?start=40#185580 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome Using the USPS plug in. I allows me to choose the shipping, but the cost of shipping is different than what actually gets charged at checkout. Any ideas?")* Hello, Regarding your first issue, we already fixed it, so can you download the last Hikashop version through our website, install it and test it again ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODczMDM4LXNoaXBwaW5nLW5vdC1jYWxjdWxhdGluZy1jb3JyZWN0bHk/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")** - [![sison2466's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33787-sison2466 "View sison2466's Profile") Topic Author - [ Offline](/forum/user/33787-sison2466) Less More - Posts: 146 - Thank you received: 2 - - 11 years 10 months ago [\#185673](#185673) by [sison2466](/forum/user/33787-sison2466 "View sison2466's Profile") Replied by *[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")* on topic *[Shipping not calculating correctly](/forum/28-shipping-methods/873038-shipping-not-calculating-correctly?start=40#185673 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome Using the USPS plug in. I allows me to choose the shipping, but the cost of shipping is different than what actually gets charged at checkout. Any ideas?")* I have the latest stable version of HikaShop Starter: 2.3.5 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODczMDM4LXNoaXBwaW5nLW5vdC1jYWxjdWxhdGluZy1jb3JyZWN0bHk/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 10 months ago [\#185707](#185707) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping not calculating correctly](/forum/28-shipping-methods/873038-shipping-not-calculating-correctly?start=40#185707 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome Using the USPS plug in. I allows me to choose the shipping, but the cost of shipping is different than what actually gets charged at checkout. Any ideas?")* Yes but we recently fixed that issue on the last 2.3.5 package, so your should download it trough our website and install it again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODczMDM4LXNoaXBwaW5nLW5vdC1jYWxjdWxhdGluZy1jb3JyZWN0bHk/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")** - [![sison2466's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33787-sison2466 "View sison2466's Profile") Topic Author - [ Offline](/forum/user/33787-sison2466) Less More - Posts: 146 - Thank you received: 2 - - 11 years 10 months ago [\#185790](#185790) by [sison2466](/forum/user/33787-sison2466 "View sison2466's Profile") Replied by *[sison2466](/forum/user/33787-sison2466 "View sison2466's Profile")* on topic *[Shipping not calculating correctly](/forum/28-shipping-methods/873038-shipping-not-calculating-correctly?start=40#185790 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome Using the USPS plug in. I allows me to choose the shipping, but the cost of shipping is different than what actually gets charged at checkout. Any ideas?")* Did that last night and did it again today. Still same issue. Blank screen. [ www.intelligenthustler.com/TEST\_SERVER/T...s/product/updatecart](http://www.intelligenthustler.com/TEST_SERVER/TEST_iheartsin/accessories/product/updatecart) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODczMDM4LXNoaXBwaW5nLW5vdC1jYWxjdWxhdGluZy1jb3JyZWN0bHk/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 10 months ago - 11 years 10 months ago [\#185838](#185838) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping not calculating correctly](/forum/28-shipping-methods/873038-shipping-not-calculating-correctly?start=40#185838 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.1 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome Using the USPS plug in. I allows me to choose the shipping, but the cost of shipping is different than what actually gets charged at checkout. Any ideas?")* Hello, 1. Updating your Hikashop version fixed your first issue. 2. Also, I tried to test your website files via ftp but the access that you gave me didn't worked, can you give me another ftp access so that I can directly test it and solve your issue ? Thanks. Last edit: 11 years 10 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODczMDM4LXNoaXBwaW5nLW5vdC1jYWxjdWxhdGluZy1jb3JyZWN0bHk/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.113 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)