[Skip to main content](#vessel-content) # You need to correct your API ## - **[hikashop shipping problems](/forum/user/35124-hikashop-shipping-problems "View hikashop shipping problems's Profile")** - [![hikashop shipping problems's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35124-hikashop-shipping-problems "View hikashop shipping problems's Profile") Topic Author - [ Offline](/forum/user/35124-hikashop-shipping-problems) Less More - Posts: 1 - Thank you received: 0 - - 11 years 11 months ago [\#181267](#181267) by [hikashop shipping problems](/forum/user/35124-hikashop-shipping-problems "View hikashop shipping problems's Profile") *[You need to correct your API](/forum/28-shipping-methods/873267-you-need-to-correct-your-api#181267 "-- url of the page with the problem -- : www.kalayaproducts.com.au -- HikaShop version -- : HikaShop Essential 2.3.4, Joomla!™ Shopping Cart Extension -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Error-message(debug-mod must be tuned on) -- : SHIPPING gets the pricing from AUSTRALIA POST incorrectly. Australia Post Shipping. I have made three different weight categories. 0 -.5 kg, .501 - 3 kg, and 3.01 - 5 kg, as per Australia Posts express envelopes. Every product in our shop has a weight allocated to it in kg. Hikashop will not display the correct selection for the weight. With 4.5kg of items ordered Hikashop is offering the shipping price on the 2nd category (.501 - 3 kg), when it should be offering the 3rd weight category of over 3 kg. after DAYS of trying to work out what i was doing wrong, it now seems that what is actually wrong is HIKASHOP is asking the Australia Post website for the pricing information on the WRONG category! I can tell this, because by me changing the fixed component of the shipping cost, i can see which of the three Australia Post shipping plugins is being used. Incidentally, even the pricing that is coming back is actually OLD pricing. It changed two months ago. So not only is the wrong shipping costs coming back relating to the weight category WRONG, so is the PRICING for that wrong CATEGORY! for example : AUD13.45 for a MEDIUM (wrong category) envelope when it is actually now Medium satchel $14.80 regards, tony")* was created by *[hikashop shipping problems](/forum/user/35124-hikashop-shipping-problems "View hikashop shipping problems's Profile")* -- url of the page with the problem -- : [ www.kalayaproducts.com.au](http://www.kalayaproducts.com.au) -- HikaShop version -- : HikaShop Essential 2.3.4, Joomla!™ Shopping Cart Extension -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Error-message(debug-mod must be tuned on) -- : SHIPPING gets the pricing from AUSTRALIA POST incorrectly. Australia Post Shipping. I have made three different weight categories. 0 -.5 kg, .501 - 3 kg, and 3.01 - 5 kg, as per Australia Posts express envelopes. Every product in our shop has a weight allocated to it in kg. Hikashop will not display the correct selection for the weight. With 4.5kg of items ordered Hikashop is offering the shipping price on the 2nd category (.501 - 3 kg), when it should be offering the 3rd weight category of over 3 kg. after DAYS of trying to work out what i was doing wrong, it now seems that what is actually wrong is HIKASHOP is asking the Australia Post website for the pricing information on the WRONG category! I can tell this, because by me changing the fixed component of the shipping cost, i can see which of the three Australia Post shipping plugins is being used. Incidentally, even the pricing that is coming back is actually OLD pricing. It changed two months ago. So not only is the wrong shipping costs coming back relating to the weight category WRONG, so is the PRICING for that wrong CATEGORY! for example : AUD13.45 for a MEDIUM (wrong category) envelope when it is actually now Medium satchel $14.80 regards, tony Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODczMjY3LXlvdS1uZWVkLXRvLWNvcnJlY3QteW91ci1hcGk/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 11 months ago [\#181326](#181326) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[You need to correct your API](/forum/28-shipping-methods/873267-you-need-to-correct-your-api#181326 "-- url of the page with the problem -- : www.kalayaproducts.com.au -- HikaShop version -- : HikaShop Essential 2.3.4, Joomla!™ Shopping Cart Extension -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Error-message(debug-mod must be tuned on) -- : SHIPPING gets the pricing from AUSTRALIA POST incorrectly. Australia Post Shipping. I have made three different weight categories. 0 -.5 kg, .501 - 3 kg, and 3.01 - 5 kg, as per Australia Posts express envelopes. Every product in our shop has a weight allocated to it in kg. Hikashop will not display the correct selection for the weight. With 4.5kg of items ordered Hikashop is offering the shipping price on the 2nd category (.501 - 3 kg), when it should be offering the 3rd weight category of over 3 kg. after DAYS of trying to work out what i was doing wrong, it now seems that what is actually wrong is HIKASHOP is asking the Australia Post website for the pricing information on the WRONG category! I can tell this, because by me changing the fixed component of the shipping cost, i can see which of the three Australia Post shipping plugins is being used. Incidentally, even the pricing that is coming back is actually OLD pricing. It changed two months ago. So not only is the wrong shipping costs coming back relating to the weight category WRONG, so is the PRICING for that wrong CATEGORY! for example : AUD13.45 for a MEDIUM (wrong category) envelope when it is actually now Medium satchel $14.80 regards, tony")* Hello Tony, > I have made three different weight categories. 0 -.5 kg, .501 - 3 kg, and 3.01 - 5 kg, as per Australia Posts express envelopes. Every product in our shop has a weight allocated to it in kg. > > Hikashop will not display the correct selection for the weight. With 4.5kg of items ordered Hikashop is offering the shipping price on the 2nd category (.501 - 3 kg), when it should be offering the 3rd weight category of over 3 kg. > > after DAYS of trying to work out what i was doing wrong, it now seems that what is actually wrong is HIKASHOP is asking the Australia Post website for the pricing information on the WRONG category! > > I can tell this, because by me changing the fixed component of the shipping cost, i can see which of the three Australia Post shipping plugins is being used. Thanks for your feedback, I'm actually working on the refactoring of the code of the Hikashop Australia post shipping plugin, the package size/weight limitation wasn't correct. > Incidentally, even the pricing that is coming back is actually OLD pricing. It changed two months ago. > So not only is the wrong shipping costs coming back relating to the weight category WRONG, so is the PRICING for that wrong CATEGORY! Note that if you have more information regarding the "New pricing" system, like a developer documentation, posting it will probably help me ![:)](/media/kunena/emoticons/8.png ":)"). Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODczMjY3LXlvdS1uZWVkLXRvLWNvcnJlY3QteW91ci1hcGk/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.164 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)