[Skip to main content](#vessel-content) # UPS shipping error when checking out ## - **[carson3511](/forum/user/35347-carson3511 "View carson3511's Profile")** - [![carson3511's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35347-carson3511 "View carson3511's Profile") Topic Author - [ Offline](/forum/user/35347-carson3511) Less More - Posts: 3 - Thank you received: 0 - - 11 years 9 months ago [\#185930](#185930) by [carson3511](/forum/user/35347-carson3511 "View carson3511's Profile") *[UPS shipping error when checking out](/forum/28-shipping-methods/874137-ups-shipping-error-when-checking-out#185930 "-- HikaShop version -- : HikaShop Business: 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : All browsers have this issue -- Error-message(debug-mod must be tuned on) -- : Error while sending XML to UPS. Error code: 111210. Message: The requested service is unavailable between the selected locations. As well as this error while debugging for lines 491, 492, and 493 Notice: Trying to get property of non-object in /mnt/data/vhosts/casite-551897.cloudaccess.net/httpdocs/plugins/hikashopshipping/ups/ups.php on line 493 If we add a few items to the cart and then proceed to the cart we get an error While debugging is enabled we can also see another error Notice: Trying to get property of non-object in /httpdocs/plugins/hikashopshipping/ups/ups.php on line 493 We have gone thru the forum extensively, double checked all our settings, as well as the UPS.com account itself. I have tried with and without a zone for the warehouse. I have double checked all addresses both warehouse, user accounts, etc and they are all valid. If you need to access the admin and server just send me a PM and I will get that access for you to fix this issue.")* was created by *[carson3511](/forum/user/35347-carson3511 "View carson3511's Profile")* -- HikaShop version -- : HikaShop Business: 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : All browsers have this issue -- Error-message(debug-mod must be tuned on) -- : Error while sending XML to UPS. Error code: 111210. Message: The requested service is unavailable between the selected locations. As well as this error while debugging for lines 491, 492, and 493 Notice: Trying to get property of non-object in /mnt/data/vhosts/casite-551897.cloudaccess.net/httpdocs/plugins/hikashopshipping/ups/ups.php on line 493 If we add a few items to the cart and then proceed to the cart we get an error > Error while sending XML to UPS. Error code: 111210. Message: The requested service is unavailable between the selected locations. While debugging is enabled we can also see another error Notice: Trying to get property of non-object in /httpdocs/plugins/hikashopshipping/ups/ups.php on line 493 We have gone thru the forum extensively, double checked all our settings, as well as the UPS.com account itself. I have tried with and without a zone for the warehouse. I have double checked all addresses both warehouse, user accounts, etc and they are all valid. If you need to access the admin and server just send me a PM and I will get that access for you to fix this issue. - [ ![shippingsettings.png](/forum/attachment/21562) ](/forum/attachment/21562 "...ngsettings.png") [ ](/forum/attachment/21562?download=1 "...ngsettings.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc0MTM3LXVwcy1zaGlwcGluZy1lcnJvci13aGVuLWNoZWNraW5nLW91dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 9 months ago [\#185948](#185948) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[UPS shipping error when checking out](/forum/28-shipping-methods/874137-ups-shipping-error-when-checking-out#185948 "-- HikaShop version -- : HikaShop Business: 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : All browsers have this issue -- Error-message(debug-mod must be tuned on) -- : Error while sending XML to UPS. Error code: 111210. Message: The requested service is unavailable between the selected locations. As well as this error while debugging for lines 491, 492, and 493 Notice: Trying to get property of non-object in /mnt/data/vhosts/casite-551897.cloudaccess.net/httpdocs/plugins/hikashopshipping/ups/ups.php on line 493 If we add a few items to the cart and then proceed to the cart we get an error While debugging is enabled we can also see another error Notice: Trying to get property of non-object in /httpdocs/plugins/hikashopshipping/ups/ups.php on line 493 We have gone thru the forum extensively, double checked all our settings, as well as the UPS.com account itself. I have tried with and without a zone for the warehouse. I have double checked all addresses both warehouse, user accounts, etc and they are all valid. If you need to access the admin and server just send me a PM and I will get that access for you to fix this issue.")* Hi, Yes, please provide a backend access via our contact form with a link to this thread so that we can check further your settings. [ www.hikashop.com/support/contact-us.html](http://www.hikashop.com/support/contact-us.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc0MTM3LXVwcy1zaGlwcGluZy1lcnJvci13aGVuLWNoZWNraW5nLW91dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 9 months ago [\#186017](#186017) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[UPS shipping error when checking out](/forum/28-shipping-methods/874137-ups-shipping-error-when-checking-out#186017 "-- HikaShop version -- : HikaShop Business: 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : All browsers have this issue -- Error-message(debug-mod must be tuned on) -- : Error while sending XML to UPS. Error code: 111210. Message: The requested service is unavailable between the selected locations. As well as this error while debugging for lines 491, 492, and 493 Notice: Trying to get property of non-object in /mnt/data/vhosts/casite-551897.cloudaccess.net/httpdocs/plugins/hikashopshipping/ups/ups.php on line 493 If we add a few items to the cart and then proceed to the cart we get an error While debugging is enabled we can also see another error Notice: Trying to get property of non-object in /httpdocs/plugins/hikashopshipping/ups/ups.php on line 493 We have gone thru the forum extensively, double checked all our settings, as well as the UPS.com account itself. I have tried with and without a zone for the warehouse. I have double checked all addresses both warehouse, user accounts, etc and they are all valid. If you need to access the admin and server just send me a PM and I will get that access for you to fix this issue.")* Hi, Thank you for the access. We were able to identify the issue which came from the error handling system in the UPS shipping plugin. I've added a patch to the UPS plugin which has been included on our end. I also attach the UPS plugin package (for everyone else with the issue until next update of HikaShop) and installed it on your website (where the errors do not happen anymore). *This attachment is hidden for guests. Please log in or register to see it.* The following user(s) said Thank You: [steve30000](/forum/user/35699-steve30000 "View steve30000's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc0MTM3LXVwcy1zaGlwcGluZy1lcnJvci13aGVuLWNoZWNraW5nLW91dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[carson3511](/forum/user/35347-carson3511 "View carson3511's Profile")** - [![carson3511's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35347-carson3511 "View carson3511's Profile") Topic Author - [ Offline](/forum/user/35347-carson3511) Less More - Posts: 3 - Thank you received: 0 - - 11 years 9 months ago [\#186019](#186019) by [carson3511](/forum/user/35347-carson3511 "View carson3511's Profile") Replied by *[carson3511](/forum/user/35347-carson3511 "View carson3511's Profile")* on topic *[UPS shipping error when checking out](/forum/28-shipping-methods/874137-ups-shipping-error-when-checking-out#186019 "-- HikaShop version -- : HikaShop Business: 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : All browsers have this issue -- Error-message(debug-mod must be tuned on) -- : Error while sending XML to UPS. Error code: 111210. Message: The requested service is unavailable between the selected locations. As well as this error while debugging for lines 491, 492, and 493 Notice: Trying to get property of non-object in /mnt/data/vhosts/casite-551897.cloudaccess.net/httpdocs/plugins/hikashopshipping/ups/ups.php on line 493 If we add a few items to the cart and then proceed to the cart we get an error While debugging is enabled we can also see another error Notice: Trying to get property of non-object in /httpdocs/plugins/hikashopshipping/ups/ups.php on line 493 We have gone thru the forum extensively, double checked all our settings, as well as the UPS.com account itself. I have tried with and without a zone for the warehouse. I have double checked all addresses both warehouse, user accounts, etc and they are all valid. If you need to access the admin and server just send me a PM and I will get that access for you to fix this issue.")* Nicolas, Thanks so much for fixing this. I am also an extension dev and I'll make sure I leave a nice review on the JED for you. So far I can honestly say that Hikashop is the best Shopping Cart extension I have ever used. Keep up the good work. One thing I would love to see you add is the ability to sell subscriptions for downloadable products. This is the only reason I could not use Hikashop on my own sites as there are no ways to add time limits for the downloads. RE: 6 month, 12 month, etc. Regards, Mike Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc0MTM3LXVwcy1zaGlwcGluZy1lcnJvci13aGVuLWNoZWNraW5nLW91dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 9 months ago [\#186025](#186025) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[UPS shipping error when checking out](/forum/28-shipping-methods/874137-ups-shipping-error-when-checking-out#186025 "-- HikaShop version -- : HikaShop Business: 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : All browsers have this issue -- Error-message(debug-mod must be tuned on) -- : Error while sending XML to UPS. Error code: 111210. Message: The requested service is unavailable between the selected locations. As well as this error while debugging for lines 491, 492, and 493 Notice: Trying to get property of non-object in /mnt/data/vhosts/casite-551897.cloudaccess.net/httpdocs/plugins/hikashopshipping/ups/ups.php on line 493 If we add a few items to the cart and then proceed to the cart we get an error While debugging is enabled we can also see another error Notice: Trying to get property of non-object in /httpdocs/plugins/hikashopshipping/ups/ups.php on line 493 We have gone thru the forum extensively, double checked all our settings, as well as the UPS.com account itself. I have tried with and without a zone for the warehouse. I have double checked all addresses both warehouse, user accounts, etc and they are all valid. If you need to access the admin and server just send me a PM and I will get that access for you to fix this issue.")* Hi, Thanks ! Regarding selling subscriptions, we have nothing built-in in HikaShop in order to do that. We however have an integration with Akeeba Subscriptions and Emerald has an integration with HikaShop in order to provide that capability to HikaShop: [ www.hikashop.com/support/support/documen...a-subscriptions.html](http://www.hikashop.com/support/support/documentation/109-akeeba-subscriptions.html) [ www.mintjoomla.com/download/joomla-3/ite...action-hikashop.html](http://www.mintjoomla.com/download/joomla-3/item/34-actions/326-action-hikashop.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc0MTM3LXVwcy1zaGlwcGluZy1lcnJvci13aGVuLWNoZWNraW5nLW91dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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