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#   Ship to APO

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11 years 10 months ago [\#186284](#186284) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")  *[Ship to APO](/forum/28-shipping-methods/874193-ship-to-apo#186284 "-- url of the page with the problem -- : www,ariesgamesandminis.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- Browser(s) name and version -- : Google Chrome  All, I just had a customer contact me stating he cannot enter his APO box for the shipping address (it's a U.S. Military shipping address). I tried looking in to the shipping method settings, but I cannot find this option, so some assistance would be appreciated.")* was created by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")*

-- url of the page with the problem -- : www,ariesgamesandminis.com
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6
-- Browser(s) name and version -- : Google Chrome

All, I just had a customer contact me stating he cannot enter his APO box for the shipping address (it's a U.S. Military shipping address). I tried looking in to the shipping method settings, but I cannot find this option, so some assistance would be appreciated.

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11 years 10 months ago [\#186293](#186293) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Ship to APO](/forum/28-shipping-methods/874193-ship-to-apo#186293 "-- url of the page with the problem -- : www,ariesgamesandminis.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- Browser(s) name and version -- : Google Chrome  All, I just had a customer contact me stating he cannot enter his APO box for the shipping address (it's a U.S. Military shipping address). I tried looking in to the shipping method settings, but I cannot find this option, so some assistance would be appreciated.")*

Hello,
Can you give us more information like :
- where does he exactly want it to be added ? his order shipping address maybe ? in that case he will have to use an address custom field via "Hikashop-&gt;Display-&gt;"
- which shipping method does he use ?

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11 years 10 months ago [\#186365](#186365) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")  Replied by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")* on topic *[Ship to APO](/forum/28-shipping-methods/874193-ship-to-apo#186365 "-- url of the page with the problem -- : www,ariesgamesandminis.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- Browser(s) name and version -- : Google Chrome  All, I just had a customer contact me stating he cannot enter his APO box for the shipping address (it's a U.S. Military shipping address). I tried looking in to the shipping method settings, but I cannot find this option, so some assistance would be appreciated.")*

Currently, there is no selection in the U.S. state drop down box for the following...

AA - Armed Forces Americas (Except Canada)
AE - Armed Forces Europe
AP - Armed Forces Pacific

Those need to be added to the state drop down for U.S. customers. Please see the attached image which was taken from the US Postal Service website.

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**Owner** - [ Aries Games &amp; Miniatures](https://www.ariesgamesandminis.com)

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- **[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")**
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11 years 10 months ago [\#186366](#186366) by [lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")  Replied by *[lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile")* on topic *[Ship to APO](/forum/28-shipping-methods/874193-ship-to-apo#186366 "-- url of the page with the problem -- : www,ariesgamesandminis.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- Browser(s) name and version -- : Google Chrome  All, I just had a customer contact me stating he cannot enter his APO box for the shipping address (it's a U.S. Military shipping address). I tried looking in to the shipping method settings, but I cannot find this option, so some assistance would be appreciated.")*

Other than HikaShop adding them e.g. in the next version, you can easily and quickly add them yourself:

In the HikaShop backend, go to System -&gt; Zones.
Click "New" and add/save each of them as type "States".
Open/edit country "United States of America" and add the new 'states' to the "Sub-zones".
Save, and you're done. ![:)](/media/kunena/emoticons/3.png ":)")

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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11 years 10 months ago [\#186389](#186389) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Ship to APO](/forum/28-shipping-methods/874193-ship-to-apo#186389 "-- url of the page with the problem -- : www,ariesgamesandminis.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- Browser(s) name and version -- : Google Chrome  All, I just had a customer contact me stating he cannot enter his APO box for the shipping address (it's a U.S. Military shipping address). I tried looking in to the shipping method settings, but I cannot find this option, so some assistance would be appreciated.")*

Hi,

Yes, we'll add them on our end in next version of HikaShop, but as lousyfool said, you can add them yourself via the menu System&gt;Zones.

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- **[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")**
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11 years 10 months ago [\#186491](#186491) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")  Replied by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")* on topic *[Ship to APO](/forum/28-shipping-methods/874193-ship-to-apo#186491 "-- url of the page with the problem -- : www,ariesgamesandminis.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- Browser(s) name and version -- : Google Chrome  All, I just had a customer contact me stating he cannot enter his APO box for the shipping address (it's a U.S. Military shipping address). I tried looking in to the shipping method settings, but I cannot find this option, so some assistance would be appreciated.")*

Ah ok, thank you both! I will give that a try today sometime

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