[Skip to main content](#vessel-content) # Canada Post Plugin not working ## - **[okynnor](/forum/user/35623-okynnor "View okynnor's Profile")** - [![okynnor's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35623-okynnor "View okynnor's Profile") Topic Author - [ Offline](/forum/user/35623-okynnor) Less More - Posts: 41 - Thank you received: 0 - - 11 years 9 months ago [\#187061](#187061) by [okynnor](/forum/user/35623-okynnor "View okynnor's Profile") *[Canada Post Plugin not working](/forum/28-shipping-methods/874315-canada-post-plugin-not-working#187061 "-- url of the page with the problem -- : www.bityard.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 I'm getting this error code. Logically I think it is looking for the origin address (where the product originates) but I can't seem to find where. We can ship from Canada and USA so we want to use at least 2 minimum shipping methods. For orders orginating form the USA, we want to use USPS and UPS For order originating from Canada, we want to use Canada Post shipping plugin. Thus, we restricted Canada Post plugin to Canada and the other two to USA. So, what does this code mean? Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal.")* was created by *[okynnor](/forum/user/35623-okynnor "View okynnor's Profile")* -- url of the page with the problem -- : [ www.bityard.com](http://www.bityard.com) -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 I'm getting this error code. Logically I think it is looking for the origin address (where the product originates) but I can't seem to find where. We can ship from Canada and USA so we want to use at least 2 minimum shipping methods. For orders orginating form the USA, we want to use USPS and UPS For order originating from Canada, we want to use Canada Post shipping plugin. Thus, we restricted Canada Post plugin to Canada and the other two to USA. So, what does this code mean? Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc0MzE1LWNhbmFkYS1wb3N0LXBsdWdpbi1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 11 years 9 months ago [\#187062](#187062) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Canada Post Plugin not working](/forum/28-shipping-methods/874315-canada-post-plugin-not-working#187062 "-- url of the page with the problem -- : www.bityard.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 I'm getting this error code. Logically I think it is looking for the origin address (where the product originates) but I can't seem to find where. We can ship from Canada and USA so we want to use at least 2 minimum shipping methods. For orders orginating form the USA, we want to use USPS and UPS For order originating from Canada, we want to use Canada Post shipping plugin. Thus, we restricted Canada Post plugin to Canada and the other two to USA. So, what does this code mean? Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal.")* Hi, It said that the "Origin Postal Code is illegal" ; so the post code you specified in the plugin configuration is not correct. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc0MzE1LWNhbmFkYS1wb3N0LXBsdWdpbi1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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