[Skip to main content](#vessel-content) # Cannot choose shipping (radio boxes missing) ## - **[GB11](/forum/user/20674-gb11 "View GB11's Profile")** - [![GB11's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/20674-gb11 "View GB11's Profile") Topic Author - [ Offline](/forum/user/20674-gb11) Less More - Posts: 94 - Thank you received: 0 - - 11 years 8 months ago - 11 years 8 months ago [\#191367](#191367) by [GB11](/forum/user/20674-gb11 "View GB11's Profile") *[Cannot choose shipping (radio boxes missing)](/forum/28-shipping-methods/875103-cannot-choose-shipping-radio-boxes-missing#191367 "-- url of the page with the problem -- : www.ginabsilkworks.co.uk/my-basket/checkout/task-step/step-2 -- HikaShop version -- : 2.3.5 -- Joomla version -- : 2.5.18 Hi, I've installed the business version on my existing shop, and have installed a theme (Joomlashine glass) whiic is supposed to be compatible. The checkout is automatically choosing the shipping method - not allowing the customer to choose. It is however still showing the options, (ie insured) there's just no place to choose. I've not actually changed my shipping methods (working fine before the install) only styles. I suspect that something in my custom css or style is clashing, but I can't find it. Can anyone give me an idea where to look? or what else might be wrong. (it has been a looong day)")* was created by *[GB11](/forum/user/20674-gb11 "View GB11's Profile")* -- url of the page with the problem -- : [ www.ginabsilkworks.co.uk/my-basket/checkout/task-step/step-2](http://www.ginabsilkworks.co.uk/my-basket/checkout/task-step/step-2) -- HikaShop version -- : 2.3.5 -- Joomla version -- : 2.5.18 Hi, I've installed the business version on my existing shop, and have installed a theme (Joomlashine glass) whiic is supposed to be compatible. The checkout is automatically choosing the shipping method - not allowing the customer to choose. It is however still showing the options, (ie insured) there's just no place to choose. I've not actually changed my shipping methods (working fine before the install) only styles. I suspect that something in my custom css or style is clashing, but I can't find it. Can anyone give me an idea where to look? or what else might be wrong. (it has been a looong day) Last edit: 11 years 8 months ago by [GB11](/forum/user/20674-gb11 "View GB11's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1MTAzLWNhbm5vdC1jaG9vc2Utc2hpcHBpbmctcmFkaW8tYm94ZXMtbWlzc2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 11 years 8 months ago [\#191378](#191378) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Cannot choose shipping (radion boxes missing)](/forum/28-shipping-methods/875103-cannot-choose-shipping-radio-boxes-missing#191378 "-- url of the page with the problem -- : www.ginabsilkworks.co.uk/my-basket/checkout/task-step/step-2 -- HikaShop version -- : 2.3.5 -- Joomla version -- : 2.5.18 Hi, I've installed the business version on my existing shop, and have installed a theme (Joomlashine glass) whiic is supposed to be compatible. The checkout is automatically choosing the shipping method - not allowing the customer to choose. It is however still showing the options, (ie insured) there's just no place to choose. I've not actually changed my shipping methods (working fine before the install) only styles. I suspect that something in my custom css or style is clashing, but I can't find it. Can anyone give me an idea where to look? or what else might be wrong. (it has been a looong day)")* Hi, It is a template issue. You have the bootstrap design and at this moment the labels are displayed as some kind of "button". So, yes you can fix the CSS or you can disable the bootstrap design if your template is not right compatible with Bootstrap 2. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [GB11](/forum/user/20674-gb11 "View GB11's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1MTAzLWNhbm5vdC1jaG9vc2Utc2hpcHBpbmctcmFkaW8tYm94ZXMtbWlzc2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[GB11](/forum/user/20674-gb11 "View GB11's Profile")** - [![GB11's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/20674-gb11 "View GB11's Profile") Topic Author - [ Offline](/forum/user/20674-gb11) Less More - Posts: 94 - Thank you received: 0 - - 11 years 8 months ago [\#191439](#191439) by [GB11](/forum/user/20674-gb11 "View GB11's Profile") Replied by *[GB11](/forum/user/20674-gb11 "View GB11's Profile")* on topic *[Cannot choose shipping (radio boxes missing)](/forum/28-shipping-methods/875103-cannot-choose-shipping-radio-boxes-missing#191439 "-- url of the page with the problem -- : www.ginabsilkworks.co.uk/my-basket/checkout/task-step/step-2 -- HikaShop version -- : 2.3.5 -- Joomla version -- : 2.5.18 Hi, I've installed the business version on my existing shop, and have installed a theme (Joomlashine glass) whiic is supposed to be compatible. The checkout is automatically choosing the shipping method - not allowing the customer to choose. It is however still showing the options, (ie insured) there's just no place to choose. I've not actually changed my shipping methods (working fine before the install) only styles. I suspect that something in my custom css or style is clashing, but I can't find it. Can anyone give me an idea where to look? or what else might be wrong. (it has been a looong day)")* Thank you so much! I just could not figure what had changed. ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1MTAzLWNhbm5vdC1jaG9vc2Utc2hpcHBpbmctcmFkaW8tYm94ZXMtbWlzc2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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