[Skip to main content](#vessel-content) # Canada Post Shipping - No Warehouse Error ## - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 2 months ago [\#213203](#213203) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error?start=20#213203 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* Hello ! First, can you show me some screenshots of the way you have configured your Canada Post shipping method ? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1NjM1LWNhbmFkYS1wb3N0LXNoaXBwaW5nLW5vLXdhcmVob3VzZS1lcnJvcj9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Photogirl2000](/forum/user/38624-photogirl2000 "View Photogirl2000's Profile")** - [![Photogirl2000's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38624-photogirl2000 "View Photogirl2000's Profile") - [ Offline](/forum/user/38624-photogirl2000) Less More - Posts: 2 - Thank you received: 0 - - 11 years 2 months ago [\#213270](#213270) by [Photogirl2000](/forum/user/38624-photogirl2000 "View Photogirl2000's Profile") Replied by *[Photogirl2000](/forum/user/38624-photogirl2000 "View Photogirl2000's Profile")* on topic *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error?start=20#213270 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* Hello, Here are the screenshots of the Canada Post setup. - [ ![CanadaPostScreenshot1.jpg](/forum/attachment/26284) ](/forum/attachment/26284 "...creenshot1.jpg") [ ](/forum/attachment/26284?download=1 "...creenshot1.jpg") - [ ![CanadaPostScreenshot2.jpg](/forum/attachment/26285) ](/forum/attachment/26285 "...creenshot2.jpg") [ ](/forum/attachment/26285?download=1 "...creenshot2.jpg") - [ ![CanadaPostScreenshot3.jpg](/forum/attachment/26286) ](/forum/attachment/26286 "...creenshot3.jpg") [ ](/forum/attachment/26286?download=1 "...creenshot3.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1NjM1LWNhbmFkYS1wb3N0LXNoaXBwaW5nLW5vLXdhcmVob3VzZS1lcnJvcj9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 11 years 2 months ago [\#213293](#213293) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error?start=20#213293 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* Hi, The issue is that you configured a warehouse in your products and that you didn't set the "warehouse" setting of the "restrictions" area of your shipping method with that same warehouse. So the system is looking only for shipping methods with the same warehouse as what you set in your products, and since it doesn't find any, you get that error. You probably don't need any warehouse in your products. Remove the warehouse setting in your products, then delete the warehouse you created via the menu System>Warehouses and then it should work better. 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