[Skip to main content](#vessel-content) # Canada Post Shipping - No Warehouse Error ## - **[EMinden](/forum/user/34857-eminden "View EMinden's Profile")** - [![EMinden's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34857.jpg)](/forum/user/34857-eminden "View EMinden's Profile") Topic Author - [ Offline](/forum/user/34857-eminden) Less More - Posts: 12 - Thank you received: 0 - - - - 11 years 7 months ago [\#194431](#194431) by [EMinden](/forum/user/34857-eminden "View EMinden's Profile") *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error#194431 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* was created by *[EMinden](/forum/user/34857-eminden "View EMinden's Profile")* -- url of the page with the problem -- : [ greatnessmagnified.com/store](http://greatnessmagnified.com/store) -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ([ www.hikashop.com/forum/shipping-methods/...-group-packages.html](http://www.hikashop.com/forum/shipping-methods/872996-canada-post-shipping-accuracy-group-packages.html)). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric - [ ![canada-post_settings.jpg](/forum/attachment/23042) ](/forum/attachment/23042 "...t_settings.jpg") [ ](/forum/attachment/23042?download=1 "...t_settings.jpg") - [ ![configuration-product.jpg](/forum/attachment/23043) ](/forum/attachment/23043 "...on-product.jpg") [ ](/forum/attachment/23043?download=1 "...on-product.jpg") - [ ![configuration-taxes.jpg](/forum/attachment/23044) ](/forum/attachment/23044 "...tion-taxes.jpg") [ ](/forum/attachment/23044?download=1 "...tion-taxes.jpg") - [ ![product-settings.jpg](/forum/attachment/23045) ](/forum/attachment/23045 "...t-settings.jpg") [ ](/forum/attachment/23045?download=1 "...t-settings.jpg") - [ ![taxes-settings.jpg](/forum/attachment/23046) ](/forum/attachment/23046 "...s-settings.jpg") [ ](/forum/attachment/23046?download=1 "...s-settings.jpg") - [ ![warehouse-error_frontend.jpg](/forum/attachment/23047) ](/forum/attachment/23047 "...r_frontend.jpg") [ ](/forum/attachment/23047?download=1 "...r_frontend.jpg") - [ ![warehouse-settings.jpg](/forum/attachment/23048) ](/forum/attachment/23048 "...e-settings.jpg") [ ](/forum/attachment/23048?download=1 "...e-settings.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1NjM1LWNhbmFkYS1wb3N0LXNoaXBwaW5nLW5vLXdhcmVob3VzZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 7 months ago - 11 years 7 months ago [\#194453](#194453) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error#194453 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* Hello Eric, Can you test it with that last Canada Post version ? Last edit: 11 years 7 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1NjM1LWNhbmFkYS1wb3N0LXNoaXBwaW5nLW5vLXdhcmVob3VzZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[EMinden](/forum/user/34857-eminden "View EMinden's Profile")** - [![EMinden's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34857.jpg)](/forum/user/34857-eminden "View EMinden's Profile") Topic Author - [ Offline](/forum/user/34857-eminden) Less More - Posts: 12 - Thank you received: 0 - - - - 11 years 7 months ago [\#194834](#194834) by [EMinden](/forum/user/34857-eminden "View EMinden's Profile") Replied by *[EMinden](/forum/user/34857-eminden "View EMinden's Profile")* on topic *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error#194834 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* Installed and no visible change. Thoughts? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1NjM1LWNhbmFkYS1wb3N0LXNoaXBwaW5nLW5vLXdhcmVob3VzZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 7 months ago [\#194937](#194937) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error#194937 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* Can you remove the "Zone" restriction from your warehouse and test it again ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1NjM1LWNhbmFkYS1wb3N0LXNoaXBwaW5nLW5vLXdhcmVob3VzZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[EMinden](/forum/user/34857-eminden "View EMinden's Profile")** - [![EMinden's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34857.jpg)](/forum/user/34857-eminden "View EMinden's Profile") Topic Author - [ Offline](/forum/user/34857-eminden) Less More - Posts: 12 - Thank you received: 0 - - - - 11 years 7 months ago [\#194968](#194968) by [EMinden](/forum/user/34857-eminden "View EMinden's Profile") Replied by *[EMinden](/forum/user/34857-eminden "View EMinden's Profile")* on topic *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error#194968 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* Removed but no change - [ ![canada-post_settings2.jpg](/forum/attachment/23135) ](/forum/attachment/23135 "..._settings2.jpg") [ ](/forum/attachment/23135?download=1 "..._settings2.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1NjM1LWNhbmFkYS1wb3N0LXNoaXBwaW5nLW5vLXdhcmVob3VzZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 7 months ago - 11 years 7 months ago [\#194990](#194990) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error#194990 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* Can you test it with that version, so that we can have more information about the error that you are having ? Thanks. Last edit: 11 years 7 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1NjM1LWNhbmFkYS1wb3N0LXNoaXBwaW5nLW5vLXdhcmVob3VzZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[EMinden](/forum/user/34857-eminden "View EMinden's Profile")** - [![EMinden's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34857.jpg)](/forum/user/34857-eminden "View EMinden's Profile") Topic Author - [ Offline](/forum/user/34857-eminden) Less More - Posts: 12 - Thank you received: 0 - - - - 11 years 7 months ago [\#195051](#195051) by [EMinden](/forum/user/34857-eminden "View EMinden's Profile") Replied by *[EMinden](/forum/user/34857-eminden "View EMinden's Profile")* on topic *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error#195051 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* Updated and tested again with same results. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1NjM1LWNhbmFkYS1wb3N0LXNoaXBwaW5nLW5vLXdhcmVob3VzZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 7 months ago [\#195096](#195096) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error#195096 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* Yes but don't you have any additional information after the "An error occurred. The connection to the Canada Post server could not be established:" Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1NjM1LWNhbmFkYS1wb3N0LXNoaXBwaW5nLW5vLXdhcmVob3VzZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[EMinden](/forum/user/34857-eminden "View EMinden's Profile")** - [![EMinden's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34857.jpg)](/forum/user/34857-eminden "View EMinden's Profile") Topic Author - [ Offline](/forum/user/34857-eminden) Less More - Posts: 12 - Thank you received: 0 - - - - 11 years 7 months ago [\#195250](#195250) by [EMinden](/forum/user/34857-eminden "View EMinden's Profile") Replied by *[EMinden](/forum/user/34857-eminden "View EMinden's Profile")* on topic *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error#195250 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* No unfortunately just the "There is no warehouse usable for that location" message from before Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1NjM1LWNhbmFkYS1wb3N0LXNoaXBwaW5nLW5vLXdhcmVob3VzZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 7 months ago [\#195382](#195382) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error#195382 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* Hello, Ok but are you also having the "An error occurred. The connection to the Canada Post server could not be established..." if yes, can you give me the full message? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1NjM1LWNhbmFkYS1wb3N0LXNoaXBwaW5nLW5vLXdhcmVob3VzZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[EMinden](/forum/user/34857-eminden "View EMinden's Profile")** - [![EMinden's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34857.jpg)](/forum/user/34857-eminden "View EMinden's Profile") Topic Author - [ Offline](/forum/user/34857-eminden) Less More - Posts: 12 - Thank you received: 0 - - - - 11 years 7 months ago [\#195481](#195481) by [EMinden](/forum/user/34857-eminden "View EMinden's Profile") Replied by *[EMinden](/forum/user/34857-eminden "View EMinden's Profile")* on topic *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error#195481 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* Full error message less the quotes.. " Message An error occurred. The connection to the Canada Post server could not be established: couldn't connect to host There is no warehouse usable for that location " - [ ![message-error.jpg](/forum/attachment/23211) ](/forum/attachment/23211 "message-error.jpg") [ ](/forum/attachment/23211?download=1 "message-error.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1NjM1LWNhbmFkYS1wb3N0LXNoaXBwaW5nLW5vLXdhcmVob3VzZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 7 months ago [\#195517](#195517) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error#195517 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* As it's said on the error message, something is currently preventing your shop to access to the Canada Post server, It could some kind of firewall/protection tool, you should check it or directly ask it to your hosting company. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1NjM1LWNhbmFkYS1wb3N0LXNoaXBwaW5nLW5vLXdhcmVob3VzZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[EMinden](/forum/user/34857-eminden "View EMinden's Profile")** - [![EMinden's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34857.jpg)](/forum/user/34857-eminden "View EMinden's Profile") Topic Author - [ Offline](/forum/user/34857-eminden) Less More - Posts: 12 - Thank you received: 0 - - - - 11 years 7 months ago [\#195963](#195963) by [EMinden](/forum/user/34857-eminden "View EMinden's Profile") Replied by *[EMinden](/forum/user/34857-eminden "View EMinden's Profile")* on topic *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error#195963 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* Hi again Mohamed, I've checked with my hosting company and confirmed that port 30,000 is open in both directions for the canadapost url. Anything else I should be asking them about? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1NjM1LWNhbmFkYS1wb3N0LXNoaXBwaW5nLW5vLXdhcmVob3VzZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 7 months ago [\#195975](#195975) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error#195975 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* You should ask them why do you get a "couldn't connect to host" error when you try to do a CURL request through the 30 000 port of the "cybervente.postescanada.ca" URL. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1NjM1LWNhbmFkYS1wb3N0LXNoaXBwaW5nLW5vLXdhcmVob3VzZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[EMinden](/forum/user/34857-eminden "View EMinden's Profile")** - [![EMinden's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34857.jpg)](/forum/user/34857-eminden "View EMinden's Profile") Topic Author - [ Offline](/forum/user/34857-eminden) Less More - Posts: 12 - Thank you received: 0 - - - - 11 years 7 months ago [\#196089](#196089) by [EMinden](/forum/user/34857-eminden "View EMinden's Profile") Replied by *[EMinden](/forum/user/34857-eminden "View EMinden's Profile")* on topic *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error#196089 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* Thanks, I've asked them and they've ensured the following is true: tcp:in:d=30000:s=sellonline.canadapost.ca tcp:out:d=30000:d=sellonline.canadapost.ca tcp:in:d=30000:s=cybervente.postescanada.ca tcp:out:d=30000:d=cybervente.postescanada.ca Any other thoughts? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1NjM1LWNhbmFkYS1wb3N0LXNoaXBwaW5nLW5vLXdhcmVob3VzZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 7 months ago [\#196116](#196116) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error#196116 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* Then if the issue isn't coming from your hosting company, it's probably coming from one of the extensions that you install through your website (firewall/protection tool). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1NjM1LWNhbmFkYS1wb3N0LXNoaXBwaW5nLW5vLXdhcmVob3VzZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile")** - [![MumsHealth's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/21338-mumshealth "View MumsHealth's Profile") - [ Offline](/forum/user/21338-mumshealth) Less More - Posts: 68 - Thank you received: 8 - - 11 years 6 months ago - 11 years 6 months ago [\#199399](#199399) by [MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile") Replied by *[MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile")* on topic *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error#199399 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* I am having the same problem when I try to use canada post with a cart that has both shippable goods and digital goods. This is only a problem with canada post, not manual shipping methods. Last edit: 11 years 6 months ago by [MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1NjM1LWNhbmFkYS1wb3N0LXNoaXBwaW5nLW5vLXdhcmVob3VzZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 6 months ago [\#199426](#199426) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error#199426 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* Hello, Firstly can you download the last Hikashop version through our website, Install it, and test it again ? Thanks. The following user(s) said Thank You: [MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1NjM1LWNhbmFkYS1wb3N0LXNoaXBwaW5nLW5vLXdhcmVob3VzZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile")** - [![MumsHealth's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/21338-mumshealth "View MumsHealth's Profile") - [ Offline](/forum/user/21338-mumshealth) Less More - Posts: 68 - Thank you received: 8 - - 11 years 6 months ago [\#199511](#199511) by [MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile") Replied by *[MumsHealth](/forum/user/21338-mumshealth "View MumsHealth's Profile")* on topic *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error#199511 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* That seems to have fixed it, thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc1NjM1LWNhbmFkYS1wb3N0LXNoaXBwaW5nLW5vLXdhcmVob3VzZS1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Photogirl2000](/forum/user/38624-photogirl2000 "View Photogirl2000's Profile")** - [![Photogirl2000's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38624-photogirl2000 "View Photogirl2000's Profile") - [ Offline](/forum/user/38624-photogirl2000) Less More - Posts: 2 - Thank you received: 0 - - 11 years 1 month ago [\#213186](#213186) by [Photogirl2000](/forum/user/38624-photogirl2000 "View Photogirl2000's Profile") Replied by *[Photogirl2000](/forum/user/38624-photogirl2000 "View Photogirl2000's Profile")* on topic *[Canada Post Shipping - No Warehouse Error](/forum/28-shipping-methods/875635-canada-post-shipping-no-warehouse-error#213186 "-- url of the page with the problem -- : greatnessmagnified.com/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location Hello, I've upgraded to the recent version 2.4, two months as you anticipated from your last post ( www.hikashop.com/forum/shipping-methods/...-group-packages.html ). Thank you for the new release. I'm hoping that my previous issue will be resolved but am now also receiving a new error. I've searched the forums and so far have not found a solution to my problem. Front end checkout, after entering a valid Canadian address (I've tried a couple) I get the following message: "An error occurred. The connection to the Canada Post server could not be established: There is no warehouse usable for that location" I have recently tried adding in sales tax but even with sales tax unpublished in the "taxes" section and switched off in both the Canada Post Shipping configuration and Product configuration I still get this error. I believe I set up the warehouse correctly and didn't have this issue with the previous version. I have tried modifying the warehouse address, adding or eliminating zones, all to no avail. Below I'll add some screenshots and Mohamed I'll send you credentials again through a PM. Thanks, Eric")* Hello, I too am having the following error message: "There is no warehouse usable for that location". That is the only message I receive. I have set up a warehouse and assigned it to the products, but still keep getting this message. I have only installed HikaShop within the last two months and this is the first time I have had a customer try to use it & we keep getting this message. Also all the products have the dimensions in the restrictions category. I have tried different variations of the postal code entry, but that doesn't work. I have no zone restrictions. I am at a loss as to what I could be missing in regards to this. I am also using the Canada Post Plugin. 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