[Skip to main content](#vessel-content) # Plugin Correios does not work ## - **[Nogueira](/forum/user/36812-nogueira "View Nogueira's Profile")** - [![Nogueira's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36812-nogueira "View Nogueira's Profile") Topic Author - [ Offline](/forum/user/36812-nogueira) Less More - Posts: 1 - Thank you received: 0 - - 11 years 6 months ago [\#197470](#197470) by [Nogueira](/forum/user/36812-nogueira "View Nogueira's Profile") *[Plugin Correios does not work](/forum/28-shipping-methods/876194-plugin-correios-does-not-work#197470 "-- url of the page with the problem -- : nogueiradg.com.br/~ccmjandira/index.php/fundo-biblico -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : No error message, just no appear. Hello , I installed the hikashop and the plug-in shipping correios , but does not appear active at check -out. I put enabled on shipping. No error message.")* was created by *[Nogueira](/forum/user/36812-nogueira "View Nogueira's Profile")* -- url of the page with the problem -- : [ nogueiradg.com.br/~ccmjandira/index.php/fundo-biblico](http://nogueiradg.com.br/~ccmjandira/index.php/fundo-biblico) -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : No error message, just no appear. Hello , I installed the hikashop and the plug-in shipping correios , but does not appear active at check -out. I put enabled on shipping. No error message. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2MTk0LXBsdWdpbi1jb3JyZWlvcy1kb2VzLW5vdC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14266 - - 11 years 6 months ago [\#197475](#197475) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Plugin Correios does not work](/forum/28-shipping-methods/876194-plugin-correios-does-not-work#197475 "-- url of the page with the problem -- : nogueiradg.com.br/~ccmjandira/index.php/fundo-biblico -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : No error message, just no appear. Hello , I installed the hikashop and the plug-in shipping correios , but does not appear active at check -out. I put enabled on shipping. No error message.")* Hi, You need to configure the weight and the dimensions of your products when you edit them so that correios can calculate the shipping fees for the products in the cart. The following user(s) said Thank You: [Nogueira](/forum/user/36812-nogueira "View Nogueira's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2MTk0LXBsdWdpbi1jb3JyZWlvcy1kb2VzLW5vdC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[alvesphc](/forum/user/40643-alvesphc "View alvesphc's Profile")** - [![alvesphc's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40643-alvesphc "View alvesphc's Profile") - [ Offline](/forum/user/40643-alvesphc) Less More - Posts: 5 - Thank you received: 0 - - 10 years 8 months ago [\#228575](#228575) by [alvesphc](/forum/user/40643-alvesphc "View alvesphc's Profile") Replied by *[alvesphc](/forum/user/40643-alvesphc "View alvesphc's Profile")* on topic *[Plugin Correios does not work](/forum/28-shipping-methods/876194-plugin-correios-does-not-work#228575 "-- url of the page with the problem -- : nogueiradg.com.br/~ccmjandira/index.php/fundo-biblico -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : No error message, just no appear. Hello , I installed the hikashop and the plug-in shipping correios , but does not appear active at check -out. I put enabled on shipping. No error message.")* Hello Nicolas, I have configured weight and dimensions of my products and still the shipping method Correios will not appear on my checkout page. I have also gone through the FAQ "I don't see any shipping methods during the checkout, what is the problem ?" and can´t find a solution. Anything else I could try? Thank you much in advance. Pedro Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2MTk0LXBsdWdpbi1jb3JyZWlvcy1kb2VzLW5vdC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[acouto](/forum/user/40666-acouto "View acouto's Profile")** - [![acouto's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40666-acouto "View acouto's Profile") - [ Offline](/forum/user/40666-acouto) Less More - Posts: 4 - Thank you received: 0 - - 10 years 8 months ago [\#228634](#228634) by [acouto](/forum/user/40666-acouto "View acouto's Profile") Replied by *[acouto](/forum/user/40666-acouto "View acouto's Profile")* on topic *[Plugin Correios does not work](/forum/28-shipping-methods/876194-plugin-correios-does-not-work#228634 "-- url of the page with the problem -- : nogueiradg.com.br/~ccmjandira/index.php/fundo-biblico -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : No error message, just no appear. Hello , I installed the hikashop and the plug-in shipping correios , but does not appear active at check -out. I put enabled on shipping. No error message.")* Hi, i m with same problem. The product is ok with dimensions, but not show shipping method. What i m doing wrong? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2MTk0LXBsdWdpbi1jb3JyZWlvcy1kb2VzLW5vdC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 8 months ago [\#228690](#228690) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Plugin Correios does not work](/forum/28-shipping-methods/876194-plugin-correios-does-not-work#228690 "-- url of the page with the problem -- : nogueiradg.com.br/~ccmjandira/index.php/fundo-biblico -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : No error message, just no appear. Hello , I installed the hikashop and the plug-in shipping correios , but does not appear active at check -out. I put enabled on shipping. No error message.")* Hello, Can you show me some screenshots of how you configured your Correios shipping method and the dimensions/weight of the product in your cart ? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2MTk0LXBsdWdpbi1jb3JyZWlvcy1kb2VzLW5vdC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[alvesphc](/forum/user/40643-alvesphc "View alvesphc's Profile")** - [![alvesphc's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40643-alvesphc "View alvesphc's Profile") - [ Offline](/forum/user/40643-alvesphc) Less More - Posts: 5 - Thank you received: 0 - - 10 years 8 months ago [\#228900](#228900) by [alvesphc](/forum/user/40643-alvesphc "View alvesphc's Profile") Replied by *[alvesphc](/forum/user/40643-alvesphc "View alvesphc's Profile")* on topic *[Plugin Correios does not work](/forum/28-shipping-methods/876194-plugin-correios-does-not-work#228900 "-- url of the page with the problem -- : nogueiradg.com.br/~ccmjandira/index.php/fundo-biblico -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : No error message, just no appear. Hello , I installed the hikashop and the plug-in shipping correios , but does not appear active at check -out. I put enabled on shipping. No error message.")* Hello, Please find attached the screenshots. [ ![Screenshot1.png](/forum/attachment/29336) ](/forum/attachment/29336 "Screenshot1.png") [ ![Screenshot2.png](/forum/attachment/29337) ](/forum/attachment/29337 "Screenshot2.png") [ ![product_restrictions_and_dimensions.png](/forum/attachment/29338) ](/forum/attachment/29338 "...dimensions.png") Thank you - [ ![Screenshot1.png](/forum/attachment/29336) ](/forum/attachment/29336 "Screenshot1.png") [ ](/forum/attachment/29336?download=1 "Screenshot1.png") - [ ![Screenshot2.png](/forum/attachment/29337) ](/forum/attachment/29337 "Screenshot2.png") [ ](/forum/attachment/29337?download=1 "Screenshot2.png") - [ ![product_restrictions_and_dimensions.png](/forum/attachment/29338) ](/forum/attachment/29338 "...dimensions.png") [ ](/forum/attachment/29338?download=1 "...dimensions.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2MTk0LXBsdWdpbi1jb3JyZWlvcy1kb2VzLW5vdC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 8 months ago [\#228924](#228924) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Plugin Correios does not work](/forum/28-shipping-methods/876194-plugin-correios-does-not-work#228924 "-- url of the page with the problem -- : nogueiradg.com.br/~ccmjandira/index.php/fundo-biblico -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : No error message, just no appear. Hello , I installed the hikashop and the plug-in shipping correios , but does not appear active at check -out. I put enabled on shipping. No error message.")* Hello, Note that it's working fine on my end with your configuration, did you : - Use a Brazilian shipping address - Set some of the "Restriction" options through your shipping method configuration page ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2MTk0LXBsdWdpbi1jb3JyZWlvcy1kb2VzLW5vdC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[alvesphc](/forum/user/40643-alvesphc "View alvesphc's Profile")** - [![alvesphc's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40643-alvesphc "View alvesphc's Profile") - [ Offline](/forum/user/40643-alvesphc) Less More - Posts: 5 - Thank you received: 0 - - 10 years 8 months ago [\#229589](#229589) by [alvesphc](/forum/user/40643-alvesphc "View alvesphc's Profile") Replied by *[alvesphc](/forum/user/40643-alvesphc "View alvesphc's Profile")* on topic *[Plugin Correios does not work](/forum/28-shipping-methods/876194-plugin-correios-does-not-work#229589 "-- url of the page with the problem -- : nogueiradg.com.br/~ccmjandira/index.php/fundo-biblico -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : No error message, just no appear. Hello , I installed the hikashop and the plug-in shipping correios , but does not appear active at check -out. I put enabled on shipping. No error message.")* It´s working now, thank you much. Is there a way to add the correios service logo next to it on my checkout page? Thanks again! Pedro Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2MTk0LXBsdWdpbi1jb3JyZWlvcy1kb2VzLW5vdC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 8 months ago [\#229638](#229638) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Plugin Correios does not work](/forum/28-shipping-methods/876194-plugin-correios-does-not-work#229638 "-- url of the page with the problem -- : nogueiradg.com.br/~ccmjandira/index.php/fundo-biblico -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : No error message, just no appear. Hello , I installed the hikashop and the plug-in shipping correios , but does not appear active at check -out. I put enabled on shipping. No error message.")* Hello Pedro, To do that you'll have to directly use the "image" option of your Correios configuration page. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2MTk0LXBsdWdpbi1jb3JyZWlvcy1kb2VzLW5vdC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[alvesphc](/forum/user/40643-alvesphc "View alvesphc's Profile")** - [![alvesphc's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40643-alvesphc "View alvesphc's Profile") - [ Offline](/forum/user/40643-alvesphc) Less More - Posts: 5 - Thank you received: 0 - - 10 years 8 months ago [\#229860](#229860) by [alvesphc](/forum/user/40643-alvesphc "View alvesphc's Profile") Replied by *[alvesphc](/forum/user/40643-alvesphc "View alvesphc's Profile")* on topic *[Plugin Correios does not work](/forum/28-shipping-methods/876194-plugin-correios-does-not-work#229860 "-- url of the page with the problem -- : nogueiradg.com.br/~ccmjandira/index.php/fundo-biblico -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : No error message, just no appear. Hello , I installed the hikashop and the plug-in shipping correios , but does not appear active at check -out. I put enabled on shipping. No error message.")* Hi, please see screenshot of my check out page. I would like to have the images aligned with PayPal, Bank transfer, credit card... Is it possible? [ ![screenshot.png](/forum/attachment/29512) ](/forum/attachment/29512 "screenshot.png") thanks Pedro - [ ![screenshot.png](/forum/attachment/29512) ](/forum/attachment/29512 "screenshot.png") [ ](/forum/attachment/29512?download=1 "screenshot.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2MTk0LXBsdWdpbi1jb3JyZWlvcy1kb2VzLW5vdC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[alvesphc](/forum/user/40643-alvesphc "View alvesphc's Profile")** - [![alvesphc's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40643-alvesphc "View alvesphc's Profile") - [ Offline](/forum/user/40643-alvesphc) Less More - Posts: 5 - Thank you received: 0 - - 10 years 8 months ago [\#229863](#229863) by [alvesphc](/forum/user/40643-alvesphc "View alvesphc's Profile") Replied by *[alvesphc](/forum/user/40643-alvesphc "View alvesphc's Profile")* on topic *[Plugin Correios does not work](/forum/28-shipping-methods/876194-plugin-correios-does-not-work#229863 "-- url of the page with the problem -- : nogueiradg.com.br/~ccmjandira/index.php/fundo-biblico -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : No error message, just no appear. Hello , I installed the hikashop and the plug-in shipping correios , but does not appear active at check -out. I put enabled on shipping. No error message.")* Hi, I found the answer on how to have the images avaiable on the "Pagseguro payment method documentation". However, (if it is not too much to ask) what would be the step-by-step of "If you want to add additional images, you can upload them via FTP into the folder media/com_hikashop/images/payment/ of your website and you will then be able to select them in that option." Thank you again. ![:)](/media/kunena/emoticons/8.png ":)") Pedro Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2MTk0LXBsdWdpbi1jb3JyZWlvcy1kb2VzLW5vdC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 8 months ago [\#230041](#230041) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Plugin Correios does not work](/forum/28-shipping-methods/876194-plugin-correios-does-not-work#230041 "-- url of the page with the problem -- : nogueiradg.com.br/~ccmjandira/index.php/fundo-biblico -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : No error message, just no appear. Hello , I installed the hikashop and the plug-in shipping correios , but does not appear active at check -out. I put enabled on shipping. No error message.")* Hello Pedro, In your case your should upload it to the folder *media/com\_hikashop/images/shipping* and then you'll be able to select that image through the image option of your shipping method. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2MTk0LXBsdWdpbi1jb3JyZWlvcy1kb2VzLW5vdC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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