[Skip to main content](#vessel-content) # UPS Plugin - No Shipping Method Found ## - **[interactivewest](/forum/user/32561-interactivewest "View interactivewest's Profile")** - [![interactivewest's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32561-interactivewest "View interactivewest's Profile") Topic Author - [ Offline](/forum/user/32561-interactivewest) Less More - Posts: 11 - Thank you received: 0 - - 11 years 5 months ago [\#200885](#200885) by [interactivewest](/forum/user/32561-interactivewest "View interactivewest's Profile") *[UPS Plugin - No Shipping Method Found](/forum/28-shipping-methods/876808-ups-plugin-no-shipping-method-found#200885 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 2.5.11 -- Browser(s) name and version -- : Firefox - Most Recent Version -- Error-message(debug-mod must be tuned on) -- : No shipping method found Testing Purchase in HikaShop using UPS Plugin and receiving this error: No shipping method found Screenshot of UPS Plugin Configuration is attached. Gene Fourney InteractiveWest")* was created by *[interactivewest](/forum/user/32561-interactivewest "View interactivewest's Profile")* -- HikaShop version -- : 2.3.3 -- Joomla version -- : 2.5.11 -- Browser(s) name and version -- : Firefox - Most Recent Version -- Error-message(debug-mod must be tuned on) -- : No shipping method found Testing Purchase in HikaShop using UPS Plugin and receiving this error: No shipping method found Screenshot of UPS Plugin Configuration is attached. Gene Fourney InteractiveWest - [ ![parts-checkout-shippingerror.jpg](/forum/attachment/24262) ](/forum/attachment/24262 "...ppingerror.jpg") [ ](/forum/attachment/24262?download=1 "...ppingerror.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2ODA4LXVwcy1wbHVnaW4tbm8tc2hpcHBpbmctbWV0aG9kLWZvdW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 5 months ago [\#200888](#200888) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[UPS Plugin - No Shipping Method Found](/forum/28-shipping-methods/876808-ups-plugin-no-shipping-method-found#200888 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 2.5.11 -- Browser(s) name and version -- : Firefox - Most Recent Version -- Error-message(debug-mod must be tuned on) -- : No shipping method found Testing Purchase in HikaShop using UPS Plugin and receiving this error: No shipping method found Screenshot of UPS Plugin Configuration is attached. Gene Fourney InteractiveWest")* Hi, Please be sure that you are using the latest HikaShop version. [ www.hikashop.com/support/support/documen...ashop-changelog.html](http://www.hikashop.com/support/support/documentation/56-hikashop-changelog.html) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2ODA4LXVwcy1wbHVnaW4tbm8tc2hpcHBpbmctbWV0aG9kLWZvdW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[interactivewest](/forum/user/32561-interactivewest "View interactivewest's Profile")** - [![interactivewest's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32561-interactivewest "View interactivewest's Profile") Topic Author - [ Offline](/forum/user/32561-interactivewest) Less More - Posts: 11 - Thank you received: 0 - - 11 years 5 months ago [\#200912](#200912) by [interactivewest](/forum/user/32561-interactivewest "View interactivewest's Profile") Replied by *[interactivewest](/forum/user/32561-interactivewest "View interactivewest's Profile")* on topic *[UPS Plugin - No Shipping Method Found](/forum/28-shipping-methods/876808-ups-plugin-no-shipping-method-found#200912 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 2.5.11 -- Browser(s) name and version -- : Firefox - Most Recent Version -- Error-message(debug-mod must be tuned on) -- : No shipping method found Testing Purchase in HikaShop using UPS Plugin and receiving this error: No shipping method found Screenshot of UPS Plugin Configuration is attached. Gene Fourney InteractiveWest")* I don't intend to upgrade HikaShop version at this point. We already installed latest version of HikaShop and made several customizations to it when we began web development project. Joomla Programmer has advised against upgrade and client isn't willing to pay for additional time to upgrade. What our expectations are here (other than to have you say to upgrade HikaShop) is determine if other users have reported a similar issue or if you would know the cause of the error. I also have a call into UPS Support to determine if they are seeing any errors on their end. Thanks, Gene Fourney InteractiveWest Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2ODA4LXVwcy1wbHVnaW4tbm8tc2hpcHBpbmctbWV0aG9kLWZvdW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 5 months ago [\#200933](#200933) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS Plugin - No Shipping Method Found](/forum/28-shipping-methods/876808-ups-plugin-no-shipping-method-found#200933 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 2.5.11 -- Browser(s) name and version -- : Firefox - Most Recent Version -- Error-message(debug-mod must be tuned on) -- : No shipping method found Testing Purchase in HikaShop using UPS Plugin and receiving this error: No shipping method found Screenshot of UPS Plugin Configuration is attached. Gene Fourney InteractiveWest")* Checking each point of the Shipping methods section of the FAQ can be a good thing to do : [ www.hikashop.com/support/faq.html#ship](http://www.hikashop.com/support/faq.html#ship) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2ODA4LXVwcy1wbHVnaW4tbm8tc2hpcHBpbmctbWV0aG9kLWZvdW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[drrakken](/forum/user/36664-drrakken "View drrakken's Profile")** - [![drrakken's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36664-drrakken "View drrakken's Profile") - [ Offline](/forum/user/36664-drrakken) Less More - Posts: 19 - Thank you received: 0 - - 11 years 5 months ago [\#202043](#202043) by [drrakken](/forum/user/36664-drrakken "View drrakken's Profile") Replied by *[drrakken](/forum/user/36664-drrakken "View drrakken's Profile")* on topic *[UPS Plugin - No Shipping Method Found](/forum/28-shipping-methods/876808-ups-plugin-no-shipping-method-found#202043 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 2.5.11 -- Browser(s) name and version -- : Firefox - Most Recent Version -- Error-message(debug-mod must be tuned on) -- : No shipping method found Testing Purchase in HikaShop using UPS Plugin and receiving this error: No shipping method found Screenshot of UPS Plugin Configuration is attached. Gene Fourney InteractiveWest")* Hi I am having the same issue I believe. When I go to my products details page no shipping options are displayed at all. [ ![Route_8_High_Wheeler_Antiques_and_Collectibles___Administration___Products_2015-05-17.png](/forum/attachment/24448) ](/forum/attachment/24448 "...2015-05-17.png") I've already looked at the suggested link above and gone through the steps but nothing seems to be jumping out at me where there may be something miss configured. Any help would be greatly appreciated. Thanks - [ ![Route_8_High_Wheeler_Antiques_and_Collectibles___Administration___Products_2015-05-17.png](/forum/attachment/24448) ](/forum/attachment/24448 "...2015-05-17.png") [ ](/forum/attachment/24448?download=1 "...2015-05-17.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2ODA4LXVwcy1wbHVnaW4tbm8tc2hpcHBpbmctbWV0aG9kLWZvdW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 5 months ago [\#202045](#202045) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[UPS Plugin - No Shipping Method Found](/forum/28-shipping-methods/876808-ups-plugin-no-shipping-method-found#202045 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 2.5.11 -- Browser(s) name and version -- : Firefox - Most Recent Version -- Error-message(debug-mod must be tuned on) -- : No shipping method found Testing Purchase in HikaShop using UPS Plugin and receiving this error: No shipping method found Screenshot of UPS Plugin Configuration is attached. Gene Fourney InteractiveWest")* Hi, The shipping methods are displayed in the HikaShop backend, under "system > shipping methods". You can't manage the shipping in the product edition page ; I think you confuse the "shipping price per product" which is something totally different. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2ODA4LXVwcy1wbHVnaW4tbm8tc2hpcHBpbmctbWV0aG9kLWZvdW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[drrakken](/forum/user/36664-drrakken "View drrakken's Profile")** - [![drrakken's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36664-drrakken "View drrakken's Profile") - [ Offline](/forum/user/36664-drrakken) Less More - Posts: 19 - Thank you received: 0 - - 11 years 5 months ago - 11 years 5 months ago [\#202118](#202118) by [drrakken](/forum/user/36664-drrakken "View drrakken's Profile") Replied by *[drrakken](/forum/user/36664-drrakken "View drrakken's Profile")* on topic *[UPS Plugin - No Shipping Method Found](/forum/28-shipping-methods/876808-ups-plugin-no-shipping-method-found#202118 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 2.5.11 -- Browser(s) name and version -- : Firefox - Most Recent Version -- Error-message(debug-mod must be tuned on) -- : No shipping method found Testing Purchase in HikaShop using UPS Plugin and receiving this error: No shipping method found Screenshot of UPS Plugin Configuration is attached. Gene Fourney InteractiveWest")* My UPS shipping plugin is published as shown below [ ![Route_8_High_Wheeler_Antiques_and_Collectibles___Administration___Plugins.png](/forum/attachment/24456) ](/forum/attachment/24456 "...___Plugins.png") and configured as follows [ ![Route_8_High_Wheeler_Antiques_and_Collectibles___Administration___Plugin__ups.png](/forum/attachment/24457) ](/forum/attachment/24457 "...lugin__ups.png") and this is the result when I go to checkout page to pay for the item [ ![Checkout.png](/forum/attachment/24455) ](/forum/attachment/24455 "Checkout.png") Where am I going wrong? Thanks - [ ![Checkout.png](/forum/attachment/24455) ](/forum/attachment/24455 "Checkout.png") [ ](/forum/attachment/24455?download=1 "Checkout.png") - [ ![Route_8_High_Wheeler_Antiques_and_Collectibles___Administration___Plugins.png](/forum/attachment/24456) ](/forum/attachment/24456 "...___Plugins.png") [ ](/forum/attachment/24456?download=1 "...___Plugins.png") - [ ![Route_8_High_Wheeler_Antiques_and_Collectibles___Administration___Plugin__ups.png](/forum/attachment/24457) ](/forum/attachment/24457 "...lugin__ups.png") [ ](/forum/attachment/24457?download=1 "...lugin__ups.png") Last edit: 11 years 5 months ago by [drrakken](/forum/user/36664-drrakken "View drrakken's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2ODA4LXVwcy1wbHVnaW4tbm8tc2hpcHBpbmctbWV0aG9kLWZvdW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 5 months ago [\#202155](#202155) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS Plugin - No Shipping Method Found](/forum/28-shipping-methods/876808-ups-plugin-no-shipping-method-found#202155 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 2.5.11 -- Browser(s) name and version -- : Firefox - Most Recent Version -- Error-message(debug-mod must be tuned on) -- : No shipping method found Testing Purchase in HikaShop using UPS Plugin and receiving this error: No shipping method found Screenshot of UPS Plugin Configuration is attached. Gene Fourney InteractiveWest")* Hello, Your issue can be coming from multiple factors, so firstly, you should follow each step of the shipping section of the FAQ : [ www.hikashop.com/support/faq.html#ship](http://www.hikashop.com/support/faq.html#ship) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2ODA4LXVwcy1wbHVnaW4tbm8tc2hpcHBpbmctbWV0aG9kLWZvdW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[drrakken](/forum/user/36664-drrakken "View drrakken's Profile")** - [![drrakken's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36664-drrakken "View drrakken's Profile") - [ Offline](/forum/user/36664-drrakken) Less More - Posts: 19 - Thank you received: 0 - - 11 years 5 months ago [\#202237](#202237) by [drrakken](/forum/user/36664-drrakken "View drrakken's Profile") Replied by *[drrakken](/forum/user/36664-drrakken "View drrakken's Profile")* on topic *[UPS Plugin - No Shipping Method Found](/forum/28-shipping-methods/876808-ups-plugin-no-shipping-method-found#202237 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 2.5.11 -- Browser(s) name and version -- : Firefox - Most Recent Version -- Error-message(debug-mod must be tuned on) -- : No shipping method found Testing Purchase in HikaShop using UPS Plugin and receiving this error: No shipping method found Screenshot of UPS Plugin Configuration is attached. Gene Fourney InteractiveWest")* I already went through all those steps prior to my first post but nothing stood out. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2ODA4LXVwcy1wbHVnaW4tbm8tc2hpcHBpbmctbWV0aG9kLWZvdW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 5 months ago - 11 years 5 months ago [\#202259](#202259) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS Plugin - No Shipping Method Found](/forum/28-shipping-methods/876808-ups-plugin-no-shipping-method-found#202259 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 2.5.11 -- Browser(s) name and version -- : Firefox - Most Recent Version -- Error-message(debug-mod must be tuned on) -- : No shipping method found Testing Purchase in HikaShop using UPS Plugin and receiving this error: No shipping method found Screenshot of UPS Plugin Configuration is attached. Gene Fourney InteractiveWest")* Maybe the "UPS standard" service wasn't available for your order parameters (order weight/size/shipping address/..), can you check each UPS services and test it again ? Also, are you sure that you didn't set any restriction option through the "Restriction" tab ? Last edit: 11 years 5 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2ODA4LXVwcy1wbHVnaW4tbm8tc2hpcHBpbmctbWV0aG9kLWZvdW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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