[Skip to main content](#vessel-content) # Shipping zone restriction for manual shipping ## - **[dda](/forum/user/32554-dda "View dda's Profile")** - [![dda's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32554-dda "View dda's Profile") Topic Author - [ Offline](/forum/user/32554-dda) Less More - Posts: 39 - Thank you received: 0 - - 11 years 6 months ago [\#201523](#201523) by [dda](/forum/user/32554-dda "View dda's Profile") *[Shipping zone restriction for manual shipping](/forum/28-shipping-methods/876918-shipping-zone-restriction-for-manual-shipping#201523 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.2.4 -- PHP version -- : 5.4.32 I am trying to get shipping zone restrictions working with manual shipping method. At user registration i am using the following fields for address info. address_street address_street2 (for Suburb) address_country address_state address_post_code address_city I have setup a country (Australia) zone, with a single state as a state subzone, then subzone of the state set as a shipping zone. If I apply the shipping zone as a restriction to the shipping method the shipping method doesn't appear at checkout even though the user has the shipping zone as part of their address (the problem occurs regardless of which address info field I try to match to the shipping zone. The same problem also occurs if I try to use the country or state zones as the restriction. What am I doing wrong?")* was created by *[dda](/forum/user/32554-dda "View dda's Profile")* -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.2.4 -- PHP version -- : 5.4.32 I am trying to get shipping zone restrictions working with manual shipping method. At user registration i am using the following fields for address info. address_street address_street2 (for Suburb) address_country address_state address_post_code address_city I have setup a country (Australia) zone, with a single state as a state subzone, then subzone of the state set as a shipping zone. If I apply the shipping zone as a restriction to the shipping method the shipping method doesn't appear at checkout even though the user has the shipping zone as part of their address (the problem occurs regardless of which address info field I try to match to the shipping zone. The same problem also occurs if I try to use the country or state zones as the restriction. What am I doing wrong? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2OTE4LXNoaXBwaW5nLXpvbmUtcmVzdHJpY3Rpb24tZm9yLW1hbnVhbC1zaGlwcGluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 6 months ago [\#201537](#201537) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping zone restriction for manual shipping](/forum/28-shipping-methods/876918-shipping-zone-restriction-for-manual-shipping#201537 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.2.4 -- PHP version -- : 5.4.32 I am trying to get shipping zone restrictions working with manual shipping method. At user registration i am using the following fields for address info. address_street address_street2 (for Suburb) address_country address_state address_post_code address_city I have setup a country (Australia) zone, with a single state as a state subzone, then subzone of the state set as a shipping zone. If I apply the shipping zone as a restriction to the shipping method the shipping method doesn't appear at checkout even though the user has the shipping zone as part of their address (the problem occurs regardless of which address info field I try to match to the shipping zone. The same problem also occurs if I try to use the country or state zones as the restriction. What am I doing wrong?")* Hello, Are you sure that the shipping address that you have set through your checkout workflow is included on the zone that you have added through the "Zone" option of your shipping method configuration page ? Can you please check it and show me some screenshots of how you configured your shipping method and your checkout workflow shipping address ? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2OTE4LXNoaXBwaW5nLXpvbmUtcmVzdHJpY3Rpb24tZm9yLW1hbnVhbC1zaGlwcGluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dda](/forum/user/32554-dda "View dda's Profile")** - [![dda's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32554-dda "View dda's Profile") Topic Author - [ Offline](/forum/user/32554-dda) Less More - Posts: 39 - Thank you received: 0 - - 11 years 6 months ago [\#201598](#201598) by [dda](/forum/user/32554-dda "View dda's Profile") Replied by *[dda](/forum/user/32554-dda "View dda's Profile")* on topic *[Shipping zone restriction for manual shipping](/forum/28-shipping-methods/876918-shipping-zone-restriction-for-manual-shipping#201598 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.2.4 -- PHP version -- : 5.4.32 I am trying to get shipping zone restrictions working with manual shipping method. At user registration i am using the following fields for address info. address_street address_street2 (for Suburb) address_country address_state address_post_code address_city I have setup a country (Australia) zone, with a single state as a state subzone, then subzone of the state set as a shipping zone. If I apply the shipping zone as a restriction to the shipping method the shipping method doesn't appear at checkout even though the user has the shipping zone as part of their address (the problem occurs regardless of which address info field I try to match to the shipping zone. The same problem also occurs if I try to use the country or state zones as the restriction. What am I doing wrong?")* Hi Screenshots of my checkout workflow and shipping method restrictions config are attached. In the shipping method config, the Gold Coast zone is a shipping sub-zone of a state zone which is then a sub-zone of a country zone. - [ ![checkout_workflow.jpg](/forum/attachment/24349) ](/forum/attachment/24349 "...t_workflow.jpg") [ ](/forum/attachment/24349?download=1 "...t_workflow.jpg") - [ ![shipping_method.jpg](/forum/attachment/24350) ](/forum/attachment/24350 "...ing_method.jpg") [ ](/forum/attachment/24350?download=1 "...ing_method.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2OTE4LXNoaXBwaW5nLXpvbmUtcmVzdHJpY3Rpb24tZm9yLW1hbnVhbC1zaGlwcGluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 6 months ago [\#201616](#201616) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping zone restriction for manual shipping](/forum/28-shipping-methods/876918-shipping-zone-restriction-for-manual-shipping#201616 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.2.4 -- PHP version -- : 5.4.32 I am trying to get shipping zone restrictions working with manual shipping method. At user registration i am using the following fields for address info. address_street address_street2 (for Suburb) address_country address_state address_post_code address_city I have setup a country (Australia) zone, with a single state as a state subzone, then subzone of the state set as a shipping zone. If I apply the shipping zone as a restriction to the shipping method the shipping method doesn't appear at checkout even though the user has the shipping zone as part of their address (the problem occurs regardless of which address info field I try to match to the shipping zone. The same problem also occurs if I try to use the country or state zones as the restriction. What am I doing wrong?")* Hello, Can you show me how did you configured through some screenshots : - Your "Gold Coast" shipping zone via "Hikashop->System->Zones->'YourZone'" - The shipping address that you are using through your checkout workflow. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc2OTE4LXNoaXBwaW5nLXpvbmUtcmVzdHJpY3Rpb24tZm9yLW1hbnVhbC1zaGlwcGluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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