[Skip to main content](#vessel-content) # FedEx shipping not working ## - **[jasonhoblin](/forum/user/163-jasonhoblin "View jasonhoblin's Profile")** - [![jasonhoblin's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar163.jpg)](/forum/user/163-jasonhoblin "View jasonhoblin's Profile") Topic Author - [ Offline](/forum/user/163-jasonhoblin) Less More - Posts: 31 - Thank you received: 0 - - - - 11 years 2 months ago - 11 years 2 months ago [\#212181](#212181) by [jasonhoblin](/forum/user/163-jasonhoblin "View jasonhoblin's Profile") *[FedEx shipping not working](/forum/28-shipping-methods/878881-fedex-shipping-not-working#212181 "-- url of the page with the problem -- : www.airstartersplus.com/shop/shop-by-type/checkout.html -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : The FedEx module is not working. All of the settings are entered. Please advise.")* was created by *[jasonhoblin](/forum/user/163-jasonhoblin "View jasonhoblin's Profile")* -- url of the page with the problem -- : [ www.airstartersplus.com/shop/shop-by-type/checkout.html](https://www.airstartersplus.com/shop/shop-by-type/checkout.html) -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Code: array ( 'WebAuthenticationDetail' => array ( 'UserCredential' => array ( 'Key' => 'xxxxxxx', 'Password' => 'xxxxxx', ), ), 'ClientDetail' => array ( 'AccountNumber' => '000000000', 'MeterNumber' => '000000000', ), 'TransactionDetail' => array ( 'CustomerTransactionId' => ' *** Rate Request v10 using PHP ***', ), 'Version' => array ( 'ServiceId' => 'crs', 'Major' => '10', 'Intermediate' => '0', 'Minor' => '0', ), 'ReturnTransitAndCommit' => true, 'RequestedShipment' => array ( 'DropoffType' => 'REGULAR_PICKUP', 'ShipTimestamp' => '2015-08-21T10:18:00-07:00', 'ServiceType' => 'FEDEX_GROUND', 'PackagingType' => 'YOUR_PACKAGING', 'TotalInsuredValue' => array ( 'Ammount' => 5671.29999999999927240423858165740966796875, 'Currency' => 'USD', ), 'Shipper' => array ( 'Contact' => array ( 'PersonName' => 'Air Starters Plus', 'CompanyName' => 'Air Starters Plus', 'PhoneNumber' => '661-878-6320', ), 'Address' => array ( 'StreetLines' => array ( 0 => '3101 Dolomite Ave.', ), 'City' => 'Palmdale', 'StateOrProvinceCode' => 'CA', 'PostalCode' => '93550', 'CountryCode' => 'US', ), ), 'Recipient' => array ( 'Contact' => array ( 'PersonName' => 'Mr Jason jasonhoblin', 'CompanyName' => NULL, 'PhoneNumber' => '7147134041', ), 'Address' => array ( 'StreetLines' => array ( 0 => '18543 Yorba Linda Blvd #178', ), 'City' => 'Yorba Linda', 'StateOrProvinceCode' => 'CA', 'PostalCode' => '92886', 'CountryCode' => 'US', 'Residential' => false, ), ), 'ShippingChargesPayment' => array ( 'PaymentType' => 'SENDER', 'Payor' => array ( 'AccountNumber' => '146810241', 'CountryCode' => 'US', ), ), 'RateRequestTypes' => 'ACCOUNT', 'PackageCount' => 1, 'RequestedPackageLineItems' => array ( 'SequenceNumber' => 1, 'GroupPackageCount' => 1, 'Weight' => array ( 'Value' => '15.88', 'Units' => 'KG', ), 0 => array ( 'Dimensions' => array ( 'Length' => '68.25', 'Width' => '12.7', 'Height' => '29.6', 'Units' => 'CM', ), ), ), ), 'RequestedPackageDetailType' => 'PACKAGE_SUMMARY', ) Response FEDEX_GROUND : stdClass::__set_state(array( 'HighestSeverity' => 'ERROR', 'Notifications' => stdClass::__set_state(array( 'Severity' => 'ERROR', 'Source' => 'prof', 'Code' => '1000', 'Message' => 'Authentication Failed', )), 'TransactionDetail' => stdClass::__set_state(array( 'CustomerTransactionId' => ' *** Rate Request v10 using PHP ***', )), 'Version' => stdClass::__set_state(array( 'ServiceId' => 'crs', 'Major' => 10, 'Intermediate' => 0, 'Minor' => 0, )), )) Request FEDEX_2_DAY : array ( 'WebAuthenticationDetail' => array ( 'UserCredential' => array ( 'Key' => '6V9cljcldZ1mHtJL', 'Password' => 'kZvjBobFBmMnYlyhrqyyL7MxH', ), ), 'ClientDetail' => array ( 'AccountNumber' => '146810241', 'MeterNumber' => '108142970', ), 'TransactionDetail' => array ( 'CustomerTransactionId' => ' *** Rate Request v10 using PHP ***', ), 'Version' => array ( 'ServiceId' => 'crs', 'Major' => '10', 'Intermediate' => '0', 'Minor' => '0', ), 'ReturnTransitAndCommit' => true, 'RequestedShipment' => array ( 'DropoffType' => 'REGULAR_PICKUP', 'ShipTimestamp' => '2015-08-21T10:18:00-07:00', 'ServiceType' => 'FEDEX_2_DAY', 'PackagingType' => 'YOUR_PACKAGING', 'TotalInsuredValue' => array ( 'Ammount' => 5671.29999999999927240423858165740966796875, 'Currency' => 'USD', ), 'Shipper' => array ( 'Contact' => array ( 'PersonName' => 'Air Starters Plus', 'CompanyName' => 'Air Starters Plus', 'PhoneNumber' => '661-878-6320', ), 'Address' => array ( 'StreetLines' => array ( 0 => '3101 Dolomite Ave.', ), 'City' => 'Palmdale', 'StateOrProvinceCode' => 'CA', 'PostalCode' => '93550', 'CountryCode' => 'US', ), ), 'Recipient' => array ( 'Contact' => array ( 'PersonName' => 'Mr Jason jasonhoblin', 'CompanyName' => NULL, 'PhoneNumber' => '7147134041', ), 'Address' => array ( 'StreetLines' => array ( 0 => '18543 Yorba Linda Blvd #178', ), 'City' => 'Yorba Linda', 'StateOrProvinceCode' => 'CA', 'PostalCode' => '92886', 'CountryCode' => 'US', 'Residential' => true, ), ), 'ShippingChargesPayment' => array ( 'PaymentType' => 'SENDER', 'Payor' => array ( 'AccountNumber' => '146810241', 'CountryCode' => 'US', ), ), 'RateRequestTypes' => 'ACCOUNT', 'PackageCount' => 1, 'RequestedPackageLineItems' => array ( 'SequenceNumber' => 1, 'GroupPackageCount' => 1, 'Weight' => array ( 'Value' => '15.88', 'Units' => 'KG', ), 0 => array ( 'Dimensions' => array ( 'Length' => '68.25', 'Width' => '12.7', 'Height' => '29.6', 'Units' => 'CM', ), ), ), ), 'RequestedPackageDetailType' => 'PACKAGE_SUMMARY', ) Response FEDEX_2_DAY : stdClass::__set_state(array( 'HighestSeverity' => 'ERROR', 'Notifications' => stdClass::__set_state(array( 'Severity' => 'ERROR', 'Source' => 'prof', 'Code' => '1000', 'Message' => 'Authentication Failed', )), 'TransactionDetail' => stdClass::__set_state(array( 'CustomerTransactionId' => ' *** Rate Request v10 using PHP ***', )), 'Version' => stdClass::__set_state(array( 'ServiceId' => 'crs', 'Major' => 10, 'Intermediate' => 0, 'Minor' => 0, )), )) Request FEDEX_EXPRESS_SAVER : array ( 'WebAuthenticationDetail' => array ( 'UserCredential' => array ( 'Key' => '6V9cljcldZ1mHtJL', 'Password' => 'kZvjBobFBmMnYlyhrqyyL7MxH', ), ), 'ClientDetail' => array ( 'AccountNumber' => '146810241', 'MeterNumber' => '108142970', ), 'TransactionDetail' => array ( 'CustomerTransactionId' => ' *** Rate Request v10 using PHP ***', ), 'Version' => array ( 'ServiceId' => 'crs', 'Major' => '10', 'Intermediate' => '0', 'Minor' => '0', ), 'ReturnTransitAndCommit' => true, 'RequestedShipment' => array ( 'DropoffType' => 'REGULAR_PICKUP', 'ShipTimestamp' => '2015-08-21T10:18:01-07:00', 'ServiceType' => 'FEDEX_EXPRESS_SAVER', 'PackagingType' => 'YOUR_PACKAGING', 'TotalInsuredValue' => array ( 'Ammount' => 5671.29999999999927240423858165740966796875, 'Currency' => 'USD', ), 'Shipper' => array ( 'Contact' => array ( 'PersonName' => 'Air Starters Plus', 'CompanyName' => 'Air Starters Plus', 'PhoneNumber' => '661-878-6320', ), 'Address' => array ( 'StreetLines' => array ( 0 => '3101 Dolomite Ave.', ), 'City' => 'Palmdale', 'StateOrProvinceCode' => 'CA', 'PostalCode' => '93550', 'CountryCode' => 'US', ), ), 'Recipient' => array ( 'Contact' => array ( 'PersonName' => 'Mr Jason jasonhoblin', 'CompanyName' => NULL, 'PhoneNumber' => '7147134041', ), 'Address' => array ( 'StreetLines' => array ( 0 => '18543 Yorba Linda Blvd #178', ), 'City' => 'Yorba Linda', 'StateOrProvinceCode' => 'CA', 'PostalCode' => '92886', 'CountryCode' => 'US', 'Residential' => true, ), ), 'ShippingChargesPayment' => array ( 'PaymentType' => 'SENDER', 'Payor' => array ( 'AccountNumber' => '146810241', 'CountryCode' => 'US', ), ), 'RateRequestTypes' => 'ACCOUNT', 'PackageCount' => 1, 'RequestedPackageLineItems' => array ( 'SequenceNumber' => 1, 'GroupPackageCount' => 1, 'Weight' => array ( 'Value' => '15.88', 'Units' => 'KG', ), 0 => array ( 'Dimensions' => array ( 'Length' => '68.25', 'Width' => '12.7', 'Height' => '29.6', 'Units' => 'CM', ), ), ), ), 'RequestedPackageDetailType' => 'PACKAGE_SUMMARY', ) Response FEDEX_EXPRESS_SAVER : stdClass::__set_state(array( 'HighestSeverity' => 'ERROR', 'Notifications' => stdClass::__set_state(array( 'Severity' => 'ERROR', 'Source' => 'prof', 'Code' => '1000', 'Message' => 'Authentication Failed', )), 'TransactionDetail' => stdClass::__set_state(array( 'CustomerTransactionId' => ' *** Rate Request v10 using PHP ***', )), 'Version' => stdClass::__set_state(array( 'ServiceId' => 'crs', 'Major' => 10, 'Intermediate' => 0, 'Minor' => 0, )), )) Request FIRST_OVERNIGHT : array ( 'WebAuthenticationDetail' => array ( 'UserCredential' => array ( 'Key' => '6V9cljcldZ1mHtJL', 'Password' => 'kZvjBobFBmMnYlyhrqyyL7MxH', ), ), 'ClientDetail' => array ( 'AccountNumber' => '146810241', 'MeterNumber' => '108142970', ), 'TransactionDetail' => array ( 'CustomerTransactionId' => ' *** Rate Request v10 using PHP ***', ), 'Version' => array ( 'ServiceId' => 'crs', 'Major' => '10', 'Intermediate' => '0', 'Minor' => '0', ), 'ReturnTransitAndCommit' => true, 'RequestedShipment' => array ( 'DropoffType' => 'REGULAR_PICKUP', 'ShipTimestamp' => '2015-08-21T10:18:01-07:00', 'ServiceType' => 'FIRST_OVERNIGHT', 'PackagingType' => 'YOUR_PACKAGING', 'TotalInsuredValue' => array ( 'Ammount' => 5671.29999999999927240423858165740966796875, 'Currency' => 'USD', ), 'Shipper' => array ( 'Contact' => array ( 'PersonName' => 'Air Starters Plus', 'CompanyName' => 'Air Starters Plus', 'PhoneNumber' => '661-878-6320', ), 'Address' => array ( 'StreetLines' => array ( 0 => '3101 Dolomite Ave.', ), 'City' => 'Palmdale', 'StateOrProvinceCode' => 'CA', 'PostalCode' => '93550', 'CountryCode' => 'US', ), ), 'Recipient' => array ( 'Contact' => array ( 'PersonName' => 'Mr Jason jasonhoblin', 'CompanyName' => NULL, 'PhoneNumber' => '7147134041', ), 'Address' => array ( 'StreetLines' => array ( 0 => '18543 Yorba Linda Blvd #178', ), 'City' => 'Yorba Linda', 'StateOrProvinceCode' => 'CA', 'PostalCode' => '92886', 'CountryCode' => 'US', 'Residential' => true, ), ), 'ShippingChargesPayment' => array ( 'PaymentType' => 'SENDER', 'Payor' => array ( 'AccountNumber' => '146810241', 'CountryCode' => 'US', ), ), 'RateRequestTypes' => 'ACCOUNT', 'PackageCount' => 1, 'RequestedPackageLineItems' => array ( 'SequenceNumber' => 1, 'GroupPackageCount' => 1, 'Weight' => array ( 'Value' => '15.88', 'Units' => 'KG', ), 0 => array ( 'Dimensions' => array ( 'Length' => '68.25', 'Width' => '12.7', 'Height' => '29.6', 'Units' => 'CM', ), ), ), ), 'RequestedPackageDetailType' => 'PACKAGE_SUMMARY', ) Response FIRST_OVERNIGHT : stdClass::__set_state(array( 'HighestSeverity' => 'ERROR', 'Notifications' => stdClass::__set_state(array( 'Severity' => 'ERROR', 'Source' => 'prof', 'Code' => '1000', 'Message' => 'Authentication Failed', )), 'TransactionDetail' => stdClass::__set_state(array( 'CustomerTransactionId' => ' *** Rate Request v10 using PHP ***', )), 'Version' => stdClass::__set_state(array( 'ServiceId' => 'crs', 'Major' => 10, 'Intermediate' => 0, 'Minor' => 0, )), )) Request STANDARD_OVERNIGHT : array ( 'WebAuthenticationDetail' => array ( 'UserCredential' => array ( 'Key' => '6V9cljcldZ1mHtJL', 'Password' => 'kZvjBobFBmMnYlyhrqyyL7MxH', ), ), 'ClientDetail' => array ( 'AccountNumber' => '146810241', 'MeterNumber' => '108142970', ), 'TransactionDetail' => array ( 'CustomerTransactionId' => ' *** Rate Request v10 using PHP ***', ), 'Version' => array ( 'ServiceId' => 'crs', 'Major' => '10', 'Intermediate' => '0', 'Minor' => '0', ), 'ReturnTransitAndCommit' => true, 'RequestedShipment' => array ( 'DropoffType' => 'REGULAR_PICKUP', 'ShipTimestamp' => '2015-08-21T10:18:01-07:00', 'ServiceType' => 'STANDARD_OVERNIGHT', 'PackagingType' => 'YOUR_PACKAGING', 'TotalInsuredValue' => array ( 'Ammount' => 5671.29999999999927240423858165740966796875, 'Currency' => 'USD', ), 'Shipper' => array ( 'Contact' => array ( 'PersonName' => 'Air Starters Plus', 'CompanyName' => 'Air Starters Plus', 'PhoneNumber' => '661-878-6320', ), 'Address' => array ( 'StreetLines' => array ( 0 => '3101 Dolomite Ave.', ), 'City' => 'Palmdale', 'StateOrProvinceCode' => 'CA', 'PostalCode' => '93550', 'CountryCode' => 'US', ), ), 'Recipient' => array ( 'Contact' => array ( 'PersonName' => 'Mr Jason jasonhoblin', 'CompanyName' => NULL, 'PhoneNumber' => '7147134041', ), 'Address' => array ( 'StreetLines' => array ( 0 => '18543 Yorba Linda Blvd #178', ), 'City' => 'Yorba Linda', 'StateOrProvinceCode' => 'CA', 'PostalCode' => '92886', 'CountryCode' => 'US', 'Residential' => true, ), ), 'ShippingChargesPayment' => array ( 'PaymentType' => 'SENDER', 'Payor' => array ( 'AccountNumber' => '146810241', 'CountryCode' => 'US', ), ), 'RateRequestTypes' => 'ACCOUNT', 'PackageCount' => 1, 'RequestedPackageLineItems' => array ( 'SequenceNumber' => 1, 'GroupPackageCount' => 1, 'Weight' => array ( 'Value' => '15.88', 'Units' => 'KG', ), 0 => array ( 'Dimensions' => array ( 'Length' => '68.25', 'Width' => '12.7', 'Height' => '29.6', 'Units' => 'CM', ), ), ), ), 'RequestedPackageDetailType' => 'PACKAGE_SUMMARY', ) Response STANDARD_OVERNIGHT : stdClass::__set_state(array( 'HighestSeverity' => 'ERROR', 'Notifications' => stdClass::__set_state(array( 'Severity' => 'ERROR', 'Source' => 'prof', 'Code' => '1000', 'Message' => 'Authentication Failed', )), 'TransactionDetail' => stdClass::__set_state(array( 'CustomerTransactionId' => ' *** Rate Request v10 using PHP ***', )), 'Version' => stdClass::__set_state(array( 'ServiceId' => 'crs', 'Major' => 10, 'Intermediate' => 0, 'Minor' => 0, )), )) Request FEDEX_GROUND : array ( 'WebAuthenticationDetail' => array ( 'UserCredential' => array ( 'Key' => '6V9cljcldZ1mHtJL', 'Password' => 'kZvjBobFBmMnYlyhrqyyL7MxH', ), ), 'ClientDetail' => array ( 'AccountNumber' => '146810241', 'MeterNumber' => '108142970', ), 'TransactionDetail' => array ( 'CustomerTransactionId' => ' *** Rate Request v10 using PHP ***', ), 'Version' => array ( 'ServiceId' => 'crs', 'Major' => '10', 'Intermediate' => '0', 'Minor' => '0', ), 'ReturnTransitAndCommit' => true, 'RequestedShipment' => array ( 'DropoffType' => 'REGULAR_PICKUP', 'ShipTimestamp' => '2015-08-21T10:18:01-07:00', 'ServiceType' => 'FEDEX_GROUND', 'PackagingType' => 'YOUR_PACKAGING', 'TotalInsuredValue' => array ( 'Ammount' => 5671.29999999999927240423858165740966796875, 'Currency' => 'USD', ), 'Shipper' => array ( 'Contact' => array ( 'PersonName' => 'Air Starters Plus', 'CompanyName' => 'Air Starters Plus', 'PhoneNumber' => '661-878-6320', ), 'Address' => array ( 'StreetLines' => array ( 0 => '3101 Dolomite Ave.', ), 'City' => 'Palmdale', 'StateOrProvinceCode' => 'CA', 'PostalCode' => '93550', 'CountryCode' => 'US', ), ), 'Recipient' => array ( 'Contact' => array ( 'PersonName' => 'Mr Jason jasonhoblin', 'CompanyName' => NULL, 'PhoneNumber' => '7147134041', ), 'Address' => array ( 'StreetLines' => array ( 0 => '18543 Yorba Linda Blvd #178', ), 'City' => 'Yorba Linda', 'StateOrProvinceCode' => 'CA', 'PostalCode' => '92886', 'CountryCode' => 'US', 'Residential' => false, ), ), 'ShippingChargesPayment' => array ( 'PaymentType' => 'SENDER', 'Payor' => array ( 'AccountNumber' => '146810241', 'CountryCode' => 'US', ), ), 'RateRequestTypes' => 'ACCOUNT', 'PackageCount' => 1, 'RequestedPackageLineItems' => array ( 'SequenceNumber' => 1, 'GroupPackageCount' => 1, 'Weight' => array ( 'Value' => '15.88', 'Units' => 'KG', ), 0 => array ( 'Dimensions' => array ( 'Length' => '68.25', 'Width' => '12.7', 'Height' => '29.6', 'Units' => 'CM', ), ), ), ), 'RequestedPackageDetailType' => 'PACKAGE_SUMMARY', ) Response FEDEX_GROUND : stdClass::__set_state(array( 'HighestSeverity' => 'ERROR', 'Notifications' => stdClass::__set_state(array( 'Severity' => 'ERROR', 'Source' => 'prof', 'Code' => '1000', 'Message' => 'Authentication Failed', )), 'TransactionDetail' => stdClass::__set_state(array( 'CustomerTransactionId' => ' *** Rate Request v10 using PHP ***', )), 'Version' => stdClass::__set_state(array( 'ServiceId' => 'crs', 'Major' => 10, 'Intermediate' => 0, 'Minor' => 0, )), )) Request FEDEX_2_DAY : array ( 'WebAuthenticationDetail' => array ( 'UserCredential' => array ( 'Key' => '6V9cljcldZ1mHtJL', 'Password' => 'kZvjBobFBmMnYlyhrqyyL7MxH', ), ), 'ClientDetail' => array ( 'AccountNumber' => '146810241', 'MeterNumber' => '108142970', ), 'TransactionDetail' => array ( 'CustomerTransactionId' => ' *** Rate Request v10 using PHP ***', ), 'Version' => array ( 'ServiceId' => 'crs', 'Major' => '10', 'Intermediate' => '0', 'Minor' => '0', ), 'ReturnTransitAndCommit' => true, 'RequestedShipment' => array ( 'DropoffType' => 'REGULAR_PICKUP', 'ShipTimestamp' => '2015-08-21T10:18:02-07:00', 'ServiceType' => 'FEDEX_2_DAY', 'PackagingType' => 'YOUR_PACKAGING', 'TotalInsuredValue' => array ( 'Ammount' => 5671.29999999999927240423858165740966796875, 'Currency' => 'USD', ), 'Shipper' => array ( 'Contact' => array ( 'PersonName' => 'Air Starters Plus', 'CompanyName' => 'Air Starters Plus', 'PhoneNumber' => '661-878-6320', ), 'Address' => array ( 'StreetLines' => array ( 0 => '3101 Dolomite Ave.', ), 'City' => 'Palmdale', 'StateOrProvinceCode' => 'CA', 'PostalCode' => '93550', 'CountryCode' => 'US', ), ), 'Recipient' => array ( 'Contact' => array ( 'PersonName' => 'Mr Jason jasonhoblin', 'CompanyName' => NULL, 'PhoneNumber' => '7147134041', ), 'Address' => array ( 'StreetLines' => array ( 0 => '18543 Yorba Linda Blvd #178', ), 'City' => 'Yorba Linda', 'StateOrProvinceCode' => 'CA', 'PostalCode' => '92886', 'CountryCode' => 'US', 'Residential' => true, ), ), 'ShippingChargesPayment' => array ( 'PaymentType' => 'SENDER', 'Payor' => array ( 'AccountNumber' => '146810241', 'CountryCode' => 'US', ), ), 'RateRequestTypes' => 'ACCOUNT', 'PackageCount' => 1, 'RequestedPackageLineItems' => array ( 'SequenceNumber' => 1, 'GroupPackageCount' => 1, 'Weight' => array ( 'Value' => '15.88', 'Units' => 'KG', ), 0 => array ( 'Dimensions' => array ( 'Length' => '68.25', 'Width' => '12.7', 'Height' => '29.6', 'Units' => 'CM', ), ), ), ), 'RequestedPackageDetailType' => 'PACKAGE_SUMMARY', ) Response FEDEX_2_DAY : stdClass::__set_state(array( 'HighestSeverity' => 'ERROR', 'Notifications' => stdClass::__set_state(array( 'Severity' => 'ERROR', 'Source' => 'prof', 'Code' => '1000', 'Message' => 'Authentication Failed', )), 'TransactionDetail' => stdClass::__set_state(array( 'CustomerTransactionId' => ' *** Rate Request v10 using PHP ***', )), 'Version' => stdClass::__set_state(array( 'ServiceId' => 'crs', 'Major' => 10, 'Intermediate' => 0, 'Minor' => 0, )), )) Request FEDEX_EXPRESS_SAVER : array ( 'WebAuthenticationDetail' => array ( 'UserCredential' => array ( 'Key' => '6V9cljcldZ1mHtJL', 'Password' => 'kZvjBobFBmMnYlyhrqyyL7MxH', ), ), 'ClientDetail' => array ( 'AccountNumber' => '146810241', 'MeterNumber' => '108142970', ), 'TransactionDetail' => array ( 'CustomerTransactionId' => ' *** Rate Request v10 using PHP ***', ), 'Version' => array ( 'ServiceId' => 'crs', 'Major' => '10', 'Intermediate' => '0', 'Minor' => '0', ), 'ReturnTransitAndCommit' => true, 'RequestedShipment' => array ( 'DropoffType' => 'REGULAR_PICKUP', 'ShipTimestamp' => '2015-08-21T10:18:02-07:00', 'ServiceType' => 'FEDEX_EXPRESS_SAVER', 'PackagingType' => 'YOUR_PACKAGING', 'TotalInsuredValue' => array ( 'Ammount' => 5671.29999999999927240423858165740966796875, 'Currency' => 'USD', ), 'Shipper' => array ( 'Contact' => array ( 'PersonName' => 'Air Starters Plus', 'CompanyName' => 'Air Starters Plus', 'PhoneNumber' => '661-878-6320', ), 'Address' => array ( 'StreetLines' => array ( 0 => '3101 Dolomite Ave.', ), 'City' => 'Palmdale', 'StateOrProvinceCode' => 'CA', 'PostalCode' => '93550', 'CountryCode' => 'US', ), ), 'Recipient' => array ( 'Contact' => array ( 'PersonName' => 'Mr Jason jasonhoblin', 'CompanyName' => NULL, 'PhoneNumber' => '7147134041', ), 'Address' => array ( 'StreetLines' => array ( 0 => '18543 Yorba Linda Blvd #178', ), 'City' => 'Yorba Linda', 'StateOrProvinceCode' => 'CA', 'PostalCode' => '92886', 'CountryCode' => 'US', 'Residential' => true, ), ), 'ShippingChargesPayment' => array ( 'PaymentType' => 'SENDER', 'Payor' => array ( 'AccountNumber' => '146810241', 'CountryCode' => 'US', ), ), 'RateRequestTypes' => 'ACCOUNT', 'PackageCount' => 1, 'RequestedPackageLineItems' => array ( 'SequenceNumber' => 1, 'GroupPackageCount' => 1, 'Weight' => array ( 'Value' => '15.88', 'Units' => 'KG', ), 0 => array ( 'Dimensions' => array ( 'Length' => '68.25', 'Width' => '12.7', 'Height' => '29.6', 'Units' => 'CM', ), ), ), ), 'RequestedPackageDetailType' => 'PACKAGE_SUMMARY', ) Response FEDEX_EXPRESS_SAVER : stdClass::__set_state(array( 'HighestSeverity' => 'ERROR', 'Notifications' => stdClass::__set_state(array( 'Severity' => 'ERROR', 'Source' => 'prof', 'Code' => '1000', 'Message' => 'Authentication Failed', )), 'TransactionDetail' => stdClass::__set_state(array( 'CustomerTransactionId' => ' *** Rate Request v10 using PHP ***', )), 'Version' => stdClass::__set_state(array( 'ServiceId' => 'crs', 'Major' => 10, 'Intermediate' => 0, 'Minor' => 0, )), )) Request FIRST_OVERNIGHT : array ( 'WebAuthenticationDetail' => array ( 'UserCredential' => array ( 'Key' => '6V9cljcldZ1mHtJL', 'Password' => 'kZvjBobFBmMnYlyhrqyyL7MxH', ), ), 'ClientDetail' => array ( 'AccountNumber' => '146810241', 'MeterNumber' => '108142970', ), 'TransactionDetail' => array ( 'CustomerTransactionId' => ' *** Rate Request v10 using PHP ***', ), 'Version' => array ( 'ServiceId' => 'crs', 'Major' => '10', 'Intermediate' => '0', 'Minor' => '0', ), 'ReturnTransitAndCommit' => true, 'RequestedShipment' => array ( 'DropoffType' => 'REGULAR_PICKUP', 'ShipTimestamp' => '2015-08-21T10:18:02-07:00', 'ServiceType' => 'FIRST_OVERNIGHT', 'PackagingType' => 'YOUR_PACKAGING', 'TotalInsuredValue' => array ( 'Ammount' => 5671.29999999999927240423858165740966796875, 'Currency' => 'USD', ), 'Shipper' => array ( 'Contact' => array ( 'PersonName' => 'Air Starters Plus', 'CompanyName' => 'Air Starters Plus', 'PhoneNumber' => '661-878-6320', ), 'Address' => array ( 'StreetLines' => array ( 0 => '3101 Dolomite Ave.', ), 'City' => 'Palmdale', 'StateOrProvinceCode' => 'CA', 'PostalCode' => '93550', 'CountryCode' => 'US', ), ), 'Recipient' => array ( 'Contact' => array ( 'PersonName' => 'Mr Jason jasonhoblin', 'CompanyName' => NULL, 'PhoneNumber' => '7147134041', ), 'Address' => array ( 'StreetLines' => array ( 0 => '18543 Yorba Linda Blvd #178', ), 'City' => 'Yorba Linda', 'StateOrProvinceCode' => 'CA', 'PostalCode' => '92886', 'CountryCode' => 'US', 'Residential' => true, ), ), 'ShippingChargesPayment' => array ( 'PaymentType' => 'SENDER', 'Payor' => array ( 'AccountNumber' => '146810241', 'CountryCode' => 'US', ), ), 'RateRequestTypes' => 'ACCOUNT', 'PackageCount' => 1, 'RequestedPackageLineItems' => array ( 'SequenceNumber' => 1, 'GroupPackageCount' => 1, 'Weight' => array ( 'Value' => '15.88', 'Units' => 'KG', ), 0 => array ( 'Dimensions' => array ( 'Length' => '68.25', 'Width' => '12.7', 'Height' => '29.6', 'Units' => 'CM', ), ), ), ), 'RequestedPackageDetailType' => 'PACKAGE_SUMMARY', ) Response FIRST_OVERNIGHT : stdClass::__set_state(array( 'HighestSeverity' => 'ERROR', 'Notifications' => stdClass::__set_state(array( 'Severity' => 'ERROR', 'Source' => 'prof', 'Code' => '1000', 'Message' => 'Authentication Failed', )), 'TransactionDetail' => stdClass::__set_state(array( 'CustomerTransactionId' => ' *** Rate Request v10 using PHP ***', )), 'Version' => stdClass::__set_state(array( 'ServiceId' => 'crs', 'Major' => 10, 'Intermediate' => 0, 'Minor' => 0, )), )) Request STANDARD_OVERNIGHT : array ( 'WebAuthenticationDetail' => array ( 'UserCredential' => array ( 'Key' => '6V9cljcldZ1mHtJL', 'Password' => 'kZvjBobFBmMnYlyhrqyyL7MxH', ), ), 'ClientDetail' => array ( 'AccountNumber' => '146810241', 'MeterNumber' => '108142970', ), 'TransactionDetail' => array ( 'CustomerTransactionId' => ' *** Rate Request v10 using PHP ***', ), 'Version' => array ( 'ServiceId' => 'crs', 'Major' => '10', 'Intermediate' => '0', 'Minor' => '0', ), 'ReturnTransitAndCommit' => true, 'RequestedShipment' => array ( 'DropoffType' => 'REGULAR_PICKUP', 'ShipTimestamp' => '2015-08-21T10:18:02-07:00', 'ServiceType' => 'STANDARD_OVERNIGHT', 'PackagingType' => 'YOUR_PACKAGING', 'TotalInsuredValue' => array ( 'Ammount' => 5671.29999999999927240423858165740966796875, 'Currency' => 'USD', ), 'Shipper' => array ( 'Contact' => array ( 'PersonName' => 'Air Starters Plus', 'CompanyName' => 'Air Starters Plus', 'PhoneNumber' => '661-878-6320', ), 'Address' => array ( 'StreetLines' => array ( 0 => '3101 Dolomite Ave.', ), 'City' => 'Palmdale', 'StateOrProvinceCode' => 'CA', 'PostalCode' => '93550', 'CountryCode' => 'US', ), ), 'Recipient' => array ( 'Contact' => array ( 'PersonName' => 'Mr Jason jasonhoblin', 'CompanyName' => NULL, 'PhoneNumber' => '7147134041', ), 'Address' => array ( 'StreetLines' => array ( 0 => '18543 Yorba Linda Blvd #178', ), 'City' => 'Yorba Linda', 'StateOrProvinceCode' => 'CA', 'PostalCode' => '92886', 'CountryCode' => 'US', 'Residential' => true, ), ), 'ShippingChargesPayment' => array ( 'PaymentType' => 'SENDER', 'Payor' => array ( 'AccountNumber' => '146810241', 'CountryCode' => 'US', ), ), 'RateRequestTypes' => 'ACCOUNT', 'PackageCount' => 1, 'RequestedPackageLineItems' => array ( 'SequenceNumber' => 1, 'GroupPackageCount' => 1, 'Weight' => array ( 'Value' => '15.88', 'Units' => 'KG', ), 0 => array ( 'Dimensions' => array ( 'Length' => '68.25', 'Width' => '12.7', 'Height' => '29.6', 'Units' => 'CM', ), ), ), ), 'RequestedPackageDetailType' => 'PACKAGE_SUMMARY', ) Response STANDARD_OVERNIGHT : stdClass::__set_state(array( 'HighestSeverity' => 'ERROR', 'Notifications' => stdClass::__set_state(array( 'Severity' => 'ERROR', 'Source' => 'prof', 'Code' => '1000', 'Message' => 'Authentication Failed', )), 'TransactionDetail' => stdClass::__set_state(array( 'CustomerTransactionId' => ' *** Rate Request v10 using PHP ***', )), 'Version' => stdClass::__set_state(array( 'ServiceId' => 'crs', 'Major' => 10, 'Intermediate' => 0, 'Minor' => 0, )), )) The FedEx module is not working. All of the settings are entered. Please advise. --- ^jasonhoblin Last edit: 11 years 2 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Reason: [code] is nice Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc4ODgxLWZlZGV4LXNoaXBwaW5nLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 11 years 2 months ago [\#212215](#212215) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[FedEx shipping not working](/forum/28-shipping-methods/878881-fedex-shipping-not-working#212215 "-- url of the page with the problem -- : www.airstartersplus.com/shop/shop-by-type/checkout.html -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : The FedEx module is not working. All of the settings are entered. Please advise.")* Hi, The error I see there is "1000 Authentication Failed". So this means that some of the settings you entered are not correct or that your FedEx shipping account is not configured properly. Here are some pages you can find online talking about that problem: [ www.prestashop.com/forums/topic/282977-f...on-failed/?p=1423702](https://www.prestashop.com/forums/topic/282977-fedexcarrier-error-1000-authentication-failed/?p=1423702) [ stackoverflow.com/questions/5795902/acti...authentication-error](http://stackoverflow.com/questions/5795902/active-shipping-fedex-api-authentication-error) [ www.drupal.org/node/962420](https://www.drupal.org/node/962420) The following user(s) said Thank You: [jasonhoblin](/forum/user/163-jasonhoblin "View jasonhoblin's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc4ODgxLWZlZGV4LXNoaXBwaW5nLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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