[Skip to main content](#vessel-content) # No shipping method found ## - **[trogladyte](/forum/user/2197-trogladyte "View trogladyte's Profile")** - [![trogladyte's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2197-trogladyte "View trogladyte's Profile") Topic Author - [ Offline](/forum/user/2197-trogladyte) Less More - Posts: 279 - Thank you received: 1 - - 11 years 2 months ago [\#212464](#212464) by [trogladyte](/forum/user/2197-trogladyte "View trogladyte's Profile") *[No shipping method found](/forum/28-shipping-methods/878938-no-shipping-method-found#212464 "-- url of the page with the problem -- : www.digitalguarddawg.com -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.5 -- Error-message(debug-mod must be tuned on) -- : No shipping method found Because USPS and UPS "lookup" facilities just never seemed to work correctly, I added a manual shipping method (with the manual plugin) to "The rest of the world" being everywhere except USA and Canada. I assigned a min weight of 17oz and a max weight of 200oz. It is published. The shipping options is shown on a particular product weighing 2lbs (28oz). A customer from Australia tried to order it and he got that error, as did I when I used an Australian address. Why? It seems in 2.5.0 that every shipping method is assigned to every product regardless. I guess this saves time in setup, but doesn't seem to make sense when there's a shipping method for max weight 17oz assigned to this product.")* was created by *[trogladyte](/forum/user/2197-trogladyte "View trogladyte's Profile")* -- url of the page with the problem -- : [ www.digitalguarddawg.com](http://www.digitalguarddawg.com) -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.5 -- Error-message(debug-mod must be tuned on) -- : No shipping method found Because USPS and UPS "lookup" facilities just never seemed to work correctly, I added a manual shipping method (with the manual plugin) to "The rest of the world" being everywhere except USA and Canada. I assigned a min weight of 17oz and a max weight of 200oz. It is published. The shipping options is shown on a particular product weighing 2lbs (28oz). A customer from Australia tried to order it and he got that error, as did I when I used an Australian address. Why? It seems in 2.5.0 that every shipping method is assigned to every product regardless. I guess this saves time in setup, but doesn't seem to make sense when there's a shipping method for max weight 17oz assigned to this product. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc4OTM4LW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 2 months ago [\#212474](#212474) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/878938-no-shipping-method-found#212474 "-- url of the page with the problem -- : www.digitalguarddawg.com -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.5 -- Error-message(debug-mod must be tuned on) -- : No shipping method found Because USPS and UPS "lookup" facilities just never seemed to work correctly, I added a manual shipping method (with the manual plugin) to "The rest of the world" being everywhere except USA and Canada. I assigned a min weight of 17oz and a max weight of 200oz. It is published. The shipping options is shown on a particular product weighing 2lbs (28oz). A customer from Australia tried to order it and he got that error, as did I when I used an Australian address. Why? It seems in 2.5.0 that every shipping method is assigned to every product regardless. I guess this saves time in setup, but doesn't seem to make sense when there's a shipping method for max weight 17oz assigned to this product.")* Hello, I'll need more information about your issue, can you show me some screenshots of how you configured your shipping method and products that you had in your cart during the checkout ? Also if you're havung a "No shipping method was found" error message, a good solution can be to follow each point of the "shipping section" of the FAQ : [ www.hikashop.com/support/faq.html#ship](http://www.hikashop.com/support/faq.html#ship) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc4OTM4LW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[trogladyte](/forum/user/2197-trogladyte "View trogladyte's Profile")** - [![trogladyte's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2197-trogladyte "View trogladyte's Profile") Topic Author - [ Offline](/forum/user/2197-trogladyte) Less More - Posts: 279 - Thank you received: 1 - - 11 years 2 months ago [\#212515](#212515) by [trogladyte](/forum/user/2197-trogladyte "View trogladyte's Profile") Replied by *[trogladyte](/forum/user/2197-trogladyte "View trogladyte's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/878938-no-shipping-method-found#212515 "-- url of the page with the problem -- : www.digitalguarddawg.com -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.5 -- Error-message(debug-mod must be tuned on) -- : No shipping method found Because USPS and UPS "lookup" facilities just never seemed to work correctly, I added a manual shipping method (with the manual plugin) to "The rest of the world" being everywhere except USA and Canada. I assigned a min weight of 17oz and a max weight of 200oz. It is published. The shipping options is shown on a particular product weighing 2lbs (28oz). A customer from Australia tried to order it and he got that error, as did I when I used an Australian address. Why? It seems in 2.5.0 that every shipping method is assigned to every product regardless. I guess this saves time in setup, but doesn't seem to make sense when there's a shipping method for max weight 17oz assigned to this product.")* Checked items in FAQ. They're correct. Also, other customers from USA have not had issues, as I did not during testing. - [ ![shipping_methods.jpg](/forum/attachment/26133) ](/forum/attachment/26133 "...ng_methods.jpg") [ ](/forum/attachment/26133?download=1 "...ng_methods.jpg") - [ ![shipping_erro_01.jpg](/forum/attachment/26134) ](/forum/attachment/26134 "...ng_erro_01.jpg") [ ](/forum/attachment/26134?download=1 "...ng_erro_01.jpg") - [ ![shipping_error_02.jpg](/forum/attachment/26135) ](/forum/attachment/26135 "...g_error_02.jpg") [ ](/forum/attachment/26135?download=1 "...g_error_02.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc4OTM4LW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 2 months ago - 11 years 2 months ago [\#212524](#212524) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/878938-no-shipping-method-found#212524 "-- url of the page with the problem -- : www.digitalguarddawg.com -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.5 -- Error-message(debug-mod must be tuned on) -- : No shipping method found Because USPS and UPS "lookup" facilities just never seemed to work correctly, I added a manual shipping method (with the manual plugin) to "The rest of the world" being everywhere except USA and Canada. I assigned a min weight of 17oz and a max weight of 200oz. It is published. The shipping options is shown on a particular product weighing 2lbs (28oz). A customer from Australia tried to order it and he got that error, as did I when I used an Australian address. Why? It seems in 2.5.0 that every shipping method is assigned to every product regardless. I guess this saves time in setup, but doesn't seem to make sense when there's a shipping method for max weight 17oz assigned to this product.")* Hello, > The shipping options is shown on a particular product weighing 2lbs (28oz). A customer from Australia tried to order it and he got that error, as did I when I used an Australian address. > Why? Can you tell me where do you exactly want to ship your products ? Because with your current shipping configuration, you'll only be able to deliver your products to : - USA - Canada - Afghanistan You didn't configured any shipping method by using the "Zone" option to ship your products to Australia. Last edit: 11 years 2 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc4OTM4LW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[trogladyte](/forum/user/2197-trogladyte "View trogladyte's Profile")** - [![trogladyte's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2197-trogladyte "View trogladyte's Profile") Topic Author - [ Offline](/forum/user/2197-trogladyte) Less More - Posts: 279 - Thank you received: 1 - - 11 years 2 months ago [\#212568](#212568) by [trogladyte](/forum/user/2197-trogladyte "View trogladyte's Profile") Replied by *[trogladyte](/forum/user/2197-trogladyte "View trogladyte's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/878938-no-shipping-method-found#212568 "-- url of the page with the problem -- : www.digitalguarddawg.com -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.5 -- Error-message(debug-mod must be tuned on) -- : No shipping method found Because USPS and UPS "lookup" facilities just never seemed to work correctly, I added a manual shipping method (with the manual plugin) to "The rest of the world" being everywhere except USA and Canada. I assigned a min weight of 17oz and a max weight of 200oz. It is published. The shipping options is shown on a particular product weighing 2lbs (28oz). A customer from Australia tried to order it and he got that error, as did I when I used an Australian address. Why? It seems in 2.5.0 that every shipping method is assigned to every product regardless. I guess this saves time in setup, but doesn't seem to make sense when there's a shipping method for max weight 17oz assigned to this product.")* Well then, that's a HS fault. I selected EVERY country then deleted USA and Canada so E dry other country should be selected. Do I have to make a separate shipping entry for each individual country? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc4OTM4LW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 2 months ago [\#212589](#212589) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/878938-no-shipping-method-found#212589 "-- url of the page with the problem -- : www.digitalguarddawg.com -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.5 -- Error-message(debug-mod must be tuned on) -- : No shipping method found Because USPS and UPS "lookup" facilities just never seemed to work correctly, I added a manual shipping method (with the manual plugin) to "The rest of the world" being everywhere except USA and Canada. I assigned a min weight of 17oz and a max weight of 200oz. It is published. The shipping options is shown on a particular product weighing 2lbs (28oz). A customer from Australia tried to order it and he got that error, as did I when I used an Australian address. Why? It seems in 2.5.0 that every shipping method is assigned to every product regardless. I guess this saves time in setup, but doesn't seem to make sense when there's a shipping method for max weight 17oz assigned to this product.")* Hi, > Do I have to make a separate shipping entry for each individual country? No, you'll just have to : - Go to "Hikashop->System->Zones" - Create a custom shipping zone and add in it every countries different that USA and Canada - Create a "The rest of the world" shipping method, and add your custom shipping zone on the "Zone" option. Then you'll have a shipping method for every country including Australia. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc4OTM4LW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[trogladyte](/forum/user/2197-trogladyte "View trogladyte's Profile")** - [![trogladyte's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2197-trogladyte "View trogladyte's Profile") Topic Author - [ Offline](/forum/user/2197-trogladyte) Less More - Posts: 279 - Thank you received: 1 - - 11 years 2 months ago [\#212662](#212662) by [trogladyte](/forum/user/2197-trogladyte "View trogladyte's Profile") Replied by *[trogladyte](/forum/user/2197-trogladyte "View trogladyte's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/878938-no-shipping-method-found#212662 "-- url of the page with the problem -- : www.digitalguarddawg.com -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.5 -- Error-message(debug-mod must be tuned on) -- : No shipping method found Because USPS and UPS "lookup" facilities just never seemed to work correctly, I added a manual shipping method (with the manual plugin) to "The rest of the world" being everywhere except USA and Canada. I assigned a min weight of 17oz and a max weight of 200oz. It is published. The shipping options is shown on a particular product weighing 2lbs (28oz). A customer from Australia tried to order it and he got that error, as did I when I used an Australian address. Why? It seems in 2.5.0 that every shipping method is assigned to every product regardless. I guess this saves time in setup, but doesn't seem to make sense when there's a shipping method for max weight 17oz assigned to this product.")* Thank you Mohamed that worked. Unfortunately, I couldn't find documentation on doing this so I thought that, during the setup of the shipping method, I could select multiple zones in the zone field which, honestly, makes a lot more logical sense to me. I didn't realize that a special zone needed to be created first then THAT zone applied to the shipping. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc4OTM4LW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 2 months ago [\#212696](#212696) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/878938-no-shipping-method-found#212696 "-- url of the page with the problem -- : www.digitalguarddawg.com -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.5 -- Error-message(debug-mod must be tuned on) -- : No shipping method found Because USPS and UPS "lookup" facilities just never seemed to work correctly, I added a manual shipping method (with the manual plugin) to "The rest of the world" being everywhere except USA and Canada. I assigned a min weight of 17oz and a max weight of 200oz. It is published. The shipping options is shown on a particular product weighing 2lbs (28oz). A customer from Australia tried to order it and he got that error, as did I when I used an Australian address. Why? It seems in 2.5.0 that every shipping method is assigned to every product regardless. I guess this saves time in setup, but doesn't seem to make sense when there's a shipping method for max weight 17oz assigned to this product.")* Thanks for your feedback, we'll try to improve our documentation then ! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc4OTM4LW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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