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#   Shipping Errors

##

- **[a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile")**
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11 years 2 months ago [\#214033](#214033) by [a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile")  *[Shipping Errors](/forum/28-shipping-methods/879250-shipping-errors#214033 "-- url of the page with the problem -- :   aquariuspools.com  -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.4 -- PHP version -- : 5.4.43 -- Browser(s) name and version -- : Firefox 40.0.3 -- Error-message(debug-mod must be tuned on) -- : No error message  I've configured UPS, USPS and Fedex but can not get any to work. I've gone through the Shipping Methods FAQ with no luck. I've verified usernames and passwords. I've configured hikashop several times but have never run into this.  Errors received:  FEDEX Authentication Failed USPS error: 80040B1A Authorization failure. Perhaps username and/or password is incorrect. Failed to obtain shipping quotes. USPS error: 80040B1A Authorization failure. Perhaps username and/or password is incorrect. Failed to obtain shipping quotes. USPS error: 80040B1A Authorization failure. Perhaps username and/or password is incorrect. Failed to obtain shipping quotes. USPS error: 80040B1A Authorization failure. Perhaps username and/or password is incorrect. Failed to obtain shipping quotes. No shipping method found")* was created by *[a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile")*

-- url of the page with the problem -- : [ aquariuspools.com](http://aquariuspools.com)
-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.4
-- PHP version -- : 5.4.43
-- Browser(s) name and version -- : Firefox 40.0.3
-- Error-message(debug-mod must be tuned on) -- : No error message

I've configured UPS, USPS and Fedex but can not get any to work. I've gone through the Shipping Methods FAQ with no luck. I've verified usernames and passwords. I've configured hikashop several times but have never run into this.

Errors received:

FEDEX Authentication Failed
USPS error: 80040B1A Authorization failure. Perhaps username and/or password is incorrect.
Failed to obtain shipping quotes.
USPS error: 80040B1A Authorization failure. Perhaps username and/or password is incorrect.
Failed to obtain shipping quotes.
USPS error: 80040B1A Authorization failure. Perhaps username and/or password is incorrect.
Failed to obtain shipping quotes.
USPS error: 80040B1A Authorization failure. Perhaps username and/or password is incorrect.
Failed to obtain shipping quotes.
No shipping method found

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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11 years 2 months ago [\#214050](#214050) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping Errors](/forum/28-shipping-methods/879250-shipping-errors#214050 "-- url of the page with the problem -- :   aquariuspools.com  -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.4 -- PHP version -- : 5.4.43 -- Browser(s) name and version -- : Firefox 40.0.3 -- Error-message(debug-mod must be tuned on) -- : No error message  I've configured UPS, USPS and Fedex but can not get any to work. I've gone through the Shipping Methods FAQ with no luck. I've verified usernames and passwords. I've configured hikashop several times but have never run into this.  Errors received:  FEDEX Authentication Failed USPS error: 80040B1A Authorization failure. Perhaps username and/or password is incorrect. Failed to obtain shipping quotes. USPS error: 80040B1A Authorization failure. Perhaps username and/or password is incorrect. Failed to obtain shipping quotes. USPS error: 80040B1A Authorization failure. Perhaps username and/or password is incorrect. Failed to obtain shipping quotes. USPS error: 80040B1A Authorization failure. Perhaps username and/or password is incorrect. Failed to obtain shipping quotes. No shipping method found")*

Hi,

If you think that the username and password you've setup in your shipping methods are correct, then it means that the account is not yet valid/in production mode/allowed for API use (depends on which carrier).
The best is to contact the support of your carrier.
They'll be able to check that your shipper account is able to be used to get rates automatically with their API.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc5MjUwLXNoaXBwaW5nLWVycm9ycz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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