[Skip to main content](#vessel-content) # Missing Order Shipping Method on Email and Order ## - **[jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile")** - [![jdouglas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38148-jdouglas "View jdouglas's Profile") Topic Author - [ Offline](/forum/user/38148-jdouglas) Less More - Posts: 15 - Thank you received: 0 - - 11 years 1 week ago [\#217444](#217444) by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") *[Missing Order Shipping Method on Email and Order](/forum/28-shipping-methods/879881-missing-order-shipping-method-on-email-and-order#217444 "-- HikaShop version -- : 3.5 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Shipping Method Not Showing up on Emails and Order Detail page Hi, I created a shipping plugin with various shipping options. Everything seems to be working fie. The user can choose their option, and checkout properly. The problem we're having is in the Email confirmation or on the Order detail page, the shipping method chosen is not showing up. I saw there is a variable in the email {TXT:HIKASHOP_SHIPPING_METHOD} : {VAR:SHIPPING} The thing is, if the user selects a Manual Shipping Method, it shows up in both places. So there must be something I missed, a variable I should've assigned somewhere in the checkout process. Can you help me with this? What is the most likely cause of this problem? Thanks! Joel")* was created by *[jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile")* -- HikaShop version -- : 3.5 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Shipping Method Not Showing up on Emails and Order Detail page Hi, I created a shipping plugin with various shipping options. Everything seems to be working fie. The user can choose their option, and checkout properly. The problem we're having is in the Email confirmation or on the Order detail page, the shipping method chosen is not showing up. I saw there is a variable in the email {TXT:HIKASHOP_SHIPPING_METHOD} :</span> {VAR:SHIPPING} The thing is, if the user selects a Manual Shipping Method, it shows up in both places. So there must be something I missed, a variable I should've assigned somewhere in the checkout process. Can you help me with this? What is the most likely cause of this problem? Thanks! Joel Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc5ODgxLW1pc3Npbmctb3JkZXItc2hpcHBpbmctbWV0aG9kLW9uLWVtYWlsLWFuZC1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 1 week ago [\#217499](#217499) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Missing Order Shipping Method on Email and Order](/forum/28-shipping-methods/879881-missing-order-shipping-method-on-email-and-order#217499 "-- HikaShop version -- : 3.5 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Shipping Method Not Showing up on Emails and Order Detail page Hi, I created a shipping plugin with various shipping options. Everything seems to be working fie. The user can choose their option, and checkout properly. The problem we're having is in the Email confirmation or on the Order detail page, the shipping method chosen is not showing up. I saw there is a variable in the email {TXT:HIKASHOP_SHIPPING_METHOD} : {VAR:SHIPPING} The thing is, if the user selects a Manual Shipping Method, it shows up in both places. So there must be something I missed, a variable I should've assigned somewhere in the checkout process. Can you help me with this? What is the most likely cause of this problem? Thanks! Joel")* Hello Joel, Generally the Shipping method name used will be the name that you have set through the "Name" option of your shipping option + the shipping service if the shipping method is different than "Manual". Did you correctly set a name for your shipping method ? The following user(s) said Thank You: [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODc5ODgxLW1pc3Npbmctb3JkZXItc2hpcHBpbmctbWV0aG9kLW9uLWVtYWlsLWFuZC1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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