[Skip to main content](#vessel-content) # Aupost V2 Calculating Wrong Price ## - **[LPlater](/forum/user/43432-lplater "View LPlater's Profile")** - [![LPlater's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/43432-lplater "View LPlater's Profile") - [ Offline](/forum/user/43432-lplater) Less More - Posts: 6 - Thank you received: 0 - - 10 years 5 months ago [\#242254](#242254) by [LPlater](/forum/user/43432-lplater "View LPlater's Profile") Replied by *[LPlater](/forum/user/43432-lplater "View LPlater's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price?start=40#242254 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* Hi. Thank you for your reply. I do not understand website, but web site company girl not much help. I feel I need to find my own information. She want to charge often to fix this problem. She tell me I pay as extra fee to make my website freight work. I look on this site to read and gather information. Is this Australia Post problem that they fix or my problem that I need to pay to fix? This is why I ask too many questions. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 5 months ago [\#242261](#242261) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price?start=40#242261 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* Hello, > Is this Australia Post problem that they fix or my problem that I need to pay to fix? Well the main question is, why the Australia Post plugin isn't returning the good rates ? Also, can you give us more information on what you have and what you want through some screenshots for example ? Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[LPlater](/forum/user/43432-lplater "View LPlater's Profile")** - [![LPlater's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/43432-lplater "View LPlater's Profile") - [ Offline](/forum/user/43432-lplater) Less More - Posts: 6 - Thank you received: 0 - - 10 years 5 months ago [\#242402](#242402) by [LPlater](/forum/user/43432-lplater "View LPlater's Profile") Replied by *[LPlater](/forum/user/43432-lplater "View LPlater's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price?start=40#242402 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* Hello Mohamed, I do not know version. Website girl tell me all fixed now. Send me big bill. Say I must pay as problem is fixed. She and her business work very hard, many hours with Austr Post to fix problem. I no understand why Australia Post make them pay to fix problem. I no understand why I need to pay to fix problem. That is why I look here to try and understand. Thankyou Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 5 months ago [\#242422](#242422) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price?start=40#242422 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* Hello, > I no understand why Australia Post make them pay to fix problem If you have a problem using the Australia Post's API, then you should only contact the Australia Post support, but they WON'T charge you, but only advise you on how to fix your issue and that's the same on the Hikashop forum for the Hikashop extension. > I no understand why I need to pay to fix problem. That is why I look here to try and understand. Probably because she took the time to check and debug it for you, but I also don't understand for what the Australia Post support charged her. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[LPlater](/forum/user/43432-lplater "View LPlater's Profile")** - [![LPlater's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/43432-lplater "View LPlater's Profile") - [ Offline](/forum/user/43432-lplater) Less More - Posts: 6 - Thank you received: 0 - - 10 years 5 months ago [\#242723](#242723) by [LPlater](/forum/user/43432-lplater "View LPlater's Profile") Replied by *[LPlater](/forum/user/43432-lplater "View LPlater's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price?start=40#242723 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* Hello Probably because she took the time to check and debug it for you, but I also don't understand for what the Australia Post support charged her. I still no understand. She debug it for me. She run website business. She choose this program. She charge me money to look after my website. This part of her business problem. Debug part of fee to look after website. My website cannot be only website her business has. I cannot add extra money to my customer item because website postage not working and I need to fix. Same as I no pay extra money to her to fix website problem which is her business problem. I lose money as postage less and I not able to charge correct amount as postage problem. Why I keep losing money as website girl can't fix problem with Aust Post fast. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 5 months ago [\#242803](#242803) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price?start=40#242803 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* Hello, > I still no understand. She debug it for me. She run website business. She choose this program. She charge me money to look after my website. This part of her business problem. Debug part of fee to look after website. My website cannot be only website her business has. > > I cannot add extra money to my customer item because website postage not working and I need to fix. Same as I no pay extra money to her to fix website problem which is her business problem. The best solution will probably be to talk about it with her. > I lose money as postage less and I not able to charge correct amount as postage problem. Why I keep losing money as website girl can't fix problem with Aust Post fast. Can you give us more information about your issue so that we can properly help you to debug and fix it ? Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[LPlater](/forum/user/43432-lplater "View LPlater's Profile")** - [![LPlater's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/43432-lplater "View LPlater's Profile") - [ Offline](/forum/user/43432-lplater) Less More - Posts: 6 - Thank you received: 0 - - 10 years 5 months ago [\#242838](#242838) by [LPlater](/forum/user/43432-lplater "View LPlater's Profile") Replied by *[LPlater](/forum/user/43432-lplater "View LPlater's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price?start=40#242838 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* Hello. No I cannot give more information as I do not know. I went to website business as it is there business to know and make it run smooth for me. I thank you for your time and help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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