[Skip to main content](#vessel-content) # Aupost V2 Calculating Wrong Price ## - **[sarab603](/forum/user/38794-sarab603 "View sarab603's Profile")** - [![sarab603's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38794-sarab603 "View sarab603's Profile") Topic Author - [ Offline](/forum/user/38794-sarab603) Less More - Posts: 12 - Thank you received: 1 - - 10 years 11 months ago [\#220613](#220613) by [sarab603](/forum/user/38794-sarab603 "View sarab603's Profile") *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price#220613 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* was created by *[sarab603](/forum/user/38794-sarab603 "View sarab603's Profile")* -- url of the page with the problem -- : [ clients.kreatives.com.au/cs](http://clients.kreatives.com.au/cs) -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: [ developers.auspost.com.au/apis/pacpcs-registration](https://developers.auspost.com.au/apis/pacpcs-registration) Can you please help me, I have attached snapshots - [ ![Untitled-2.jpg](/forum/attachment/27661) ](/forum/attachment/27661 "Untitled-2.jpg") [ ](/forum/attachment/27661?download=1 "Untitled-2.jpg") - [ ![Untitled-1_2015-11-15.jpg](/forum/attachment/27662) ](/forum/attachment/27662 "...2015-11-15.jpg") [ ](/forum/attachment/27662?download=1 "...2015-11-15.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 11 months ago [\#220677](#220677) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price#220677 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* Hello, I contacted Aupost regarding that issue that we are having when we group products together and I'm waiting for their reply. For the moment, the best solution will be to use the V1 or to disable the "Group products together" option. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sarab603](/forum/user/38794-sarab603 "View sarab603's Profile")** - [![sarab603's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38794-sarab603 "View sarab603's Profile") Topic Author - [ Offline](/forum/user/38794-sarab603) Less More - Posts: 12 - Thank you received: 1 - - 10 years 11 months ago [\#220694](#220694) by [sarab603](/forum/user/38794-sarab603 "View sarab603's Profile") Replied by *[sarab603](/forum/user/38794-sarab603 "View sarab603's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price#220694 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* Hi Thanks, I will check, another thing in payment part I have to click twice to reach paypal page. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 11 months ago [\#220707](#220707) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price#220707 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* Hi, You'll just have to set the "Auto submit shipping and payment methods selection" option to YES via "Hikashop->System->Configuration->Checkout" to fix it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sarab603](/forum/user/38794-sarab603 "View sarab603's Profile")** - [![sarab603's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38794-sarab603 "View sarab603's Profile") Topic Author - [ Offline](/forum/user/38794-sarab603) Less More - Posts: 12 - Thank you received: 1 - - 10 years 11 months ago [\#220876](#220876) by [sarab603](/forum/user/38794-sarab603 "View sarab603's Profile") Replied by *[sarab603](/forum/user/38794-sarab603 "View sarab603's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price#220876 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* Thanks, Both the things are working. Please let me when we will be able to use V2 plugin Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[WangNET](/forum/user/15474-wangnet "View WangNET's Profile")** - [![WangNET's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/15474-wangnet "View WangNET's Profile") - [ Offline](/forum/user/15474-wangnet) Less More - Posts: 12 - Thank you received: 0 - - 10 years 11 months ago [\#221508](#221508) by [WangNET](/forum/user/15474-wangnet "View WangNET's Profile") Replied by *[WangNET](/forum/user/15474-wangnet "View WangNET's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price#221508 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* Yes I would like this issue fixed too. The V1 plugin works OK on weight but not volume, and V2 massively undercalculates the freight cost. This is a serious issue for us. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 11 months ago [\#221526](#221526) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price#221526 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* Yes I can understand it, I hope AuPost will answer us soon ! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sarab603](/forum/user/38794-sarab603 "View sarab603's Profile")** - [![sarab603's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38794-sarab603 "View sarab603's Profile") Topic Author - [ Offline](/forum/user/38794-sarab603) Less More - Posts: 12 - Thank you received: 1 - - 10 years 11 months ago - 10 years 11 months ago [\#222793](#222793) by [sarab603](/forum/user/38794-sarab603 "View sarab603's Profile") Replied by *[sarab603](/forum/user/38794-sarab603 "View sarab603's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price#222793 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* Hi Any Update on this....? Last edit: 10 years 11 months ago by [sarab603](/forum/user/38794-sarab603 "View sarab603's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 11 months ago [\#222804](#222804) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price#222804 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* Hi, I just sent them another message and I'm still waiting for their reply. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sarab603](/forum/user/38794-sarab603 "View sarab603's Profile")** - [![sarab603's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38794-sarab603 "View sarab603's Profile") Topic Author - [ Offline](/forum/user/38794-sarab603) Less More - Posts: 12 - Thank you received: 1 - - 10 years 10 months ago [\#224453](#224453) by [sarab603](/forum/user/38794-sarab603 "View sarab603's Profile") Replied by *[sarab603](/forum/user/38794-sarab603 "View sarab603's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price#224453 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* Hi Any updates? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 10 months ago [\#224470](#224470) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price#224470 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* Hello, No news from Australia Post, we are trying to solve it ourselves by changing the structure of the datas that are sent to the Australia Post platform when the "Group Packages" option is ON. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[WangNET](/forum/user/15474-wangnet "View WangNET's Profile")** - [![WangNET's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/15474-wangnet "View WangNET's Profile") - [ Offline](/forum/user/15474-wangnet) Less More - Posts: 12 - Thank you received: 0 - - 10 years 10 months ago [\#226373](#226373) by [WangNET](/forum/user/15474-wangnet "View WangNET's Profile") Replied by *[WangNET](/forum/user/15474-wangnet "View WangNET's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price#226373 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* It is not just the group packages option that is the problem, and it is becoming a very costly issue for us. We are going to have to use another package if this is not fixed soon. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sarab603](/forum/user/38794-sarab603 "View sarab603's Profile")** - [![sarab603's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38794-sarab603 "View sarab603's Profile") Topic Author - [ Offline](/forum/user/38794-sarab603) Less More - Posts: 12 - Thank you received: 1 - - 10 years 10 months ago - 10 years 10 months ago [\#226394](#226394) by [sarab603](/forum/user/38794-sarab603 "View sarab603's Profile") Replied by *[sarab603](/forum/user/38794-sarab603 "View sarab603's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price#226394 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* Hi Any updates? Client is getting cranky !!!! if they are not replying, please send me their details and i will ask them ![:angry:](/media/kunena/emoticons/23.png ":angry:") ![:angry:](/media/kunena/emoticons/23.png ":angry:") ![:angry:](/media/kunena/emoticons/23.png ":angry:") Last edit: 10 years 10 months ago by [sarab603](/forum/user/38794-sarab603 "View sarab603's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 9 months ago [\#226405](#226405) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price#226405 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* Hello, Still no reply and we NEED that reply, the Aupost is structured like it is specified on the AUPOST developer documentation. Here is the message that I sent them multiple times, through there contact form but also through that email address for example Customer_Connectivity[AT]auspost.com[DOT]au : > Hi, > I'm part of the Hikari softwares development team and I'm in charge of the development of an AusPost shipping module. Hikari software propose to ecommerces a solution named Hikashop in Joomla which allow them to build their website with multiple shipping and payment method including AusPost.I'm currently using your API apipostageparcelinternationalserviceapiv3postagedomesticservice and some of our clients feedback are saying that when we send a grouped order (only in one package), the rates doesn't change regardless of the weight / dimension package which is changing, here is an example : > When we send these values : > > \["from\_postcode"\]=> "2212" > \["to\_postcode"\]=> "4817" > \["length"\]=> 150 > \["width"\]=> 150 > \["height"\]=> 10 > \["weight"\]=> 110 > > Even if we increase the weight and some dimensions, the service price is the same and will change only when the weight/dimensions will reach a really high value. > > Can you give me more information about it and the way the price is calculated using the API : /api/v3/postage/domestic/service.json > > Best regards, > Mohamed. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[WangNET](/forum/user/15474-wangnet "View WangNET's Profile")** - [![WangNET's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/15474-wangnet "View WangNET's Profile") - [ Offline](/forum/user/15474-wangnet) Less More - Posts: 12 - Thank you received: 0 - - 10 years 9 months ago [\#226487](#226487) by [WangNET](/forum/user/15474-wangnet "View WangNET's Profile") Replied by *[WangNET](/forum/user/15474-wangnet "View WangNET's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price#226487 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* It is not just grouped products that have the problem. If we add just one product to the cart, under V1 the freight returned is $18. The Aus Post website returns $18. But the V2 plugin returns $7.45. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 9 months ago [\#226513](#226513) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price#226513 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* Hello, Even if I RE-check it, the datas sent to Australia Post are correctly structured, so the issue is coming from the fact the the Australia Post platform is returning that price, and the Australia Post shipping plugin is only displaying it. Note that specifying both issues if you send them a message will really help. Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sarab603](/forum/user/38794-sarab603 "View sarab603's Profile")** - [![sarab603's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38794-sarab603 "View sarab603's Profile") Topic Author - [ Offline](/forum/user/38794-sarab603) Less More - Posts: 12 - Thank you received: 1 - - 10 years 9 months ago [\#226707](#226707) by [sarab603](/forum/user/38794-sarab603 "View sarab603's Profile") Replied by *[sarab603](/forum/user/38794-sarab603 "View sarab603's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price#226707 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* Hi I have emaild them, can you please send me a email at melb[at]kreatives[dot]com[dot]auso that i will keep you in loop Regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4079 - - [](http://obsi.dev) - 10 years 9 months ago [\#226747](#226747) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price#226747 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* Hi, You can use our "contact us" form if you want to send us an email. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[WangNET](/forum/user/15474-wangnet "View WangNET's Profile")** - [![WangNET's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/15474-wangnet "View WangNET's Profile") - [ Offline](/forum/user/15474-wangnet) Less More - Posts: 12 - Thank you received: 0 - - 10 years 9 months ago [\#228815](#228815) by [WangNET](/forum/user/15474-wangnet "View WangNET's Profile") Replied by *[WangNET](/forum/user/15474-wangnet "View WangNET's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price#228815 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* I finally received contact about this from AusPost, but only when I posted on Twitter. No response to emails. They are asking for a case number - do you have one? If not, suggest that you tweet them on @auspost as that got a response for me Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[WangNET](/forum/user/15474-wangnet "View WangNET's Profile")** - [![WangNET's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/15474-wangnet "View WangNET's Profile") - [ Offline](/forum/user/15474-wangnet) Less More - Posts: 12 - Thank you received: 0 - - 10 years 9 months ago [\#228816](#228816) by [WangNET](/forum/user/15474-wangnet "View WangNET's Profile") Replied by *[WangNET](/forum/user/15474-wangnet "View WangNET's Profile")* on topic *[Aupost V2 Calculating Wrong Price](/forum/28-shipping-methods/880461-aupost-v2-calculating-wrong-price#228816 "-- url of the page with the problem -- : clients.kreatives.com.au/cs -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3 Hi I am using Aupost V2 Plugin and the plugin is calculating the price as $7.45. the prie calculated by au post is 30.45. I wish to group the products together I got my api using: developers.auspost.com.au/apis/pacpcs-registration Can you please help me, I have attached snapshots")* They also say you need to submit all requests through their support portal which generates a case number and tracking: [ auspost.com.au/portal/#/register/product\_enquiry](https://auspost.com.au/portal/#/register/product_enquiry) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNDYxLWF1cG9zdC12Mi1jYWxjdWxhdGluZy13cm9uZy1wcmljZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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