[Skip to main content](#vessel-content) # Can't see Aust Post shipping ## - **[timknell](/forum/user/37862-timknell "View timknell's Profile")** - [![timknell's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar37862.gif)](/forum/user/37862-timknell "View timknell's Profile") Topic Author - [ Offline](/forum/user/37862-timknell) Less More - Posts: 50 - Thank you received: 1 - - - - 10 years 11 months ago [\#222301](#222301) by [timknell](/forum/user/37862-timknell "View timknell's Profile") *[Can't see Aust Post shipping](/forum/28-shipping-methods/880761-cant-see-aust-post-shipping#222301 "-- url of the page with the problem -- : www.admingba.org.au/index.php/hikashop-m...ies-listing/checkout -- HikaShop version -- : starter v2.5.0 -- Joomla version -- : 3.4.4 -- PHP version -- : 5.5.30 -- Browser(s) name and version -- : chrome 45.0.2454 I cannot see Aust Post shipping to see what it looks like to edit it further. Attached are screenshots of my settings I presume that I has published it correctly. I have shown some settings taht I have done but are unsure what might be missing. Any advice will be greatly appreciated.")* was created by *[timknell](/forum/user/37862-timknell "View timknell's Profile")* -- url of the page with the problem -- : [ www.admingba.org.au/index.php/hikashop-m...ies-listing/checkout](http://www.admingba.org.au/index.php/hikashop-menu-for-categories-listing/checkout) -- HikaShop version -- : starter v2.5.0 -- Joomla version -- : 3.4.4 -- PHP version -- : 5.5.30 -- Browser(s) name and version -- : chrome 45.0.2454 I cannot see Aust Post shipping to see what it looks like to edit it further. Attached are screenshots of my settings I presume that I has published it correctly. I have shown some settings taht I have done but are unsure what might be missing. Any advice will be greatly appreciated. - [ ![AustPost_set_up-1.png](/forum/attachment/28050) ](/forum/attachment/28050 "...t_set_up-1.png") [ ](/forum/attachment/28050?download=1 "...t_set_up-1.png") - [ ![AustPost_set_up-2.png](/forum/attachment/28051) ](/forum/attachment/28051 "...t_set_up-2.png") [ ](/forum/attachment/28051?download=1 "...t_set_up-2.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNzYxLWNhbnQtc2VlLWF1c3QtcG9zdC1zaGlwcGluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[timknell](/forum/user/37862-timknell "View timknell's Profile")** - [![timknell's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar37862.gif)](/forum/user/37862-timknell "View timknell's Profile") Topic Author - [ Offline](/forum/user/37862-timknell) Less More - Posts: 50 - Thank you received: 1 - - - - 10 years 11 months ago [\#222304](#222304) by [timknell](/forum/user/37862-timknell "View timknell's Profile") Replied by *[timknell](/forum/user/37862-timknell "View timknell's Profile")* on topic *[Can't see Aust Post shipping](/forum/28-shipping-methods/880761-cant-see-aust-post-shipping#222304 "-- url of the page with the problem -- : www.admingba.org.au/index.php/hikashop-m...ies-listing/checkout -- HikaShop version -- : starter v2.5.0 -- Joomla version -- : 3.4.4 -- PHP version -- : 5.5.30 -- Browser(s) name and version -- : chrome 45.0.2454 I cannot see Aust Post shipping to see what it looks like to edit it further. Attached are screenshots of my settings I presume that I has published it correctly. I have shown some settings taht I have done but are unsure what might be missing. Any advice will be greatly appreciated.")* I have already received an API from Australia Post. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNzYxLWNhbnQtc2VlLWF1c3QtcG9zdC1zaGlwcGluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 10 years 11 months ago [\#222308](#222308) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Can't see Aust Post shipping](/forum/28-shipping-methods/880761-cant-see-aust-post-shipping#222308 "-- url of the page with the problem -- : www.admingba.org.au/index.php/hikashop-m...ies-listing/checkout -- HikaShop version -- : starter v2.5.0 -- Joomla version -- : 3.4.4 -- PHP version -- : 5.5.30 -- Browser(s) name and version -- : chrome 45.0.2454 I cannot see Aust Post shipping to see what it looks like to edit it further. Attached are screenshots of my settings I presume that I has published it correctly. I have shown some settings taht I have done but are unsure what might be missing. Any advice will be greatly appreciated.")* Hi, If you have an API ; you have to use the version 2 of the plugin (and it's not the case regarding your screenshots). About the element you might have missed ; during the checkout you have to use a shipping address in the right country. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNzYxLWNhbnQtc2VlLWF1c3QtcG9zdC1zaGlwcGluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[timknell](/forum/user/37862-timknell "View timknell's Profile")** - [![timknell's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar37862.gif)](/forum/user/37862-timknell "View timknell's Profile") Topic Author - [ Offline](/forum/user/37862-timknell) Less More - Posts: 50 - Thank you received: 1 - - - - 10 years 11 months ago [\#223565](#223565) by [timknell](/forum/user/37862-timknell "View timknell's Profile") Replied by *[timknell](/forum/user/37862-timknell "View timknell's Profile")* on topic *[Can't see Aust Post shipping](/forum/28-shipping-methods/880761-cant-see-aust-post-shipping#223565 "-- url of the page with the problem -- : www.admingba.org.au/index.php/hikashop-m...ies-listing/checkout -- HikaShop version -- : starter v2.5.0 -- Joomla version -- : 3.4.4 -- PHP version -- : 5.5.30 -- Browser(s) name and version -- : chrome 45.0.2454 I cannot see Aust Post shipping to see what it looks like to edit it further. Attached are screenshots of my settings I presume that I has published it correctly. I have shown some settings taht I have done but are unsure what might be missing. Any advice will be greatly appreciated.")* Jerome Sorry for the delay. Having health issues with family members. Have not forgotten. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNzYxLWNhbnQtc2VlLWF1c3QtcG9zdC1zaGlwcGluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[timknell](/forum/user/37862-timknell "View timknell's Profile")** - [![timknell's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar37862.gif)](/forum/user/37862-timknell "View timknell's Profile") Topic Author - [ Offline](/forum/user/37862-timknell) Less More - Posts: 50 - Thank you received: 1 - - - - 10 years 11 months ago [\#223568](#223568) by [timknell](/forum/user/37862-timknell "View timknell's Profile") Replied by *[timknell](/forum/user/37862-timknell "View timknell's Profile")* on topic *[Can't see Aust Post shipping](/forum/28-shipping-methods/880761-cant-see-aust-post-shipping#223568 "-- url of the page with the problem -- : www.admingba.org.au/index.php/hikashop-m...ies-listing/checkout -- HikaShop version -- : starter v2.5.0 -- Joomla version -- : 3.4.4 -- PHP version -- : 5.5.30 -- Browser(s) name and version -- : chrome 45.0.2454 I cannot see Aust Post shipping to see what it looks like to edit it further. Attached are screenshots of my settings I presume that I has published it correctly. I have shown some settings taht I have done but are unsure what might be missing. Any advice will be greatly appreciated.")* Jerome I seem to have the Aust Post V1 enabled and V2 disabled. I noted that perhaps the shipping method in the options was incorrect. It seemed to default to USPS. See picture AustPostShipping(V1)-1a.png I tried to change the method to Aust Post but it appears to revert to USPs. See picture AustPostShipping(V1)-1b.png Any thoughts? - [ ![AustPostShippingV1-1b.png](/forum/attachment/28340) ](/forum/attachment/28340 "...ppingV1-1b.png") [ ](/forum/attachment/28340?download=1 "...ppingV1-1b.png") - [ ![AustPostShippingV1-1a.png](/forum/attachment/28341) ](/forum/attachment/28341 "...ppingV1-1a.png") [ ](/forum/attachment/28341?download=1 "...ppingV1-1a.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNzYxLWNhbnQtc2VlLWF1c3QtcG9zdC1zaGlwcGluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 11 months ago - 10 years 11 months ago [\#223637](#223637) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Can't see Aust Post shipping](/forum/28-shipping-methods/880761-cant-see-aust-post-shipping#223637 "-- url of the page with the problem -- : www.admingba.org.au/index.php/hikashop-m...ies-listing/checkout -- HikaShop version -- : starter v2.5.0 -- Joomla version -- : 3.4.4 -- PHP version -- : 5.5.30 -- Browser(s) name and version -- : chrome 45.0.2454 I cannot see Aust Post shipping to see what it looks like to edit it further. Attached are screenshots of my settings I presume that I has published it correctly. I have shown some settings taht I have done but are unsure what might be missing. Any advice will be greatly appreciated.")* Hello, 1. Your Aupost v1 shipping method seems to be correctly configured, but if you don't see it through your checkout workflow, then the best solution will probably be to follow each thread of the "Shipping methods" section of the FAQ : [ www.hikashop.com/support/faq.html#ship](http://www.hikashop.com/support/faq.html#ship) 2. Note that if you want to change the ordering of your shipping method you'll just have to change the value of the ordering option of your shipping method via "Hikashop->System->Configuration->Shipping methods". Last edit: 10 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNzYxLWNhbnQtc2VlLWF1c3QtcG9zdC1zaGlwcGluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[timknell](/forum/user/37862-timknell "View timknell's Profile")** - [![timknell's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar37862.gif)](/forum/user/37862-timknell "View timknell's Profile") Topic Author - [ Offline](/forum/user/37862-timknell) Less More - Posts: 50 - Thank you received: 1 - - - - 10 years 11 months ago [\#223688](#223688) by [timknell](/forum/user/37862-timknell "View timknell's Profile") Replied by *[timknell](/forum/user/37862-timknell "View timknell's Profile")* on topic *[Can't see Aust Post shipping](/forum/28-shipping-methods/880761-cant-see-aust-post-shipping#223688 "-- url of the page with the problem -- : www.admingba.org.au/index.php/hikashop-m...ies-listing/checkout -- HikaShop version -- : starter v2.5.0 -- Joomla version -- : 3.4.4 -- PHP version -- : 5.5.30 -- Browser(s) name and version -- : chrome 45.0.2454 I cannot see Aust Post shipping to see what it looks like to edit it further. Attached are screenshots of my settings I presume that I has published it correctly. I have shown some settings taht I have done but are unsure what might be missing. Any advice will be greatly appreciated.")* Thanks Mohamed I will wade through that shipping methods FAQ Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwNzYxLWNhbnQtc2VlLWF1c3QtcG9zdC1zaGlwcGluZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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