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#   cant see shipping method

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- **[Tzaionz](/forum/user/34093-tzaionz "View Tzaionz's Profile")**
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10 years 10 months ago [\#223291](#223291) by [Tzaionz](/forum/user/34093-tzaionz "View Tzaionz's Profile")  *[cant see shipping method](/forum/28-shipping-methods/880937-cant-see-shipping-method#223291 "-- HikaShop version -- : HikaShop Business 2.6.0 &#91;1512011606&#93; -- Joomla version -- : 3.3.6 -- PHP version -- : 5.2 -- Browser(s) name and version -- : Chrome, I.E. -- Error-message(debug-mod must be tuned on) -- : there is no error message on the page  So i have gone through and looked at all the documentation for configuration on the module but i cant get it so show up when it comes time for the actual check out period. i have tried messing with the taxes I have reinstalled the module. i have done everything i can think of to get this working. i have validated my UPS settings 3 times i need help please and thank you.")* was created by *[Tzaionz](/forum/user/34093-tzaionz "View Tzaionz's Profile")*

-- HikaShop version -- : HikaShop Business 2.6.0 [1512011606]
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.2
-- Browser(s) name and version -- : Chrome, I.E.
-- Error-message(debug-mod must be tuned on) -- : there is no error message on the page

So i have gone through and looked at all the documentation for configuration on the module but i cant get it so show up when it comes time for the actual check out period. i have tried messing with the taxes I have reinstalled the module. i have done everything i can think of to get this working. i have validated my UPS settings 3 times i need help please and thank you.

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- **[Philip](/forum/user/34318-philip "View Philip's Profile")**
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10 years 10 months ago -  10 years 10 months ago [\#223302](#223302) by [Philip](/forum/user/34318-philip "View Philip's Profile")  Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[cant see shipping method](/forum/28-shipping-methods/880937-cant-see-shipping-method#223302 "-- HikaShop version -- : HikaShop Business 2.6.0 &#91;1512011606&#93; -- Joomla version -- : 3.3.6 -- PHP version -- : 5.2 -- Browser(s) name and version -- : Chrome, I.E. -- Error-message(debug-mod must be tuned on) -- : there is no error message on the page  So i have gone through and looked at all the documentation for configuration on the module but i cant get it so show up when it comes time for the actual check out period. i have tried messing with the taxes I have reinstalled the module. i have done everything i can think of to get this working. i have validated my UPS settings 3 times i need help please and thank you.")*

Hello,

There can be several undefine parameters, like in

Products settings :
-define **weight** AND **volume**

or **General HikaShop setting**:

- **HikaShop** -&gt; **Configuration**, in **Main** tab select **Product**
- Find **Default product type** and check it's define on **Shippable goods**.

Regards,

Last edit: 10 years 10 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile").

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- **[Tzaionz](/forum/user/34093-tzaionz "View Tzaionz's Profile")**
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10 years 10 months ago [\#223959](#223959) by [Tzaionz](/forum/user/34093-tzaionz "View Tzaionz's Profile")  Replied by *[Tzaionz](/forum/user/34093-tzaionz "View Tzaionz's Profile")* on topic *[cant see shipping method](/forum/28-shipping-methods/880937-cant-see-shipping-method#223959 "-- HikaShop version -- : HikaShop Business 2.6.0 &#91;1512011606&#93; -- Joomla version -- : 3.3.6 -- PHP version -- : 5.2 -- Browser(s) name and version -- : Chrome, I.E. -- Error-message(debug-mod must be tuned on) -- : there is no error message on the page  So i have gone through and looked at all the documentation for configuration on the module but i cant get it so show up when it comes time for the actual check out period. i have tried messing with the taxes I have reinstalled the module. i have done everything i can think of to get this working. i have validated my UPS settings 3 times i need help please and thank you.")*

yes all of these settings are set and the default is shippable goods still not showing up.. please help.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwOTM3LWNhbnQtc2VlLXNoaXBwaW5nLW1ldGhvZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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10 years 10 months ago [\#223981](#223981) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[cant see shipping method](/forum/28-shipping-methods/880937-cant-see-shipping-method#223981 "-- HikaShop version -- : HikaShop Business 2.6.0 &#91;1512011606&#93; -- Joomla version -- : 3.3.6 -- PHP version -- : 5.2 -- Browser(s) name and version -- : Chrome, I.E. -- Error-message(debug-mod must be tuned on) -- : there is no error message on the page  So i have gone through and looked at all the documentation for configuration on the module but i cant get it so show up when it comes time for the actual check out period. i have tried messing with the taxes I have reinstalled the module. i have done everything i can think of to get this working. i have validated my UPS settings 3 times i need help please and thank you.")*

Hi,

Deactivate the other shipping methods. That way, since the system won't find any shipping methods, it will display the error messages coming from the UPS plugin. That should help you understand what is missing.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgwOTM3LWNhbnQtc2VlLXNoaXBwaW5nLW1ldGhvZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

Board Categories HikaShop- Install &amp; Update- Product &amp; Category Display- Content Creation- Sales and Orders- - Orders management- - Reports &amp; Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import &amp; Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel &amp; Slider- - Mass Actions- - Filters &amp; Search- - Discount &amp; Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to?

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