[Skip to main content](#vessel-content) # Limit reached. You can not add a product: ## - **[Clemente](/forum/user/39479-clemente "View Clemente's Profile")** - [![Clemente's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39479-clemente "View Clemente's Profile") Topic Author - [ Offline](/forum/user/39479-clemente) Less More - Posts: 6 - Thank you received: 0 - - 10 years 10 months ago [\#225082](#225082) by [Clemente](/forum/user/39479-clemente "View Clemente's Profile") *[Limit reached. You can not add a product:](/forum/28-shipping-methods/881269-limit-reached-you-can-not-add-a-product#225082 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : Joomla! 3.2.0 Stable -- PHP version -- : 5.6.23 -- Browser(s) name and version -- : explorer 11 Limit reached. You can not add a product: please help")* was created by *[Clemente](/forum/user/39479-clemente "View Clemente's Profile")* -- HikaShop version -- : 2.6.0 -- Joomla version -- : Joomla! 3.2.0 Stable -- PHP version -- : 5.6.23 -- Browser(s) name and version -- : explorer 11 Limit reached. You can not add a product: please help Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgxMjY5LWxpbWl0LXJlYWNoZWQteW91LWNhbi1ub3QtYWRkLWEtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 9 months ago [\#225103](#225103) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Limit reached. You can not add a product:](/forum/28-shipping-methods/881269-limit-reached-you-can-not-add-a-product#225103 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : Joomla! 3.2.0 Stable -- PHP version -- : 5.6.23 -- Browser(s) name and version -- : explorer 11 Limit reached. You can not add a product: please help")* Hi, That message is displayed when the customer does not have the right to add the product in the cart ; which could be link to several different elements. Please check your product configuration and also your product limits. You can also provide screenshots for your product configuration. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgxMjY5LWxpbWl0LXJlYWNoZWQteW91LWNhbi1ub3QtYWRkLWEtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Clemente](/forum/user/39479-clemente "View Clemente's Profile")** - [![Clemente's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39479-clemente "View Clemente's Profile") Topic Author - [ Offline](/forum/user/39479-clemente) Less More - Posts: 6 - Thank you received: 0 - - 10 years 9 months ago - 10 years 9 months ago [\#225110](#225110) by [Clemente](/forum/user/39479-clemente "View Clemente's Profile") Replied by *[Clemente](/forum/user/39479-clemente "View Clemente's Profile")* on topic *[Limit reached. You can not add a product:](/forum/28-shipping-methods/881269-limit-reached-you-can-not-add-a-product#225110 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : Joomla! 3.2.0 Stable -- PHP version -- : 5.6.23 -- Browser(s) name and version -- : explorer 11 Limit reached. You can not add a product: please help")* Printscreen in attach Last edit: 10 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgxMjY5LWxpbWl0LXJlYWNoZWQteW91LWNhbi1ub3QtYWRkLWEtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 9 months ago [\#225128](#225128) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Limit reached. You can not add a product:](/forum/28-shipping-methods/881269-limit-reached-you-can-not-add-a-product#225128 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : Joomla! 3.2.0 Stable -- PHP version -- : 5.6.23 -- Browser(s) name and version -- : explorer 11 Limit reached. You can not add a product: please help")* Hi, First there was no attachement in your message. Nicolas notified it you and you edited your message to put a "doc". I just removed that file because it is not a secure file format. If you really want to provide screenshot using a "document", please use a PDF. Otherwise, the most common and the more useful format for screenshot is the JPEG (JPG). You can also use online systems like "pasteboard.co" which allow you to easily paste an image from your clipboard and generate you a link to see that image, online. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgxMjY5LWxpbWl0LXJlYWNoZWQteW91LWNhbi1ub3QtYWRkLWEtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Clemente](/forum/user/39479-clemente "View Clemente's Profile")** - [![Clemente's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39479-clemente "View Clemente's Profile") Topic Author - [ Offline](/forum/user/39479-clemente) Less More - Posts: 6 - Thank you received: 0 - - 10 years 9 months ago [\#225134](#225134) by [Clemente](/forum/user/39479-clemente "View Clemente's Profile") Replied by *[Clemente](/forum/user/39479-clemente "View Clemente's Profile")* on topic *[Limit reached. You can not add a product:](/forum/28-shipping-methods/881269-limit-reached-you-can-not-add-a-product#225134 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : Joomla! 3.2.0 Stable -- PHP version -- : 5.6.23 -- Browser(s) name and version -- : explorer 11 Limit reached. You can not add a product: please help")* yes of course *This attachment is hidden for guests. Please log in or register to see it.* Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgxMjY5LWxpbWl0LXJlYWNoZWQteW91LWNhbi1ub3QtYWRkLWEtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 9 months ago [\#225143](#225143) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Limit reached. You can not add a product:](/forum/28-shipping-methods/881269-limit-reached-you-can-not-add-a-product#225143 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : Joomla! 3.2.0 Stable -- PHP version -- : 5.6.23 -- Browser(s) name and version -- : explorer 11 Limit reached. You can not add a product: please help")* Hi, Please also check your setting : "Maximum number of items in the cart" [ www.hikashop.com/support/support/documen...onfig.html#main\_cart](https://www.hikashop.com/support/support/documentation/54-hikashop-config.html#main_cart) If it's still not that setting ; best will be to take a look at your plugins. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgxMjY5LWxpbWl0LXJlYWNoZWQteW91LWNhbi1ub3QtYWRkLWEtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Clemente](/forum/user/39479-clemente "View Clemente's Profile")** - [![Clemente's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39479-clemente "View Clemente's Profile") Topic Author - [ Offline](/forum/user/39479-clemente) Less More - Posts: 6 - Thank you received: 0 - - 10 years 9 months ago [\#225194](#225194) by [Clemente](/forum/user/39479-clemente "View Clemente's Profile") Replied by *[Clemente](/forum/user/39479-clemente "View Clemente's Profile")* on topic *[Limit reached. You can not add a product:](/forum/28-shipping-methods/881269-limit-reached-you-can-not-add-a-product#225194 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : Joomla! 3.2.0 Stable -- PHP version -- : 5.6.23 -- Browser(s) name and version -- : explorer 11 Limit reached. You can not add a product: please help")* This stops work when i test the page. attach my settings I have a few plugin install. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgxMjY5LWxpbWl0LXJlYWNoZWQteW91LWNhbi1ub3QtYWRkLWEtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Clemente](/forum/user/39479-clemente "View Clemente's Profile")** - [![Clemente's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39479-clemente "View Clemente's Profile") Topic Author - [ Offline](/forum/user/39479-clemente) Less More - Posts: 6 - Thank you received: 0 - - 10 years 9 months ago [\#225211](#225211) by [Clemente](/forum/user/39479-clemente "View Clemente's Profile") Replied by *[Clemente](/forum/user/39479-clemente "View Clemente's Profile")* on topic *[Limit reached. You can not add a product:](/forum/28-shipping-methods/881269-limit-reached-you-can-not-add-a-product#225211 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : Joomla! 3.2.0 Stable -- PHP version -- : 5.6.23 -- Browser(s) name and version -- : explorer 11 Limit reached. You can not add a product: please help")* i think there is a restrict of the software. like its work, but when rich the limit there is out . stop works Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgxMjY5LWxpbWl0LXJlYWNoZWQteW91LWNhbi1ub3QtYWRkLWEtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Clemente](/forum/user/39479-clemente "View Clemente's Profile")** - [![Clemente's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39479-clemente "View Clemente's Profile") Topic Author - [ Offline](/forum/user/39479-clemente) Less More - Posts: 6 - Thank you received: 0 - - 10 years 9 months ago [\#225425](#225425) by [Clemente](/forum/user/39479-clemente "View Clemente's Profile") Replied by *[Clemente](/forum/user/39479-clemente "View Clemente's Profile")* on topic *[Limit reached. You can not add a product:](/forum/28-shipping-methods/881269-limit-reached-you-can-not-add-a-product#225425 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : Joomla! 3.2.0 Stable -- PHP version -- : 5.6.23 -- Browser(s) name and version -- : explorer 11 Limit reached. You can not add a product: please help")* Helo Mr. Jerome i wait for solution too long. my web page is still useless. please, can you help me for ending this error? ![:(](/media/kunena/emoticons/5.png ":(") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgxMjY5LWxpbWl0LXJlYWNoZWQteW91LWNhbi1ub3QtYWRkLWEtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 9 months ago [\#225430](#225430) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Limit reached. You can not add a product:](/forum/28-shipping-methods/881269-limit-reached-you-can-not-add-a-product#225430 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : Joomla! 3.2.0 Stable -- PHP version -- : 5.6.23 -- Browser(s) name and version -- : explorer 11 Limit reached. You can not add a product: please help")* Hi, I'm sorry but your PDF is useless ; it is not possible to see or read anything. That's mostly why I dislike screenshots on something else than images (jpeg or png). Also, there is no need to ask for my specific help ; I'm not a member of the HikaShop support team, as it is explained in my signature, I'm just helping when I got some time ! That's why I let that thread to the rest of the support team which should continue the investigation ; but they will need concrete details and clear explanation on your issue. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgxMjY5LWxpbWl0LXJlYWNoZWQteW91LWNhbi1ub3QtYWRkLWEtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 654 - - 10 years 9 months ago - 10 years 9 months ago [\#225516](#225516) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Limit reached. You can not add a product:](/forum/28-shipping-methods/881269-limit-reached-you-can-not-add-a-product#225516 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : Joomla! 3.2.0 Stable -- PHP version -- : 5.6.23 -- Browser(s) name and version -- : explorer 11 Limit reached. You can not add a product: please help")* Hello, We need to understand your trouble in order to solve this with more details. Please ask **yes or no** to this following questions: **- Do you have set items limit to your cart?** see this, here : **HikaShop** => **Configuration**, in **main** tab **1**, go main **cart** options **2**, check **cart item limit 3** [ ![cartlimit.png](/forum/attachment/28707) ](/forum/attachment/28707 "cartlimit.png") **- Do you have set quantity for your products?** Check in your product configuration quantity: **HikaShop** => **Products**, go in **your product** configuration, and check **Quantity** under product code and name of products. **- Do you or someone have create limits ?** **- If there are limits, are they published?** Check this here : **HikaShop** => **Configuration**, reach **limit** system like on screen below. [ ![limitsys.png](/forum/attachment/28708) ](/forum/attachment/28708 "limitsys.png") Last, which plugins are installed on your Website? I required a complete list,please. Regards, - [ ![cartlimit.png](/forum/attachment/28707) ](/forum/attachment/28707 "cartlimit.png") [ ](/forum/attachment/28707?download=1 "cartlimit.png") - [ ![limitsys.png](/forum/attachment/28708) ](/forum/attachment/28708 "limitsys.png") [ ](/forum/attachment/28708?download=1 "limitsys.png") Last edit: 10 years 9 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgxMjY5LWxpbWl0LXJlYWNoZWQteW91LWNhbi1ub3QtYWRkLWEtcHJvZHVjdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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