[Skip to main content](#vessel-content) # UPS method not showed ## - **[rndm](/forum/user/40094-rndm "View rndm's Profile")** - [![rndm's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40094-rndm "View rndm's Profile") Topic Author - [ Offline](/forum/user/40094-rndm) Less More - Posts: 40 - Thank you received: 1 - - 10 years 10 months ago [\#226229](#226229) by [rndm](/forum/user/40094-rndm "View rndm's Profile") *[UPS method not showed](/forum/28-shipping-methods/881504-ups-method-not-showed#226229 "-- url of the page with the problem -- : localhost -- HikaShop version -- : HikaShop Business: 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome 47.0.2526.106 m (64-bit) Hello! I've read faqs and some topics on the forum, but still can't solve the issue. I configured the UPS plugin, but it is still not shown. I attach Product Config, UPS config, Manual Shipping config, Checkout screen. Dimensions and weight specified, restrictions are correct (both the same in manual and ups shipping, and manual is shown during checkout), warehouse set in product and ups restrictions. What is the problem, I wonder... Regards, Artem.")* was created by *[rndm](/forum/user/40094-rndm "View rndm's Profile")* -- url of the page with the problem -- : localhost -- HikaShop version -- : HikaShop Business: 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome 47.0.2526.106 m (64-bit) Hello! I've read faqs and some topics on the forum, but still can't solve the issue. I configured the UPS plugin, but it is still not shown. I attach Product Config, UPS config, Manual Shipping config, Checkout screen. Dimensions and weight specified, restrictions are correct (both the same in manual and ups shipping, and manual is shown during checkout), warehouse set in product and ups restrictions. What is the problem, I wonder... Regards, Artem. - [ ![Product_options.png](/forum/attachment/28822) ](/forum/attachment/28822 "...ct_options.png") [ ](/forum/attachment/28822?download=1 "...ct_options.png") - [ ![UPS_Config_1.png](/forum/attachment/28823) ](/forum/attachment/28823 "UPS_Config_1.png") [ ](/forum/attachment/28823?download=1 "UPS_Config_1.png") - [ ![UPS_Config_2.png](/forum/attachment/28824) ](/forum/attachment/28824 "UPS_Config_2.png") [ ](/forum/attachment/28824?download=1 "UPS_Config_2.png") - [ ![UPS_Config_3.png](/forum/attachment/28825) ](/forum/attachment/28825 "UPS_Config_3.png") [ ](/forum/attachment/28825?download=1 "UPS_Config_3.png") - [ ![ManualShipping_Config.png](/forum/attachment/28826) ](/forum/attachment/28826 "...ing_Config.png") [ ](/forum/attachment/28826?download=1 "...ing_Config.png") - Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgxNTA0LXVwcy1tZXRob2Qtbm90LXNob3dlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 10 months ago [\#226294](#226294) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS method not showed](/forum/28-shipping-methods/881504-ups-method-not-showed#226294 "-- url of the page with the problem -- : localhost -- HikaShop version -- : HikaShop Business: 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome 47.0.2526.106 m (64-bit) Hello! I've read faqs and some topics on the forum, but still can't solve the issue. I configured the UPS plugin, but it is still not shown. I attach Product Config, UPS config, Manual Shipping config, Checkout screen. Dimensions and weight specified, restrictions are correct (both the same in manual and ups shipping, and manual is shown during checkout), warehouse set in product and ups restrictions. What is the problem, I wonder... Regards, Artem.")* Hello Artem, Can you unset : - The "Zone" option restriction from the "Warehouse" setting of your UPS configuration page - The Currency option restriction from the "Restriction" tab of your UPS configuration page And try it again ? If it still not working, can you : - Unable the "Debug" option of your UPS configuration page - Try it again - Check the HTML Source code of the page of your checkout shipping step - Give me the datas that are sent to the UPS platform in the HTML comment. Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgxNTA0LXVwcy1tZXRob2Qtbm90LXNob3dlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[rndm](/forum/user/40094-rndm "View rndm's Profile")** - [![rndm's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40094-rndm "View rndm's Profile") Topic Author - [ Offline](/forum/user/40094-rndm) Less More - Posts: 40 - Thank you received: 1 - - 10 years 10 months ago [\#226329](#226329) by [rndm](/forum/user/40094-rndm "View rndm's Profile") Replied by *[rndm](/forum/user/40094-rndm "View rndm's Profile")* on topic *[UPS method not showed](/forum/28-shipping-methods/881504-ups-method-not-showed#226329 "-- url of the page with the problem -- : localhost -- HikaShop version -- : HikaShop Business: 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome 47.0.2526.106 m (64-bit) Hello! I've read faqs and some topics on the forum, but still can't solve the issue. I configured the UPS plugin, but it is still not shown. I attach Product Config, UPS config, Manual Shipping config, Checkout screen. Dimensions and weight specified, restrictions are correct (both the same in manual and ups shipping, and manual is shown during checkout), warehouse set in product and ups restrictions. What is the problem, I wonder... Regards, Artem.")* Hello, Mohamed. I tried to unset these options before, but it was not working. And still doesn't work now. Current settings are attached. I don't see any comments related to UPS in html source code (with debug option turned OFF and ON - doesn't matter). But I attach the full source code with debug option OFF too. - [ ![UPS_Config_New.png](/forum/attachment/28846) ](/forum/attachment/28846 "...Config_New.png") [ ](/forum/attachment/28846?download=1 "...Config_New.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgxNTA0LXVwcy1tZXRob2Qtbm90LXNob3dlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 10 months ago [\#226342](#226342) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS method not showed](/forum/28-shipping-methods/881504-ups-method-not-showed#226342 "-- url of the page with the problem -- : localhost -- HikaShop version -- : HikaShop Business: 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome 47.0.2526.106 m (64-bit) Hello! I've read faqs and some topics on the forum, but still can't solve the issue. I configured the UPS plugin, but it is still not shown. I attach Product Config, UPS config, Manual Shipping config, Checkout screen. Dimensions and weight specified, restrictions are correct (both the same in manual and ups shipping, and manual is shown during checkout), warehouse set in product and ups restrictions. What is the problem, I wonder... Regards, Artem.")* Hello, > I don't see any comments related to UPS in html source code (with debug option turned OFF and ON - doesn't matter). But I attach the full source code with debug option OFF too. Ok, so can I you give me a temporary back-en access so that I can directly test it and see from where your issue is coming ? Note that you can send it through our contact form : [ www.hikashop.com/support/contact-us.html](http://www.hikashop.com/support/contact-us.html) Thank you. The following user(s) said Thank You: [rndm](/forum/user/40094-rndm "View rndm's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgxNTA0LXVwcy1tZXRob2Qtbm90LXNob3dlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[rndm](/forum/user/40094-rndm "View rndm's Profile")** - [![rndm's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40094-rndm "View rndm's Profile") Topic Author - [ Offline](/forum/user/40094-rndm) Less More - Posts: 40 - Thank you received: 1 - - 10 years 9 months ago [\#226806](#226806) by [rndm](/forum/user/40094-rndm "View rndm's Profile") Replied by *[rndm](/forum/user/40094-rndm "View rndm's Profile")* on topic *[UPS method not showed](/forum/28-shipping-methods/881504-ups-method-not-showed#226806 "-- url of the page with the problem -- : localhost -- HikaShop version -- : HikaShop Business: 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome 47.0.2526.106 m (64-bit) Hello! I've read faqs and some topics on the forum, but still can't solve the issue. I configured the UPS plugin, but it is still not shown. I attach Product Config, UPS config, Manual Shipping config, Checkout screen. Dimensions and weight specified, restrictions are correct (both the same in manual and ups shipping, and manual is shown during checkout), warehouse set in product and ups restrictions. What is the problem, I wonder... Regards, Artem.")* Everything is working now. I should have set state NY instead of New York. Maybe it will be helpful for anyone. Thanks, Mohamed! The following user(s) said Thank You: [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgxNTA0LXVwcy1tZXRob2Qtbm90LXNob3dlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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