[Skip to main content](#vessel-content) # Auspost V2- no place to enter shipping info ## - **[timknell](/forum/user/37862-timknell "View timknell's Profile")** - [![timknell's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar37862.gif)](/forum/user/37862-timknell "View timknell's Profile") Topic Author - [ Offline](/forum/user/37862-timknell) Less More - Posts: 50 - Thank you received: 1 - - - - 10 years 9 months ago [\#226643](#226643) by [timknell](/forum/user/37862-timknell "View timknell's Profile") *[Auspost V2- no place to enter shipping info](/forum/28-shipping-methods/881587-auspost-v2-no-place-to-enter-shipping-info#226643 "-- HikaShop version -- : 2.6.0 starter -- Joomla version -- : 3.6.8 -- PHP version -- : 5.5.30 Gudday all I can put items into my cart but when I proceed to checkout and go to shipping it is blank - there is no where for the buyer to enter information. I also see that unlike cart, payment and end steps the shipping is not a clickable link. I am using the Auspost v2 plugin NoShipping-1.png shows what am I seeing when I move to shipping step address_post_code-2.png show the checkout workflow AuspostPlugin-1 to 4 show what configuration I have set up at present.")* was created by *[timknell](/forum/user/37862-timknell "View timknell's Profile")* -- HikaShop version -- : 2.6.0 starter -- Joomla version -- : 3.6.8 -- PHP version -- : 5.5.30 Gudday all I can put items into my cart but when I proceed to checkout and go to shipping it is blank - there is no where for the buyer to enter information. I also see that unlike cart, payment and end steps the shipping is not a clickable link. I am using the Auspost v2 plugin NoShipping-1.png shows what am I seeing when I move to shipping step address_post_code-2.png show the checkout workflow AuspostPlugin-1 to 4 show what configuration I have set up at present. - [ ![Address_post_code-2_2016-01-16.png](/forum/attachment/28882) ](/forum/attachment/28882 "...2016-01-16.png") [ ](/forum/attachment/28882?download=1 "...2016-01-16.png") - [ ![NoShipping-1.png](/forum/attachment/28883) ](/forum/attachment/28883 "NoShipping-1.png") [ ](/forum/attachment/28883?download=1 "NoShipping-1.png") - [ ![AuspostPlugin-1.png](/forum/attachment/28884) ](/forum/attachment/28884 "...stPlugin-1.png") [ ](/forum/attachment/28884?download=1 "...stPlugin-1.png") - [ ![AuspostPlugin-2.png](/forum/attachment/28885) ](/forum/attachment/28885 "...stPlugin-2.png") [ ](/forum/attachment/28885?download=1 "...stPlugin-2.png") - [ ![AuspostPlugin-3.png](/forum/attachment/28886) ](/forum/attachment/28886 "...stPlugin-3.png") [ ](/forum/attachment/28886?download=1 "...stPlugin-3.png") - [ ![AuspostPlugin-4.png](/forum/attachment/28887) ](/forum/attachment/28887 "...stPlugin-4.png") [ ](/forum/attachment/28887?download=1 "...stPlugin-4.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgxNTg3LWF1c3Bvc3QtdjItbm8tcGxhY2UtdG8tZW50ZXItc2hpcHBpbmctaW5mbz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 9 months ago [\#226649](#226649) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Auspost V2- no place to enter shipping info](/forum/28-shipping-methods/881587-auspost-v2-no-place-to-enter-shipping-info#226649 "-- HikaShop version -- : 2.6.0 starter -- Joomla version -- : 3.6.8 -- PHP version -- : 5.5.30 Gudday all I can put items into my cart but when I proceed to checkout and go to shipping it is blank - there is no where for the buyer to enter information. I also see that unlike cart, payment and end steps the shipping is not a clickable link. I am using the Auspost v2 plugin NoShipping-1.png shows what am I seeing when I move to shipping step address_post_code-2.png show the checkout workflow AuspostPlugin-1 to 4 show what configuration I have set up at present.")* Hello, Your issue is probably coming from the fact that you have no "address" action on your checkout workflow, you can add it via "Hikashop->System->Configuration->Checkout". After that, checking each step of the "Shipping methods" section of the FAQ will probably help you : [ www.hikashop.com/support/faq.html#ship](http://www.hikashop.com/support/faq.html#ship) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgxNTg3LWF1c3Bvc3QtdjItbm8tcGxhY2UtdG8tZW50ZXItc2hpcHBpbmctaW5mbz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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