[Skip to main content](#vessel-content) # Australia Post shipping calculating wrong ## - **[iconvisual](/forum/user/30593-iconvisual "View iconvisual's Profile")** - [![iconvisual's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30593-iconvisual "View iconvisual's Profile") Topic Author - [ Offline](/forum/user/30593-iconvisual) Less More - Posts: 58 - Thank you received: 0 - - 10 years 8 months ago [\#230803](#230803) by [iconvisual](/forum/user/30593-iconvisual "View iconvisual's Profile") *[Australia Post shipping calculating wrong](/forum/28-shipping-methods/882495-australia-post-shipping-calculating-wrong#230803 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Chrome 41.0.2272.118 Hi, Updated Hikashop recently and because of the update I had to select Australia Post v2 as the shipping method. Selected the option that were similar to the original Australia Post options previously. Did a test and the calculating of the product to be sent is picking up the wrong dollar amount. (see attachment). Product dimensions are: Weight: 2kg Volume: 520, 480, 460 mm I tried this on the Australia Post website and it came back with the correct cost as V1, but V2 is not working, it looks like it is not picking up the product dimensions. I have had to restore back to V1 in the meantime.")* was created by *[iconvisual](/forum/user/30593-iconvisual "View iconvisual's Profile")* -- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Chrome 41.0.2272.118 Hi, Updated Hikashop recently and because of the update I had to select Australia Post v2 as the shipping method. Selected the option that were similar to the original Australia Post options previously. Did a test and the calculating of the product to be sent is picking up the wrong dollar amount. (see attachment). Product dimensions are: Weight: 2kg Volume: 520, 480, 460 mm I tried this on the Australia Post website and it came back with the correct cost as V1, but V2 is not working, it looks like it is not picking up the product dimensions. I have had to restore back to V1 in the meantime. - [ ![austech.jpg](/forum/attachment/29672) ](/forum/attachment/29672 "austech.jpg") [ ](/forum/attachment/29672?download=1 "austech.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgyNDk1LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLWNhbGN1bGF0aW5nLXdyb25nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 8 months ago [\#230853](#230853) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Australia Post shipping calculating wrong](/forum/28-shipping-methods/882495-australia-post-shipping-calculating-wrong#230853 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Chrome 41.0.2272.118 Hi, Updated Hikashop recently and because of the update I had to select Australia Post v2 as the shipping method. Selected the option that were similar to the original Australia Post options previously. Did a test and the calculating of the product to be sent is picking up the wrong dollar amount. (see attachment). Product dimensions are: Weight: 2kg Volume: 520, 480, 460 mm I tried this on the Australia Post website and it came back with the correct cost as V1, but V2 is not working, it looks like it is not picking up the product dimensions. I have had to restore back to V1 in the meantime.")* Hello, Note that you're not forced to use the V2 version if you are getting the correct rates with the V1 version. Regarding the V2 version, it's only sending these parameters to the Australia Post platform and then display the Australia Post response. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgyNDk1LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLWNhbGN1bGF0aW5nLXdyb25nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[iconvisual](/forum/user/30593-iconvisual "View iconvisual's Profile")** - [![iconvisual's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30593-iconvisual "View iconvisual's Profile") Topic Author - [ Offline](/forum/user/30593-iconvisual) Less More - Posts: 58 - Thank you received: 0 - - 10 years 8 months ago [\#230917](#230917) by [iconvisual](/forum/user/30593-iconvisual "View iconvisual's Profile") Replied by *[iconvisual](/forum/user/30593-iconvisual "View iconvisual's Profile")* on topic *[Australia Post shipping calculating wrong](/forum/28-shipping-methods/882495-australia-post-shipping-calculating-wrong#230917 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Chrome 41.0.2272.118 Hi, Updated Hikashop recently and because of the update I had to select Australia Post v2 as the shipping method. Selected the option that were similar to the original Australia Post options previously. Did a test and the calculating of the product to be sent is picking up the wrong dollar amount. (see attachment). Product dimensions are: Weight: 2kg Volume: 520, 480, 460 mm I tried this on the Australia Post website and it came back with the correct cost as V1, but V2 is not working, it looks like it is not picking up the product dimensions. I have had to restore back to V1 in the meantime.")* Is there a way to remove the displayed error on the checkout page? That Australia Post shipping version is deprecated and is using the old Australia post API, Please start using the new Australia Post v2 shipping method Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgyNDk1LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLWNhbGN1bGF0aW5nLXdyb25nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 8 months ago - 10 years 8 months ago [\#231025](#231025) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Australia Post shipping calculating wrong](/forum/28-shipping-methods/882495-australia-post-shipping-calculating-wrong#231025 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Chrome 41.0.2272.118 Hi, Updated Hikashop recently and because of the update I had to select Australia Post v2 as the shipping method. Selected the option that were similar to the original Australia Post options previously. Did a test and the calculating of the product to be sent is picking up the wrong dollar amount. (see attachment). Product dimensions are: Weight: 2kg Volume: 520, 480, 460 mm I tried this on the Australia Post website and it came back with the correct cost as V1, but V2 is not working, it looks like it is not picking up the product dimensions. I have had to restore back to V1 in the meantime.")* Hello, Note that this error message won't be displayed for customers but only for super admin accounts. But if you really want to remove it, you'll have to remove these lines on the "Aupost.php" file : Code: $iAmSuperAdmin = false; if(!HIKASHOP_J16) { $iAmSuperAdmin = ($user->get('gid') == 25); } else { $iAmSuperAdmin = $user->authorise('core.admin'); } if ($iAmSuperAdmin) $app->enqueueMessage('That Australia Post shipping version is deprecated and is using the old Australia post API, Please start using the new Australia Post v2 shipping method'); Last edit: 10 years 8 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgyNDk1LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLWNhbGN1bGF0aW5nLXdyb25nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[iconvisual](/forum/user/30593-iconvisual "View iconvisual's Profile")** - [![iconvisual's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30593-iconvisual "View iconvisual's Profile") Topic Author - [ Offline](/forum/user/30593-iconvisual) Less More - Posts: 58 - Thank you received: 0 - - 10 years 8 months ago [\#231061](#231061) by [iconvisual](/forum/user/30593-iconvisual "View iconvisual's Profile") Replied by *[iconvisual](/forum/user/30593-iconvisual "View iconvisual's Profile")* on topic *[Australia Post shipping calculating wrong](/forum/28-shipping-methods/882495-australia-post-shipping-calculating-wrong#231061 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Chrome 41.0.2272.118 Hi, Updated Hikashop recently and because of the update I had to select Australia Post v2 as the shipping method. Selected the option that were similar to the original Australia Post options previously. Did a test and the calculating of the product to be sent is picking up the wrong dollar amount. (see attachment). Product dimensions are: Weight: 2kg Volume: 520, 480, 460 mm I tried this on the Australia Post website and it came back with the correct cost as V1, but V2 is not working, it looks like it is not picking up the product dimensions. I have had to restore back to V1 in the meantime.")* Thank you Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgyNDk1LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLWNhbGN1bGF0aW5nLXdyb25nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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