[Skip to main content](#vessel-content) # "Include Prices" not working on Fedex plugin ## - **[deuce4884](/forum/user/38332-deuce4884 "View deuce4884's Profile")** - [![deuce4884's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38332-deuce4884 "View deuce4884's Profile") Topic Author - [ Offline](/forum/user/38332-deuce4884) Less More - Posts: 128 - Thank you received: 3 - - 10 years 6 months ago [\#237058](#237058) by [deuce4884](/forum/user/38332-deuce4884 "View deuce4884's Profile") *["Include Prices" not working on Fedex plugin](/forum/28-shipping-methods/883930-include-prices-not-working-on-fedex-plugin#237058 "-- HikaShop version -- : 2.5.1 -- Joomla version -- : 3.5.0 -- PHP version -- : 5.3.24 I've noticed going through the checkout process that the "include prices" setting in the Fedex shipping plugin is not working. The shipping price stays the same whether it is set to yes or no. This is making me come up short on when I create a shipment with Fedex and everytime I'm short almost the exact amount of the insurance. What's going on here?")* was created by *[deuce4884](/forum/user/38332-deuce4884 "View deuce4884's Profile")* -- HikaShop version -- : 2.5.1 -- Joomla version -- : 3.5.0 -- PHP version -- : 5.3.24 I've noticed going through the checkout process that the "include prices" setting in the Fedex shipping plugin is not working. The shipping price stays the same whether it is set to yes or no. This is making me come up short on when I create a shipment with Fedex and everytime I'm short almost the exact amount of the insurance. What's going on here? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgzOTMwLWluY2x1ZGUtcHJpY2VzLW5vdC13b3JraW5nLW9uLWZlZGV4LXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 6 months ago [\#237320](#237320) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *["Include Prices" not working on Fedex plugin](/forum/28-shipping-methods/883930-include-prices-not-working-on-fedex-plugin#237320 "-- HikaShop version -- : 2.5.1 -- Joomla version -- : 3.5.0 -- PHP version -- : 5.3.24 I've noticed going through the checkout process that the "include prices" setting in the Fedex shipping plugin is not working. The shipping price stays the same whether it is set to yes or no. This is making me come up short on when I create a shipment with Fedex and everytime I'm short almost the exact amount of the insurance. What's going on here?")* Hello, As it's said on the FedEx documentation : > If this option is activated the price of goods is given to FedEx so that it can add the shipping insurance in the prices (more expensive). The "Include Prices" option will only send information about your order products price to the FedEx Platform. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgzOTMwLWluY2x1ZGUtcHJpY2VzLW5vdC13b3JraW5nLW9uLWZlZGV4LXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[deuce4884](/forum/user/38332-deuce4884 "View deuce4884's Profile")** - [![deuce4884's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38332-deuce4884 "View deuce4884's Profile") Topic Author - [ Offline](/forum/user/38332-deuce4884) Less More - Posts: 128 - Thank you received: 3 - - 10 years 6 months ago [\#237394](#237394) by [deuce4884](/forum/user/38332-deuce4884 "View deuce4884's Profile") Replied by *[deuce4884](/forum/user/38332-deuce4884 "View deuce4884's Profile")* on topic *["Include Prices" not working on Fedex plugin](/forum/28-shipping-methods/883930-include-prices-not-working-on-fedex-plugin#237394 "-- HikaShop version -- : 2.5.1 -- Joomla version -- : 3.5.0 -- PHP version -- : 5.3.24 I've noticed going through the checkout process that the "include prices" setting in the Fedex shipping plugin is not working. The shipping price stays the same whether it is set to yes or no. This is making me come up short on when I create a shipment with Fedex and everytime I'm short almost the exact amount of the insurance. What's going on here?")* I know about the documentation. What I'm saying is setting it to yes is not working. The rate it comes back with cannot be including the insurance because the rate it comes back with is short the exact amount of what the insurance cost me when I create the shipment, which is costing me money. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgzOTMwLWluY2x1ZGUtcHJpY2VzLW5vdC13b3JraW5nLW9uLWZlZGV4LXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 6 months ago [\#237536](#237536) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *["Include Prices" not working on Fedex plugin](/forum/28-shipping-methods/883930-include-prices-not-working-on-fedex-plugin#237536 "-- HikaShop version -- : 2.5.1 -- Joomla version -- : 3.5.0 -- PHP version -- : 5.3.24 I've noticed going through the checkout process that the "include prices" setting in the Fedex shipping plugin is not working. The shipping price stays the same whether it is set to yes or no. This is making me come up short on when I create a shipment with Fedex and everytime I'm short almost the exact amount of the insurance. What's going on here?")* Hello, I just tested it on my end and the FedEx shipping plugin is correctly sending information about the product prices, and then displaying the shipping prices returned by the FedEx platform. So if the insurance isn't correctly returned or added to the price returned by the FedEx Shipping platform, you can for example add a price to the FedEx shipping method to an insurance cost. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODgzOTMwLWluY2x1ZGUtcHJpY2VzLW5vdC13b3JraW5nLW9uLWZlZGV4LXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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