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#   UPS: No Shipping Method Found

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- **[jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")**
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10 years 5 months ago [\#240253](#240253) by [jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")  *[UPS: No Shipping Method Found](/forum/28-shipping-methods/884538-ups-no-shipping-method-found#240253 "Hi there -  We are setting UPS shipping method and have followed the steps mentioned in the documentation but for UPS it says no shipping method found. The Fedex shipping method is setup correctly though.  This is the product I am using for Test Checkouts -   www.artisanxchange.com/2016/index.php?op...s&amp;Itemid=278&amp;lang=en  It has weight and dimensions set. The address for the checkout is of US and I have setup the warehouse to be of US as well. I have tested both with and without restrictions but even then the error message stays the same.  Could you please help with this.")* was created by *[jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")*

Hi there -

We are setting UPS shipping method and have followed the steps mentioned in the documentation but for UPS it says no shipping method found. The Fedex shipping method is setup correctly though.

This is the product I am using for Test Checkouts - [ www.artisanxchange.com/2016/index.php?op...s&amp;Itemid=278&amp;lang=en](http://www.artisanxchange.com/2016/index.php?option=com_hikashop&ctrl=category&task=listing&cid=191&name=hats&Itemid=278&lang=en)

It has weight and dimensions set. The address for the checkout is of US and I have setup the warehouse to be of US as well. I have tested both with and without restrictions but even then the error message stays the same.

Could you please help with this.

- [ ![1.png](/forum/attachment/31434) ](/forum/attachment/31434 "1.png") [ ](/forum/attachment/31434?download=1 "1.png")
- [ ![2.png](/forum/attachment/31435) ](/forum/attachment/31435 "2.png") [ ](/forum/attachment/31435?download=1 "2.png")
- [ ![3.png](/forum/attachment/31436) ](/forum/attachment/31436 "3.png") [ ](/forum/attachment/31436?download=1 "3.png")
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10 years 5 months ago -  10 years 5 months ago [\#240325](#240325) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS: No Shipping Method Found](/forum/28-shipping-methods/884538-ups-no-shipping-method-found#240325 "Hi there -  We are setting UPS shipping method and have followed the steps mentioned in the documentation but for UPS it says no shipping method found. The Fedex shipping method is setup correctly though.  This is the product I am using for Test Checkouts -   www.artisanxchange.com/2016/index.php?op...s&amp;Itemid=278&amp;lang=en  It has weight and dimensions set. The address for the checkout is of US and I have setup the warehouse to be of US as well. I have tested both with and without restrictions but even then the error message stays the same.  Could you please help with this.")*

Hello,
It's working fine when I create another UPS shipping method with MY credentials and with the same configuration as your UPS methods through your website, so the problem is probably coming from your UPS credentials, the best solution will probably be to check it and contact the UPS platform about it.

- [ ![Checkout&#95;-&#95;Google&#95;Chrome&#95;2016-05-17&#95;12&#95;23&#95;42.png](/forum/attachment/31476) ](/forum/attachment/31476 "...7&#95;12&#95;23&#95;42.png") [ ](/forum/attachment/31476?download=1 "...7&#95;12&#95;23&#95;42.png")

Last edit: 10 years 5 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile").

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