[Skip to main content](#vessel-content) # Shipping Not Generating Correctly ## - **[BounceHouseOwner](/forum/user/32544-bouncehouseowner "View BounceHouseOwner's Profile")** - [![BounceHouseOwner's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar32544.jpg)](/forum/user/32544-bouncehouseowner "View BounceHouseOwner's Profile") Topic Author - [ Offline](/forum/user/32544-bouncehouseowner) Less More - Posts: 90 - Thank you received: 2 - - 10 years 5 months ago [\#240282](#240282) by [BounceHouseOwner](/forum/user/32544-bouncehouseowner "View BounceHouseOwner's Profile") *[Shipping Not Generating Correctly](/forum/28-shipping-methods/884543-shipping-not-generating-correctly#240282 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.3.1 I currently have shipping removed from the check out process. I need to get this working before I leave it on. I created a manual shipping method. Phoenix Delivery $50. I put in the lowest zip code and the highest zip code in this city. I created a test account to get it to populate the shipping. When I did this, at the check out, I was given bubble options. I wanted the shipping to automatically calculate as I have numerous cities to enter and don't want customers choosing the city. What am I doing wrong?")* was created by *[BounceHouseOwner](/forum/user/32544-bouncehouseowner "View BounceHouseOwner's Profile")* -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.3.1 I currently have shipping removed from the check out process. I need to get this working before I leave it on. I created a manual shipping method. Phoenix Delivery $50. I put in the lowest zip code and the highest zip code in this city. I created a test account to get it to populate the shipping. When I did this, at the check out, I was given bubble options. I wanted the shipping to automatically calculate as I have numerous cities to enter and don't want customers choosing the city. What am I doing wrong? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODg0NTQzLXNoaXBwaW5nLW5vdC1nZW5lcmF0aW5nLWNvcnJlY3RseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 10 years 5 months ago [\#240286](#240286) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping Not Generating Correctly](/forum/28-shipping-methods/884543-shipping-not-generating-correctly#240286 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.3.1 I currently have shipping removed from the check out process. I need to get this working before I leave it on. I created a manual shipping method. Phoenix Delivery $50. I put in the lowest zip code and the highest zip code in this city. I created a test account to get it to populate the shipping. When I did this, at the check out, I was given bubble options. I wanted the shipping to automatically calculate as I have numerous cities to enter and don't want customers choosing the city. What am I doing wrong?")* Hi, I don't understand what you means by "I was given bubble options". I don't see how you can have several shipping methods on your checkout to select from if you've configured only only shipping method in the backend. Could you please provide more information on what is the problem and how you configured your shipping methods ? If you could provide screenshots of all that it would be great. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODg0NTQzLXNoaXBwaW5nLW5vdC1nZW5lcmF0aW5nLWNvcnJlY3RseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[BounceHouseOwner](/forum/user/32544-bouncehouseowner "View BounceHouseOwner's Profile")** - [![BounceHouseOwner's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar32544.jpg)](/forum/user/32544-bouncehouseowner "View BounceHouseOwner's Profile") Topic Author - [ Offline](/forum/user/32544-bouncehouseowner) Less More - Posts: 90 - Thank you received: 2 - - 10 years 5 months ago [\#240381](#240381) by [BounceHouseOwner](/forum/user/32544-bouncehouseowner "View BounceHouseOwner's Profile") Replied by *[BounceHouseOwner](/forum/user/32544-bouncehouseowner "View BounceHouseOwner's Profile")* on topic *[Shipping Not Generating Correctly](/forum/28-shipping-methods/884543-shipping-not-generating-correctly#240381 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.3.1 I currently have shipping removed from the check out process. I need to get this working before I leave it on. I created a manual shipping method. Phoenix Delivery $50. I put in the lowest zip code and the highest zip code in this city. I created a test account to get it to populate the shipping. When I did this, at the check out, I was given bubble options. I wanted the shipping to automatically calculate as I have numerous cities to enter and don't want customers choosing the city. What am I doing wrong?")* Sorry about the wording. I don't know what it's called. I've attached a screen shot. I have published only a couple of the item to give an example. - [ ![Capture.jpg](/forum/attachment/31487) ](/forum/attachment/31487 "Capture.jpg") [ ](/forum/attachment/31487?download=1 "Capture.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODg0NTQzLXNoaXBwaW5nLW5vdC1nZW5lcmF0aW5nLWNvcnJlY3RseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 5 months ago [\#240416](#240416) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping Not Generating Correctly](/forum/28-shipping-methods/884543-shipping-not-generating-correctly#240416 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.3.1 I currently have shipping removed from the check out process. I need to get this working before I leave it on. I created a manual shipping method. Phoenix Delivery $50. I put in the lowest zip code and the highest zip code in this city. I created a test account to get it to populate the shipping. When I did this, at the check out, I was given bubble options. I wanted the shipping to automatically calculate as I have numerous cities to enter and don't want customers choosing the city. What am I doing wrong?")* Hello, 1. Regarding the "Your are only requesting a reservation" shipping method, the best solution will probably be to use the "Contact" button so that you customer won't have to pay their order and will directly contact you about the product. 2. I still don't fully understand what you want, so can you tell me what you exactly want through some screenshots for example ? Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODg0NTQzLXNoaXBwaW5nLW5vdC1nZW5lcmF0aW5nLWNvcnJlY3RseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[BounceHouseOwner](/forum/user/32544-bouncehouseowner "View BounceHouseOwner's Profile")** - [![BounceHouseOwner's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar32544.jpg)](/forum/user/32544-bouncehouseowner "View BounceHouseOwner's Profile") Topic Author - [ Offline](/forum/user/32544-bouncehouseowner) Less More - Posts: 90 - Thank you received: 2 - - 10 years 5 months ago [\#240497](#240497) by [BounceHouseOwner](/forum/user/32544-bouncehouseowner "View BounceHouseOwner's Profile") Replied by *[BounceHouseOwner](/forum/user/32544-bouncehouseowner "View BounceHouseOwner's Profile")* on topic *[Shipping Not Generating Correctly](/forum/28-shipping-methods/884543-shipping-not-generating-correctly#240497 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.3.1 I currently have shipping removed from the check out process. I need to get this working before I leave it on. I created a manual shipping method. Phoenix Delivery $50. I put in the lowest zip code and the highest zip code in this city. I created a test account to get it to populate the shipping. When I did this, at the check out, I was given bubble options. I wanted the shipping to automatically calculate as I have numerous cities to enter and don't want customers choosing the city. What am I doing wrong?")* Hi Mohamed, 1. I don't want it to say that during the shipping process. I have this in there right now to show you what I am seeing. At this time customers are not paying for the "order" but I want this website to be able to collect payments. 2. What I want is kind of similar to another shipping company's add on. Customer order, they type in their city or zip code and the system gives them the amount for "shipping". In my case it's delivery. We deliver throughout the state. So, I am wanting the system to generate "shipping" (which is our delivery) based on what I enter in. Joe is looking to rent a bounce house and lives in Phoenix. He goes to our website and starts the reservation. He enters his delivery address (which says shipping at the moment). Before he checks out, the screen shows the amount for the rental, the amount for the delivery, the amount for the tax, and then the complete total. I added 2 files. One is the way I have Phoenix shipping set up and the second shows what I'm wanting. The second example is taken from elsewhere but trying to give you an example. Thanks - [ ![Capture_2016-05-18-2.jpg](/forum/attachment/31509) ](/forum/attachment/31509 "...16-05-18-2.jpg") [ ](/forum/attachment/31509?download=1 "...16-05-18-2.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODg0NTQzLXNoaXBwaW5nLW5vdC1nZW5lcmF0aW5nLWNvcnJlY3RseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 5 months ago [\#240557](#240557) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping Not Generating Correctly](/forum/28-shipping-methods/884543-shipping-not-generating-correctly#240557 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.3.1 I currently have shipping removed from the check out process. I need to get this working before I leave it on. I created a manual shipping method. Phoenix Delivery $50. I put in the lowest zip code and the highest zip code in this city. I created a test account to get it to populate the shipping. When I did this, at the check out, I was given bubble options. I wanted the shipping to automatically calculate as I have numerous cities to enter and don't want customers choosing the city. What am I doing wrong?")* Hello, > Customer order, they type in their city or zip code and the system gives them the amount for "shipping" In that case the solution will be to create one shipping method per shipping address by using the "Zone" and "Price" options to properly restrict the zone in which you want your price to be applied. Also, note that you can create specifics shipping zones via "Hikashop->System->Zones". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODg0NTQzLXNoaXBwaW5nLW5vdC1nZW5lcmF0aW5nLWNvcnJlY3RseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[BounceHouseOwner](/forum/user/32544-bouncehouseowner "View BounceHouseOwner's Profile")** - [![BounceHouseOwner's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar32544.jpg)](/forum/user/32544-bouncehouseowner "View BounceHouseOwner's Profile") Topic Author - [ Offline](/forum/user/32544-bouncehouseowner) Less More - Posts: 90 - Thank you received: 2 - - 10 years 5 months ago [\#242032](#242032) by [BounceHouseOwner](/forum/user/32544-bouncehouseowner "View BounceHouseOwner's Profile") Replied by *[BounceHouseOwner](/forum/user/32544-bouncehouseowner "View BounceHouseOwner's Profile")* on topic *[Shipping Not Generating Correctly](/forum/28-shipping-methods/884543-shipping-not-generating-correctly#242032 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.3.1 I currently have shipping removed from the check out process. I need to get this working before I leave it on. I created a manual shipping method. Phoenix Delivery $50. I put in the lowest zip code and the highest zip code in this city. I created a test account to get it to populate the shipping. When I did this, at the check out, I was given bubble options. I wanted the shipping to automatically calculate as I have numerous cities to enter and don't want customers choosing the city. What am I doing wrong?")* I think I got this figured out, however, I don't think using a zip code range is going to work for me. I noticed cities overlap zip codes, meaning, one city range may be 8000 to 8100, but another city may be using zip code 8050. Is there a way I can generate a shipping quote by way of city instead of zip? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODg0NTQzLXNoaXBwaW5nLW5vdC1nZW5lcmF0aW5nLWNvcnJlY3RseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 10 years 5 months ago [\#242067](#242067) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping Not Generating Correctly](/forum/28-shipping-methods/884543-shipping-not-generating-correctly#242067 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.3.1 I currently have shipping removed from the check out process. I need to get this working before I leave it on. I created a manual shipping method. Phoenix Delivery $50. I put in the lowest zip code and the highest zip code in this city. I created a test account to get it to populate the shipping. When I did this, at the check out, I was given bubble options. I wanted the shipping to automatically calculate as I have numerous cities to enter and don't want customers choosing the city. What am I doing wrong?")* No. You can't know how the customer will write the name of a city. For example for the city "saint étienne". Some might write "saint etienne", some "Saint étienne", some "Saint Etienne", etc. So to be able to do it on the city, it would require entering all the possible cities in the custom field and have it display as a dropdown, and then modify the shipping plugin to be able to restrict it on the selected city. Zip code is the way to go. You can either create one shipping method per range, or use this plugin to handle zip code lists: [ brainforge.co.uk/downloads/hikashop-deli.../3-brainforge-manual](http://brainforge.co.uk/downloads/hikashop-delivery-date-plug-ins/product/3-brainforge-manual) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODg0NTQzLXNoaXBwaW5nLW5vdC1nZW5lcmF0aW5nLWNvcnJlY3RseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[BounceHouseOwner](/forum/user/32544-bouncehouseowner "View BounceHouseOwner's Profile")** - [![BounceHouseOwner's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar32544.jpg)](/forum/user/32544-bouncehouseowner "View BounceHouseOwner's Profile") Topic Author - [ Offline](/forum/user/32544-bouncehouseowner) Less More - Posts: 90 - Thank you received: 2 - - 10 years 5 months ago [\#242084](#242084) by [BounceHouseOwner](/forum/user/32544-bouncehouseowner "View BounceHouseOwner's Profile") Replied by *[BounceHouseOwner](/forum/user/32544-bouncehouseowner "View BounceHouseOwner's Profile")* on topic *[Shipping Not Generating Correctly](/forum/28-shipping-methods/884543-shipping-not-generating-correctly#242084 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.3.1 I currently have shipping removed from the check out process. I need to get this working before I leave it on. I created a manual shipping method. Phoenix Delivery $50. I put in the lowest zip code and the highest zip code in this city. I created a test account to get it to populate the shipping. When I did this, at the check out, I was given bubble options. I wanted the shipping to automatically calculate as I have numerous cities to enter and don't want customers choosing the city. What am I doing wrong?")* Thanks. Are there instructions on how to set up for the city? I'd like to give it a try but don't know how to set it up. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODg0NTQzLXNoaXBwaW5nLW5vdC1nZW5lcmF0aW5nLWNvcnJlY3RseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 5 months ago [\#242109](#242109) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping Not Generating Correctly](/forum/28-shipping-methods/884543-shipping-not-generating-correctly#242109 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.3.1 I currently have shipping removed from the check out process. I need to get this working before I leave it on. I created a manual shipping method. Phoenix Delivery $50. I put in the lowest zip code and the highest zip code in this city. I created a test account to get it to populate the shipping. When I did this, at the check out, I was given bubble options. I wanted the shipping to automatically calculate as I have numerous cities to enter and don't want customers choosing the city. What am I doing wrong?")* Hello, As Nicolas said : > it would require entering all the possible cities in the custom field and have it display as a dropdown, and then modify the shipping plugin to be able to restrict it on the selected city. The solution will be to directly : - Create an "Address" custom field via "Hikashop->Display->Custom fields" - Edit the code of your shipping plugin to adapt the shipping price and availability regarding your customer shipping address and the custom field value But some development skills will be required for the second one. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODg0NTQzLXNoaXBwaW5nLW5vdC1nZW5lcmF0aW5nLWNvcnJlY3RseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.066 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)