[Skip to main content](#vessel-content) # UPS Shipping option not showing. ## - **[brpierce82](/forum/user/42502-brpierce82 "View brpierce82's Profile")** - [![brpierce82's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/42502-brpierce82 "View brpierce82's Profile") Topic Author - [ Offline](/forum/user/42502-brpierce82) Less More - Posts: 4 - Thank you received: 0 - - 10 years 4 months ago [\#243013](#243013) by [brpierce82](/forum/user/42502-brpierce82 "View brpierce82's Profile") *[UPS Shipping option not showing.](/forum/28-shipping-methods/885071-ups-shipping-option-not-showing#243013 "-- url of the page with the problem -- : www.mgcleanersllc.com -- HikaShop version -- : 2.6.3 -- Joomla version -- : 2.5.8 -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : The total of your order is too low for all the possible shipping methods I am having trouble getting the option for UPS shipping to show up. I am getting the error: "The total of your order is too low for all the possible shipping methods" I have gone through the FAQ and it seems that everything is in place. I have tried different ways to adjust the restrictions and even removed all restrictions. Manual, "free shipping" is on and working. I have it set to use free shipping on orders over $499.99, This works flawlessly. I have set the UPS option to anything under $499.99, but continue to get the message: "The total of your order is too low for all the possible shipping methods."")* was created by *[brpierce82](/forum/user/42502-brpierce82 "View brpierce82's Profile")* -- url of the page with the problem -- : [ www.mgcleanersllc.com](http://www.mgcleanersllc.com) -- HikaShop version -- : 2.6.3 -- Joomla version -- : 2.5.8 -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : The total of your order is too low for all the possible shipping methods I am having trouble getting the option for UPS shipping to show up. I am getting the error: "The total of your order is too low for all the possible shipping methods" I have gone through the FAQ and it seems that everything is in place. I have tried different ways to adjust the restrictions and even removed all restrictions. Manual, "free shipping" is on and working. I have it set to use free shipping on orders over $499.99, This works flawlessly. I have set the UPS option to anything under $499.99, but continue to get the message: "The total of your order is too low for all the possible shipping methods." [ ![Screen_Shot_2016-06-14_at_11_22_45_AM.png](/forum/attachment/32065) ](/forum/attachment/32065 "...1_22_45_AM.png") - [ ![Screen_Shot_2016-06-14_at_11_22_45_AM.png](/forum/attachment/32065) ](/forum/attachment/32065 "...1_22_45_AM.png") [ ](/forum/attachment/32065?download=1 "...1_22_45_AM.png") - [ ![Screen_Shot_2016-06-14_at_11_23_10_AM.png](/forum/attachment/32066) ](/forum/attachment/32066 "...1_23_10_AM.png") [ ](/forum/attachment/32066?download=1 "...1_23_10_AM.png") - [ ![Screen_Shot_2016-06-14_at_11_23_49_AM.png](/forum/attachment/32067) ](/forum/attachment/32067 "...1_23_49_AM.png") [ ](/forum/attachment/32067?download=1 "...1_23_49_AM.png") - [ ![Screen_Shot_2016-06-14_at_11_24_03_AM.png](/forum/attachment/32068) ](/forum/attachment/32068 "...1_24_03_AM.png") [ ](/forum/attachment/32068?download=1 "...1_24_03_AM.png") - [ ![Screen_Shot_2016-06-14_at_11_24_16_AM.png](/forum/attachment/32069) ](/forum/attachment/32069 "...1_24_16_AM.png") [ ](/forum/attachment/32069?download=1 "...1_24_16_AM.png") - [ ![Screen_Shot_2016-06-14_at_11_24_32_AM.png](/forum/attachment/32070) ](/forum/attachment/32070 "...1_24_32_AM.png") [ ](/forum/attachment/32070?download=1 "...1_24_32_AM.png") - [ ![Screen_Shot_2016-06-14_at_11_24_50_AM.png](/forum/attachment/32071) ](/forum/attachment/32071 "...1_24_50_AM.png") [ ](/forum/attachment/32071?download=1 "...1_24_50_AM.png") - [ ![Screen_Shot_2016-06-14_at_11_25_08_AM.png](/forum/attachment/32072) ](/forum/attachment/32072 "...1_25_08_AM.png") [ ](/forum/attachment/32072?download=1 "...1_25_08_AM.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODg1MDcxLXVwcy1zaGlwcGluZy1vcHRpb24tbm90LXNob3dpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 4 months ago [\#243048](#243048) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS Shipping option not showing.](/forum/28-shipping-methods/885071-ups-shipping-option-not-showing#243048 "-- url of the page with the problem -- : www.mgcleanersllc.com -- HikaShop version -- : 2.6.3 -- Joomla version -- : 2.5.8 -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : The total of your order is too low for all the possible shipping methods I am having trouble getting the option for UPS shipping to show up. I am getting the error: "The total of your order is too low for all the possible shipping methods" I have gone through the FAQ and it seems that everything is in place. I have tried different ways to adjust the restrictions and even removed all restrictions. Manual, "free shipping" is on and working. I have it set to use free shipping on orders over $499.99, This works flawlessly. I have set the UPS option to anything under $499.99, but continue to get the message: "The total of your order is too low for all the possible shipping methods."")* Hello, Firstly, you should change the value of the "State/Province code" option through your UPS shipping configuration page by "TX" instead of "Texas" and test it again. Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODg1MDcxLXVwcy1zaGlwcGluZy1vcHRpb24tbm90LXNob3dpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[brpierce82](/forum/user/42502-brpierce82 "View brpierce82's Profile")** - [![brpierce82's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/42502-brpierce82 "View brpierce82's Profile") Topic Author - [ Offline](/forum/user/42502-brpierce82) Less More - Posts: 4 - Thank you received: 0 - - 10 years 4 months ago [\#243096](#243096) by [brpierce82](/forum/user/42502-brpierce82 "View brpierce82's Profile") Replied by *[brpierce82](/forum/user/42502-brpierce82 "View brpierce82's Profile")* on topic *[UPS Shipping option not showing.](/forum/28-shipping-methods/885071-ups-shipping-option-not-showing#243096 "-- url of the page with the problem -- : www.mgcleanersllc.com -- HikaShop version -- : 2.6.3 -- Joomla version -- : 2.5.8 -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : The total of your order is too low for all the possible shipping methods I am having trouble getting the option for UPS shipping to show up. I am getting the error: "The total of your order is too low for all the possible shipping methods" I have gone through the FAQ and it seems that everything is in place. I have tried different ways to adjust the restrictions and even removed all restrictions. Manual, "free shipping" is on and working. I have it set to use free shipping on orders over $499.99, This works flawlessly. I have set the UPS option to anything under $499.99, but continue to get the message: "The total of your order is too low for all the possible shipping methods."")* I did this and get the same error. As expected. I have tried several different variations, including deleting the shipping option and starting over 3 different times. The same error message occurs for anything that doesn't qualify for the manual shipping option. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODg1MDcxLXVwcy1zaGlwcGluZy1vcHRpb24tbm90LXNob3dpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 4 months ago - 10 years 4 months ago [\#243107](#243107) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS Shipping option not showing.](/forum/28-shipping-methods/885071-ups-shipping-option-not-showing#243107 "-- url of the page with the problem -- : www.mgcleanersllc.com -- HikaShop version -- : 2.6.3 -- Joomla version -- : 2.5.8 -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : The total of your order is too low for all the possible shipping methods I am having trouble getting the option for UPS shipping to show up. I am getting the error: "The total of your order is too low for all the possible shipping methods" I have gone through the FAQ and it seems that everything is in place. I have tried different ways to adjust the restrictions and even removed all restrictions. Manual, "free shipping" is on and working. I have it set to use free shipping on orders over $499.99, This works flawlessly. I have set the UPS option to anything under $499.99, but continue to get the message: "The total of your order is too low for all the possible shipping methods."")* Hello, Then can you give us a temporary access to your back-end through our contact form so that we can directly test and debug it ? [ www.hikashop.com/support/contact-us.html](http://www.hikashop.com/support/contact-us.html) Thank you. Last edit: 10 years 4 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODg1MDcxLXVwcy1zaGlwcGluZy1vcHRpb24tbm90LXNob3dpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 3 months ago - 10 years 3 months ago [\#244092](#244092) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS Shipping option not showing.](/forum/28-shipping-methods/885071-ups-shipping-option-not-showing#244092 "-- url of the page with the problem -- : www.mgcleanersllc.com -- HikaShop version -- : 2.6.3 -- Joomla version -- : 2.5.8 -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : The total of your order is too low for all the possible shipping methods I am having trouble getting the option for UPS shipping to show up. I am getting the error: "The total of your order is too low for all the possible shipping methods" I have gone through the FAQ and it seems that everything is in place. I have tried different ways to adjust the restrictions and even removed all restrictions. Manual, "free shipping" is on and working. I have it set to use free shipping on orders over $499.99, This works flawlessly. I have set the UPS option to anything under $499.99, but continue to get the message: "The total of your order is too low for all the possible shipping methods."")* Hello, I'm sorry but I'm having a "Username and password do not match or you do not have an account yet." error message with the access you gave me. Also, can you test it with equals "Minimum/Maximum Price" options like $499.99 or $500.00 ? Thank you. Last edit: 10 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODg1MDcxLXVwcy1zaGlwcGluZy1vcHRpb24tbm90LXNob3dpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[brpierce82](/forum/user/42502-brpierce82 "View brpierce82's Profile")** - [![brpierce82's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/42502-brpierce82 "View brpierce82's Profile") Topic Author - [ Offline](/forum/user/42502-brpierce82) Less More - Posts: 4 - Thank you received: 0 - - 10 years 3 months ago [\#244366](#244366) by [brpierce82](/forum/user/42502-brpierce82 "View brpierce82's Profile") Replied by *[brpierce82](/forum/user/42502-brpierce82 "View brpierce82's Profile")* on topic *[UPS Shipping option not showing.](/forum/28-shipping-methods/885071-ups-shipping-option-not-showing#244366 "-- url of the page with the problem -- : www.mgcleanersllc.com -- HikaShop version -- : 2.6.3 -- Joomla version -- : 2.5.8 -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : The total of your order is too low for all the possible shipping methods I am having trouble getting the option for UPS shipping to show up. I am getting the error: "The total of your order is too low for all the possible shipping methods" I have gone through the FAQ and it seems that everything is in place. I have tried different ways to adjust the restrictions and even removed all restrictions. Manual, "free shipping" is on and working. I have it set to use free shipping on orders over $499.99, This works flawlessly. I have set the UPS option to anything under $499.99, but continue to get the message: "The total of your order is too low for all the possible shipping methods."")* I currently have the shipping maximum set at $499.99 since my site offers free shipping on orders over $500.00. Since, I have also tried setting the minimum purchase to $.01, with no change in the error I receive. [ ![Screen_Shot_2016-06-14_at_11_24_32_AM_2016-06-29.png](/forum/attachment/32390) ](/forum/attachment/32390 "...2016-06-29.png") - [ ![Screen_Shot_2016-06-14_at_11_24_32_AM_2016-06-29.png](/forum/attachment/32390) ](/forum/attachment/32390 "...2016-06-29.png") [ ](/forum/attachment/32390?download=1 "...2016-06-29.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODg1MDcxLXVwcy1zaGlwcGluZy1vcHRpb24tbm90LXNob3dpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 3 months ago [\#244449](#244449) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS Shipping option not showing.](/forum/28-shipping-methods/885071-ups-shipping-option-not-showing#244449 "-- url of the page with the problem -- : www.mgcleanersllc.com -- HikaShop version -- : 2.6.3 -- Joomla version -- : 2.5.8 -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : The total of your order is too low for all the possible shipping methods I am having trouble getting the option for UPS shipping to show up. I am getting the error: "The total of your order is too low for all the possible shipping methods" I have gone through the FAQ and it seems that everything is in place. I have tried different ways to adjust the restrictions and even removed all restrictions. Manual, "free shipping" is on and working. I have it set to use free shipping on orders over $499.99, This works flawlessly. I have set the UPS option to anything under $499.99, but continue to get the message: "The total of your order is too low for all the possible shipping methods."")* Hello, I tested it with the "minimum price" option of your Free shipping method set to 499.99 and it worked fine, so you should actually play with "Minimum / Maximum Price" options to exactly get the behavior you want. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODg1MDcxLXVwcy1zaGlwcGluZy1vcHRpb24tbm90LXNob3dpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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