[Skip to main content](#vessel-content) # Fedex Group packages ## - **[Rapid](/forum/user/32553-rapid "View Rapid's Profile")** - [![Rapid's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32553-rapid "View Rapid's Profile") Topic Author - [ Offline](/forum/user/32553-rapid) Less More - Posts: 27 - Thank you received: 0 - - 9 years 7 months ago - 9 years 7 months ago [\#264811](#264811) by [Rapid](/forum/user/32553-rapid "View Rapid's Profile") *[Fedex Group packages](/forum/28-shipping-methods/889323-fedex-group-packages#264811 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.6.5 -- Browser(s) name and version -- : Any Hi, When I try to use the Fedex option 'Group Packages', it does two things: 1. All Fedex shipping returns as FREE SHIPPING in the Checkout page 2. I get this error: Warning: Division by zero in /home/xxxxx/public_html/administrator/components/com_hikashop/classes/currency.php on line 802 If I do not have the Group Packages selected then everything is OK and a price is returned from Fedex. But as it's making every product have its own package the end price is wrong. Thanks!")* was created by *[Rapid](/forum/user/32553-rapid "View Rapid's Profile")* -- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.6.5 -- Browser(s) name and version -- : Any Hi, When I try to use the Fedex option 'Group Packages', it does two things: 1. All Fedex shipping returns as FREE SHIPPING in the Checkout page 2. I get this error: Warning: Division by zero in /home/xxxxx/public_html/administrator/components/com_hikashop/classes/currency.php on line 802 If I do not have the Group Packages selected then everything is OK and a price is returned from Fedex. But as it's making every product have its own package the end price is wrong. Thanks! Last edit: 9 years 7 months ago by [Rapid](/forum/user/32553-rapid "View Rapid's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODg5MzIzLWZlZGV4LWdyb3VwLXBhY2thZ2VzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 9 years 7 months ago [\#264821](#264821) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Fedex Group packages](/forum/28-shipping-methods/889323-fedex-group-packages#264821 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.6.5 -- Browser(s) name and version -- : Any Hi, When I try to use the Fedex option 'Group Packages', it does two things: 1. All Fedex shipping returns as FREE SHIPPING in the Checkout page 2. I get this error: Warning: Division by zero in /home/xxxxx/public_html/administrator/components/com_hikashop/classes/currency.php on line 802 If I do not have the Group Packages selected then everything is OK and a price is returned from Fedex. But as it's making every product have its own package the end price is wrong. Thanks!")* Hello, In your case the best solution will probably be to directly use the last Hikashop version to see if you still have that issue, and also so that we can probably reproduce it. If you can't use the last Hikashop version, we'll need some screenshots of how you configured your : - FedEx shipping method - Products weight / dimension - Checkout workflow via "Hikashop->System->Configuration->Checkout" So that we can understand your issue. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODg5MzIzLWZlZGV4LWdyb3VwLXBhY2thZ2VzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Rapid](/forum/user/32553-rapid "View Rapid's Profile")** - [![Rapid's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32553-rapid "View Rapid's Profile") Topic Author - [ Offline](/forum/user/32553-rapid) Less More - Posts: 27 - Thank you received: 0 - - 9 years 7 months ago - 9 years 7 months ago [\#264934](#264934) by [Rapid](/forum/user/32553-rapid "View Rapid's Profile") Replied by *[Rapid](/forum/user/32553-rapid "View Rapid's Profile")* on topic *[Fedex Group packages](/forum/28-shipping-methods/889323-fedex-group-packages#264934 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.6.5 -- Browser(s) name and version -- : Any Hi, When I try to use the Fedex option 'Group Packages', it does two things: 1. All Fedex shipping returns as FREE SHIPPING in the Checkout page 2. I get this error: Warning: Division by zero in /home/xxxxx/public_html/administrator/components/com_hikashop/classes/currency.php on line 802 If I do not have the Group Packages selected then everything is OK and a price is returned from Fedex. But as it's making every product have its own package the end price is wrong. Thanks!")* Thanks for your reply. Images attached... - [ ![checkout_2017-03-14-2.jpg](/forum/attachment/37012) ](/forum/attachment/37012 "...17-03-14-2.jpg") [ ](/forum/attachment/37012?download=1 "...17-03-14-2.jpg") - [ ![front-end-a_2017-03-14.jpg](/forum/attachment/37015) ](/forum/attachment/37015 "...2017-03-14.jpg") [ ](/forum/attachment/37015?download=1 "...2017-03-14.jpg") - [ ![back-end-1.jpg](/forum/attachment/37016) ](/forum/attachment/37016 "back-end-1.jpg") [ ](/forum/attachment/37016?download=1 "back-end-1.jpg") - [ ![back-end-2.jpg](/forum/attachment/37017) ](/forum/attachment/37017 "back-end-2.jpg") [ ](/forum/attachment/37017?download=1 "back-end-2.jpg") Last edit: 9 years 7 months ago by [Rapid](/forum/user/32553-rapid "View Rapid's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODg5MzIzLWZlZGV4LWdyb3VwLXBhY2thZ2VzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 9 years 7 months ago - 9 years 7 months ago [\#264965](#264965) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Fedex Group packages](/forum/28-shipping-methods/889323-fedex-group-packages#264965 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.6.5 -- Browser(s) name and version -- : Any Hi, When I try to use the Fedex option 'Group Packages', it does two things: 1. All Fedex shipping returns as FREE SHIPPING in the Checkout page 2. I get this error: Warning: Division by zero in /home/xxxxx/public_html/administrator/components/com_hikashop/classes/currency.php on line 802 If I do not have the Group Packages selected then everything is OK and a price is returned from Fedex. But as it's making every product have its own package the end price is wrong. Thanks!")* Hello, That's really weird, I wasn't able to reproduce your issue on my end. Can you try it with that last FedEx shipping plugin version ? Please, don't forget to make a backup of your current FedEx shipping plugin before installing and using it. Last edit: 9 years 7 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODg5MzIzLWZlZGV4LWdyb3VwLXBhY2thZ2VzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Rapid](/forum/user/32553-rapid "View Rapid's Profile")** - [![Rapid's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32553-rapid "View Rapid's Profile") Topic Author - [ Offline](/forum/user/32553-rapid) Less More - Posts: 27 - Thank you received: 0 - - 9 years 7 months ago [\#265026](#265026) by [Rapid](/forum/user/32553-rapid "View Rapid's Profile") Replied by *[Rapid](/forum/user/32553-rapid "View Rapid's Profile")* on topic *[Fedex Group packages](/forum/28-shipping-methods/889323-fedex-group-packages#265026 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.6.5 -- Browser(s) name and version -- : Any Hi, When I try to use the Fedex option 'Group Packages', it does two things: 1. All Fedex shipping returns as FREE SHIPPING in the Checkout page 2. I get this error: Warning: Division by zero in /home/xxxxx/public_html/administrator/components/com_hikashop/classes/currency.php on line 802 If I do not have the Group Packages selected then everything is OK and a price is returned from Fedex. But as it's making every product have its own package the end price is wrong. Thanks!")* Thanks Mohammed, I did try to find the latest plugin prior but couldn't locate it... I installed the updated plugin and it seems to have done the trick, just waiting on Fedex to check their logs to confirm. Many thanks for your assistance. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODg5MzIzLWZlZGV4LWdyb3VwLXBhY2thZ2VzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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