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#   USPS Plugin Shipping Issue

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- **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")**
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9 years 6 months ago [\#269115](#269115) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[USPS Plugin Shipping Issue](/forum/28-shipping-methods/889739-usps-plugin-shipping-issue?start=20#269115 "-- url of the page with the problem -- :   www.ariesgamesandmiinis.com  -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- Browser(s) name and version -- : Chrome  Ever since updating to 3.0.1, I've had this odd USPS issue.  In the customer cart...there's no shipping options listed...they were there before the update. - See Customer Cart Image Attached In the Shipping Methods screen for the USPS plugin...the shipping options are listed. - See Shipping Methods 1-3 Images Attached In the Customer Order Screen on the back end...there's a new listing for USPS 2. This was never there before the update. - See Order Screen Image Attached.  Oddly enough, when I save out &amp; close the Shipping Methods screen for the USPS plugin...then the shipping options appear in the cart, but only for an hour or two. Then it all goes back to no shipping options in the cart.  Any ideas what's going on here?  I don't have any Zone's listed because I ship World Wide. This was the same way prior to the update, and I never had any issues.  Thank you very much!")*

Hello,

Can you edit the file "components\com_hikashop\views\checkout\tmpl\show_block_shipping.php" and change that line : Code:

window.Oby.registerAjax(['checkout.shipping.updated','cart.updated'], function(params){

By : Code:

window.Oby.registerAjax(['checkout.shipping.updated','cart.updated','checkout.user.updated'], function(params){

And it should fix your issue.

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9 years 6 months ago [\#269237](#269237) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")  Replied by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")* on topic *[USPS Plugin Shipping Issue](/forum/28-shipping-methods/889739-usps-plugin-shipping-issue?start=20#269237 "-- url of the page with the problem -- :   www.ariesgamesandmiinis.com  -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- Browser(s) name and version -- : Chrome  Ever since updating to 3.0.1, I've had this odd USPS issue.  In the customer cart...there's no shipping options listed...they were there before the update. - See Customer Cart Image Attached In the Shipping Methods screen for the USPS plugin...the shipping options are listed. - See Shipping Methods 1-3 Images Attached In the Customer Order Screen on the back end...there's a new listing for USPS 2. This was never there before the update. - See Order Screen Image Attached.  Oddly enough, when I save out &amp; close the Shipping Methods screen for the USPS plugin...then the shipping options appear in the cart, but only for an hour or two. Then it all goes back to no shipping options in the cart.  Any ideas what's going on here?  I don't have any Zone's listed because I ship World Wide. This was the same way prior to the update, and I never had any issues.  Thank you very much!")*

PERFECT! Thank you Mohamed! you are the god of the shipping plugin!!!

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9 years 6 months ago [\#269337](#269337) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")  Replied by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")* on topic *[USPS Plugin Shipping Issue](/forum/28-shipping-methods/889739-usps-plugin-shipping-issue?start=20#269337 "-- url of the page with the problem -- :   www.ariesgamesandmiinis.com  -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- Browser(s) name and version -- : Chrome  Ever since updating to 3.0.1, I've had this odd USPS issue.  In the customer cart...there's no shipping options listed...they were there before the update. - See Customer Cart Image Attached In the Shipping Methods screen for the USPS plugin...the shipping options are listed. - See Shipping Methods 1-3 Images Attached In the Customer Order Screen on the back end...there's a new listing for USPS 2. This was never there before the update. - See Order Screen Image Attached.  Oddly enough, when I save out &amp; close the Shipping Methods screen for the USPS plugin...then the shipping options appear in the cart, but only for an hour or two. Then it all goes back to no shipping options in the cart.  Any ideas what's going on here?  I don't have any Zone's listed because I ship World Wide. This was the same way prior to the update, and I never had any issues.  Thank you very much!")*

Mohamed, I applied the fix to my live site, and when tested, it worked fine...but today I got an order and the issue is back and when going into the shipping section of the order on the backend it's showing "usps2" for the shipping option again which correlates to the no shipping options available on the front end.

Any other thoughts on this one? If needed, I can upload a fresh copy of my live site &amp; database so you can look further? Just let me know. Thank you

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9 years 6 months ago [\#269359](#269359) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[USPS Plugin Shipping Issue](/forum/28-shipping-methods/889739-usps-plugin-shipping-issue?start=20#269359 "-- url of the page with the problem -- :   www.ariesgamesandmiinis.com  -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- Browser(s) name and version -- : Chrome  Ever since updating to 3.0.1, I've had this odd USPS issue.  In the customer cart...there's no shipping options listed...they were there before the update. - See Customer Cart Image Attached In the Shipping Methods screen for the USPS plugin...the shipping options are listed. - See Shipping Methods 1-3 Images Attached In the Customer Order Screen on the back end...there's a new listing for USPS 2. This was never there before the update. - See Order Screen Image Attached.  Oddly enough, when I save out &amp; close the Shipping Methods screen for the USPS plugin...then the shipping options appear in the cart, but only for an hour or two. Then it all goes back to no shipping options in the cart.  Any ideas what's going on here?  I don't have any Zone's listed because I ship World Wide. This was the same way prior to the update, and I never had any issues.  Thank you very much!")*

Hello,

Well if you can install the last Hikashop version directly through your Beta website by downloading it through our website, it will help us to directly test it with the fix we gave you.

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9 years 6 months ago [\#269400](#269400) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")  Replied by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")* on topic *[USPS Plugin Shipping Issue](/forum/28-shipping-methods/889739-usps-plugin-shipping-issue?start=20#269400 "-- url of the page with the problem -- :   www.ariesgamesandmiinis.com  -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- Browser(s) name and version -- : Chrome  Ever since updating to 3.0.1, I've had this odd USPS issue.  In the customer cart...there's no shipping options listed...they were there before the update. - See Customer Cart Image Attached In the Shipping Methods screen for the USPS plugin...the shipping options are listed. - See Shipping Methods 1-3 Images Attached In the Customer Order Screen on the back end...there's a new listing for USPS 2. This was never there before the update. - See Order Screen Image Attached.  Oddly enough, when I save out &amp; close the Shipping Methods screen for the USPS plugin...then the shipping options appear in the cart, but only for an hour or two. Then it all goes back to no shipping options in the cart.  Any ideas what's going on here?  I don't have any Zone's listed because I ship World Wide. This was the same way prior to the update, and I never had any issues.  Thank you very much!")*

All updated Mohamed...thank you for looking into it again.

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9 years 5 months ago -  9 years 5 months ago [\#269507](#269507) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[USPS Plugin Shipping Issue](/forum/28-shipping-methods/889739-usps-plugin-shipping-issue?start=20#269507 "-- url of the page with the problem -- :   www.ariesgamesandmiinis.com  -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- Browser(s) name and version -- : Chrome  Ever since updating to 3.0.1, I've had this odd USPS issue.  In the customer cart...there's no shipping options listed...they were there before the update. - See Customer Cart Image Attached In the Shipping Methods screen for the USPS plugin...the shipping options are listed. - See Shipping Methods 1-3 Images Attached In the Customer Order Screen on the back end...there's a new listing for USPS 2. This was never there before the update. - See Order Screen Image Attached.  Oddly enough, when I save out &amp; close the Shipping Methods screen for the USPS plugin...then the shipping options appear in the cart, but only for an hour or two. Then it all goes back to no shipping options in the cart.  Any ideas what's going on here?  I don't have any Zone's listed because I ship World Wide. This was the same way prior to the update, and I never had any issues.  Thank you very much!")*

Hello,

I actually just tested it again, and it worked fine every time I tested it through your beta website. The shipping methods are now correctly displayed after I login.

Can you give us step by step instructions on how to reproduce it ? Thank you.

- [ ![AriesGamesMiniatures-Checkout-GoogleChrome2017-05-1511.09.30.png](/forum/attachment/38127) ](/forum/attachment/38127 "...1511.09.30.png") [ ](/forum/attachment/38127?download=1 "...1511.09.30.png")

Last edit: 9 years 5 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile").

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9 years 5 months ago [\#269565](#269565) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")  Replied by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")* on topic *[USPS Plugin Shipping Issue](/forum/28-shipping-methods/889739-usps-plugin-shipping-issue?start=20#269565 "-- url of the page with the problem -- :   www.ariesgamesandmiinis.com  -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- Browser(s) name and version -- : Chrome  Ever since updating to 3.0.1, I've had this odd USPS issue.  In the customer cart...there's no shipping options listed...they were there before the update. - See Customer Cart Image Attached In the Shipping Methods screen for the USPS plugin...the shipping options are listed. - See Shipping Methods 1-3 Images Attached In the Customer Order Screen on the back end...there's a new listing for USPS 2. This was never there before the update. - See Order Screen Image Attached.  Oddly enough, when I save out &amp; close the Shipping Methods screen for the USPS plugin...then the shipping options appear in the cart, but only for an hour or two. Then it all goes back to no shipping options in the cart.  Any ideas what's going on here?  I don't have any Zone's listed because I ship World Wide. This was the same way prior to the update, and I never had any issues.  Thank you very much!")*

Ok...that's odd as heck, it wasn't working, now it is. Not sure what to say...

I did check the back end on an order I just got on the live site, and it's working there too with the fix you provided...but it's still showing USPS 2 on the backend order and not displaying the type of USPS shipping option on the invoice. Any thoughts on that? It's the same as with what is on the Test site if you look at orders that were previously placed

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9 years 5 months ago [\#269595](#269595) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[USPS Plugin Shipping Issue](/forum/28-shipping-methods/889739-usps-plugin-shipping-issue?start=20#269595 "-- url of the page with the problem -- :   www.ariesgamesandmiinis.com  -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- Browser(s) name and version -- : Chrome  Ever since updating to 3.0.1, I've had this odd USPS issue.  In the customer cart...there's no shipping options listed...they were there before the update. - See Customer Cart Image Attached In the Shipping Methods screen for the USPS plugin...the shipping options are listed. - See Shipping Methods 1-3 Images Attached In the Customer Order Screen on the back end...there's a new listing for USPS 2. This was never there before the update. - See Order Screen Image Attached.  Oddly enough, when I save out &amp; close the Shipping Methods screen for the USPS plugin...then the shipping options appear in the cart, but only for an hour or two. Then it all goes back to no shipping options in the cart.  Any ideas what's going on here?  I don't have any Zone's listed because I ship World Wide. This was the same way prior to the update, and I never had any issues.  Thank you very much!")*

Hello,

I also just tested it and it's correctly displayed through the order (ID : 748) configuration page :
$9.50 - United States Postal Service - First Class Mail (International)

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9 years 5 months ago [\#269633](#269633) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")  Replied by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")* on topic *[USPS Plugin Shipping Issue](/forum/28-shipping-methods/889739-usps-plugin-shipping-issue?start=20#269633 "-- url of the page with the problem -- :   www.ariesgamesandmiinis.com  -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- Browser(s) name and version -- : Chrome  Ever since updating to 3.0.1, I've had this odd USPS issue.  In the customer cart...there's no shipping options listed...they were there before the update. - See Customer Cart Image Attached In the Shipping Methods screen for the USPS plugin...the shipping options are listed. - See Shipping Methods 1-3 Images Attached In the Customer Order Screen on the back end...there's a new listing for USPS 2. This was never there before the update. - See Order Screen Image Attached.  Oddly enough, when I save out &amp; close the Shipping Methods screen for the USPS plugin...then the shipping options appear in the cart, but only for an hour or two. Then it all goes back to no shipping options in the cart.  Any ideas what's going on here?  I don't have any Zone's listed because I ship World Wide. This was the same way prior to the update, and I never had any issues.  Thank you very much!")*

Huh...this is interesting. The order you did on 4/26 has the issue, but the order you did today doesn't. I applied the exact same fix to the live site...and orders are still not showing what kind of shipping, and USPS 2 is what is selected. Let me try uploading the newest package of HikaShop to the live site tonight or tomorrow and see if that resolves the issue since that's what we did here on the test site. I'll report back when done.

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9 years 5 months ago [\#269888](#269888) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")  Replied by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")* on topic *[USPS Plugin Shipping Issue](/forum/28-shipping-methods/889739-usps-plugin-shipping-issue?start=20#269888 "-- url of the page with the problem -- :   www.ariesgamesandmiinis.com  -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- Browser(s) name and version -- : Chrome  Ever since updating to 3.0.1, I've had this odd USPS issue.  In the customer cart...there's no shipping options listed...they were there before the update. - See Customer Cart Image Attached In the Shipping Methods screen for the USPS plugin...the shipping options are listed. - See Shipping Methods 1-3 Images Attached In the Customer Order Screen on the back end...there's a new listing for USPS 2. This was never there before the update. - See Order Screen Image Attached.  Oddly enough, when I save out &amp; close the Shipping Methods screen for the USPS plugin...then the shipping options appear in the cart, but only for an hour or two. Then it all goes back to no shipping options in the cart.  Any ideas what's going on here?  I don't have any Zone's listed because I ship World Wide. This was the same way prior to the update, and I never had any issues.  Thank you very much!")*

Mohamed, I downloaded the current version available which was the same as what I already had on the live site...but something other than just that one .PHP file must have changed because I had an international order today and everything seemed fine &amp; the correct shipping is showing I tested on 2 US based address' and both seemed to be good too. I'll watch for the next couple orders to come through on the live site to see if the problem comes back...but so far so good.

Thank you very much for all your help! Like I said before...you're the God of the shipping plugin!!!

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9 years 5 months ago [\#270047](#270047) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")  Replied by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")* on topic *[USPS Plugin Shipping Issue](/forum/28-shipping-methods/889739-usps-plugin-shipping-issue?start=20#270047 "-- url of the page with the problem -- :   www.ariesgamesandmiinis.com  -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- Browser(s) name and version -- : Chrome  Ever since updating to 3.0.1, I've had this odd USPS issue.  In the customer cart...there's no shipping options listed...they were there before the update. - See Customer Cart Image Attached In the Shipping Methods screen for the USPS plugin...the shipping options are listed. - See Shipping Methods 1-3 Images Attached In the Customer Order Screen on the back end...there's a new listing for USPS 2. This was never there before the update. - See Order Screen Image Attached.  Oddly enough, when I save out &amp; close the Shipping Methods screen for the USPS plugin...then the shipping options appear in the cart, but only for an hour or two. Then it all goes back to no shipping options in the cart.  Any ideas what's going on here?  I don't have any Zone's listed because I ship World Wide. This was the same way prior to the update, and I never had any issues.  Thank you very much!")*

Mohamed,

I've had a few more sales on the site, and each one has had proper shipping listings in the back end order screen. Seems there was something else that was fixed with the new download...perhaps a file that previously didn't install properly or something.

Thank you very much for all your time &amp; efforts! I sincerely appreciate it!!!

---

**Owner** - [ Aries Games &amp; Miniatures](https://www.ariesgamesandminis.com)

The following user(s) said Thank You: [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")

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9 years 5 months ago [\#270976](#270976) by [kasra0007](/forum/user/50487-kasra0007 "View kasra0007's Profile")  Replied by *[kasra0007](/forum/user/50487-kasra0007 "View kasra0007's Profile")* on topic *[USPS Plugin Shipping Issue](/forum/28-shipping-methods/889739-usps-plugin-shipping-issue?start=20#270976 "-- url of the page with the problem -- :   www.ariesgamesandmiinis.com  -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- Browser(s) name and version -- : Chrome  Ever since updating to 3.0.1, I've had this odd USPS issue.  In the customer cart...there's no shipping options listed...they were there before the update. - See Customer Cart Image Attached In the Shipping Methods screen for the USPS plugin...the shipping options are listed. - See Shipping Methods 1-3 Images Attached In the Customer Order Screen on the back end...there's a new listing for USPS 2. This was never there before the update. - See Order Screen Image Attached.  Oddly enough, when I save out &amp; close the Shipping Methods screen for the USPS plugin...then the shipping options appear in the cart, but only for an hour or two. Then it all goes back to no shipping options in the cart.  Any ideas what's going on here?  I don't have any Zone's listed because I ship World Wide. This was the same way prior to the update, and I never had any issues.  Thank you very much!")*

Hey,
I got my Webtools ID for USPS and everythings seems fine, but still i get the "no shipping method found" error on the checkout page. Please help me.

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9 years 5 months ago [\#271088](#271088) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[USPS Plugin Shipping Issue](/forum/28-shipping-methods/889739-usps-plugin-shipping-issue?start=20#271088 "-- url of the page with the problem -- :   www.ariesgamesandmiinis.com  -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- Browser(s) name and version -- : Chrome  Ever since updating to 3.0.1, I've had this odd USPS issue.  In the customer cart...there's no shipping options listed...they were there before the update. - See Customer Cart Image Attached In the Shipping Methods screen for the USPS plugin...the shipping options are listed. - See Shipping Methods 1-3 Images Attached In the Customer Order Screen on the back end...there's a new listing for USPS 2. This was never there before the update. - See Order Screen Image Attached.  Oddly enough, when I save out &amp; close the Shipping Methods screen for the USPS plugin...then the shipping options appear in the cart, but only for an hour or two. Then it all goes back to no shipping options in the cart.  Any ideas what's going on here?  I don't have any Zone's listed because I ship World Wide. This was the same way prior to the update, and I never had any issues.  Thank you very much!")*

Hello,

Please open a new thread and provide more details about your configuration.

Regards,

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Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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