[Skip to main content](#vessel-content) # No shipping method found ## - **[narich5625](/forum/user/27214-narich5625 "View narich5625's Profile")** - [![narich5625's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27214-narich5625 "View narich5625's Profile") Topic Author - [ Offline](/forum/user/27214-narich5625) Less More - Posts: 18 - Thank you received: 0 - - 9 years 4 months ago [\#273831](#273831) by [narich5625](/forum/user/27214-narich5625 "View narich5625's Profile") *[No shipping method found](/forum/28-shipping-methods/891112-no-shipping-method-found#273831 "-- url of the page with the problem -- : www.revelationuptotheminute.org/en/cart/...out/task-step/step-0 -- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.3 -- PHP version -- : 5.6.29 -- Browser(s) name and version -- : google chrome I have two shipping methods and neither one of them is working. The UPS plugin was working but not it is not. Thanks")* was created by *[narich5625](/forum/user/27214-narich5625 "View narich5625's Profile")* -- url of the page with the problem -- : [ www.revelationuptotheminute.org/en/cart/...out/task-step/step-0](https://www.revelationuptotheminute.org/en/cart/checkout/task-step/step-0) -- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.3 -- PHP version -- : 5.6.29 -- Browser(s) name and version -- : google chrome I have two shipping methods and neither one of them is working. The UPS plugin was working but not it is not. Thanks [ ![3hikashop.PNG](/forum/attachment/39163) ](/forum/attachment/39163 "3hikashop.PNG") - [ ![3hikashop.PNG](/forum/attachment/39163) ](/forum/attachment/39163 "3hikashop.PNG") [ ](/forum/attachment/39163?download=1 "3hikashop.PNG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkxMTEyLW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 9 years 4 months ago [\#273840](#273840) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/891112-no-shipping-method-found#273840 "-- url of the page with the problem -- : www.revelationuptotheminute.org/en/cart/...out/task-step/step-0 -- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.3 -- PHP version -- : 5.6.29 -- Browser(s) name and version -- : google chrome I have two shipping methods and neither one of them is working. The UPS plugin was working but not it is not. Thanks")* Hello, It means that you have restriction set in your shipping methods or/and the cart content does not allow UPS to get a quote. Please provide details about your shipping configuration and also please check the configuration of your products (their weight & dimensions) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkxMTEyLW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[narich5625](/forum/user/27214-narich5625 "View narich5625's Profile")** - [![narich5625's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27214-narich5625 "View narich5625's Profile") Topic Author - [ Offline](/forum/user/27214-narich5625) Less More - Posts: 18 - Thank you received: 0 - - 9 years 4 months ago [\#273945](#273945) by [narich5625](/forum/user/27214-narich5625 "View narich5625's Profile") Replied by *[narich5625](/forum/user/27214-narich5625 "View narich5625's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/891112-no-shipping-method-found#273945 "-- url of the page with the problem -- : www.revelationuptotheminute.org/en/cart/...out/task-step/step-0 -- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.3 -- PHP version -- : 5.6.29 -- Browser(s) name and version -- : google chrome I have two shipping methods and neither one of them is working. The UPS plugin was working but not it is not. Thanks")* I am sorry, it was the USPS shipping that was working, but now it is not. [ ![ups1.PNG](/forum/attachment/39180) ](/forum/attachment/39180 "ups1.PNG") [ ![ups2.PNG](/forum/attachment/39181) ](/forum/attachment/39181 "ups2.PNG") [ ![ups3.PNG](/forum/attachment/39182) ](/forum/attachment/39182 "ups3.PNG") [ ![usps1.PNG](/forum/attachment/39183) ](/forum/attachment/39183 "usps1.PNG") [ ![usps2.PNG](/forum/attachment/39184) ](/forum/attachment/39184 "usps2.PNG") - [ ![ups1.PNG](/forum/attachment/39180) ](/forum/attachment/39180 "ups1.PNG") [ ](/forum/attachment/39180?download=1 "ups1.PNG") - [ ![ups2.PNG](/forum/attachment/39181) ](/forum/attachment/39181 "ups2.PNG") [ ](/forum/attachment/39181?download=1 "ups2.PNG") - [ ![ups3.PNG](/forum/attachment/39182) ](/forum/attachment/39182 "ups3.PNG") [ ](/forum/attachment/39182?download=1 "ups3.PNG") - [ ![usps1.PNG](/forum/attachment/39183) ](/forum/attachment/39183 "usps1.PNG") [ ](/forum/attachment/39183?download=1 "usps1.PNG") - [ ![usps2.PNG](/forum/attachment/39184) ](/forum/attachment/39184 "usps2.PNG") [ ](/forum/attachment/39184?download=1 "usps2.PNG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkxMTEyLW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 9 years 4 months ago [\#273961](#273961) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/891112-no-shipping-method-found#273961 "-- url of the page with the problem -- : www.revelationuptotheminute.org/en/cart/...out/task-step/step-0 -- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.3 -- PHP version -- : 5.6.29 -- Browser(s) name and version -- : google chrome I have two shipping methods and neither one of them is working. The UPS plugin was working but not it is not. Thanks")* Hi, I do see your USPS shipping methods on your checkout: [ monosnap.com/file/sQTLe5m9CADciyrF3alnqlX01CAHHl](https://monosnap.com/file/sQTLe5m9CADciyrF3alnqlX01CAHHl) So if you don't, it means that either you're testing with another product than the one I used on your website (The New Birth: Going Unto Perfection), or that the address you're using for your tests is invalid in some way. Then, once you have the USPS shipping methods displayed, if you deactivate the USPS shipping method and leave only the UPS one, you should see an error message explaining why it doesn't work for UPS. It must be something wrong in the configuration of the UPS plugin. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkxMTEyLW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[narich5625](/forum/user/27214-narich5625 "View narich5625's Profile")** - [![narich5625's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27214-narich5625 "View narich5625's Profile") Topic Author - [ Offline](/forum/user/27214-narich5625) Less More - Posts: 18 - Thank you received: 0 - - 9 years 4 months ago [\#274009](#274009) by [narich5625](/forum/user/27214-narich5625 "View narich5625's Profile") Replied by *[narich5625](/forum/user/27214-narich5625 "View narich5625's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/891112-no-shipping-method-found#274009 "-- url of the page with the problem -- : www.revelationuptotheminute.org/en/cart/...out/task-step/step-0 -- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.3 -- PHP version -- : 5.6.29 -- Browser(s) name and version -- : google chrome I have two shipping methods and neither one of them is working. The UPS plugin was working but not it is not. Thanks")* Thank you. Yes it is working, I will work on the UPS one. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkxMTEyLW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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