[Skip to main content](#vessel-content) # Error: No Shipping method found for Canada Post ## - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 9 years 3 months ago - 9 years 3 months ago [\#275144](#275144) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Error: No Shipping method found for Canada Post](/forum/28-shipping-methods/891205-error-no-shipping-method-found-for-canada-post?start=20#275144 "I followed all instructions using the documentation. but it still doesn't work.")* Hello, I'm sorry but our answer are still the same. > You should contact the Canada Post support in order to get more information about your credentials. > **Please note that the Canada Post plugin in HikaShop is using the old Canada Post API and not the new REST API one** (which requires another plugin than the one in the HikaShop packages) ; that could be an important information to gave to their support. Canada Post deprecated their old API and you need to be sure, really really sure, that your account is valid for the old API. If not, it means that you're in the new API and it requires, as I previously told you, another plugin. [ www.hikashop.com/component/hikashop/prod...-canadapost-adv.html](https://www.hikashop.com/component/hikashop/product/206-canadapost-adv.html) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Last edit: 9 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkxMjA1LWVycm9yLW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZC1mb3ItY2FuYWRhLXBvc3Q/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[peterACI](/forum/user/51563-peteraci "View peterACI's Profile")** - [![peterACI's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/51563-peteraci "View peterACI's Profile") Topic Author - [ Offline](/forum/user/51563-peteraci) Less More - Posts: 13 - Thank you received: 0 - - 9 years 3 months ago [\#275207](#275207) by [peterACI](/forum/user/51563-peteraci "View peterACI's Profile") Replied by *[peterACI](/forum/user/51563-peteraci "View peterACI's Profile")* on topic *[Error: No Shipping method found for Canada Post](/forum/28-shipping-methods/891205-error-no-shipping-method-found-for-canada-post?start=20#275207 "I followed all instructions using the documentation. but it still doesn't work.")* Well thanks for finally at least sending me the link to the other plugin. I already told you that I have contacted Canada Post numerous times and I have the correct credentials needed for this plugin so it's completely useless for you to even mention contacting them again. Obviously there is a flaw in your extension that you may want to consider looking at seeing as how there are many other people that have asked for help on the topic to no avail. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkxMjA1LWVycm9yLW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZC1mb3ItY2FuYWRhLXBvc3Q/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[peterACI](/forum/user/51563-peteraci "View peterACI's Profile")** - [![peterACI's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/51563-peteraci "View peterACI's Profile") Topic Author - [ Offline](/forum/user/51563-peteraci) Less More - Posts: 13 - Thank you received: 0 - - 9 years 3 months ago [\#275208](#275208) by [peterACI](/forum/user/51563-peteraci "View peterACI's Profile") Replied by *[peterACI](/forum/user/51563-peteraci "View peterACI's Profile")* on topic *[Error: No Shipping method found for Canada Post](/forum/28-shipping-methods/891205-error-no-shipping-method-found-for-canada-post?start=20#275208 "I followed all instructions using the documentation. but it still doesn't work.")* It's actually ridiculous that the only solution to this basic problem is to buy a $127 plugin. What a money grab! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkxMjA1LWVycm9yLW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZC1mb3ItY2FuYWRhLXBvc3Q/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 9 years 3 months ago - 9 years 3 months ago [\#275216](#275216) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Error: No Shipping method found for Canada Post](/forum/28-shipping-methods/891205-error-no-shipping-method-found-for-canada-post?start=20#275216 "I followed all instructions using the documentation. but it still doesn't work.")* Hello, > I already told you that I have contacted Canada Post numerous times and I have the correct credentials needed for this plugin so it's completely useless for you to even mention contacting them again. Obviously there is a flaw in your extension that you may want to consider looking at seeing as how there are many other people that have asked for help on the topic to no avail. As you can see on the screenshot that Jérome sent you : [ pasteboard.co/GCVxGN0.png](https://pasteboard.co/GCVxGN0.png) The Canada Post shipping platform is returning the error message "Merchant CPC ID not found on server.", which means that you either didn't properly set your Canada Post Merchant ID through the "Merchant id" option of your Canada Post shipping configuration page, or that your Merchant ID isn't compatible with their old API. > It's actually ridiculous that the only solution to this basic problem is to buy a $127 plugin The price of the "Canada Post (Advanced)" shipping plugin is actually 45 €. Also, we can't really help if their platform is only returning the "Merchant CPC ID not found on server." error message with your merchant ID, when we test it on our end with a valid Merchant ID, it's working fine. Last edit: 9 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkxMjA1LWVycm9yLW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZC1mb3ItY2FuYWRhLXBvc3Q/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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