[Skip to main content](#vessel-content) # Hikashop shipping method issue as per weight ## - **[raj](/forum/user/51926-raj "View raj's Profile")** - [![raj's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/51926-raj "View raj's Profile") Topic Author - [ Offline](/forum/user/51926-raj) Less More - Posts: 2 - Thank you received: 0 - - 9 years 3 months ago [\#275558](#275558) by [raj](/forum/user/51926-raj "View raj's Profile") *[Hikashop shipping method issue as per weight](/forum/28-shipping-methods/891443-hikashop-shipping-method-issue-as-per-weight#275558 "Hello Hikashop "HikaShop manual shipping plugin" is not working as per weight restrictions I set below restriction in shipping is Minimum weight:501g Maximum weight:1000g Zone:My new zone 2 and its shipping cost is EUR19,00 For example go to below link www.bathsofaphrodite.com/our-products/sk...ct/34-cleansing-milk This product weight is 255 gram in back end Add product to cart and register and select country bangladesh in shipping address for zone 2 and update quantity with two so now cart weight is 510 gram So now when you update quantity the shipping cost is not working and not showing EUR19,00 and instead of EUR19,00 its showing EUR5,40 And shipping cost of EUR5,40 restriction is Maximum weight:200g Zone:My new zone 2 I think this issue occured after hikashop update So please check it and give solution on that Thanks,")* was created by *[raj](/forum/user/51926-raj "View raj's Profile")* Hello Hikashop "HikaShop manual shipping plugin" is not working as per weight restrictions I set below restriction in shipping is Minimum weight:501g Maximum weight:1000g Zone:My new zone 2 and its shipping cost is EUR19,00 For example go to below link [ www.bathsofaphrodite.com/our-products/sk...ct/34-cleansing-milk](http://www.bathsofaphrodite.com/our-products/skin-care/product/34-cleansing-milk) This product weight is 255 gram in back end Add product to cart and register and select country bangladesh in shipping address for zone 2 and update quantity with two so now cart weight is 510 gram So now when you update quantity the shipping cost is not working and not showing EUR19,00 and instead of EUR19,00 its showing EUR5,40 And shipping cost of EUR5,40 restriction is Maximum weight:200g Zone:My new zone 2 I think this issue occured after hikashop update So please check it and give solution on that Thanks, - [ ![newshippingzone2_19.png](/forum/attachment/39609) ](/forum/attachment/39609 "...ngzone2_19.png") [ ](/forum/attachment/39609?download=1 "...ngzone2_19.png") - [ ![shippingzone2_540.png](/forum/attachment/39610) ](/forum/attachment/39610 "...gzone2_540.png") [ ](/forum/attachment/39610?download=1 "...gzone2_540.png") - [ ![shippings.png](/forum/attachment/39611) ](/forum/attachment/39611 "shippings.png") [ ](/forum/attachment/39611?download=1 "shippings.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkxNDQzLWhpa2FzaG9wLXNoaXBwaW5nLW1ldGhvZC1pc3N1ZS1hcy1wZXItd2VpZ2h0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 9 years 3 months ago [\#275564](#275564) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Hikashop shipping method issue as per weight](/forum/28-shipping-methods/891443-hikashop-shipping-method-issue-as-per-weight#275564 "Hello Hikashop "HikaShop manual shipping plugin" is not working as per weight restrictions I set below restriction in shipping is Minimum weight:501g Maximum weight:1000g Zone:My new zone 2 and its shipping cost is EUR19,00 For example go to below link www.bathsofaphrodite.com/our-products/sk...ct/34-cleansing-milk This product weight is 255 gram in back end Add product to cart and register and select country bangladesh in shipping address for zone 2 and update quantity with two so now cart weight is 510 gram So now when you update quantity the shipping cost is not working and not showing EUR19,00 and instead of EUR19,00 its showing EUR5,40 And shipping cost of EUR5,40 restriction is Maximum weight:200g Zone:My new zone 2 I think this issue occured after hikashop update So please check it and give solution on that Thanks,")* Hi, I don't see a problem in your settings. Please download the install package available on our website and install it on yours. It contains all the patches that we fixed in HikaShop 3.1.1 from June until now and it might solve the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkxNDQzLWhpa2FzaG9wLXNoaXBwaW5nLW1ldGhvZC1pc3N1ZS1hcy1wZXItd2VpZ2h0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[raj](/forum/user/51926-raj "View raj's Profile")** - [![raj's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/51926-raj "View raj's Profile") Topic Author - [ Offline](/forum/user/51926-raj) Less More - Posts: 2 - Thank you received: 0 - - 9 years 3 months ago [\#275630](#275630) by [raj](/forum/user/51926-raj "View raj's Profile") Replied by *[raj](/forum/user/51926-raj "View raj's Profile")* on topic *[Hikashop shipping method issue as per weight](/forum/28-shipping-methods/891443-hikashop-shipping-method-issue-as-per-weight#275630 "Hello Hikashop "HikaShop manual shipping plugin" is not working as per weight restrictions I set below restriction in shipping is Minimum weight:501g Maximum weight:1000g Zone:My new zone 2 and its shipping cost is EUR19,00 For example go to below link www.bathsofaphrodite.com/our-products/sk...ct/34-cleansing-milk This product weight is 255 gram in back end Add product to cart and register and select country bangladesh in shipping address for zone 2 and update quantity with two so now cart weight is 510 gram So now when you update quantity the shipping cost is not working and not showing EUR19,00 and instead of EUR19,00 its showing EUR5,40 And shipping cost of EUR5,40 restriction is Maximum weight:200g Zone:My new zone 2 I think this issue occured after hikashop update So please check it and give solution on that Thanks,")* Its already latest version. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkxNDQzLWhpa2FzaG9wLXNoaXBwaW5nLW1ldGhvZC1pc3N1ZS1hcy1wZXItd2VpZ2h0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 9 years 3 months ago - 9 years 3 months ago [\#275631](#275631) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Hikashop shipping method issue as per weight](/forum/28-shipping-methods/891443-hikashop-shipping-method-issue-as-per-weight#275631 "Hello Hikashop "HikaShop manual shipping plugin" is not working as per weight restrictions I set below restriction in shipping is Minimum weight:501g Maximum weight:1000g Zone:My new zone 2 and its shipping cost is EUR19,00 For example go to below link www.bathsofaphrodite.com/our-products/sk...ct/34-cleansing-milk This product weight is 255 gram in back end Add product to cart and register and select country bangladesh in shipping address for zone 2 and update quantity with two so now cart weight is 510 gram So now when you update quantity the shipping cost is not working and not showing EUR19,00 and instead of EUR19,00 its showing EUR5,40 And shipping cost of EUR5,40 restriction is Maximum weight:200g Zone:My new zone 2 I think this issue occured after hikashop update So please check it and give solution on that Thanks,")* Hello, As we said via email : Your issue was coming from the fact that you have added the "ml " weight unit as the main weight unit of your shop, so I have modified the "weight symbols" option via "Hikashop->System->Configuration->Advanced" and it's working fine now. Note that we have also added a fix for the next Hikashop release. Thank you for your feedback ! Last edit: 9 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkxNDQzLWhpa2FzaG9wLXNoaXBwaW5nLW1ldGhvZC1pc3N1ZS1hcy1wZXItd2VpZ2h0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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