[Skip to main content](#vessel-content) # Australia Post \| Shipping Method does not display ## - **[thomas.boepple](/forum/user/6332-thomas-boepple "View thomas.boepple's Profile")** - [![thomas.boepple's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6332-thomas-boepple "View thomas.boepple's Profile") Topic Author - [ Offline](/forum/user/6332-thomas-boepple) Less More - Posts: 72 - Thank you received: 2 - - 9 years 1 week ago - 9 years 1 week ago [\#281607](#281607) by [thomas.boepple](/forum/user/6332-thomas-boepple "View thomas.boepple's Profile") *[Australia Post \| Shipping Method does not display](/forum/28-shipping-methods/892588-australia-post-shipping-method-does-not-display#281607 "-- url of the page with the problem -- : niagaraparkit.com/oztimber/index.php/hik...ies-listing/checkout -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.1 -- PHP version -- : 5.6.98 I have setup 3 shipping methods in the backend. * Australia Post shipping plugin V2 ( API is entered) * Australia Post shipping plugin (deprecated) - I did this for troubleshooting * manual shipping plugin From the 3 plugins I only get 'manual shipping' to display on the front end. All 3 are published. What am I missing? 'looking forward to your assistance. Best, Thomas Boepple NiagaraIT")* was created by *[thomas.boepple](/forum/user/6332-thomas-boepple "View thomas.boepple's Profile")* -- url of the page with the problem -- : [ niagaraparkit.com/oztimber/index.php/hik...ies-listing/checkout](http://niagaraparkit.com/oztimber/index.php/hikashop-menu-for-categories-listing/checkout) -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.1 -- PHP version -- : 5.6.98 I have setup 3 shipping methods in the backend. 7. Australia Post shipping plugin V2 ( API is entered) 8. Australia Post shipping plugin (deprecated) - I did this for troubleshooting 9. manual shipping plugin From the 3 plugins I only get 'manual shipping' to display on the front end. All 3 are published. What am I missing? 'looking forward to your assistance. Best, Thomas Boepple NiagaraIT - [ ![shippingmethod.PNG](/forum/attachment/41168) ](/forum/attachment/41168 "...pingmethod.PNG") [ ](/forum/attachment/41168?download=1 "...pingmethod.PNG") Last edit: 9 years 1 week ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkyNTg4LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLW1ldGhvZC1kb2VzLW5vdC1kaXNwbGF5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 9 years 1 week ago [\#281650](#281650) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Australia Post \| Shipping Method does not display](/forum/28-shipping-methods/892588-australia-post-shipping-method-does-not-display#281650 "-- url of the page with the problem -- : niagaraparkit.com/oztimber/index.php/hik...ies-listing/checkout -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.1 -- PHP version -- : 5.6.98 I have setup 3 shipping methods in the backend. * Australia Post shipping plugin V2 ( API is entered) * Australia Post shipping plugin (deprecated) - I did this for troubleshooting * manual shipping plugin From the 3 plugins I only get 'manual shipping' to display on the front end. All 3 are published. What am I missing? 'looking forward to your assistance. Best, Thomas Boepple NiagaraIT")* Hello, Does your products have correctly set-up values for their weight and dimensions ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [thomas.boepple](/forum/user/6332-thomas-boepple "View thomas.boepple's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkyNTg4LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLW1ldGhvZC1kb2VzLW5vdC1kaXNwbGF5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[thomas.boepple](/forum/user/6332-thomas-boepple "View thomas.boepple's Profile")** - [![thomas.boepple's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6332-thomas-boepple "View thomas.boepple's Profile") Topic Author - [ Offline](/forum/user/6332-thomas-boepple) Less More - Posts: 72 - Thank you received: 2 - - 9 years 1 week ago [\#281688](#281688) by [thomas.boepple](/forum/user/6332-thomas-boepple "View thomas.boepple's Profile") Replied by *[thomas.boepple](/forum/user/6332-thomas-boepple "View thomas.boepple's Profile")* on topic *[Australia Post \| Shipping Method does not display](/forum/28-shipping-methods/892588-australia-post-shipping-method-does-not-display#281688 "-- url of the page with the problem -- : niagaraparkit.com/oztimber/index.php/hik...ies-listing/checkout -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.1 -- PHP version -- : 5.6.98 I have setup 3 shipping methods in the backend. * Australia Post shipping plugin V2 ( API is entered) * Australia Post shipping plugin (deprecated) - I did this for troubleshooting * manual shipping plugin From the 3 plugins I only get 'manual shipping' to display on the front end. All 3 are published. What am I missing? 'looking forward to your assistance. Best, Thomas Boepple NiagaraIT")* Hi Jerome, I have configured 1 product with dimensions and weight for testing purposes. Product is [ www.niagaraparkit.com/oztimber/index.php...roduct/1-burl-bowl-1](http://www.niagaraparkit.com/oztimber/index.php/hikashop-menu-for-categories-listing/product/1-burl-bowl-1) This is the one I am testing on and on which I only see the manual shipping option. I am going to add weight and dimension to the others I have up there as well now - just to see if it triggers the shipping plugin. My steps are: go to product page > add to cart > go to checkout > login or continue as guest. There I only see the manual shipping. Attached is a screenshot of the product page - backend Australia Post shipping - backend. Thanks, Thomas - [ ![product.PNG](/forum/attachment/41190) ](/forum/attachment/41190 "product.PNG") [ ](/forum/attachment/41190?download=1 "product.PNG") - [ ![AustraliaPost.PNG](/forum/attachment/41191) ](/forum/attachment/41191 "AustraliaPost.PNG") [ ](/forum/attachment/41191?download=1 "AustraliaPost.PNG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkyNTg4LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLW1ldGhvZC1kb2VzLW5vdC1kaXNwbGF5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 9 years 1 week ago [\#281712](#281712) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Australia Post \| Shipping Method does not display](/forum/28-shipping-methods/892588-australia-post-shipping-method-does-not-display#281712 "-- url of the page with the problem -- : niagaraparkit.com/oztimber/index.php/hik...ies-listing/checkout -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.1 -- PHP version -- : 5.6.98 I have setup 3 shipping methods in the backend. * Australia Post shipping plugin V2 ( API is entered) * Australia Post shipping plugin (deprecated) - I did this for troubleshooting * manual shipping plugin From the 3 plugins I only get 'manual shipping' to display on the front end. All 3 are published. What am I missing? 'looking forward to your assistance. Best, Thomas Boepple NiagaraIT")* Hello Thomas, I just tested it on your website and the Australia Post shipping was correctly displayed after I entered my shipping address. Did you fix your issue ? The following user(s) said Thank You: [thomas.boepple](/forum/user/6332-thomas-boepple "View thomas.boepple's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkyNTg4LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLW1ldGhvZC1kb2VzLW5vdC1kaXNwbGF5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[thomas.boepple](/forum/user/6332-thomas-boepple "View thomas.boepple's Profile")** - [![thomas.boepple's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6332-thomas-boepple "View thomas.boepple's Profile") Topic Author - [ Offline](/forum/user/6332-thomas-boepple) Less More - Posts: 72 - Thank you received: 2 - - 9 years 1 week ago [\#281807](#281807) by [thomas.boepple](/forum/user/6332-thomas-boepple "View thomas.boepple's Profile") Replied by *[thomas.boepple](/forum/user/6332-thomas-boepple "View thomas.boepple's Profile")* on topic *[Australia Post \| Shipping Method does not display](/forum/28-shipping-methods/892588-australia-post-shipping-method-does-not-display#281807 "-- url of the page with the problem -- : niagaraparkit.com/oztimber/index.php/hik...ies-listing/checkout -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.1 -- PHP version -- : 5.6.98 I have setup 3 shipping methods in the backend. * Australia Post shipping plugin V2 ( API is entered) * Australia Post shipping plugin (deprecated) - I did this for troubleshooting * manual shipping plugin From the 3 plugins I only get 'manual shipping' to display on the front end. All 3 are published. What am I missing? 'looking forward to your assistance. Best, Thomas Boepple NiagaraIT")* Hi Mohamed, thanks for checking. Yes, the issue is resolved. The plugin kicks in as soon as the address is entered. I also unpublished the manual shipping plugin, so there is no confusion now. All the best, Thomas Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkyNTg4LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLW1ldGhvZC1kb2VzLW5vdC1kaXNwbGF5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[thomas.boepple](/forum/user/6332-thomas-boepple "View thomas.boepple's Profile")** - [![thomas.boepple's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6332-thomas-boepple "View thomas.boepple's Profile") Topic Author - [ Offline](/forum/user/6332-thomas-boepple) Less More - Posts: 72 - Thank you received: 2 - - 9 years 1 week ago - 9 years 1 week ago [\#281809](#281809) by [thomas.boepple](/forum/user/6332-thomas-boepple "View thomas.boepple's Profile") Replied by *[thomas.boepple](/forum/user/6332-thomas-boepple "View thomas.boepple's Profile")* on topic *[Australia Post \| Shipping Method does not display](/forum/28-shipping-methods/892588-australia-post-shipping-method-does-not-display#281809 "-- url of the page with the problem -- : niagaraparkit.com/oztimber/index.php/hik...ies-listing/checkout -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.1 -- PHP version -- : 5.6.98 I have setup 3 shipping methods in the backend. * Australia Post shipping plugin V2 ( API is entered) * Australia Post shipping plugin (deprecated) - I did this for troubleshooting * manual shipping plugin From the 3 plugins I only get 'manual shipping' to display on the front end. All 3 are published. What am I missing? 'looking forward to your assistance. Best, Thomas Boepple NiagaraIT")* Only one small issue left - with the manual shipping unpublished the system now displays an error message on login ( screenshot attached), stating 'no shipping method found. While I guess this is technically correct since Australia Post has not been triggered yet it still is confusing to the user. How do I get rid of the error message? - [ ![shippingerror.PNG](/forum/attachment/41208) ](/forum/attachment/41208 "shippingerror.PNG") [ ](/forum/attachment/41208?download=1 "shippingerror.PNG") Last edit: 9 years 1 week ago by [thomas.boepple](/forum/user/6332-thomas-boepple "View thomas.boepple's Profile"). Reason: spello Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkyNTg4LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLW1ldGhvZC1kb2VzLW5vdC1kaXNwbGF5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 9 years 1 week ago [\#281835](#281835) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Australia Post \| Shipping Method does not display](/forum/28-shipping-methods/892588-australia-post-shipping-method-does-not-display#281835 "-- url of the page with the problem -- : niagaraparkit.com/oztimber/index.php/hik...ies-listing/checkout -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.1 -- PHP version -- : 5.6.98 I have setup 3 shipping methods in the backend. * Australia Post shipping plugin V2 ( API is entered) * Australia Post shipping plugin (deprecated) - I did this for troubleshooting * manual shipping plugin From the 3 plugins I only get 'manual shipping' to display on the front end. All 3 are published. What am I missing? 'looking forward to your assistance. Best, Thomas Boepple NiagaraIT")* Hello, Your issue is coming from the fact that you have the login/address actions on the same step that the shipping action is in. The solution will just be to make sur tat these actions are not in the same step (login&address before shipping). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkyNTg4LWF1c3RyYWxpYS1wb3N0LXNoaXBwaW5nLW1ldGhvZC1kb2VzLW5vdC1kaXNwbGF5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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