[Skip to main content](#vessel-content) # Unable to choose multiple shipping options on singel order ## - **[a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile")** - [![a2zcs's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar33209.jpg)](/forum/user/33209-a2zcs "View a2zcs's Profile") Topic Author - [ Offline](/forum/user/33209-a2zcs) Less More - Posts: 298 - Thank you received: 7 - - 8 years 10 months ago [\#284309](#284309) by [a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile") *[Unable to choose multiple shipping options on singel order](/forum/28-shipping-methods/893162-unable-to-choose-multiple-shipping-options-on-singel-order#284309 "-- url of the page with the problem -- : aquacorals.com -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 -- PHP version -- : 7.0.26 -- Browser(s) name and version -- : FireFox 57.0.2 This website sells both live aquarium fish and dry fish supplies and are sent from different warehouses with different shipping methods (fedex and usps). When both a live item and a supply is chosen we are unable to choose the two different shipping methods/warehouses (radio button won't select) and we get an error to "Please select your shipping information" when addresses are filled out properly and selected properly. We are able to order the types of products separately. Please see the attached image The #1 Shows that no radio button is or can be chosen for the fedex The #2 shows that even though there is no radio button chosen the math is done correctly for the shipping value The #3 is obviously the error when we click "Submit"")* was created by *[a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile")* -- url of the page with the problem -- : [ aquacorals.com](https://aquacorals.com) -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 -- PHP version -- : 7.0.26 -- Browser(s) name and version -- : FireFox 57.0.2 This website sells both live aquarium fish and dry fish supplies and are sent from different warehouses with different shipping methods (fedex and usps). When both a live item and a supply is chosen we are unable to choose the two different shipping methods/warehouses (radio button won't select) and we get an error to "Please select your shipping information" when addresses are filled out properly and selected properly. We are able to order the types of products separately. Please see the attached image The #1 Shows that no radio button is or can be chosen for the fedex The #2 shows that even though there is no radio button chosen the math is done correctly for the shipping value The #3 is obviously the error when we click "Submit" [ ![shipping-shot.JPG](/forum/attachment/41790) ](/forum/attachment/41790 "shipping-shot.JPG") - [ ![shipping-shot.JPG](/forum/attachment/41790) ](/forum/attachment/41790 "shipping-shot.JPG") [ ](/forum/attachment/41790?download=1 "shipping-shot.JPG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzMTYyLXVuYWJsZS10by1jaG9vc2UtbXVsdGlwbGUtc2hpcHBpbmctb3B0aW9ucy1vbi1zaW5nZWwtb3JkZXI/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[malcolmv8](/forum/user/48244-malcolmv8 "View malcolmv8's Profile")** - [![malcolmv8's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/48244-malcolmv8 "View malcolmv8's Profile") - [ Offline](/forum/user/48244-malcolmv8) Less More - Posts: 16 - Thank you received: 2 - - 8 years 10 months ago [\#284314](#284314) by [malcolmv8](/forum/user/48244-malcolmv8 "View malcolmv8's Profile") Replied by *[malcolmv8](/forum/user/48244-malcolmv8 "View malcolmv8's Profile")* on topic *[Unable to choose multiple shipping options on singel order](/forum/28-shipping-methods/893162-unable-to-choose-multiple-shipping-options-on-singel-order#284314 "-- url of the page with the problem -- : aquacorals.com -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 -- PHP version -- : 7.0.26 -- Browser(s) name and version -- : FireFox 57.0.2 This website sells both live aquarium fish and dry fish supplies and are sent from different warehouses with different shipping methods (fedex and usps). When both a live item and a supply is chosen we are unable to choose the two different shipping methods/warehouses (radio button won't select) and we get an error to "Please select your shipping information" when addresses are filled out properly and selected properly. We are able to order the types of products separately. Please see the attached image The #1 Shows that no radio button is or can be chosen for the fedex The #2 shows that even though there is no radio button chosen the math is done correctly for the shipping value The #3 is obviously the error when we click "Submit"")* I had the exact same problem. I finally figured it out after days of playing around with options. Seems to be a bug in the software. Read this thread and about 4th or 5th post I figure it out. I posted detailed pictures to aid explanation. Hope this helps you. [ www.hikashop.com/forum/shipping-methods/...s-drop-shipping.html](https://www.hikashop.com/forum/shipping-methods/893129-shipping-from-different-locations-drop-shipping.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzMTYyLXVuYWJsZS10by1jaG9vc2UtbXVsdGlwbGUtc2hpcHBpbmctb3B0aW9ucy1vbi1zaW5nZWwtb3JkZXI/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile")** - [![a2zcs's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar33209.jpg)](/forum/user/33209-a2zcs "View a2zcs's Profile") Topic Author - [ Offline](/forum/user/33209-a2zcs) Less More - Posts: 298 - Thank you received: 7 - - 8 years 10 months ago [\#284318](#284318) by [a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile") Replied by *[a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile")* on topic *[Unable to choose multiple shipping options on singel order](/forum/28-shipping-methods/893162-unable-to-choose-multiple-shipping-options-on-singel-order#284318 "-- url of the page with the problem -- : aquacorals.com -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 -- PHP version -- : 7.0.26 -- Browser(s) name and version -- : FireFox 57.0.2 This website sells both live aquarium fish and dry fish supplies and are sent from different warehouses with different shipping methods (fedex and usps). When both a live item and a supply is chosen we are unable to choose the two different shipping methods/warehouses (radio button won't select) and we get an error to "Please select your shipping information" when addresses are filled out properly and selected properly. We are able to order the types of products separately. Please see the attached image The #1 Shows that no radio button is or can be chosen for the fedex The #2 shows that even though there is no radio button chosen the math is done correctly for the shipping value The #3 is obviously the error when we click "Submit"")* Thanks Malcomv8! That did it for me too! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzMTYyLXVuYWJsZS10by1jaG9vc2UtbXVsdGlwbGUtc2hpcHBpbmctb3B0aW9ucy1vbi1zaW5nZWwtb3JkZXI/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[malcolmv8](/forum/user/48244-malcolmv8 "View malcolmv8's Profile")** - [![malcolmv8's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/48244-malcolmv8 "View malcolmv8's Profile") - [ Offline](/forum/user/48244-malcolmv8) Less More - Posts: 16 - Thank you received: 2 - - 8 years 10 months ago [\#284324](#284324) by [malcolmv8](/forum/user/48244-malcolmv8 "View malcolmv8's Profile") Replied by *[malcolmv8](/forum/user/48244-malcolmv8 "View malcolmv8's Profile")* on topic *[Unable to choose multiple shipping options on singel order](/forum/28-shipping-methods/893162-unable-to-choose-multiple-shipping-options-on-singel-order#284324 "-- url of the page with the problem -- : aquacorals.com -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 -- PHP version -- : 7.0.26 -- Browser(s) name and version -- : FireFox 57.0.2 This website sells both live aquarium fish and dry fish supplies and are sent from different warehouses with different shipping methods (fedex and usps). When both a live item and a supply is chosen we are unable to choose the two different shipping methods/warehouses (radio button won't select) and we get an error to "Please select your shipping information" when addresses are filled out properly and selected properly. We are able to order the types of products separately. Please see the attached image The #1 Shows that no radio button is or can be chosen for the fedex The #2 shows that even though there is no radio button chosen the math is done correctly for the shipping value The #3 is obviously the error when we click "Submit"")* No problem. Glad that helped. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzMTYyLXVuYWJsZS10by1jaG9vc2UtbXVsdGlwbGUtc2hpcHBpbmctb3B0aW9ucy1vbi1zaW5nZWwtb3JkZXI/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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