[Skip to main content](#vessel-content) # 'no shipping method found' until address added ## - **[jefit](/forum/user/45748-jefit "View jefit's Profile")** - [![jefit's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/45748-jefit "View jefit's Profile") Topic Author - [ Offline](/forum/user/45748-jefit) Less More - Posts: 47 - Thank you received: 0 - - 8 years 9 months ago [\#286189](#286189) by [jefit](/forum/user/45748-jefit "View jefit's Profile") *['no shipping method found' until address added](/forum/28-shipping-methods/893511-no-shipping-method-found-until-address-added#286189 "The product has weight / dimensions. Shipping is in the workflow (one column layout). The shipping method is HikaShop Australia Post shipping plugin V2. I understand from reading other posts that the red 'no shipping method found' notice will show until the address is filled in by the user. But that looks bad! To the user it looks like there is an error on the page. I know if I change the checkout flow to multiple steps, then I won't see the red notice but there must be some other way of fixing it?")* was created by *[jefit](/forum/user/45748-jefit "View jefit's Profile")* The product has weight / dimensions. Shipping is in the workflow (one column layout). The shipping method is HikaShop Australia Post shipping plugin V2. I understand from reading other posts that the red 'no shipping method found' notice will show until the address is filled in by the user. But that looks bad! To the user it looks like there is an error on the page. I know if I change the checkout flow to multiple steps, then I won't see the red notice but there must be some other way of fixing it? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzNTExLW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZC11bnRpbC1hZGRyZXNzLWFkZGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14265 - - 8 years 9 months ago [\#286197](#286197) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *['no shipping method found' until address added](/forum/28-shipping-methods/893511-no-shipping-method-found-until-address-added#286197 "The product has weight / dimensions. Shipping is in the workflow (one column layout). The shipping method is HikaShop Australia Post shipping plugin V2. I understand from reading other posts that the red 'no shipping method found' notice will show until the address is filled in by the user. But that looks bad! To the user it looks like there is an error on the page. I know if I change the checkout flow to multiple steps, then I won't see the red notice but there must be some other way of fixing it?")* Hi, Sure. Create a manual shipping method with its access level set to "public". You can name it "Australia Post". If you don't set a shipping price in it, it will display the text "free shipping" and you can use a translation override to change it to "TBD" for example: [ www.hikashop.com/download/languages.html#modify](https://www.hikashop.com/download/languages.html#modify) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzNTExLW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZC11bnRpbC1hZGRyZXNzLWFkZGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jefit](/forum/user/45748-jefit "View jefit's Profile")** - [![jefit's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/45748-jefit "View jefit's Profile") Topic Author - [ Offline](/forum/user/45748-jefit) Less More - Posts: 47 - Thank you received: 0 - - 8 years 9 months ago [\#286251](#286251) by [jefit](/forum/user/45748-jefit "View jefit's Profile") Replied by *[jefit](/forum/user/45748-jefit "View jefit's Profile")* on topic *['no shipping method found' until address added](/forum/28-shipping-methods/893511-no-shipping-method-found-until-address-added#286251 "The product has weight / dimensions. Shipping is in the workflow (one column layout). The shipping method is HikaShop Australia Post shipping plugin V2. I understand from reading other posts that the red 'no shipping method found' notice will show until the address is filled in by the user. But that looks bad! To the user it looks like there is an error on the page. I know if I change the checkout flow to multiple steps, then I won't see the red notice but there must be some other way of fixing it?")* Thankyou. I did this but after the address details are OK'd, it remains as one of the radio button choices of shipping methods. How do I stop it being an option for the buyer? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzNTExLW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZC11bnRpbC1hZGRyZXNzLWFkZGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 8 years 9 months ago [\#286255](#286255) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *['no shipping method found' until address added](/forum/28-shipping-methods/893511-no-shipping-method-found-until-address-added#286255 "The product has weight / dimensions. Shipping is in the workflow (one column layout). The shipping method is HikaShop Australia Post shipping plugin V2. I understand from reading other posts that the red 'no shipping method found' notice will show until the address is filled in by the user. But that looks bad! To the user it looks like there is an error on the page. I know if I change the checkout flow to multiple steps, then I won't see the red notice but there must be some other way of fixing it?")* Hello, I'm afraid that we are not able to understand what you're talking about. Please clarify. You can use screenshot to help you illustrate or show us what is your issue. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzNTExLW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZC11bnRpbC1hZGRyZXNzLWFkZGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jefit](/forum/user/45748-jefit "View jefit's Profile")** - [![jefit's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/45748-jefit "View jefit's Profile") Topic Author - [ Offline](/forum/user/45748-jefit) Less More - Posts: 47 - Thank you received: 0 - - 8 years 9 months ago [\#286297](#286297) by [jefit](/forum/user/45748-jefit "View jefit's Profile") Replied by *[jefit](/forum/user/45748-jefit "View jefit's Profile")* on topic *['no shipping method found' until address added](/forum/28-shipping-methods/893511-no-shipping-method-found-until-address-added#286297 "The product has weight / dimensions. Shipping is in the workflow (one column layout). The shipping method is HikaShop Australia Post shipping plugin V2. I understand from reading other posts that the red 'no shipping method found' notice will show until the address is filled in by the user. But that looks bad! To the user it looks like there is an error on the page. I know if I change the checkout flow to multiple steps, then I won't see the red notice but there must be some other way of fixing it?")* I have attached a screenshot. Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzNTExLW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZC11bnRpbC1hZGRyZXNzLWFkZGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14265 - - 8 years 9 months ago [\#286303](#286303) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *['no shipping method found' until address added](/forum/28-shipping-methods/893511-no-shipping-method-found-until-address-added#286303 "The product has weight / dimensions. Shipping is in the workflow (one column layout). The shipping method is HikaShop Australia Post shipping plugin V2. I understand from reading other posts that the red 'no shipping method found' notice will show until the address is filled in by the user. But that looks bad! To the user it looks like there is an error on the page. I know if I change the checkout flow to multiple steps, then I won't see the red notice but there must be some other way of fixing it?")* Hi, If you set the "access level" of the shipping method to "public", then it won't be available after the customer validate the registration form. So this should not happen.... unless you've changed the checkout configuration to use the "guest" mode. In that case, even after the form, the customer will still be in the "public" group. In that case, you can use plan B: instead of restricting the shipping method to a user group, you can instea restrict it to a zone like for example a fake state zone that you can create in the menu System>Zones. Then, select that zone in the "main tax zone" setting so that this zone is selected by default before the user enters his address. The following user(s) said Thank You: [jefit](/forum/user/45748-jefit "View jefit's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzNTExLW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZC11bnRpbC1hZGRyZXNzLWFkZGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jefit](/forum/user/45748-jefit "View jefit's Profile")** - [![jefit's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/45748-jefit "View jefit's Profile") Topic Author - [ Offline](/forum/user/45748-jefit) Less More - Posts: 47 - Thank you received: 0 - - 8 years 9 months ago [\#286427](#286427) by [jefit](/forum/user/45748-jefit "View jefit's Profile") Replied by *[jefit](/forum/user/45748-jefit "View jefit's Profile")* on topic *['no shipping method found' until address added](/forum/28-shipping-methods/893511-no-shipping-method-found-until-address-added#286427 "The product has weight / dimensions. Shipping is in the workflow (one column layout). The shipping method is HikaShop Australia Post shipping plugin V2. I understand from reading other posts that the red 'no shipping method found' notice will show until the address is filled in by the user. But that looks bad! To the user it looks like there is an error on the page. I know if I change the checkout flow to multiple steps, then I won't see the red notice but there must be some other way of fixing it?")* The Starter version doesn't have "access level" so I would use plan B. A fake zone is an excellent solution. Thankyou. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzNTExLW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZC11bnRpbC1hZGRyZXNzLWFkZGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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