[Skip to main content](#vessel-content) # UPS Plugin causes no pop-up from the Hikashop Add to Cart notification Plugin. ## - **[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")** - [![Lumiga's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31479.png)](/forum/user/31479-lumiga "View Lumiga's Profile") Topic Author - [ Offline](/forum/user/31479-lumiga) Less More - Posts: 637 - Thank you received: 26 - - - 8 years 9 months ago - 8 years 9 months ago [\#286790](#286790) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") *[UPS Plugin causes no pop-up from the Hikashop Add to Cart notification Plugin.](/forum/28-shipping-methods/893621-ups-plugin-causes-no-pop-up-from-the-hikashop-add-to-cart-notification-plugin#286790 "-- HikaShop version -- : 3.2.2. -- Joomla version -- : 3.8.3 -- PHP version -- : 7 Hi, I have an issue with the UPS Shipping plugin in combination with Hikashop Add to Cart notification Plugin. The UPS Shipping Plugin is working fine. But when UPS Shipping plugin is enabled then there is no more pop-up from the Hikashop Add to Cart notification Plugin. We have to refresh the page by our-self to see what's in the shopping cart. Our UPS configuration looks like this: Hope you can find out what causes this issue. We have already tried a standard template, but that didn't help. Kind regards, Lumiga")* was created by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* -- HikaShop version -- : 3.2.2. -- Joomla version -- : 3.8.3 -- PHP version -- : 7 Hi, I have an issue with the UPS Shipping plugin in combination with Hikashop Add to Cart notification Plugin. The UPS Shipping Plugin is working fine. But when UPS Shipping plugin is enabled then there is no more pop-up from the Hikashop Add to Cart notification Plugin. We have to refresh the page by our-self to see what's in the shopping cart. [ ![screenshot-1_2018-01-22_2018-01-29.png](/forum/attachment/42345) ](/forum/attachment/42345 "...2018-01-29.png") Our UPS configuration looks like this: [ ![screenshot-6aa.png](/forum/attachment/42344) ](/forum/attachment/42344 "...enshot-6aa.png") [ ![screenshot-6b.png](/forum/attachment/42342) ](/forum/attachment/42342 "screenshot-6b.png") Hope you can find out what causes this issue. We have already tried a standard template, but that didn't help. Kind regards, Lumiga --- Kind regards, Lumiga - [ ![screenshot-6b.png](/forum/attachment/42342) ](/forum/attachment/42342 "screenshot-6b.png") [ ](/forum/attachment/42342?download=1 "screenshot-6b.png") - [ ![screenshot-6aa.png](/forum/attachment/42344) ](/forum/attachment/42344 "...enshot-6aa.png") [ ](/forum/attachment/42344?download=1 "...enshot-6aa.png") - [ ![screenshot-1_2018-01-22_2018-01-29.png](/forum/attachment/42345) ](/forum/attachment/42345 "...2018-01-29.png") [ ](/forum/attachment/42345?download=1 "...2018-01-29.png") Last edit: 8 years 9 months ago by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzNjIxLXVwcy1wbHVnaW4tY2F1c2VzLW5vLXBvcC11cC1mcm9tLXRoZS1oaWthc2hvcC1hZGQtdG8tY2FydC1ub3RpZmljYXRpb24tcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")** - [![Lumiga's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31479.png)](/forum/user/31479-lumiga "View Lumiga's Profile") Topic Author - [ Offline](/forum/user/31479-lumiga) Less More - Posts: 637 - Thank you received: 26 - - - 8 years 9 months ago [\#286799](#286799) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") Replied by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* on topic *[UPS Plugin causes no pop-up from the Hikashop Add to Cart notification Plugin.](/forum/28-shipping-methods/893621-ups-plugin-causes-no-pop-up-from-the-hikashop-add-to-cart-notification-plugin#286799 "-- HikaShop version -- : 3.2.2. -- Joomla version -- : 3.8.3 -- PHP version -- : 7 Hi, I have an issue with the UPS Shipping plugin in combination with Hikashop Add to Cart notification Plugin. The UPS Shipping Plugin is working fine. But when UPS Shipping plugin is enabled then there is no more pop-up from the Hikashop Add to Cart notification Plugin. We have to refresh the page by our-self to see what's in the shopping cart. Our UPS configuration looks like this: Hope you can find out what causes this issue. We have already tried a standard template, but that didn't help. Kind regards, Lumiga")* UPDATE: I find out that it has something to with the Volume. [ ![screenshot-7.png](/forum/attachment/42348) ](/forum/attachment/42348 "screenshot-7.png") When you add the dimensions the pop-up won't show-up anymore. But when there are no dimensions (for virtual products for example) you will get the massage that there is no shipping methode found. [ ![screenshot-8_2018-01-29.png](/forum/attachment/42349) ](/forum/attachment/42349 "...2018-01-29.png") --- Kind regards, Lumiga - [ ![screenshot-7.png](/forum/attachment/42348) ](/forum/attachment/42348 "screenshot-7.png") [ ](/forum/attachment/42348?download=1 "screenshot-7.png") - [ ![screenshot-8_2018-01-29.png](/forum/attachment/42349) ](/forum/attachment/42349 "...2018-01-29.png") [ ](/forum/attachment/42349?download=1 "...2018-01-29.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzNjIxLXVwcy1wbHVnaW4tY2F1c2VzLW5vLXBvcC11cC1mcm9tLXRoZS1oaWthc2hvcC1hZGQtdG8tY2FydC1ub3RpZmljYXRpb24tcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 8 years 9 months ago [\#286792](#286792) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[UPS Plugin causes no pop-up from the Hikashop Add to Cart notification Plugin.](/forum/28-shipping-methods/893621-ups-plugin-causes-no-pop-up-from-the-hikashop-add-to-cart-notification-plugin#286792 "-- HikaShop version -- : 3.2.2. -- Joomla version -- : 3.8.3 -- PHP version -- : 7 Hi, I have an issue with the UPS Shipping plugin in combination with Hikashop Add to Cart notification Plugin. The UPS Shipping Plugin is working fine. But when UPS Shipping plugin is enabled then there is no more pop-up from the Hikashop Add to Cart notification Plugin. We have to refresh the page by our-self to see what's in the shopping cart. Our UPS configuration looks like this: Hope you can find out what causes this issue. We have already tried a standard template, but that didn't help. Kind regards, Lumiga")* Hi, I don't see how the add to cart notify popup no displaying would be linked with the UPS shipping plugin. I can only think that both are not related. Could you provide instructions to reproduce the issue on your website ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzNjIxLXVwcy1wbHVnaW4tY2F1c2VzLW5vLXBvcC11cC1mcm9tLXRoZS1oaWthc2hvcC1hZGQtdG8tY2FydC1ub3RpZmljYXRpb24tcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")** - [![Lumiga's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31479.png)](/forum/user/31479-lumiga "View Lumiga's Profile") Topic Author - [ Offline](/forum/user/31479-lumiga) Less More - Posts: 637 - Thank you received: 26 - - - 8 years 9 months ago [\#286866](#286866) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") Replied by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* on topic *[UPS Plugin causes no pop-up from the Hikashop Add to Cart notification Plugin.](/forum/28-shipping-methods/893621-ups-plugin-causes-no-pop-up-from-the-hikashop-add-to-cart-notification-plugin#286866 "-- HikaShop version -- : 3.2.2. -- Joomla version -- : 3.8.3 -- PHP version -- : 7 Hi, I have an issue with the UPS Shipping plugin in combination with Hikashop Add to Cart notification Plugin. The UPS Shipping Plugin is working fine. But when UPS Shipping plugin is enabled then there is no more pop-up from the Hikashop Add to Cart notification Plugin. We have to refresh the page by our-self to see what's in the shopping cart. Our UPS configuration looks like this: Hope you can find out what causes this issue. We have already tried a standard template, but that didn't help. Kind regards, Lumiga")* Hi Nicolas, I have sent you an email with the reproduction path for this issue. Hope you can find a solution for it. Kind regards, Lumiga --- Kind regards, Lumiga Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzNjIxLXVwcy1wbHVnaW4tY2F1c2VzLW5vLXBvcC11cC1mcm9tLXRoZS1oaWthc2hvcC1hZGQtdG8tY2FydC1ub3RpZmljYXRpb24tcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 9 months ago [\#286894](#286894) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS Plugin causes no pop-up from the Hikashop Add to Cart notification Plugin.](/forum/28-shipping-methods/893621-ups-plugin-causes-no-pop-up-from-the-hikashop-add-to-cart-notification-plugin#286894 "-- HikaShop version -- : 3.2.2. -- Joomla version -- : 3.8.3 -- PHP version -- : 7 Hi, I have an issue with the UPS Shipping plugin in combination with Hikashop Add to Cart notification Plugin. The UPS Shipping Plugin is working fine. But when UPS Shipping plugin is enabled then there is no more pop-up from the Hikashop Add to Cart notification Plugin. We have to refresh the page by our-self to see what's in the shopping cart. Our UPS configuration looks like this: Hope you can find out what causes this issue. We have already tried a standard template, but that didn't help. Kind regards, Lumiga")* Hello Lumiga, Can you disable the "Debug" option through your UPS shipping method configuration page and test it again ? Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzNjIxLXVwcy1wbHVnaW4tY2F1c2VzLW5vLXBvcC11cC1mcm9tLXRoZS1oaWthc2hvcC1hZGQtdG8tY2FydC1ub3RpZmljYXRpb24tcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")** - [![Lumiga's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31479.png)](/forum/user/31479-lumiga "View Lumiga's Profile") Topic Author - [ Offline](/forum/user/31479-lumiga) Less More - Posts: 637 - Thank you received: 26 - - - 8 years 9 months ago [\#286962](#286962) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") Replied by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* on topic *[UPS Plugin causes no pop-up from the Hikashop Add to Cart notification Plugin.](/forum/28-shipping-methods/893621-ups-plugin-causes-no-pop-up-from-the-hikashop-add-to-cart-notification-plugin#286962 "-- HikaShop version -- : 3.2.2. -- Joomla version -- : 3.8.3 -- PHP version -- : 7 Hi, I have an issue with the UPS Shipping plugin in combination with Hikashop Add to Cart notification Plugin. The UPS Shipping Plugin is working fine. But when UPS Shipping plugin is enabled then there is no more pop-up from the Hikashop Add to Cart notification Plugin. We have to refresh the page by our-self to see what's in the shopping cart. Our UPS configuration looks like this: Hope you can find out what causes this issue. We have already tried a standard template, but that didn't help. Kind regards, Lumiga")* Hi Mohamed, I think that solved the issue ![;-)](/media/kunena/emoticons/24.png ";-)") I did some test and in all cases the popup shows up. Thanks! --- Kind regards, Lumiga Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzNjIxLXVwcy1wbHVnaW4tY2F1c2VzLW5vLXBvcC11cC1mcm9tLXRoZS1oaWthc2hvcC1hZGQtdG8tY2FydC1ub3RpZmljYXRpb24tcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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