[Skip to main content](#vessel-content) # extra information for different UPS shipping services ## - **[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")** - [![Lumiga's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31479.png)](/forum/user/31479-lumiga "View Lumiga's Profile") Topic Author - [ Offline](/forum/user/31479-lumiga) Less More - Posts: 637 - Thank you received: 26 - - - 8 years 9 months ago - 8 years 9 months ago [\#287308](#287308) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") *[extra information for different UPS shipping services](/forum/28-shipping-methods/893710-extra-information-for-different-ups-shipping-services#287308 "-- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.4 -- PHP version -- : 7 Hi Hikashopteam, When we use the UPS shipping plugin, customers sometimes see multiple shipping methods. I know it depends on which shipping service we choose in the plugin. But for customers on the front-end it's not clear what these different shipping services mean. So it would be nice if the plugin can show a question mark with a pop-up or tooltip for each service (which we can fill in at the plug-in) with more information for each service. But a link to the UPS website for more information or just a link to a FAQ page next to these shipping services to give more explanation would also be a nice solution. Is there a way to do this? Maybe with some customization? Hope you can help us. Kind regards, Lumiga")* was created by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* -- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.4 -- PHP version -- : 7 Hi Hikashopteam, When we use the UPS shipping plugin, customers sometimes see multiple shipping methods. I know it depends on which shipping service we choose in the plugin. But for customers on the front-end it's not clear what these different shipping services mean. So it would be nice if the plugin can show a question mark with a pop-up or tooltip for each service (which we can fill in at the plug-in) with more information for each service. But a link to the UPS website for more information or just a link to a FAQ page next to these shipping services to give more explanation would also be a nice solution. Is there a way to do this? Maybe with some customization? Hope you can help us. Kind regards, Lumiga [ ![screenshot-12.png](/forum/attachment/42481) ](/forum/attachment/42481 "screenshot-12.png") --- Kind regards, Lumiga - [ ![screenshot-12.png](/forum/attachment/42481) ](/forum/attachment/42481 "screenshot-12.png") [ ](/forum/attachment/42481?download=1 "screenshot-12.png") Last edit: 8 years 9 months ago by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzNzEwLWV4dHJhLWluZm9ybWF0aW9uLWZvci1kaWZmZXJlbnQtdXBzLXNoaXBwaW5nLXNlcnZpY2VzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 8 years 9 months ago [\#287311](#287311) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[extra information for different UPS shipping services](/forum/28-shipping-methods/893710-extra-information-for-different-ups-shipping-services#287311 "-- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.4 -- PHP version -- : 7 Hi Hikashopteam, When we use the UPS shipping plugin, customers sometimes see multiple shipping methods. I know it depends on which shipping service we choose in the plugin. But for customers on the front-end it's not clear what these different shipping services mean. So it would be nice if the plugin can show a question mark with a pop-up or tooltip for each service (which we can fill in at the plug-in) with more information for each service. But a link to the UPS website for more information or just a link to a FAQ page next to these shipping services to give more explanation would also be a nice solution. Is there a way to do this? Maybe with some customization? Hope you can help us. Kind regards, Lumiga")* Hi, You can actually add custom descriptions for each one with translation overrides. For example, you could add: UPS_SAVER_DESCRIPTION="This explains what the UPS saver shipping is." Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzNzEwLWV4dHJhLWluZm9ybWF0aW9uLWZvci1kaWZmZXJlbnQtdXBzLXNoaXBwaW5nLXNlcnZpY2VzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mazin07](/forum/user/55393-mazin07 "View mazin07's Profile")** - [![mazin07's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/55393-mazin07 "View mazin07's Profile") - [ Offline](/forum/user/55393-mazin07) Less More - Posts: 29 - Thank you received: 1 - - 8 years 9 months ago [\#287340](#287340) by [mazin07](/forum/user/55393-mazin07 "View mazin07's Profile") Replied by *[mazin07](/forum/user/55393-mazin07 "View mazin07's Profile")* on topic *[extra information for different UPS shipping services](/forum/28-shipping-methods/893710-extra-information-for-different-ups-shipping-services#287340 "-- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.4 -- PHP version -- : 7 Hi Hikashopteam, When we use the UPS shipping plugin, customers sometimes see multiple shipping methods. I know it depends on which shipping service we choose in the plugin. But for customers on the front-end it's not clear what these different shipping services mean. So it would be nice if the plugin can show a question mark with a pop-up or tooltip for each service (which we can fill in at the plug-in) with more information for each service. But a link to the UPS website for more information or just a link to a FAQ page next to these shipping services to give more explanation would also be a nice solution. Is there a way to do this? Maybe with some customization? Hope you can help us. Kind regards, Lumiga")* In the editing screen there is a text editing field that any information inserted there will appear in the calculation of the plugin frontend. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzNzEwLWV4dHJhLWluZm9ybWF0aW9uLWZvci1kaWZmZXJlbnQtdXBzLXNoaXBwaW5nLXNlcnZpY2VzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")** - [![Lumiga's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31479.png)](/forum/user/31479-lumiga "View Lumiga's Profile") Topic Author - [ Offline](/forum/user/31479-lumiga) Less More - Posts: 637 - Thank you received: 26 - - - 8 years 9 months ago [\#287351](#287351) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") Replied by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* on topic *[extra information for different UPS shipping services](/forum/28-shipping-methods/893710-extra-information-for-different-ups-shipping-services#287351 "-- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.4 -- PHP version -- : 7 Hi Hikashopteam, When we use the UPS shipping plugin, customers sometimes see multiple shipping methods. I know it depends on which shipping service we choose in the plugin. But for customers on the front-end it's not clear what these different shipping services mean. So it would be nice if the plugin can show a question mark with a pop-up or tooltip for each service (which we can fill in at the plug-in) with more information for each service. But a link to the UPS website for more information or just a link to a FAQ page next to these shipping services to give more explanation would also be a nice solution. Is there a way to do this? Maybe with some customization? Hope you can help us. Kind regards, Lumiga")* Hi Nicolas, That's a good idea. But where can I find all the constants from these services? I can't find them in: /language/en-GB or /administrator/language/en-GB Kind regards, Lumiga [ ![screenshot-13.png](/forum/attachment/42497) ](/forum/attachment/42497 "screenshot-13.png") --- Kind regards, Lumiga - [ ![screenshot-13.png](/forum/attachment/42497) ](/forum/attachment/42497 "screenshot-13.png") [ ](/forum/attachment/42497?download=1 "screenshot-13.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzNzEwLWV4dHJhLWluZm9ybWF0aW9uLWZvci1kaWZmZXJlbnQtdXBzLXNoaXBwaW5nLXNlcnZpY2VzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 8 years 9 months ago [\#287352](#287352) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[extra information for different UPS shipping services](/forum/28-shipping-methods/893710-extra-information-for-different-ups-shipping-services#287352 "-- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.4 -- PHP version -- : 7 Hi Hikashopteam, When we use the UPS shipping plugin, customers sometimes see multiple shipping methods. I know it depends on which shipping service we choose in the plugin. But for customers on the front-end it's not clear what these different shipping services mean. So it would be nice if the plugin can show a question mark with a pop-up or tooltip for each service (which we can fill in at the plug-in) with more information for each service. But a link to the UPS website for more information or just a link to a FAQ page next to these shipping services to give more explanation would also be a nice solution. Is there a way to do this? Maybe with some customization? Hope you can help us. Kind regards, Lumiga")* Hi, There is no such list. Take the name of the service, write it in upper case and replace spaces by underscores and add _DESCRIPTION at the end and that is the translation key for the description. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzNzEwLWV4dHJhLWluZm9ybWF0aW9uLWZvci1kaWZmZXJlbnQtdXBzLXNoaXBwaW5nLXNlcnZpY2VzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")** - [![Lumiga's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31479.png)](/forum/user/31479-lumiga "View Lumiga's Profile") Topic Author - [ Offline](/forum/user/31479-lumiga) Less More - Posts: 637 - Thank you received: 26 - - - 8 years 9 months ago [\#287579](#287579) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") Replied by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* on topic *[extra information for different UPS shipping services](/forum/28-shipping-methods/893710-extra-information-for-different-ups-shipping-services#287579 "-- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.4 -- PHP version -- : 7 Hi Hikashopteam, When we use the UPS shipping plugin, customers sometimes see multiple shipping methods. I know it depends on which shipping service we choose in the plugin. But for customers on the front-end it's not clear what these different shipping services mean. So it would be nice if the plugin can show a question mark with a pop-up or tooltip for each service (which we can fill in at the plug-in) with more information for each service. But a link to the UPS website for more information or just a link to a FAQ page next to these shipping services to give more explanation would also be a nice solution. Is there a way to do this? Maybe with some customization? Hope you can help us. Kind regards, Lumiga")* Oké thanks! --- Kind regards, Lumiga Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzNzEwLWV4dHJhLWluZm9ybWF0aW9uLWZvci1kaWZmZXJlbnQtdXBzLXNoaXBwaW5nLXNlcnZpY2VzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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