[Skip to main content](#vessel-content) # UPS rates are \*VERY\* expensive pricing ## - **[admindcusa](/forum/user/37615-admindcusa "View admindcusa's Profile")** - [![admindcusa's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37615-admindcusa "View admindcusa's Profile") Topic Author - [ Offline](/forum/user/37615-admindcusa) Less More- Posts: 8 - Thank you received: 0 - - 8 years 7 months ago - 8 years 7 months ago [\#288742](#288742) by [admindcusa](/forum/user/37615-admindcusa "View admindcusa's Profile") *[UPS rates are \*VERY\* expensive pricing](/forum/28-shipping-methods/893941-ups-rates-are-very-expensive-pricing#288742 "-- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.0 -- PHP version -- : 5.5 and tried on 7.1 -- Browser(s) name and version -- : Chrome I went to the forum and read up on the topic "UPS rates are *VERY* expensive (even with group packages)" and tried the different solutions and they did not work all the way. I have a product that weighs 1lb and when we use the UPS plugin it determines the cost at $16.64. If I add more of the same product in quantity it calculates it from the $16.64 base price, but if I add another single item product it adds an additional $16.64. My other products that weight 4 pounds, 8 pounds, 20 pounds, etc. all calculate correctly with UPS, it is only the single products with 1 pound weights that it does not. Please use the this product: Brain Bright Detox Spray as your test product to see the base UPS rate. Then add: Brain Bright Enhancement Spray (same weight and size product) and you will see the issue on how it adds an additional $16.64 before grouping the products for shipping. I hope this explains the issue correctly. The site has been working perfectly until the latest update of the Hikashop and now this is occurring . Please let me know what I can do to help fix this issue quickly. Respectfully, Jon")* was created by *[admindcusa](/forum/user/37615-admindcusa "View admindcusa's Profile")* -- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.0 -- PHP version -- : 5.5 and tried on 7.1 -- Browser(s) name and version -- : Chrome I went to the forum and read up on the topic "UPS rates are *VERY* expensive (even with group packages)" and tried the different solutions and they did not work all the way. I have a product that weighs 1lb and when we use the UPS plugin it determines the cost at $16.64. If I add more of the same product in quantity it calculates it from the $16.64 base price, but if I add another single item product it adds an additional $16.64. My other products that weight 4 pounds, 8 pounds, 20 pounds, etc. all calculate correctly with UPS, it is only the single products with 1 pound weights that it does not. Please use the this product: Brain Bright Detox Spray as your test product to see the base UPS rate. Then add: Brain Bright Enhancement Spray (same weight and size product) and you will see the issue on how it adds an additional $16.64 before grouping the products for shipping. I hope this explains the issue correctly. The site has been working perfectly until the latest update of the Hikashop and now this is occurring [ ![shippingUPS.jpg](/forum/attachment/42784) ](/forum/attachment/42784 "shippingUPS.jpg") . Please let me know what I can do to help fix this issue quickly. Respectfully, Jon - [ ![shippingUPS.jpg](/forum/attachment/42784) ](/forum/attachment/42784 "shippingUPS.jpg") [ ](/forum/attachment/42784?download=1 "shippingUPS.jpg") Last edit: 8 years 7 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Reason: Public admin access Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzOTQxLXVwcy1yYXRlcy1hcmUtdmVyeS1leHBlbnNpdmUtcHJpY2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More- Posts: 12953 - Thank you received: 1778 - - - 8 years 7 months ago [\#288790](#288790) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS rates are \*VERY\* expensive pricing](/forum/28-shipping-methods/893941-ups-rates-are-very-expensive-pricing#288790 "-- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.0 -- PHP version -- : 5.5 and tried on 7.1 -- Browser(s) name and version -- : Chrome I went to the forum and read up on the topic "UPS rates are *VERY* expensive (even with group packages)" and tried the different solutions and they did not work all the way. I have a product that weighs 1lb and when we use the UPS plugin it determines the cost at $16.64. If I add more of the same product in quantity it calculates it from the $16.64 base price, but if I add another single item product it adds an additional $16.64. My other products that weight 4 pounds, 8 pounds, 20 pounds, etc. all calculate correctly with UPS, it is only the single products with 1 pound weights that it does not. Please use the this product: Brain Bright Detox Spray as your test product to see the base UPS rate. Then add: Brain Bright Enhancement Spray (same weight and size product) and you will see the issue on how it adds an additional $16.64 before grouping the products for shipping. I hope this explains the issue correctly. The site has been working perfectly until the latest update of the Hikashop and now this is occurring . Please let me know what I can do to help fix this issue quickly. Respectfully, Jon")* Hello Jon, Firstly, can you download the last Hikashop version through our website, install it and test it again after clearing your website and browser cache ? Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODkzOTQxLXVwcy1yYXRlcy1hcmUtdmVyeS1leHBlbnNpdmUtcHJpY2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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