[Skip to main content](#vessel-content) # I am having issue with add cart and USPS shipping pluging ## - **[manoj.infowind](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile")** - [![manoj.infowind's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile") Topic Author - [ Offline](/forum/user/56380-manoj-infowind) Less More - Posts: 29 - Thank you received: 0 - - 8 years 8 months ago [\#289396](#289396) by [manoj.infowind](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile") *[I am having issue with add cart and USPS shipping pluging](/forum/28-shipping-methods/894085-i-am-having-issue-with-add-cart-and-usps-shipping-pluging#289396 "-- HikaShop version -- : 3.3 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.31 -- Error-message(debug-mod must be tuned on) -- : No error, but some time I see following --- USPS error: -2147219434 First Class mail must weigh 13 ounces or less. but I facing add to cart issue I am having issue with add cart and USPS shipping pluging.....when I enable the USPS shipping the add to cart notification stops working...but it works fine with the manual shipping...Please help to fix the issue. Thanks In Advance")* was created by *[manoj.infowind](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile")* -- HikaShop version -- : 3.3 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.31 -- Error-message(debug-mod must be tuned on) -- : No error, but some time I see following --- USPS error: -2147219434 First Class mail must weigh 13 ounces or less. but I facing add to cart issue I am having issue with add cart and USPS shipping pluging.....when I enable the USPS shipping the add to cart notification stops working...but it works fine with the manual shipping...Please help to fix the issue. Thanks In Advance Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk0MDg1LWktYW0taGF2aW5nLWlzc3VlLXdpdGgtYWRkLWNhcnQtYW5kLXVzcHMtc2hpcHBpbmctcGx1Z2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 8 months ago [\#289414](#289414) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[I am having issue with add cart and USPS shipping pluging](/forum/28-shipping-methods/894085-i-am-having-issue-with-add-cart-and-usps-shipping-pluging#289414 "-- HikaShop version -- : 3.3 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.31 -- Error-message(debug-mod must be tuned on) -- : No error, but some time I see following --- USPS error: -2147219434 First Class mail must weigh 13 ounces or less. but I facing add to cart issue I am having issue with add cart and USPS shipping pluging.....when I enable the USPS shipping the add to cart notification stops working...but it works fine with the manual shipping...Please help to fix the issue. Thanks In Advance")* Hello, As it's said on the error message returned by the USPS platform, your order total weight is too heavy for the First class shipping service. The solution will be to ether set a "Maximum weight" of 13 ounces for your USPS shipping method, or to un-publish the "First class" shipping service. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk0MDg1LWktYW0taGF2aW5nLWlzc3VlLXdpdGgtYWRkLWNhcnQtYW5kLXVzcHMtc2hpcHBpbmctcGx1Z2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[manoj.infowind](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile")** - [![manoj.infowind's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile") Topic Author - [ Offline](/forum/user/56380-manoj-infowind) Less More - Posts: 29 - Thank you received: 0 - - 8 years 8 months ago - 8 years 8 months ago [\#289517](#289517) by [manoj.infowind](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile") Replied by *[manoj.infowind](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile")* on topic *[I am having issue with add cart and USPS shipping pluging](/forum/28-shipping-methods/894085-i-am-having-issue-with-add-cart-and-usps-shipping-pluging#289517 "-- HikaShop version -- : 3.3 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.31 -- Error-message(debug-mod must be tuned on) -- : No error, but some time I see following --- USPS error: -2147219434 First Class mail must weigh 13 ounces or less. but I facing add to cart issue I am having issue with add cart and USPS shipping pluging.....when I enable the USPS shipping the add to cart notification stops working...but it works fine with the manual shipping...Please help to fix the issue. Thanks In Advance")* Actually this is not the main problem, the main problem is that, "Add to Cart" is not working when I enable the USPS shipping plugin. "Add to Cart" works fine till customer dont add the shipping address, if the customer dont have the shipping address the "add to cart" works fine on shop page, and as the customer add shipping address the "Add to Cart" stops working. You can check it on "Shop" page in my website. Let me know when you are testing so I can enable USPS shipping plugin for you when you are testing. Last edit: 8 years 8 months ago by [manoj.infowind](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile"). Reason: Missed word Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk0MDg1LWktYW0taGF2aW5nLWlzc3VlLXdpdGgtYWRkLWNhcnQtYW5kLXVzcHMtc2hpcHBpbmctcGx1Z2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 8 months ago [\#289527](#289527) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[I am having issue with add cart and USPS shipping pluging](/forum/28-shipping-methods/894085-i-am-having-issue-with-add-cart-and-usps-shipping-pluging#289527 "-- HikaShop version -- : 3.3 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.31 -- Error-message(debug-mod must be tuned on) -- : No error, but some time I see following --- USPS error: -2147219434 First Class mail must weigh 13 ounces or less. but I facing add to cart issue I am having issue with add cart and USPS shipping pluging.....when I enable the USPS shipping the add to cart notification stops working...but it works fine with the manual shipping...Please help to fix the issue. Thanks In Advance")* Hello, Can you give us more information about the issue you are having but also about how you configured your USPS shipping method through some screenshots for example ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk0MDg1LWktYW0taGF2aW5nLWlzc3VlLXdpdGgtYWRkLWNhcnQtYW5kLXVzcHMtc2hpcHBpbmctcGx1Z2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[manoj.infowind](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile")** - [![manoj.infowind's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile") Topic Author - [ Offline](/forum/user/56380-manoj-infowind) Less More - Posts: 29 - Thank you received: 0 - - 8 years 8 months ago [\#289638](#289638) by [manoj.infowind](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile") Replied by *[manoj.infowind](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile")* on topic *[I am having issue with add cart and USPS shipping pluging](/forum/28-shipping-methods/894085-i-am-having-issue-with-add-cart-and-usps-shipping-pluging#289638 "-- HikaShop version -- : 3.3 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.31 -- Error-message(debug-mod must be tuned on) -- : No error, but some time I see following --- USPS error: -2147219434 First Class mail must weigh 13 ounces or less. but I facing add to cart issue I am having issue with add cart and USPS shipping pluging.....when I enable the USPS shipping the add to cart notification stops working...but it works fine with the manual shipping...Please help to fix the issue. Thanks In Advance")* I have added a zip with video, tried to describe the issue. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk0MDg1LWktYW0taGF2aW5nLWlzc3VlLXdpdGgtYWRkLWNhcnQtYW5kLXVzcHMtc2hpcHBpbmctcGx1Z2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 8 months ago [\#289649](#289649) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[I am having issue with add cart and USPS shipping pluging](/forum/28-shipping-methods/894085-i-am-having-issue-with-add-cart-and-usps-shipping-pluging#289649 "-- HikaShop version -- : 3.3 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.31 -- Error-message(debug-mod must be tuned on) -- : No error, but some time I see following --- USPS error: -2147219434 First Class mail must weigh 13 ounces or less. but I facing add to cart issue I am having issue with add cart and USPS shipping pluging.....when I enable the USPS shipping the add to cart notification stops working...but it works fine with the manual shipping...Please help to fix the issue. Thanks In Advance")* Hello, You didn't attached any zip file through your message. Also, note that screenshots will do the job. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk0MDg1LWktYW0taGF2aW5nLWlzc3VlLXdpdGgtYWRkLWNhcnQtYW5kLXVzcHMtc2hpcHBpbmctcGx1Z2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[manoj.infowind](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile")** - [![manoj.infowind's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile") Topic Author - [ Offline](/forum/user/56380-manoj-infowind) Less More - Posts: 29 - Thank you received: 0 - - 8 years 8 months ago [\#289690](#289690) by [manoj.infowind](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile") Replied by *[manoj.infowind](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile")* on topic *[I am having issue with add cart and USPS shipping pluging](/forum/28-shipping-methods/894085-i-am-having-issue-with-add-cart-and-usps-shipping-pluging#289690 "-- HikaShop version -- : 3.3 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.31 -- Error-message(debug-mod must be tuned on) -- : No error, but some time I see following --- USPS error: -2147219434 First Class mail must weigh 13 ounces or less. but I facing add to cart issue I am having issue with add cart and USPS shipping pluging.....when I enable the USPS shipping the add to cart notification stops working...but it works fine with the manual shipping...Please help to fix the issue. Thanks In Advance")* Actually the issue can not be explain through the screenshot, so tried to make a small video. [ kidpositive.com/shipping-issue-video.zip](http://kidpositive.com/shipping-issue-video.zip) from the above link you can download the video now. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk0MDg1LWktYW0taGF2aW5nLWlzc3VlLXdpdGgtYWRkLWNhcnQtYW5kLXVzcHMtc2hpcHBpbmctcGx1Z2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 7 months ago [\#289701](#289701) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[I am having issue with add cart and USPS shipping pluging](/forum/28-shipping-methods/894085-i-am-having-issue-with-add-cart-and-usps-shipping-pluging#289701 "-- HikaShop version -- : 3.3 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.31 -- Error-message(debug-mod must be tuned on) -- : No error, but some time I see following --- USPS error: -2147219434 First Class mail must weigh 13 ounces or less. but I facing add to cart issue I am having issue with add cart and USPS shipping pluging.....when I enable the USPS shipping the add to cart notification stops working...but it works fine with the manual shipping...Please help to fix the issue. Thanks In Advance")* Hello, Can you check that you have properly set the "Debug" option of your USPS shipping method to NO through your USPS shipping configuration page ? Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk0MDg1LWktYW0taGF2aW5nLWlzc3VlLXdpdGgtYWRkLWNhcnQtYW5kLXVzcHMtc2hpcHBpbmctcGx1Z2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[manoj.infowind](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile")** - [![manoj.infowind's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile") Topic Author - [ Offline](/forum/user/56380-manoj-infowind) Less More - Posts: 29 - Thank you received: 0 - - 8 years 7 months ago [\#289831](#289831) by [manoj.infowind](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile") Replied by *[manoj.infowind](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile")* on topic *[I am having issue with add cart and USPS shipping pluging](/forum/28-shipping-methods/894085-i-am-having-issue-with-add-cart-and-usps-shipping-pluging#289831 "-- HikaShop version -- : 3.3 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.31 -- Error-message(debug-mod must be tuned on) -- : No error, but some time I see following --- USPS error: -2147219434 First Class mail must weigh 13 ounces or less. but I facing add to cart issue I am having issue with add cart and USPS shipping pluging.....when I enable the USPS shipping the add to cart notification stops working...but it works fine with the manual shipping...Please help to fix the issue. Thanks In Advance")* Yes It started working, but now it shows me following error when user is not logged in. "No shipping method found" [ prntscr.com/isdg73](http://prntscr.com/isdg73) I am using USPS shipping. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk0MDg1LWktYW0taGF2aW5nLWlzc3VlLXdpdGgtYWRkLWNhcnQtYW5kLXVzcHMtc2hpcHBpbmctcGx1Z2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 7 months ago [\#289905](#289905) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[I am having issue with add cart and USPS shipping pluging](/forum/28-shipping-methods/894085-i-am-having-issue-with-add-cart-and-usps-shipping-pluging#289905 "-- HikaShop version -- : 3.3 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.31 -- Error-message(debug-mod must be tuned on) -- : No error, but some time I see following --- USPS error: -2147219434 First Class mail must weigh 13 ounces or less. but I facing add to cart issue I am having issue with add cart and USPS shipping pluging.....when I enable the USPS shipping the add to cart notification stops working...but it works fine with the manual shipping...Please help to fix the issue. Thanks In Advance")* Hello, That issue is probably coming from the fact that the login and address/shipping are on the same step, and we can't have USPS rates without any shipping address. The best solution will be to change the way you have configured your "checkout workflow" via "Hikashop->System->Configuration->Checkout", and set the "Login" and "Shipping" actions through different steps. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk0MDg1LWktYW0taGF2aW5nLWlzc3VlLXdpdGgtYWRkLWNhcnQtYW5kLXVzcHMtc2hpcHBpbmctcGx1Z2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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