[Skip to main content](#vessel-content) # Plugin Mondial Relay shows no map, can't search ## - **[Beertran](/forum/user/56612-beertran "View Beertran's Profile")** - [![Beertran's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56612-beertran "View Beertran's Profile") Topic Author - [ Offline](/forum/user/56612-beertran) Less More - Posts: 8 - Thank you received: 1 - - 8 years 7 months ago [\#291095](#291095) by [Beertran](/forum/user/56612-beertran "View Beertran's Profile") *[Plugin Mondial Relay shows no map, can't search](/forum/28-shipping-methods/894402-plugin-mondial-relay-shows-no-map-cant-search#291095 "-- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.6 -- PHP version -- : 5.6.34 -- Browser(s) name and version -- : Opera 52.0.2871.40 Hello, I'm trying to add the Mondial Relay to my website, and even though the tutorial ( www.hikashop.com/support/documentation/2...h-mondial-relay.html ) is very explicit and simple I seem to be doing everything wrong... The plugin's rectangle only displays the top-part, which is the search tool. But even that doesn't work, as it is supposed to display a dropdown of cities. Now... if I type in a city or zip code, and then click Search, it'll refresh the page and display "You must select your relay!" which is the message set if the fields aren't filled (main attributes being required). I've gone through the tutorial multiple times to make sure I wasn't just missing something, but maybe I'm missing something. Hope y'all can help me, thanks anyways for even reading, Cheers,")* was created by *[Beertran](/forum/user/56612-beertran "View Beertran's Profile")* -- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.6 -- PHP version -- : 5.6.34 -- Browser(s) name and version -- : Opera 52.0.2871.40 Hello, I'm trying to add the Mondial Relay to my website, and even though the tutorial ([ www.hikashop.com/support/documentation/2...h-mondial-relay.html](https://www.hikashop.com/support/documentation/292-integration-with-mondial-relay.html)) is very explicit and simple I seem to be doing everything wrong... The plugin's rectangle only displays the top-part, which is the search tool. But even that doesn't work, as it is supposed to display a dropdown of cities. Now... if I type in a city or zip code, and then click Search, it'll refresh the page and display "You must select your relay!" which is the message set if the fields aren't filled (main attributes being required). I've gone through the tutorial multiple times to make sure I wasn't just missing something, but maybe I'm missing something. Hope y'all can help me, thanks anyways for even reading, Cheers, Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk0NDAyLXBsdWdpbi1tb25kaWFsLXJlbGF5LXNob3dzLW5vLW1hcC1jYW50LXNlYXJjaD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Beertran](/forum/user/56612-beertran "View Beertran's Profile")** - [![Beertran's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56612-beertran "View Beertran's Profile") Topic Author - [ Offline](/forum/user/56612-beertran) Less More - Posts: 8 - Thank you received: 1 - - 8 years 7 months ago - 8 years 7 months ago [\#291100](#291100) by [Beertran](/forum/user/56612-beertran "View Beertran's Profile") Replied by *[Beertran](/forum/user/56612-beertran "View Beertran's Profile")* on topic *[Plugin Mondial Relay shows no map, can't search](/forum/28-shipping-methods/894402-plugin-mondial-relay-shows-no-map-cant-search#291100 "-- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.6 -- PHP version -- : 5.6.34 -- Browser(s) name and version -- : Opera 52.0.2871.40 Hello, I'm trying to add the Mondial Relay to my website, and even though the tutorial ( www.hikashop.com/support/documentation/2...h-mondial-relay.html ) is very explicit and simple I seem to be doing everything wrong... The plugin's rectangle only displays the top-part, which is the search tool. But even that doesn't work, as it is supposed to display a dropdown of cities. Now... if I type in a city or zip code, and then click Search, it'll refresh the page and display "You must select your relay!" which is the message set if the fields aren't filled (main attributes being required). I've gone through the tutorial multiple times to make sure I wasn't just missing something, but maybe I'm missing something. Hope y'all can help me, thanks anyways for even reading, Cheers,")* So this is the only thing the plugin wants to display: [ ![lol.PNG](/forum/attachment/43300) ](/forum/attachment/43300 "lol.PNG") - [ ![lol.PNG](/forum/attachment/43300) ](/forum/attachment/43300 "lol.PNG") [ ](/forum/attachment/43300?download=1 "lol.PNG") Last edit: 8 years 7 months ago by [Beertran](/forum/user/56612-beertran "View Beertran's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk0NDAyLXBsdWdpbi1tb25kaWFsLXJlbGF5LXNob3dzLW5vLW1hcC1jYW50LXNlYXJjaD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[apweb](/forum/user/9537-apweb "View apweb's Profile")** - [![apweb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9537-apweb "View apweb's Profile") - [ Offline](/forum/user/9537-apweb) Less More - Posts: 10 - Thank you received: 2 - - 8 years 7 months ago - 8 years 7 months ago [\#291107](#291107) by [apweb](/forum/user/9537-apweb "View apweb's Profile") Replied by *[apweb](/forum/user/9537-apweb "View apweb's Profile")* on topic *[Plugin Mondial Relay shows no map, can't search](/forum/28-shipping-methods/894402-plugin-mondial-relay-shows-no-map-cant-search#291107 "-- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.6 -- PHP version -- : 5.6.34 -- Browser(s) name and version -- : Opera 52.0.2871.40 Hello, I'm trying to add the Mondial Relay to my website, and even though the tutorial ( www.hikashop.com/support/documentation/2...h-mondial-relay.html ) is very explicit and simple I seem to be doing everything wrong... The plugin's rectangle only displays the top-part, which is the search tool. But even that doesn't work, as it is supposed to display a dropdown of cities. Now... if I type in a city or zip code, and then click Search, it'll refresh the page and display "You must select your relay!" which is the message set if the fields aren't filled (main attributes being required). I've gone through the tutorial multiple times to make sure I wasn't just missing something, but maybe I'm missing something. Hope y'all can help me, thanks anyways for even reading, Cheers,")* Hello The answer must be in the message in red... is the field set up with the right information from the global Relay customer account? Last edit: 8 years 7 months ago by [apweb](/forum/user/9537-apweb "View apweb's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk0NDAyLXBsdWdpbi1tb25kaWFsLXJlbGF5LXNob3dzLW5vLW1hcC1jYW50LXNlYXJjaD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Beertran](/forum/user/56612-beertran "View Beertran's Profile")** - [![Beertran's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56612-beertran "View Beertran's Profile") Topic Author - [ Offline](/forum/user/56612-beertran) Less More - Posts: 8 - Thank you received: 1 - - 8 years 7 months ago [\#291109](#291109) by [Beertran](/forum/user/56612-beertran "View Beertran's Profile") Replied by *[Beertran](/forum/user/56612-beertran "View Beertran's Profile")* on topic *[Plugin Mondial Relay shows no map, can't search](/forum/28-shipping-methods/894402-plugin-mondial-relay-shows-no-map-cant-search#291109 "-- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.6 -- PHP version -- : 5.6.34 -- Browser(s) name and version -- : Opera 52.0.2871.40 Hello, I'm trying to add the Mondial Relay to my website, and even though the tutorial ( www.hikashop.com/support/documentation/2...h-mondial-relay.html ) is very explicit and simple I seem to be doing everything wrong... The plugin's rectangle only displays the top-part, which is the search tool. But even that doesn't work, as it is supposed to display a dropdown of cities. Now... if I type in a city or zip code, and then click Search, it'll refresh the page and display "You must select your relay!" which is the message set if the fields aren't filled (main attributes being required). I've gone through the tutorial multiple times to make sure I wasn't just missing something, but maybe I'm missing something. Hope y'all can help me, thanks anyways for even reading, Cheers,")* Sadly the message in red is present in the tutorial, it's simply because I filled the input field with a test code instead of the actual customer number. So what the message means is that I'm developing and this will not work as a stable version of my website, but it's cool for developing it ![:(](/media/kunena/emoticons/22.png ":(") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk0NDAyLXBsdWdpbi1tb25kaWFsLXJlbGF5LXNob3dzLW5vLW1hcC1jYW50LXNlYXJjaD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 8 years 7 months ago - 8 years 7 months ago [\#291098](#291098) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Plugin Mondial Relay shows no map, can't search](/forum/28-shipping-methods/894402-plugin-mondial-relay-shows-no-map-cant-search#291098 "-- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.6 -- PHP version -- : 5.6.34 -- Browser(s) name and version -- : Opera 52.0.2871.40 Hello, I'm trying to add the Mondial Relay to my website, and even though the tutorial ( www.hikashop.com/support/documentation/2...h-mondial-relay.html ) is very explicit and simple I seem to be doing everything wrong... The plugin's rectangle only displays the top-part, which is the search tool. But even that doesn't work, as it is supposed to display a dropdown of cities. Now... if I type in a city or zip code, and then click Search, it'll refresh the page and display "You must select your relay!" which is the message set if the fields aren't filled (main attributes being required). I've gone through the tutorial multiple times to make sure I wasn't just missing something, but maybe I'm missing something. Hope y'all can help me, thanks anyways for even reading, Cheers,")* Hi, I've tried to look at the issue on the link you gave but I can't see the mondial relay custom field on your checkout: [ ![screencapture-solishop-fr-passage-en-caisse-checkout-task-show-cid-3-2018-04-09-12_53_49.png](/forum/attachment/43299) ](/forum/attachment/43299 "...9-12_53_49.png") Could you provide instructions to reproduce the issue ? - [ ![screencapture-solishop-fr-passage-en-caisse-checkout-task-show-cid-3-2018-04-09-12_53_49.png](/forum/attachment/43299) ](/forum/attachment/43299 "...9-12_53_49.png") [ ](/forum/attachment/43299?download=1 "...9-12_53_49.png") Last edit: 8 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). The following user(s) said Thank You: [Beertran](/forum/user/56612-beertran "View Beertran's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk0NDAyLXBsdWdpbi1tb25kaWFsLXJlbGF5LXNob3dzLW5vLW1hcC1jYW50LXNlYXJjaD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Beertran](/forum/user/56612-beertran "View Beertran's Profile")** - [![Beertran's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56612-beertran "View Beertran's Profile") Topic Author - [ Offline](/forum/user/56612-beertran) Less More - Posts: 8 - Thank you received: 1 - - 8 years 7 months ago - 8 years 7 months ago [\#291140](#291140) by [Beertran](/forum/user/56612-beertran "View Beertran's Profile") Replied by *[Beertran](/forum/user/56612-beertran "View Beertran's Profile")* on topic *[Plugin Mondial Relay shows no map, can't search](/forum/28-shipping-methods/894402-plugin-mondial-relay-shows-no-map-cant-search#291140 "-- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.6 -- PHP version -- : 5.6.34 -- Browser(s) name and version -- : Opera 52.0.2871.40 Hello, I'm trying to add the Mondial Relay to my website, and even though the tutorial ( www.hikashop.com/support/documentation/2...h-mondial-relay.html ) is very explicit and simple I seem to be doing everything wrong... The plugin's rectangle only displays the top-part, which is the search tool. But even that doesn't work, as it is supposed to display a dropdown of cities. Now... if I type in a city or zip code, and then click Search, it'll refresh the page and display "You must select your relay!" which is the message set if the fields aren't filled (main attributes being required). I've gone through the tutorial multiple times to make sure I wasn't just missing something, but maybe I'm missing something. Hope y'all can help me, thanks anyways for even reading, Cheers,")* Hi, I kept doing some tests to check how I could've gotten it wrong, So I put the plugin back up for you to try it, you actually did everything right so reproduce the purchase process as you just did and it should display "Fields" (or "Champs" in french) right after "Adress". Thanks SOOO much for helping, you're lovely ![:)](/media/kunena/emoticons/3.png ":)") **\[Moderator : Don't edit your message a long time after have posted it, if you have new information to provide post a new message, thanks for your attention\]** Last edit: 8 years 7 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). The following user(s) said Thank You: [Philip](/forum/user/34318-philip "View Philip's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk0NDAyLXBsdWdpbi1tb25kaWFsLXJlbGF5LXNob3dzLW5vLW1hcC1jYW50LXNlYXJjaD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Beertran](/forum/user/56612-beertran "View Beertran's Profile")** - [![Beertran's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56612-beertran "View Beertran's Profile") Topic Author - [ Offline](/forum/user/56612-beertran) Less More - Posts: 8 - Thank you received: 1 - - 8 years 7 months ago [\#291297](#291297) by [Beertran](/forum/user/56612-beertran "View Beertran's Profile") Replied by *[Beertran](/forum/user/56612-beertran "View Beertran's Profile")* on topic *[Plugin Mondial Relay shows no map, can't search](/forum/28-shipping-methods/894402-plugin-mondial-relay-shows-no-map-cant-search#291297 "-- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.6 -- PHP version -- : 5.6.34 -- Browser(s) name and version -- : Opera 52.0.2871.40 Hello, I'm trying to add the Mondial Relay to my website, and even though the tutorial ( www.hikashop.com/support/documentation/2...h-mondial-relay.html ) is very explicit and simple I seem to be doing everything wrong... The plugin's rectangle only displays the top-part, which is the search tool. But even that doesn't work, as it is supposed to display a dropdown of cities. Now... if I type in a city or zip code, and then click Search, it'll refresh the page and display "You must select your relay!" which is the message set if the fields aren't filled (main attributes being required). I've gone through the tutorial multiple times to make sure I wasn't just missing something, but maybe I'm missing something. Hope y'all can help me, thanks anyways for even reading, Cheers,")* Something made it work, I'm not sure what, the only difference I see is the name of the field, which was "mondial_relay" and is now "mondialrelay" So thanks for helping y'all, Have a good one Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk0NDAyLXBsdWdpbi1tb25kaWFsLXJlbGF5LXNob3dzLW5vLW1hcC1jYW50LXNlYXJjaD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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