[Skip to main content](#vessel-content) # Country Selection Doesnt change shipping from Default. ## - **[markfell](/forum/user/27962-markfell "View markfell's Profile")** - [![markfell's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar27962.png)](/forum/user/27962-markfell "View markfell's Profile") Topic Author - [ Offline](/forum/user/27962-markfell) Less More - Posts: 135 - Thank you received: 5 - - 8 years 4 months ago [\#294348](#294348) by [markfell](/forum/user/27962-markfell "View markfell's Profile") *[Country Selection Doesnt change shipping from Default.](/forum/28-shipping-methods/895056-country-selection-doesnt-change-shipping-from-default#294348 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : Chrome Version 67.0.3396.87 (Official Build) (64-bit) -- Error-message(debug-mod must be tuned on) -- : No error messages appear. I cannot get shipping to work correctly.. I have search the forums and checked everything and have wasted too much time now. I have restricted the checkout form to guest only. Also, the Geolocation plugin is disabled. I have the currency switcher inplace, but not using it as a restriction in the shipping. I have restricted to countries and at the moment I am trying to test New Zealand (NZ) I have attached the screen shot, I have weights and qty in place. If I select the Country as New Zealand, I still get Australian shipping. Does the page not refresh if you select a different country in the form? It works for the Australian shipping if I change qty, it changes the cost of the shipping. Thanks MSF")* was created by *[markfell](/forum/user/27962-markfell "View markfell's Profile")* -- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : Chrome Version 67.0.3396.87 (Official Build) (64-bit) -- Error-message(debug-mod must be tuned on) -- : No error messages appear. I cannot get shipping to work correctly.. I have search the forums and checked everything and have wasted too much time now. I have restricted the checkout form to guest only. Also, the Geolocation plugin is disabled. I have the currency switcher inplace, but not using it as a restriction in the shipping. I have restricted to countries and at the moment I am trying to test New Zealand (NZ) I have attached the screen shot, I have weights and qty in place. If I select the Country as New Zealand, I still get Australian shipping. Does the page not refresh if you select a different country in the form? It works for the Australian shipping if I change qty, it changes the cost of the shipping. Thanks MSF - [ ![shipping_2018-06-22.PNG](/forum/attachment/43985) ](/forum/attachment/43985 "...2018-06-22.PNG") [ ](/forum/attachment/43985?download=1 "...2018-06-22.PNG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MDU2LWNvdW50cnktc2VsZWN0aW9uLWRvZXNudC1jaGFuZ2Utc2hpcHBpbmctZnJvbS1kZWZhdWx0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 8 years 4 months ago [\#294353](#294353) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Country Selection Doesnt change shipping from Default.](/forum/28-shipping-methods/895056-country-selection-doesnt-change-shipping-from-default#294353 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : Chrome Version 67.0.3396.87 (Official Build) (64-bit) -- Error-message(debug-mod must be tuned on) -- : No error messages appear. I cannot get shipping to work correctly.. I have search the forums and checked everything and have wasted too much time now. I have restricted the checkout form to guest only. Also, the Geolocation plugin is disabled. I have the currency switcher inplace, but not using it as a restriction in the shipping. I have restricted to countries and at the moment I am trying to test New Zealand (NZ) I have attached the screen shot, I have weights and qty in place. If I select the Country as New Zealand, I still get Australian shipping. Does the page not refresh if you select a different country in the form? It works for the Australian shipping if I change qty, it changes the cost of the shipping. Thanks MSF")* Hi, First, please make sure that you have the "checkout legacy" setting turned off in the Hikashop configuration so that you use the new checkout system of HikaShop 3. It should help if that's not the case. Also, I tried to look at the issue on your website, but all the products I looked at didn't had any stock so I couldn't access your checkout. Could you provide precise instructions to be able to reproduce the issue ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MDU2LWNvdW50cnktc2VsZWN0aW9uLWRvZXNudC1jaGFuZ2Utc2hpcHBpbmctZnJvbS1kZWZhdWx0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[markfell](/forum/user/27962-markfell "View markfell's Profile")** - [![markfell's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar27962.png)](/forum/user/27962-markfell "View markfell's Profile") Topic Author - [ Offline](/forum/user/27962-markfell) Less More - Posts: 135 - Thank you received: 5 - - 8 years 4 months ago [\#294369](#294369) by [markfell](/forum/user/27962-markfell "View markfell's Profile") Replied by *[markfell](/forum/user/27962-markfell "View markfell's Profile")* on topic *[Country Selection Doesnt change shipping from Default.](/forum/28-shipping-methods/895056-country-selection-doesnt-change-shipping-from-default#294369 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : Chrome Version 67.0.3396.87 (Official Build) (64-bit) -- Error-message(debug-mod must be tuned on) -- : No error messages appear. I cannot get shipping to work correctly.. I have search the forums and checked everything and have wasted too much time now. I have restricted the checkout form to guest only. Also, the Geolocation plugin is disabled. I have the currency switcher inplace, but not using it as a restriction in the shipping. I have restricted to countries and at the moment I am trying to test New Zealand (NZ) I have attached the screen shot, I have weights and qty in place. If I select the Country as New Zealand, I still get Australian shipping. Does the page not refresh if you select a different country in the form? It works for the Australian shipping if I change qty, it changes the cost of the shipping. Thanks MSF")* Nicolas, Yes, checkout legacy is off see attached. Go to twisted balloons | Adult Balloons | I know Balloon ... that has 50 in stock Thanks, MSF - [ ![legacy.PNG](/forum/attachment/43998) ](/forum/attachment/43998 "legacy.PNG") [ ](/forum/attachment/43998?download=1 "legacy.PNG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MDU2LWNvdW50cnktc2VsZWN0aW9uLWRvZXNudC1jaGFuZ2Utc2hpcHBpbmctZnJvbS1kZWZhdWx0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 8 years 4 months ago [\#294396](#294396) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Country Selection Doesnt change shipping from Default.](/forum/28-shipping-methods/895056-country-selection-doesnt-change-shipping-from-default#294396 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : Chrome Version 67.0.3396.87 (Official Build) (64-bit) -- Error-message(debug-mod must be tuned on) -- : No error messages appear. I cannot get shipping to work correctly.. I have search the forums and checked everything and have wasted too much time now. I have restricted the checkout form to guest only. Also, the Geolocation plugin is disabled. I have the currency switcher inplace, but not using it as a restriction in the shipping. I have restricted to countries and at the moment I am trying to test New Zealand (NZ) I have attached the screen shot, I have weights and qty in place. If I select the Country as New Zealand, I still get Australian shipping. Does the page not refresh if you select a different country in the form? It works for the Australian shipping if I change qty, it changes the cost of the shipping. Thanks MSF")* Hi, It works fine as far as I can see. I have NZ selected and I get the shipping for NZ: [ monosnap.com/file/Ljm12134gfaw91ui5poyqRCuZHX9Vh](https://monosnap.com/file/Ljm12134gfaw91ui5poyqRCuZHX9Vh) And if I switch to the address for Australia, the shipping refreshes: [ monosnap.com/file/bidUNQLhmSqoMkx43nfd5j86uHMMMT](https://monosnap.com/file/bidUNQLhmSqoMkx43nfd5j86uHMMMT) So I'm not able to reproduce the issue. The following user(s) said Thank You: [markfell](/forum/user/27962-markfell "View markfell's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MDU2LWNvdW50cnktc2VsZWN0aW9uLWRvZXNudC1jaGFuZ2Utc2hpcHBpbmctZnJvbS1kZWZhdWx0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[markfell](/forum/user/27962-markfell "View markfell's Profile")** - [![markfell's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar27962.png)](/forum/user/27962-markfell "View markfell's Profile") Topic Author - [ Offline](/forum/user/27962-markfell) Less More - Posts: 135 - Thank you received: 5 - - 8 years 4 months ago [\#294404](#294404) by [markfell](/forum/user/27962-markfell "View markfell's Profile") Replied by *[markfell](/forum/user/27962-markfell "View markfell's Profile")* on topic *[Country Selection Doesnt change shipping from Default.](/forum/28-shipping-methods/895056-country-selection-doesnt-change-shipping-from-default#294404 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : Chrome Version 67.0.3396.87 (Official Build) (64-bit) -- Error-message(debug-mod must be tuned on) -- : No error messages appear. I cannot get shipping to work correctly.. I have search the forums and checked everything and have wasted too much time now. I have restricted the checkout form to guest only. Also, the Geolocation plugin is disabled. I have the currency switcher inplace, but not using it as a restriction in the shipping. I have restricted to countries and at the moment I am trying to test New Zealand (NZ) I have attached the screen shot, I have weights and qty in place. If I select the Country as New Zealand, I still get Australian shipping. Does the page not refresh if you select a different country in the form? It works for the Australian shipping if I change qty, it changes the cost of the shipping. Thanks MSF")* Nicolas, Thank you for looking at the problem, but that is when you finished the selection and it went to the next step with shipping and billing address. I am talking about the first checkout screen when the Guest Information comes up. If you change the country there, it doesnt change the shipping information, that only happens when you go the next step as you achieved. Or is that the logic's of the checkout process ? MSF - [ ![canada-nz.PNG](/forum/attachment/44003) ](/forum/attachment/44003 "canada-nz.PNG") [ ](/forum/attachment/44003?download=1 "canada-nz.PNG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MDU2LWNvdW50cnktc2VsZWN0aW9uLWRvZXNudC1jaGFuZ2Utc2hpcHBpbmctZnJvbS1kZWZhdWx0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 4 months ago [\#294413](#294413) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Country Selection Doesnt change shipping from Default.](/forum/28-shipping-methods/895056-country-selection-doesnt-change-shipping-from-default#294413 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : Chrome Version 67.0.3396.87 (Official Build) (64-bit) -- Error-message(debug-mod must be tuned on) -- : No error messages appear. I cannot get shipping to work correctly.. I have search the forums and checked everything and have wasted too much time now. I have restricted the checkout form to guest only. Also, the Geolocation plugin is disabled. I have the currency switcher inplace, but not using it as a restriction in the shipping. I have restricted to countries and at the moment I am trying to test New Zealand (NZ) I have attached the screen shot, I have weights and qty in place. If I select the Country as New Zealand, I still get Australian shipping. Does the page not refresh if you select a different country in the form? It works for the Australian shipping if I change qty, it changes the cost of the shipping. Thanks MSF")* Hello, The best solution in your case will be to directly set the "Login" action in a different step before the step of "address/shipping" actions. Best regards, Mohamed Thelji. The following user(s) said Thank You: [markfell](/forum/user/27962-markfell "View markfell's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MDU2LWNvdW50cnktc2VsZWN0aW9uLWRvZXNudC1jaGFuZ2Utc2hpcHBpbmctZnJvbS1kZWZhdWx0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[markfell](/forum/user/27962-markfell "View markfell's Profile")** - [![markfell's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar27962.png)](/forum/user/27962-markfell "View markfell's Profile") Topic Author - [ Offline](/forum/user/27962-markfell) Less More - Posts: 135 - Thank you received: 5 - - 8 years 4 months ago [\#294440](#294440) by [markfell](/forum/user/27962-markfell "View markfell's Profile") Replied by *[markfell](/forum/user/27962-markfell "View markfell's Profile")* on topic *[Country Selection Doesnt change shipping from Default.](/forum/28-shipping-methods/895056-country-selection-doesnt-change-shipping-from-default#294440 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : Chrome Version 67.0.3396.87 (Official Build) (64-bit) -- Error-message(debug-mod must be tuned on) -- : No error messages appear. I cannot get shipping to work correctly.. I have search the forums and checked everything and have wasted too much time now. I have restricted the checkout form to guest only. Also, the Geolocation plugin is disabled. I have the currency switcher inplace, but not using it as a restriction in the shipping. I have restricted to countries and at the moment I am trying to test New Zealand (NZ) I have attached the screen shot, I have weights and qty in place. If I select the Country as New Zealand, I still get Australian shipping. Does the page not refresh if you select a different country in the form? It works for the Australian shipping if I change qty, it changes the cost of the shipping. Thanks MSF")* Mohamed , Thank you, I have changed the checkout process to reflect your suggestion, works fine. Regards, MSF Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MDU2LWNvdW50cnktc2VsZWN0aW9uLWRvZXNudC1jaGFuZ2Utc2hpcHBpbmctZnJvbS1kZWZhdWx0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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