[Skip to main content](#vessel-content) # USPS shipping plugin broken after update ## - **[mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile")** - [![mojooutdoors-holden's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile") Topic Author - [ Offline](/forum/user/12526-mojooutdoors-holden) Less More - Posts: 303 - Thank you received: 18 - - 8 years 4 months ago [\#295013](#295013) by [mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile") *[USPS shipping plugin broken after update](/forum/28-shipping-methods/895194-usps-shipping-plugin-broken-after-update#295013 "-- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 Every since upgrade to hikashop 3.4.0, the USPS shipping plugin has not worked. We really only use it for international orders at the moment. Shipping is not calculated at all when shipping to international (Canada). After turning the debug option on, here is the error: USPS error: -2147221202 The element 'IntlRateV2Request' has invalid child element 'OriginZip'. List of possible elements expected: 'Package'. Very odd, as it worked before. I have also tried making a new WebTools account, as I thought the account may have expired. Still no luck. Please let me know what you think. I can supply backend credentials via PM if necessary.")* was created by *[mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile")* -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 Every since upgrade to hikashop 3.4.0, the USPS shipping plugin has not worked. We really only use it for international orders at the moment. Shipping is not calculated at all when shipping to international (Canada). After turning the debug option on, here is the error: USPS error: -2147221202 The element 'IntlRateV2Request' has invalid child element 'OriginZip'. List of possible elements expected: 'Package'. Very odd, as it worked before. I have also tried making a new WebTools account, as I thought the account may have expired. Still no luck. Please let me know what you think. I can supply backend credentials via PM if necessary. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MTk0LXVzcHMtc2hpcHBpbmctcGx1Z2luLWJyb2tlbi1hZnRlci11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")** - [![Dragon41673's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar9651.png)](/forum/user/9651-dragon41673 "View Dragon41673's Profile") - [ Offline](/forum/user/9651-dragon41673) Less More - Posts: 713 - Thank you received: 37 - - [](https://www.ariesgamesandminis.com) - 8 years 4 months ago [\#295014](#295014) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile") Replied by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")* on topic *[USPS shipping plugin broken after update](/forum/28-shipping-methods/895194-usps-shipping-plugin-broken-after-update#295014 "-- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 Every since upgrade to hikashop 3.4.0, the USPS shipping plugin has not worked. We really only use it for international orders at the moment. Shipping is not calculated at all when shipping to international (Canada). After turning the debug option on, here is the error: USPS error: -2147221202 The element 'IntlRateV2Request' has invalid child element 'OriginZip'. List of possible elements expected: 'Package'. Very odd, as it worked before. I have also tried making a new WebTools account, as I thought the account may have expired. Still no luck. Please let me know what you think. I can supply backend credentials via PM if necessary.")* I was actually just alerted by a customer in Canada (I'm in the U.S.) that this error came up on an attempt to purchase. I was going to post, but I will follow this thread instead. I've attached a picture sent by him of the error as well. Confirmed his Zip Code and address are good. I'm on Joomla 3.8.10, and HikaShop Essentials 3.4.1. I stopped from updating to 3.5.0 just in case. [ ![bcef37ded01dc0e6579d796accde37c2.png](/forum/attachment/44122) ](/forum/attachment/44122 "...6accde37c2.png") --- **Owner** - [ Aries Games & Miniatures](https://www.ariesgamesandminis.com) - [ ![bcef37ded01dc0e6579d796accde37c2.png](/forum/attachment/44122) ](/forum/attachment/44122 "...6accde37c2.png") [ ](/forum/attachment/44122?download=1 "...6accde37c2.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MTk0LXVzcHMtc2hpcHBpbmctcGx1Z2luLWJyb2tlbi1hZnRlci11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 4 months ago [\#295045](#295045) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[USPS shipping plugin broken after update](/forum/28-shipping-methods/895194-usps-shipping-plugin-broken-after-update#295045 "-- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 Every since upgrade to hikashop 3.4.0, the USPS shipping plugin has not worked. We really only use it for international orders at the moment. Shipping is not calculated at all when shipping to international (Canada). After turning the debug option on, here is the error: USPS error: -2147221202 The element 'IntlRateV2Request' has invalid child element 'OriginZip'. List of possible elements expected: 'Package'. Very odd, as it worked before. I have also tried making a new WebTools account, as I thought the account may have expired. Still no luck. Please let me know what you think. I can supply backend credentials via PM if necessary.")* Hello, Thank you for your feedback ! Can you give us more information about your products weight/dimensions on your cart but also about how you configured your USPS shipping method through some screenshots ? Thank you. Best regards, Mohamed Thelji. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MTk0LXVzcHMtc2hpcHBpbmctcGx1Z2luLWJyb2tlbi1hZnRlci11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile")** - [![mojooutdoors-holden's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile") Topic Author - [ Offline](/forum/user/12526-mojooutdoors-holden) Less More - Posts: 303 - Thank you received: 18 - - 8 years 4 months ago [\#295094](#295094) by [mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile") Replied by *[mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile")* on topic *[USPS shipping plugin broken after update](/forum/28-shipping-methods/895194-usps-shipping-plugin-broken-after-update#295094 "-- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 Every since upgrade to hikashop 3.4.0, the USPS shipping plugin has not worked. We really only use it for international orders at the moment. Shipping is not calculated at all when shipping to international (Canada). After turning the debug option on, here is the error: USPS error: -2147221202 The element 'IntlRateV2Request' has invalid child element 'OriginZip'. List of possible elements expected: 'Package'. Very odd, as it worked before. I have also tried making a new WebTools account, as I thought the account may have expired. Still no luck. Please let me know what you think. I can supply backend credentials via PM if necessary.")* Sure. I have attached screenshots of the product weight and dimensions (sample product), as well as, the settings of the USPS shipping plugin. [ ![Screenshot27.png](/forum/attachment/44137) ](/forum/attachment/44137 "Screenshot27.png") [ ![Screenshot25.png](/forum/attachment/44138) ](/forum/attachment/44138 "Screenshot25.png") [ ![Screenshot24.png](/forum/attachment/44139) ](/forum/attachment/44139 "Screenshot24.png") [ ![Screenshot26.png](/forum/attachment/44140) ](/forum/attachment/44140 "Screenshot26.png") - [ ![Screenshot27.png](/forum/attachment/44137) ](/forum/attachment/44137 "Screenshot27.png") [ ](/forum/attachment/44137?download=1 "Screenshot27.png") - [ ![Screenshot25.png](/forum/attachment/44138) ](/forum/attachment/44138 "Screenshot25.png") [ ](/forum/attachment/44138?download=1 "Screenshot25.png") - [ ![Screenshot24.png](/forum/attachment/44139) ](/forum/attachment/44139 "Screenshot24.png") [ ](/forum/attachment/44139?download=1 "Screenshot24.png") - [ ![Screenshot26.png](/forum/attachment/44140) ](/forum/attachment/44140 "Screenshot26.png") [ ](/forum/attachment/44140?download=1 "Screenshot26.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MTk0LXVzcHMtc2hpcHBpbmctcGx1Z2luLWJyb2tlbi1hZnRlci11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")** - [![Dragon41673's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar9651.png)](/forum/user/9651-dragon41673 "View Dragon41673's Profile") - [ Offline](/forum/user/9651-dragon41673) Less More - Posts: 713 - Thank you received: 37 - - [](https://www.ariesgamesandminis.com) - 8 years 4 months ago - 8 years 4 months ago [\#295100](#295100) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile") Replied by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")* on topic *[USPS shipping plugin broken after update](/forum/28-shipping-methods/895194-usps-shipping-plugin-broken-after-update#295100 "-- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 Every since upgrade to hikashop 3.4.0, the USPS shipping plugin has not worked. We really only use it for international orders at the moment. Shipping is not calculated at all when shipping to international (Canada). After turning the debug option on, here is the error: USPS error: -2147221202 The element 'IntlRateV2Request' has invalid child element 'OriginZip'. List of possible elements expected: 'Package'. Very odd, as it worked before. I have also tried making a new WebTools account, as I thought the account may have expired. Still no luck. Please let me know what you think. I can supply backend credentials via PM if necessary.")* Mohamed...I haven't had a chance yet to get you what you need, but I was trying to get a customer an estimated quote manually from the USPS website today for a package going to Canada...and their own site won't respond back with a quote! Just says there is an error and the service is not available at this time. mojooutdoors-holden - can you try doing a quote from the USPS site and see if you have the same trouble? [ postcalc.usps.com](https://postcalc.usps.com) --- **Owner** - [ Aries Games & Miniatures](https://www.ariesgamesandminis.com) Last edit: 8 years 4 months ago by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MTk0LXVzcHMtc2hpcHBpbmctcGx1Z2luLWJyb2tlbi1hZnRlci11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")** - [![Dragon41673's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar9651.png)](/forum/user/9651-dragon41673 "View Dragon41673's Profile") - [ Offline](/forum/user/9651-dragon41673) Less More - Posts: 713 - Thank you received: 37 - - [](https://www.ariesgamesandminis.com) - 8 years 4 months ago [\#295139](#295139) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile") Replied by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")* on topic *[USPS shipping plugin broken after update](/forum/28-shipping-methods/895194-usps-shipping-plugin-broken-after-update#295139 "-- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 Every since upgrade to hikashop 3.4.0, the USPS shipping plugin has not worked. We really only use it for international orders at the moment. Shipping is not calculated at all when shipping to international (Canada). After turning the debug option on, here is the error: USPS error: -2147221202 The element 'IntlRateV2Request' has invalid child element 'OriginZip'. List of possible elements expected: 'Package'. Very odd, as it worked before. I have also tried making a new WebTools account, as I thought the account may have expired. Still no luck. Please let me know what you think. I can supply backend credentials via PM if necessary.")* > Dragon41673 wrote: Mohamed...I haven't had a chance yet to get you what you need, but I was trying to get a customer an estimated quote manually from the USPS website today for a package going to Canada...and their own site won't respond back with a quote! Just says there is an error and the service is not available at this time. > > mojooutdoors-holden - can you try doing a quote from the USPS site and see if you have the same trouble? > > [ postcalc.usps.com](https://postcalc.usps.com) Well...the USPS site is working today, so there is no need to test that idea mojooutdoors. --- **Owner** - [ Aries Games & Miniatures](https://www.ariesgamesandminis.com) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MTk0LXVzcHMtc2hpcHBpbmctcGx1Z2luLWJyb2tlbi1hZnRlci11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile")** - [![mojooutdoors-holden's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile") Topic Author - [ Offline](/forum/user/12526-mojooutdoors-holden) Less More - Posts: 303 - Thank you received: 18 - - 8 years 4 months ago [\#295158](#295158) by [mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile") Replied by *[mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile")* on topic *[USPS shipping plugin broken after update](/forum/28-shipping-methods/895194-usps-shipping-plugin-broken-after-update#295158 "-- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 Every since upgrade to hikashop 3.4.0, the USPS shipping plugin has not worked. We really only use it for international orders at the moment. Shipping is not calculated at all when shipping to international (Canada). After turning the debug option on, here is the error: USPS error: -2147221202 The element 'IntlRateV2Request' has invalid child element 'OriginZip'. List of possible elements expected: 'Package'. Very odd, as it worked before. I have also tried making a new WebTools account, as I thought the account may have expired. Still no luck. Please let me know what you think. I can supply backend credentials via PM if necessary.")* USPS shipping plugin still not working for Canada orders... Seems there is something broken or maybe they changed their API? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MTk0LXVzcHMtc2hpcHBpbmctcGx1Z2luLWJyb2tlbi1hZnRlci11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")** - [![Dragon41673's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar9651.png)](/forum/user/9651-dragon41673 "View Dragon41673's Profile") - [ Offline](/forum/user/9651-dragon41673) Less More - Posts: 713 - Thank you received: 37 - - [](https://www.ariesgamesandminis.com) - 8 years 4 months ago - 8 years 4 months ago [\#295170](#295170) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile") Replied by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")* on topic *[USPS shipping plugin broken after update](/forum/28-shipping-methods/895194-usps-shipping-plugin-broken-after-update#295170 "-- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 Every since upgrade to hikashop 3.4.0, the USPS shipping plugin has not worked. We really only use it for international orders at the moment. Shipping is not calculated at all when shipping to international (Canada). After turning the debug option on, here is the error: USPS error: -2147221202 The element 'IntlRateV2Request' has invalid child element 'OriginZip'. List of possible elements expected: 'Package'. Very odd, as it worked before. I have also tried making a new WebTools account, as I thought the account may have expired. Still no luck. Please let me know what you think. I can supply backend credentials via PM if necessary.")* Mohamed...here's my screen shots... Shipping Plugin [ ![Plugin1_2018-07-11-2.png](/forum/attachment/44165) ](/forum/attachment/44165 "...18-07-11-2.png") [ ![Plugin2_2018-07-11-2.png](/forum/attachment/44166) ](/forum/attachment/44166 "...18-07-11-2.png") [ ![Plugin3_2018-07-11-2.png](/forum/attachment/44167) ](/forum/attachment/44167 "...18-07-11-2.png") [ ![Plugin4_2018-07-11-2.png](/forum/attachment/44168) ](/forum/attachment/44168 "...18-07-11-2.png") --- **Owner** - [ Aries Games & Miniatures](https://www.ariesgamesandminis.com) - [ ![Plugin1_2018-07-11-2.png](/forum/attachment/44165) ](/forum/attachment/44165 "...18-07-11-2.png") [ ](/forum/attachment/44165?download=1 "...18-07-11-2.png") - [ ![Plugin2_2018-07-11-2.png](/forum/attachment/44166) ](/forum/attachment/44166 "...18-07-11-2.png") [ ](/forum/attachment/44166?download=1 "...18-07-11-2.png") - [ ![Plugin3_2018-07-11-2.png](/forum/attachment/44167) ](/forum/attachment/44167 "...18-07-11-2.png") [ ](/forum/attachment/44167?download=1 "...18-07-11-2.png") - [ ![Plugin4_2018-07-11-2.png](/forum/attachment/44168) ](/forum/attachment/44168 "...18-07-11-2.png") [ ](/forum/attachment/44168?download=1 "...18-07-11-2.png") Last edit: 8 years 4 months ago by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MTk0LXVzcHMtc2hpcHBpbmctcGx1Z2luLWJyb2tlbi1hZnRlci11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")** - [![Dragon41673's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar9651.png)](/forum/user/9651-dragon41673 "View Dragon41673's Profile") - [ Offline](/forum/user/9651-dragon41673) Less More - Posts: 713 - Thank you received: 37 - - [](https://www.ariesgamesandminis.com) - 8 years 4 months ago [\#295171](#295171) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile") Replied by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")* on topic *[USPS shipping plugin broken after update](/forum/28-shipping-methods/895194-usps-shipping-plugin-broken-after-update#295171 "-- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 Every since upgrade to hikashop 3.4.0, the USPS shipping plugin has not worked. We really only use it for international orders at the moment. Shipping is not calculated at all when shipping to international (Canada). After turning the debug option on, here is the error: USPS error: -2147221202 The element 'IntlRateV2Request' has invalid child element 'OriginZip'. List of possible elements expected: 'Package'. Very odd, as it worked before. I have also tried making a new WebTools account, as I thought the account may have expired. Still no luck. Please let me know what you think. I can supply backend credentials via PM if necessary.")* Product Being Purchased: [ ![Product1_2018-07-11.png](/forum/attachment/44171) ](/forum/attachment/44171 "...2018-07-11.png") [ ![Product2_2018-07-11.png](/forum/attachment/44172) ](/forum/attachment/44172 "...2018-07-11.png") [ ![Product3_2018-07-11.png](/forum/attachment/44170) ](/forum/attachment/44170 "...2018-07-11.png") The Error is still happening today even though the USPS website is providing manual quotes, so I'm guessing an API error or something, but it was working fine after my update to 3.4.1...then out of nowhere, it stopped. --- **Owner** - [ Aries Games & Miniatures](https://www.ariesgamesandminis.com) - [ ![Product3_2018-07-11.png](/forum/attachment/44170) ](/forum/attachment/44170 "...2018-07-11.png") [ ](/forum/attachment/44170?download=1 "...2018-07-11.png") - [ ![Product1_2018-07-11.png](/forum/attachment/44171) ](/forum/attachment/44171 "...2018-07-11.png") [ ](/forum/attachment/44171?download=1 "...2018-07-11.png") - [ ![Product2_2018-07-11.png](/forum/attachment/44172) ](/forum/attachment/44172 "...2018-07-11.png") [ ](/forum/attachment/44172?download=1 "...2018-07-11.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MTk0LXVzcHMtc2hpcHBpbmctcGx1Z2luLWJyb2tlbi1hZnRlci11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 4 months ago [\#295195](#295195) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[USPS shipping plugin broken after update](/forum/28-shipping-methods/895194-usps-shipping-plugin-broken-after-update#295195 "-- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 Every since upgrade to hikashop 3.4.0, the USPS shipping plugin has not worked. We really only use it for international orders at the moment. Shipping is not calculated at all when shipping to international (Canada). After turning the debug option on, here is the error: USPS error: -2147221202 The element 'IntlRateV2Request' has invalid child element 'OriginZip'. List of possible elements expected: 'Package'. Very odd, as it worked before. I have also tried making a new WebTools account, as I thought the account may have expired. Still no luck. Please let me know what you think. I can supply backend credentials via PM if necessary.")* Hello, Thank you for these informations, can you both downoad the last Hikashop version through our website, install it and test it again ? Thank you. Kind regards, Mohamed Thelji. The following user(s) said Thank You: [mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MTk0LXVzcHMtc2hpcHBpbmctcGx1Z2luLWJyb2tlbi1hZnRlci11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile")** - [![mojooutdoors-holden's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile") Topic Author - [ Offline](/forum/user/12526-mojooutdoors-holden) Less More - Posts: 303 - Thank you received: 18 - - 8 years 4 months ago - 8 years 4 months ago [\#295232](#295232) by [mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile") Replied by *[mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile")* on topic *[USPS shipping plugin broken after update](/forum/28-shipping-methods/895194-usps-shipping-plugin-broken-after-update#295232 "-- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 Every since upgrade to hikashop 3.4.0, the USPS shipping plugin has not worked. We really only use it for international orders at the moment. Shipping is not calculated at all when shipping to international (Canada). After turning the debug option on, here is the error: USPS error: -2147221202 The element 'IntlRateV2Request' has invalid child element 'OriginZip'. List of possible elements expected: 'Package'. Very odd, as it worked before. I have also tried making a new WebTools account, as I thought the account may have expired. Still no luck. Please let me know what you think. I can supply backend credentials via PM if necessary.")* That seems to have worked! Thanks Mohamed! Last edit: 8 years 4 months ago by [mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MTk0LXVzcHMtc2hpcHBpbmctcGx1Z2luLWJyb2tlbi1hZnRlci11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")** - [![Dragon41673's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar9651.png)](/forum/user/9651-dragon41673 "View Dragon41673's Profile") - [ Offline](/forum/user/9651-dragon41673) Less More - Posts: 713 - Thank you received: 37 - - [](https://www.ariesgamesandminis.com) - 8 years 4 months ago [\#295360](#295360) by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile") Replied by *[Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")* on topic *[USPS shipping plugin broken after update](/forum/28-shipping-methods/895194-usps-shipping-plugin-broken-after-update#295360 "-- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 Every since upgrade to hikashop 3.4.0, the USPS shipping plugin has not worked. We really only use it for international orders at the moment. Shipping is not calculated at all when shipping to international (Canada). After turning the debug option on, here is the error: USPS error: -2147221202 The element 'IntlRateV2Request' has invalid child element 'OriginZip'. List of possible elements expected: 'Package'. Very odd, as it worked before. I have also tried making a new WebTools account, as I thought the account may have expired. Still no luck. Please let me know what you think. I can supply backend credentials via PM if necessary.")* Mohamed...not sure if what you did, or if USPS was the issue...but it was working for me without updating. As such, I went ahead & updated the site on a test site...checked, it's working there too...so I pushed it live. Thank you! --- **Owner** - [ Aries Games & Miniatures](https://www.ariesgamesandminis.com) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MTk0LXVzcHMtc2hpcHBpbmctcGx1Z2luLWJyb2tlbi1hZnRlci11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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