[Skip to main content](#vessel-content) # Checkout can proceed even if UPS shipping is not calculated ## - **[sixdeuces](/forum/user/40002-sixdeuces "View sixdeuces's Profile")** - [![sixdeuces's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40002-sixdeuces "View sixdeuces's Profile") Topic Author - [ Offline](/forum/user/40002-sixdeuces) Less More - Posts: 31 - Thank you received: 2 - - 8 years 4 months ago - 8 years 4 months ago [\#295101](#295101) by [sixdeuces](/forum/user/40002-sixdeuces "View sixdeuces's Profile") *[Checkout can proceed even if UPS shipping is not calculated](/forum/28-shipping-methods/895214-checkout-can-proceed-even-if-ups-shipping-is-not-calculated#295101 "-- HikaShop version -- : 3.4.1 -- Joomla version -- : 3.8.10 Using the UPS shipping plugin, if a customer enters an invalid address I get the "No shipping method found" message but the user can still proceed with checkout. This is essentially giving these orders free shipping. How do I prevent this? It should definitely prevent checkout in this case. Thanks very much!")* was created by *[sixdeuces](/forum/user/40002-sixdeuces "View sixdeuces's Profile")* -- HikaShop version -- : 3.4.1 -- Joomla version -- : 3.8.10 Using the UPS shipping plugin, if a customer enters an invalid address I get the "No shipping method found" message but the user can still proceed with checkout. This is essentially giving these orders free shipping. How do I prevent this? It should definitely prevent checkout in this case. Thanks very much! Last edit: 8 years 4 months ago by [sixdeuces](/forum/user/40002-sixdeuces "View sixdeuces's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MjE0LWNoZWNrb3V0LWNhbi1wcm9jZWVkLWV2ZW4taWYtdXBzLXNoaXBwaW5nLWlzLW5vdC1jYWxjdWxhdGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 8 years 4 months ago [\#295109](#295109) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Checkout can proceed even if shipping not calculated](/forum/28-shipping-methods/895214-checkout-can-proceed-even-if-ups-shipping-is-not-calculated#295109 "-- HikaShop version -- : 3.4.1 -- Joomla version -- : 3.8.10 Using the UPS shipping plugin, if a customer enters an invalid address I get the "No shipping method found" message but the user can still proceed with checkout. This is essentially giving these orders free shipping. How do I prevent this? It should definitely prevent checkout in this case. Thanks very much!")* Hi, Can you make sure that you didn't remove the "shipping" view from your checkout workflow in the HikaShop configuration ? If not, please provide a screenshot of your checkout workflow and precise instructions to reproduce the problem on your website. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MjE0LWNoZWNrb3V0LWNhbi1wcm9jZWVkLWV2ZW4taWYtdXBzLXNoaXBwaW5nLWlzLW5vdC1jYWxjdWxhdGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sixdeuces](/forum/user/40002-sixdeuces "View sixdeuces's Profile")** - [![sixdeuces's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40002-sixdeuces "View sixdeuces's Profile") Topic Author - [ Offline](/forum/user/40002-sixdeuces) Less More - Posts: 31 - Thank you received: 2 - - 8 years 4 months ago - 8 years 4 months ago [\#295159](#295159) by [sixdeuces](/forum/user/40002-sixdeuces "View sixdeuces's Profile") Replied by *[sixdeuces](/forum/user/40002-sixdeuces "View sixdeuces's Profile")* on topic *[Checkout can proceed even if UPS shipping is not calculated](/forum/28-shipping-methods/895214-checkout-can-proceed-even-if-ups-shipping-is-not-calculated#295159 "-- HikaShop version -- : 3.4.1 -- Joomla version -- : 3.8.10 Using the UPS shipping plugin, if a customer enters an invalid address I get the "No shipping method found" message but the user can still proceed with checkout. This is essentially giving these orders free shipping. How do I prevent this? It should definitely prevent checkout in this case. Thanks very much!")* Requested screencap of checkout workflow attached. To reproduce the issue, go to checkout and simply enter an invalid ZIP for the shipping address, such as "99999". Any time the UPS plugin isn't able to resolve the address the "No shipping method found" message appears, but you can still proceed with checkout. EDIT: I talked with the client and we clarified something... it's specific to PayPal Express checkout only. If shipping has not been calculated you can still proceed with checkout via PayPal Express, but are blocked if using the HikaShop PayPal Pro payment plugin. - [ ![download.jpg](/forum/attachment/44156) ](/forum/attachment/44156 "download.jpg") [ ](/forum/attachment/44156?download=1 "download.jpg") Last edit: 8 years 4 months ago by [sixdeuces](/forum/user/40002-sixdeuces "View sixdeuces's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MjE0LWNoZWNrb3V0LWNhbi1wcm9jZWVkLWV2ZW4taWYtdXBzLXNoaXBwaW5nLWlzLW5vdC1jYWxjdWxhdGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sixdeuces](/forum/user/40002-sixdeuces "View sixdeuces's Profile")** - [![sixdeuces's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40002-sixdeuces "View sixdeuces's Profile") Topic Author - [ Offline](/forum/user/40002-sixdeuces) Less More - Posts: 31 - Thank you received: 2 - - 8 years 4 months ago [\#295160](#295160) by [sixdeuces](/forum/user/40002-sixdeuces "View sixdeuces's Profile") Replied by *[sixdeuces](/forum/user/40002-sixdeuces "View sixdeuces's Profile")* on topic *[Checkout can proceed even if UPS shipping is not calculated](/forum/28-shipping-methods/895214-checkout-can-proceed-even-if-ups-shipping-is-not-calculated#295160 "-- HikaShop version -- : 3.4.1 -- Joomla version -- : 3.8.10 Using the UPS shipping plugin, if a customer enters an invalid address I get the "No shipping method found" message but the user can still proceed with checkout. This is essentially giving these orders free shipping. How do I prevent this? It should definitely prevent checkout in this case. Thanks very much!")* The client requested I disable the PP Express checkout for now to prevent more orders from slipping through that way, so testing the live site won't be possible. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MjE0LWNoZWNrb3V0LWNhbi1wcm9jZWVkLWV2ZW4taWYtdXBzLXNoaXBwaW5nLWlzLW5vdC1jYWxjdWxhdGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 8 years 4 months ago [\#295189](#295189) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Checkout can proceed even if UPS shipping is not calculated](/forum/28-shipping-methods/895214-checkout-can-proceed-even-if-ups-shipping-is-not-calculated#295189 "-- HikaShop version -- : 3.4.1 -- Joomla version -- : 3.8.10 Using the UPS shipping plugin, if a customer enters an invalid address I get the "No shipping method found" message but the user can still proceed with checkout. This is essentially giving these orders free shipping. How do I prevent this? It should definitely prevent checkout in this case. Thanks very much!")* Hi, Yes, that's normal. The PayPal Express checkout payment plugin works differently from normal payment plugins. The goal of an Express checkout is that the checkout on your website is skipped so that the checkout happens on PayPal's website. So normally, you have the shipping fee added by PayPal itself in such cases: [ www.paypal.com/us/webapps/mpp/calculate-ship-and-tax](https://www.paypal.com/us/webapps/mpp/calculate-ship-and-tax) If you want customers to go through your checkout, then you don't want to use Express Checkout. Instead you want to use the standard PayPal payment method, or PayPal Advanced, or PayPal Pro. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MjE0LWNoZWNrb3V0LWNhbi1wcm9jZWVkLWV2ZW4taWYtdXBzLXNoaXBwaW5nLWlzLW5vdC1jYWxjdWxhdGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sixdeuces](/forum/user/40002-sixdeuces "View sixdeuces's Profile")** - [![sixdeuces's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40002-sixdeuces "View sixdeuces's Profile") Topic Author - [ Offline](/forum/user/40002-sixdeuces) Less More - Posts: 31 - Thank you received: 2 - - 8 years 4 months ago [\#295218](#295218) by [sixdeuces](/forum/user/40002-sixdeuces "View sixdeuces's Profile") Replied by *[sixdeuces](/forum/user/40002-sixdeuces "View sixdeuces's Profile")* on topic *[Checkout can proceed even if UPS shipping is not calculated](/forum/28-shipping-methods/895214-checkout-can-proceed-even-if-ups-shipping-is-not-calculated#295218 "-- HikaShop version -- : 3.4.1 -- Joomla version -- : 3.8.10 Using the UPS shipping plugin, if a customer enters an invalid address I get the "No shipping method found" message but the user can still proceed with checkout. This is essentially giving these orders free shipping. How do I prevent this? It should definitely prevent checkout in this case. Thanks very much!")* OK, thanks for the clarification. Sorry to take your time! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MjE0LWNoZWNrb3V0LWNhbi1wcm9jZWVkLWV2ZW4taWYtdXBzLXNoaXBwaW5nLWlzLW5vdC1jYWxjdWxhdGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.065 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)